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Post Distribution Monitoring-PDM Report Shelter & Non Food Items (S/NFIs) Distribution in Akobo (Jonglei State) Activity Post Distribution Monitoring (PDM) of NFIs distributed to IDPs, returnees affected by conflict in Akoko, Jonglei state Location Akobo town State Jonglei County Akobo Payam Bilkey, Dengjok and Gakdong Exact location/Boma Akobo Duration of field visit for PDM 13-17 July 2017 Reported by Khalid JAVED Monitoring team counterparts INTERSOS Monitoring team Partners and support team Khalid JAVED S/NFIs Project Manager [email protected] 0956537651 Beneth Dennis Surur ERT member [email protected] 0955114170 Nile Hope Chuol Met Mut [email protected] Ms. Rhoda Kuich Tharjiath [email protected] Local Authority RRC & Commission Akobo and Locally hired enumerators (names below given in the report) Enumerators in Dengjok village, Akobo
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Post Distribution Monitoring-PDM Report

Shelter & Non Food Items (S/NFIs) Distribution in Akobo (Jonglei State)

Activity Post Distribution Monitoring (PDM) of NFIs distributed to IDPs, returnees affected by conflict in Akoko, Jonglei state

Location Akobo town

State Jonglei

County Akobo

Payam Bilkey, Dengjok and Gakdong

Exact location/Boma Akobo

Duration of field visit for PDM 13-17 July 2017

Reported by Khalid JAVED

Monitoring team counterparts

INTERSOS Monitoring team Partners and support team

Khalid JAVED S/NFIs Project Manager [email protected] 0956537651 Beneth Dennis Surur ERT member [email protected] 0955114170

Nile Hope Chuol Met Mut [email protected] Ms. Rhoda Kuich Tharjiath [email protected] Local Authority RRC & Commission Akobo and Locally hired enumerators (names below given in the report)

Enumerators in Dengjok village, Akobo

1. Background:

Akobo County located in Jonglei State (in South Sudan) is one of the key transit route for the conflict affected IDPs

from Waat, Walgat, Motot, Pathai and other small areas of Uror and Nyirol Counties. Since the outbreak of the initial

crisis in December 15th

2013, the region has been experiencing heavy movement of IDPs.

In April 2017, the outbreak of conflict in Waat led to influx of IDPs to Akobo in search of refuge and some transiting to

Ethiopia side for more secure environment. As a result of that crisis, INTERSOS along-with IOM thought it's S/NFIs

Cluster deployed SNFIs Emergency Response Team to assess the situation of the IDPs which resulted to distributions

of S/NFIs to 2000 households (over 14,000 individuals benefited) in three (3) payams of Akobo names; Bilkey,

Dengjok & Gakdong. The non-food items and emergency shelter (NFI&ES) cluster in South Sudan provides lifesaving

assistance to internally displaced persons (IDPs), returnees and refugees caught up in disasters around the country.

During 25 to 31 May 2017, INTERSOS and IOM distributed NFIs to 2,000 IDPs households identified under the

NFIs/Shelter as per following cluster beneficiary selection criteria, in Akobo town and its surrounding area.

o Emphasis is put on IDPs and Retunes;

o Female headed households or single parents;

o Persons with no effective community links;

o Pregnant and lactating mothers;

o Unaccompanied minors (under 18 years old);

o Unaccompanied elderly (60+ years);

o People with physical disabilities or chorionic issues;

Particularly vulnerable individuals may include the following:

o Pregnant and lactating mothers;

o Unaccompanied elderly (60+ years);

o People with physical disabilities or chronic illness;

o Female-headed households or single parents;

o Unaccompanied minors (under 18 years old);

o Persons with no effective community links;

In particular, INTERSOS and IOM targeted those vulnerable IDPs households who completely escaped with no proper

S/NFIs materials and shares with friendly host community.

Among 2000 targeted families there both female & male headed households (i.e. 1856 female household and 144

male household), these entire households were IDPs, assessed and registered on 16-23 May 2017, by INTERSOS and

IOM.

During verification process it had been observed the average family size was quite small (6 individuals per

household, for total number of 14,785 individuals) due to the fact that I N T E R S O S a n d I O M team

witnessed many cases of IDPs in Akobo, many o f t h e s e households composed by single mothers,

unaccompanied elderly (UE) and cases of severe physical disabled people (SD) who are mainly living at their own.

The items distributed to each household were

o 1 plastic sheet

o 1 sleeping mat o 1 mosquito net o 1 Blanket o ½ kitchen set

All above items were procured by IOM on behalf of the NFIs/ Shelter cluster and transported to Akobo through

UNHAS flights coordinated by Logistics Cluster (LC). Overall, successful distribution was organized and managed by

INTERSOS and IOM teams.

2. Situation overview:

There remain many challenges to ensure that this assistance is delivered in the most effective manner, in a way that

best meets the needs of affected people. This makes monitoring and evaluation (M&E) essential aspects of the

clusters work. Without strong systems of accountability and learning in place, combined with a desire to strengthen

working practices and put disaster-affected people at the centre of programming, the cluster’s work will not

succeed. The Post Distribution Monitoring (PDM) has been conducted by INTERSOS and Nile Hope in Akobo

during July 13-17 July 2017 (see Anneuxre 1). Overall objectives of the PDM were;

o For accountability: to render the quality of S/NFI projects accountable (to beneficiaries, partners & donors);

o For learning: to feed learning into S/NFI Cluster policy & practice;

INTERSOS had carried out within a timeframe after the distribution has taken place that allows for with 4 months;

o The beneficiaries of the distribution to be located;

o the beneficiaries of the distribution to be able to recall the events surrounding the distribution;

o the beneficiaries of the distribution to have had the opportunity to use the items they received;

o An independent and impartial PDM team (led by a representative from an organization not involved in the

distribution and composed of staff that did not take part in the distribution) travelled to Akobo;

Designing the questions, the PDM answer is an essential in its first step in its design and plan. Questions covered

appropriateness, effectiveness and coverage with the target beneficiaries to more following; (see Annexes 2).

o Appropriate - Was the distribution tailored to local needs?

o Effectiveness - To what extent did the activity achieve its purpose? / Was the distribution carried out in a

timely manner?

o Coverage - Did the distribution reach major population groups facing life threatening suffering wherever

they were?

The PDM team led by Khalid JAVED – Project Manager S/NFIs working with INTERSOS with vast emergency projects

management experience in Pakistan, Yemen, Indonesia & Sierra Leone including strong M&E and leadership skills. He

had been involved in since assessment, verification, registration and distribution events. His responsibilities included

during PDM;

o Providing overall leadership and guidance for the entire PDM process;

o Managing logistics and finance;

o Managing human resources, including establishing the PDM team and recruiting local interpreters where

necessary;

o Training PDM team members and interpreters on data collection and (for standard PDM) sampling;

o Managing data collection and (for standard PDM) sampling;

o Leading data analysis and report writing;

o Advocating at cluster level for recommendations to be adopted into policy and practice;

PDM had team was consist of one (1) from INTERSOS and two (1 male & 1 female) from Nile Hope (national level

NGO, also based in Akobo with multiple projects in the area). All PDM members had more than 5 years experience in

different type so field activities including distribution. Their responsibilities / criteria for PDM were covering as

following;

o Attending the full PDM training / orientation / planning;

o Collecting data with the help of local enumerators from beneficiaries, through focus group discussions, key

informant interviews, and (for standard PDM) household questionnaires;

o Interpreting responsibilities where necessary;

o Managing logistics where necessary;

PDM team also included eleven (11) interpreters / enumerators who basically belong to Akobo, native with language

and familiar with local norms, values, cultures, traditions and being part of same tribes having communal

acceptability. Their responsibilities were included as following;

o Attending the full PDM training / orientation session including filling PDM household questionnaires;

familiarity with PRA techniques;

o Interpreting during the focus group discussions, key informant interviews and PDM household

questionnaire;

o Providing local knowledge of the community and location

Listed below local & well qualified enumerators who were already experienced while working on daily basis with humanitarian different organizations and matching with above criteria;

1. James Yiech Thoan 2. Dak Mut Dak 3. Luka Nyong Mabor 4. Gai Yoal Riam 5. Both Chual Puot 6. Nyuan Liah Lam 7. Chual Gatluak Ruai 8. Juma Chat Rial 9. George Mumuch Riek 10. Bidong Deng Powt 11. Gatwech William Deng

The orientation on PDM household questionnaire was given to all PDM team including enumerators on 13 July 2017

to produce reliable and trustworthy results and recommendations. The PDM leader familiarizes the PDM team with

the processes and techniques that were being used during the data collection stage, as well as for the questionnaire.

The follow topics were covered;

o Understanding the purpose of PDMs;

o Understanding how to collect good quality data – introductions, informed consent, confidentiality, bias - and

household questionnaire applying protocols for administering questionnaires;

o Understanding the roles and responsibilities of enumerators / interpreters;

o Sensitization on respect local, norms, value, culture and tradition;

o Sensitization on organizational value, time discipline and other rules & regulation including payment

procedure for amount of work;

PDM Team including enumerators in orientation training

3. Methodology:

o Desk Review from 14 to 23 June 2017 had been done. The purpose of desk review was to gather all key

documentation relating to the intervention with a view to gaining an overview and capturing certain

indicators. Key documents included; Assessment report (by INTERSOS), Verification and Registration (by IOM

& INTERSOS), Distribution report (by IOM & INTERSOS) including lists beneficiaries.

o INTERSOS had been involved for preparation and organization for field visit from 26th

to 30th

June 2017.

Tentative plan shared with IOM Monitoring Team but they were already being engaged with monitoring

work in some other area. At that moment, it was decided to have facilitation from Akobo base organization

but later on report will shared with IOM Monitoring team. PDM team member Beneth Dennis Surur had

continued for coordination with team on ground about security situation, accommodation and

transportation. Selection of PDM tools and communication equipment were selected which were to be the

most suitable for achieving the aim of the monitoring visit. After finalization of questionnaire and Focus

Group Discussion (FGD) Performa, printing of the required documents had been completed.

o INTERSOS followed S/NFI Cluster standards recommended to its partners, for full PDM, to include at least

the below three parts i.e. Focus Group Discussion (FGD), Key Informant Interviews & Household Interviews

(HH interview).

o Team had decided to choose on random basis for already available list of beneficiaries from distribution list.

The sampling unit was the beneficiary household, represented by the beneficiary recorded on the list. As the

beneficiary is on the list, he or she received assistance during a particular distribution that taken place in a

given location, at a certain time. 2000 household was the sampling frame with confidence level with +/-10%

confidence intervals; overall 10% was sample size and later on beneficiaries selected for purpose of PDM on

13 July 2017 at the end of orientation session with PDM team in consultation with enumerators.

o Before starting work in field, PDM leader asked about randomly selected (respondents from the list), about

their availability in the area to the enumerators so that it could made a sampling interval base on the

required sample size.

o PDM was paper-based questionnaire used to collect household level quantitative data, training for data

entry staff was arranged by the end of field mission, in Juba. Training was; on how to use the database and

clean data that should be carried out.

o Once the qualitative and quantitative data has been collected (and entered and then cleaned) it was then

possible to identify significant trends and patterns and calculate key indicators within the question areas set

during the planning stage. As PDMs use different data collection methods it was possible to triangulate

findings between, for example, the results of the household questionnaires and the focus group discussions.

Doing this enhances the reliability of findings, made a strong foundation upon which to base

recommendations.

o Even before drafting and reporting, some urgent issues had been responded to Cluster like quality of kitchen

sets. And at time of drafting recommendations, it was made essential that they derive from the findings

made. Recommendations are practical and realistic in light of the context by keeping in mind their target

audience. However, recommendations presented in a PDM report already been presented in relevant OWG

meetings, at national level. Recommendations are already had been discussed during OWG, they will likely

to impact policy and practice.

o Before recommendations made in PDM report, discussed immediately after knowing them, it was important

that they yield fruit in the long-term. As such, the PDM leader and other responsible programme

representatives had considered advocacy based on PDM recommendations to be an ongoing task. INTERSOS

beliefs, only if this are to take place will lessons be learned and practices changed for the better.

PDM team using river route to reach Dengjok PDM team interviewing female headed household

4. Post Distribution Monitoring (PDM) findings

During PDM exercise, due to on-ground fragile security situation, RRA / Commissioner Akobo did not allow PDM team to

access Gakdong area, however team successfully head to Bilkey payam in Akobo town and Dengjok, amid this situation,

INTERSOS PDM team decided to reduce it sample size. The Shelter/NFI Cluster, as general principle for PDM,

recommends conducting the survey targeting a sample of families so that its result meets 90% of confidence level with a

10% of error margin; it means the interviews should have targeted at least 36 households. Whereas specifically PDM

exercise, household monitoring covered 91 families, which corresponds to 5% of the beneficiaries.

14th

July 2017, the day one activity covered beneficiaries in Bilkey payam in Akobo town area whereas on day second

July 15th

2017, activity took place in Dengjok payam. Moreover, Dengjok was hard to reach area due to continues

rain; the road was cut for traffic as well as walking paths. PDM team had only dependent on river route early in the

morning taking 3 hours to reach, by boat.

4.1 Summary of Focus Group Discussion (FGD)

The purpose of the focus group discussions was to collect qualitative data that will help answer the particular

questions set by the PDM in the areas of appropriateness, effectiveness and coverage. They were intended to

triangulate data collected by other means as well as to provide beneficiaries and non-beneficiaries alike with the

opportunity to raise topics that most concern them. They are supposed to be semi-structured in the sense that the

discussions are structured around set questions and topics but are flexible enough for alternative feedback to be

raised.

The Akobo PDM linked with the distribution during month of May 2017, following the outbreak of armed conflict in

the areas of Uror counties of Waat, walgat, Pathai, Motot and many other small villages in western part of Akobo. As

a result, many IDPs left the area in sough of refuge in Akobo East Payams of Bilkey, Dengjok and Gakdong. After 11/2

month of the distribution, INTERSOS carried out a Post Monitoring Distributions to find out the impact the

distributions on 2000 IDPs households. Focus group discussions was to be composed of groups of people that share

certain characteristics and were intended to generate open and honest discussions especially where these would not

otherwise be possible, for example due to the presence of community leaders, elders, husbands, wives or children. A

Focus Group Discussion (FGD) was conducted in Dengjok with about 15 households' heads mainly were women.

Effectiveness

o The beneficiaries agreed, having received all the 5 items (plastic sheet, blanket, sleeping mat, mosquito net

and kitchen set) distributed by INTERSOS & IOM team on 22 May 2017.

o The beneficiaries (IDPs) testified that the information about the registration of IDPs reached them through

their Payam ROSS officials that organization will be coming to register the IDPs that were displaced from

Uror to Akobo. And indeed the team of INTERSOS & IOM was present, facilitated and registered

beneficiaries. Some of the registrations were made in collective centres like schools & churches while they

also visited household where host communities had hosted by their relatives.

o The same team also made announcement through ROSS office and microphone announcement was also

made inside the town, with the purpose to share information among target population to come for

distributions with their token which is well described to avoid confusion with other agents that would have

also registered the IDPs like OXFAM. Since this also happen in the same week of registration, beneficiaries

did not have cases of lost cards. The distributions took three (3) days and all was well. Queuing was long but

manageable with the people hired to control the crowd.

Appropriateness

o The various beneficiaries sampled for focus group discussion almost spoke with similar voice as far as items

distributed were concerned. They expressed that, immediately after receiving the items, they were able to

erect shelters for themselves and now they can feel more protected from rain and other bad things that

would get them in an open. They praised the items quality being good and portable in case of any problem,

they can take with them. The only item we had problem with was the kitchen set;

o Based on the beneficiary’s judgement, the saucepan is susceptible to heat (on fire). One the saucepan is put

on fire; it soon starts to develop a crack a long its circumference leading to a serious damage. This can be

observed from pictures below. That was the main reason given by the beneficiaries as far as the kitchen sets

were concerned. Otherwise, all the rest of the items were adorable with no problem. All items received were

already used.

There were three female beneficiaries who brought the damaged saucepans and their names as following;

1. Nyakuei Duor Gai

2. Nyadual Wal Riak

3. Nyamai Wei Thuo

Damaged kitchen sets

Coverage o The registration was done at the collective centres where all the IDPs had gathered for shelter after

coming from Waat, Motot,Pathai etc. The beneficiaries said they were registered and were told that that some people will come to verify and distribute items to them.

o The registration was free of charge; but they were need to do "is to give detail of their household size and if they were all there, they show them their family members". That was all, said one of the beneficiaries.

Following are some more comments from beneficiaries o As far as, registration was concerned, "I am very sure everyone received the items, the team distributed.

We are all coming from one area of Waat and all have as who were around during registration and distributions received our items".

o In the case of those who might have missed, it could be few and maybe in the last days. We had some people had lost cards and somebody had card similar to that of IOM that lead to some people who missed but it was very small number.

o Based on our perception, all those who were registered were the rightful beneficiaries and they deserved to be given the items since they are all vulnerable.

Protection and Gender Mainstreaming o During the distributions, there was a well organised crowd controlling system that people followed,

although some people did not what the right thing, but it was ok. Elderly, aged and pregnant women and lactating mothers were given a different line, said a woman who was lactating. As far as children were concerned, the IOM & INTERSOS team stressed not to allow children but only some conditionally were allowed to receive on behalf of their parents. There was no security or protection and safety issue for women and girls on the way while going home with the items.

o Every registered persons and having token received items without discrimination from the team and the hired people.

Feedback Opportunities

There was place where beneficiaries could provide feedback apart from complaints during distributions days. Some of respondent shared that they want to thank both organizations for the good work, by saying that such a distribution has never taken place in Akobo before to have a wide coverage like this. They said, no challenges were experienced during distributions that were so peaceful.

4.2 Data Analysis / resultsHousehold Size: Size of household really matter when measuring & comparing any sort of impacts on any family. It's also reveals and in-linked with other factors for which we are looking forward. Overall 44% of the total sample covering households from 7-9 persons in each family. In other-words, there could be a lot of pressure on utilization of S/NFIs utilization if same numbers given to small size family like 2-6 people but it could more challenging scenario if same number of NFIs given to family with 10 or more than 10; which is 9%. Most of respondents had complaint for less number of S/NFIs items for their families.

Head of Household Interviewed: One of most important factor while collecting accurate & true information is respondent. The age, sex as well as role & responsibility made more informative and sharing with others. The authenticity of the data for PDM could be considerable as near to accuracy as out of 91 only 2 respondents were not head of households.

Segregation of respondents by sex: As already been discussed that accuracy of data major caused on respondent while it become more important if there are a lot of challenges with women in striving society. Data shows out of 91 respondents, 8 were men and 83 were women.

Plastic Sheet: One of important items among S/NFIs package is plastic sheet. Being its multiple usage but as shelter is a major use in case of any disasters because depending on the severity there may not be enough resources to house everyone or to get to those who are in need of shelter. Being one of most

demanding and acceptable; enumerators had different set of questions with respondents to know its effectiveness, appropriateness & coverage. 100% respondents had confirmed that they had received 1 plastic sheet and 100% agreed on good quality instead of choosing fair or bad as option. There was no

suggestion on improvement while 100% suggested increasing the number in next distribution. In response to physical verification of plastic sheet; 1 household shared that they had sold plastic sheet to meet some urgent financial needs.

Blanket: During rainy season, blanket having important especially for children and older people. Most of IDPs left their stuff behind while reaching to safe areas. Questionnaire was designed to know its effectiveness, appropriateness, coverage & feedback. 100% respondents had confirmed that they had received 1 blanket and 100% agreed on good quality instead of choosing fair or bad as option. There was no suggestion on improvement while 100% suggested increasing the number in next distribution. In response to physical verification of plastic sheet; 100% respondent had their blanket with them.

Mosquito Net: Malaria, could the leading cause of death among children, is caused by parasites that are transmitted through the bites of infected mosquitoes. Long-lasting mosquito-nets are proven and effective way of reducing exposure to mosquitoes at night-time, when people are at greatest risk. Nets form a protective barrier around people sleeping under them. Provision of nets is a simple and highly effective way to reduce occurrence of the disease in South Sudan. There were set of questions designed to know net's effectiveness, appropriateness, coverage & feedback. 100% respondents had confirmed that they had received 1 mosquito-net and 100% agreed on good quality instead of choosing fair or bad as option. There was no suggestion on improvement while 100% suggested increasing the number in next distribution.

In response to physical verification of plastic sheet; 100% respondent had their mosquito-nets with them.

Kitchen Set: Saucepan (a metal bowl) being important cooking item which used multipurpose during emergency. During distributions, women pay special attention to kitchen set being their most of needed item in their kitchen. There respondent were asked set of questions to know net's effectiveness, appropriateness, coverage

& feedback. 100% respondents had confirmed that they had received 1 sauce pan (consider as

1/2 kitchen

set) and 88 respondent agreed on good quality but 3 consider it as bad. There were suggestions to improve quality of saucepan so that it could bear fire. In response to

physical verification of kitchen sets; 100% respondent had their blanket with them.

Behaviour Change & Complaint Response Mechanisms: The respondents were asked to know about what changes they could have experienced since these items were distributed to you (i.e. protection from Rain, Insecurity, and shelter constructed. The most respond from the respondent were protection from malaria as well as after getting S/NFIs they had been chance to get busy / pay attention for preparing food for their family.

In response to rating the distribution method used by INTERSOS & IOM in this distribution; 76 respondents had rated very good and remaining rated as good; when they had been asked about the reason then 40 replied this is because of good S/NFIs which they had received.

There were different types of answers received while they had been asked for "Would you like to ask us any questions?" 1 respondent requested for sandals distribution, 1 asked "why only women were given token and why not men?", 1 responded requested for WASH items and 6 respondents requested for sanitary items; 11 paid their Thanks to organization who organized this distribution but 56 were not replied to the questions

Appropriateness, Range & Coping Strategy The respondent had been asked about the materials they received, were meeting of their needs? 88 Respondents had been satisfied but demanding for more whereas 3 of them had complaint about quality (i.e. kitchen sets): Moreover, the respondent had been asked another question i.e. was there any other shelter or NFI item that they urgently needed at the time of this distribution that they did not receive? 100% Yes, they got what they were of need.

In continuation with previous query with respondent; another question had been asked "What other item(s) Out of 91, there were 66 replied that they were not need of any other items but rest of others came up with different options.

Distribution Details & Protection Concerns 100% respondent replied "yes", while they had been asked for "Did you receive a token before the distribution took place?" The respondent shared different means of communication in responding to "How did you hear that the registration was taking place?" Respondent had replied with almost same percentage when they had been asked about distribution.

The respondent asked about "What were the biggest challenges during the distribution?" 58 respondents had not issue / challenge during distribution but 20 had complained about long queue including 4 had concern about far distribution point and 9 complained about late start of distribution.

Republic of South Sudan www.sheltercluster.org 13

4.3 Conclusion and Recommendations Based on findings described, most of the beneficiaries are generally satisfied by the assistance provided and the methodology used by INTERSOS and IOM, the major complaints are focused on the quantity of the items provided, which were considerably below the expectations and not enough to properly complete a shelter. INTERSOS was perfectly aware about this issue even before conducting the PDM, but the quantities provided have been decided according to cluster guide and mutual understanding. At the time of assessment verification; most of IDPs had planned to shift from the area toward Ethiopia after 6-10 months that’s' why Cluster suggested light weight items which could be portable for them.

Minor complaints were related to the quality of the kitchen set sets which are considered less durable, while the quality of the plastic sheets, blanket, sleeping mat and mosquito net were highly appreciated by the beneficiaries. The PDM team was able, however, to verify that most of the beneficiaries managed to complete their roof cover by plastic sheeting, also thanks to the support provided by the community.

In conclusion, INTERSOS team concludes that this distribution was overall a very positive one which served to alleviate suffering of those identified beneficiaries. In particular, the provision of ‘basic’ noon food items, also ‘inputs’ for stimulating the coping mechanism within the community. Positive feedbacks have been received in particular about the methodology used by INTERSOS & IOM and the importance of such type of distributions. There are no elements, moreover, to state that this distribution created a ‘push’ or ‘pull’ factor, while it contributed to promote the cooperation within the community. As recommendations for further distributions, the PDM team would emphasize the importance of;

o Increasing the quantities of plastic sheet, blanket, sleeping mat, mosquito net and kitchen set; o Change the quality of the kitchen set especially the holders;

Republic of South Sudan www.sheltercluster.org 14

Annexure 1 (on next pages)

Republic of South Sudan www.sheltercluster.org 15

Terms of Reference

Akobo Post Distribution Monitoring 13

th – 17

th July, 2017

BACKGROUND:

Akobo County located in Jonglei State is one of the key Transit route for the conflict affected IDPs from Waat, Walgat,

Motot, Pathai and other small areas of Uror and Nyirol Counties. Since the outbreak of the initial crisis in December

15th

2013, the region has been experiencing heavy movement of IDPs.

In April 2017, the outbreak of conflict in Waat led to influx of IDPs to Akobo in search of refuge and some transiting to

Ethiopia side for more secure environment. As a result of that crisis, INTERSOS thought its S/NFIs Cluster sent a team to

assess the situation of the IDPs which resulted to distributions of S/NFIs to 2000 Households (Over 14,000 individuals

benefited) in three payams of Akobo; Bilkey, Dengjok and Gakdong.

Thursday 13th

July 2017, INTERSOS S/NFIs Team will travel to Akobo for Post Distribution Monitoring on the S/NFIs

distributions carried out between 22nd

– 31st

May 2017

MISSION OBJECTIVE:

o The objective of this mission is to find out how the beneficiaries (IDPs) were registered for distributions of

S/NFIs in Akobo.

o Did the right persons received the S/NFIs and how are the received items being used by IDPs

o Were the Items distributed met the demand of the IDPs and the Quality.

o Etc

METHODOLOGY:

The PDM survey will be based on this 3 methodologies:

o Key informant interviews

o House to house interviews

o Focused Group discussions

SHELTER/NFIs PARTNERS INVLOVED IN THE MISSION:

o INTERSOS

o Nile Hope

PRIMARY TASKS:

o Meet with the Local Authority (RRA/ROSS & Commissioner’s Office) to introduce our mission objectives and

duration to acquire approval from the authorities.

o Discuss with RRA/ROSS hiring of Enumerators and terms of payment if different from the previous terms.

o Orientation of Enumerators before starting PDM survey.

o Debriefing the local Authorities by the end of PDM Survey prior to depart to Juba

PDM LOCATION:

Akobo County Payams: o Bilkey o Dengjok o Gakdong

ACCOMMODATION, TRANSPORT AND TRAVEL PLANS:

Accommodation: - ACTED / or Save the Children compound - Akobo Town

Republic of South Sudan www.sheltercluster.org 16

Transportation Means:

o Vehicle – Movement within Akobo

o Motor Boat – Visit to Dengjok and Gakdong Payams

MISSION ACTIVITY

Date Activities

14th

-23rd

June-2017 Desk study: Juba Office

Review of Assessment, verification/registration and distribution reports.

26th

-30th

June-2017 Preparation and Organization for the field visit: Juba Office

coordinating with team on ground about security situation, accommodation and

transportation

selection of PDM tools and communication equipment that would be the most suitable

for achieving the aim of the monitoring visit

Printing of the required documents for the PDM exercise.

Preparing the budget for the PDM exercise.

Thursday

13th

July-2017

o Arrival to Akobo o Meet Local Authorities (RRA & Commissioner’s Office) o Coordinate with RRA and Local Partner (s) on hiring enumerators in

consultation with team on ground and RRA

o Orient selected Enumerators (Tentatively 02 hours) on PDM questionnaires interpretation as well as household survey methodology and standard rules and procedures. (By INTERSOS)

Friday 14th

July-2017

8:30 Am – 5:00 Pm

o Traveling from Akobo town to Dengjok & Gakdong on Motor Boat – drop group “A” to Dengjok, Group “B” continues to Gakdong

o Group “A” will meet RRA/ROSS & Payam Officials in Dengjok and brief them on mission agenda

o Dispatch of Enumerators to the field for PDM Survey o Conduct 30 Household surveys on IDPs by end of the day. o Wait for Group “B” to come from Gakdong and return to Akobo Town together o Group “B” meeting RRA/ROSS & Payam Officials in Gakdong and brief them on

mission agenda o Dispatch of Enumerators to the field for PDM Survey o Conduct 30 Household surveys on IDPs by end of the day. o Pick up group “A” from Dengjok and return to Akobo Town.

Saturday

15th

July-2017

8:30 Am – 5:30 Pm

o Both group “A & B” will meet at RRA/ROSS & Bilkey Payam officials at RRA/ROSS Office Compound.

o Dispatch of Enumerators to the field for PDM Survey o Each group to Conduct 30 Household surveys on IDPs o Both groups “A & B” will assemble at RRA Office for Focus Group Discussion in

the afternoon ( After Lunch) o End of PDM Survey and dispersing.

Sunday - Monday

16th

- 17th

July-2017

o Organizing and Review of all data forms collected from the field o Departure from Akobo – Juba by UNHAS Flight

Republic of South Sudan www.sheltercluster.org 17

Tuesday

18th

July-2017

o Data punching in office – Juba (ERT responsible) o Submission of PDM Data to Project Manager by ERT members

Wednesday

26th

August 2017

o Cleaning data and Data Analysis; report drafting (Project Manager) o Sharing the draft and Final report on PDM

Thursday

31st

August 2017

o Draft report submission to Programme Coordinator / HoM (Project Manager o Report submission to Cluster accordingly

Republic of South Sudan www.sheltercluster.org 18

Annexure 2 (on next pages)

Republic of South Sudan www.sheltercluster.org 19

NFI Post Distribution Monitoring Household Questionnaire for Akobo

1. Introduction and Guidance

1.a) Please introduce yourself and the purpose of the visit to the interviewee clearly.

1.b) Please confirm the interviewee did receive the shelter and NFI items (plastic sheet, blanket, mosquito net, kitchen set

and sleeping mat) in the INTERSOS & IOM distribution in May 2017

1.c) Please seek the consent of the interviewee before proceeding with the questionnaire, telling the respondent that the

interview will take about 30 minutes of their time.

1.d) Please explain that you are not going to provide any additional items but that the information provided is only to help

improve distributions in the future.

1.e) Please try to keep the interview as confidential as possible to avoid bias. This may mean asking bystanders politely to

move away, and/or finding a space where people are not able to overhear.

1.f) Please confirm that the Head of Household and/or the individual who was registered and who collected the items at

distribution time is the person you are interviewing.

2. Pre-conditions for interview

2.a) Start time: ___________________________

2.b) Date of Interview: Day _____________________ Month ____________________ Year

______________________

2.c) Location of interview:

_____________________________________________________________________________________________

2.d) Name of enumerator (person asking questions):

_____________________________________________________________________________________________________

4. Appropriateness and Use

3. Beneficiary Details

3.a) What is your name (beneficiary name)?

3.b) What is your household size? 1 2 3 4 5 6 7 8

9 10+

3.c) Are you the household head? Yes No

3.d) (Please mark respondent’s gender): Male Female

Republic of South Sudan www.sheltercluster.org 20

5. Relevance

Appropriateness, Range, coping strategy

5.a) Did the materials you received meet your needs? Yes No

5.b) Why or why not?

___________________________________________________________________________________________________

5.c) Is there any other shelter or NFI item that you urgently needed at the time of this distribution that you did not receive?

Yes No

5.d) What other item(s) was most urgently needed but not received? (Can be the same items as distributed if the quantity was

not enough)

5.e) How did you access this item after the distribution? Bought it Given it Borrowed/shared it Did Not Get

Other: _

Question and

Response

4.a) Did you

receive all of

the following

items during

the distribution?

1. Blanket

2. Mosquito Net

3. Plastic Sheet

4. Sleeping mat

5. Kitchen Set

Please write

(Yes/No) If no,

write the item

they did not

receive

4.b) Do you

still have

these items?

Please write

(Yes/No)

4.c) If no, why

not and which

item do you not

have?

1. Sold it

2. Exchanged it

(specify)

3. It was

damaged (if yes,

what was

damaged?)

4. Gave away

5. It was stolen

6. Other (specify)

Please write one

of above options

below

4.d) How would

you rate the

quality of the

items you

received? Please

be specific if

there was a

problem with a

specific item

1. Good

2. Fair

3. Bad

Please write one

of above options

below

4.e) What

improveme

nt

could be

made to the

items you

received?

4.f) Please may I observe the ________ and see

what it is being used for?

1. Intended purpose

2. Stored

3. Some intended purpose and some stored

4. Item not present

5. Other use (specify)

If agreed, state what the item is being used for

Please write

response in

corresponding

cells

Republic of South Sudan www.sheltercluster.org 21

6. Distribution Details and Protect

7. Behaviour Change and Complaint Response Mechanisms

---End of Interview: Please thank the individual for his/her time and contribution!

6.a) Did you receive a token before the distribution took place? Yes No

6.b) How did you hear that the registration was taking place? Humanitarian Organisation Chief Community Leader (Not chief) Church RRC Rumour Other:

6.c) How did you hear that the distribution was taking place? Humanitarian Organisation Chief Community Leader (Not chief) Church RRC Rumour Other:

6.d) What were the biggest challenges during the distribution? _________________________________________________________________________________________________________

6.e) Were there any local issues that evolved from the distribution? Yes No

If yes, what? _________________________________________________________________________________________________________________________________________________

6.f) How can future distributions be improved? ____________________________________________________________________________________________________________________________

_______________________________________________________________________________________________________________________

6.g) Were vulnerable populations (disabled persons, pregnant women, unaccompanied minors) given priority during the distribution? Yes No

6.g) How long did it take you to move from the distribution site to go back home? Less than 30 minutes 1-2 hours 3+ hours

6.g) Did you feel safe moving with your NFI items back home after the distribution? Yes No (why not?)_____________________

7.a) What changes have you experienced since these items were distributed to you? (i.e. protection from malaria, preparing food for

family, shelter constructed)

7.b) How would you rate the distribution method used by INTERSOS & IOM in this distribution? Very good Good

Reasonable Poor Very poor

7.c) Why do you think so?

___________________________________________________________________________________________________________

______

7.d) Would you like to ask us any questions?

7e) End Time: _____________________________________________________


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