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SCOPE OF TAKAFUL IN PAKISTAN Page 1 The Scope of Takaful Insurance in Pakistani Market  __________ A thesis Presented to The faculty of Management Sciences Bahria Institute of Management & Computer Sciences, Karachi In Partial Fulfillment Of the Requirements for the Degree Master in Business Administration  ________ By ABDUL WAHAB Reg # 12927 Dec, 2013
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    The Scope of Takaful Insurance in Pakistani Market

    __________________

    A thesis Presented to

    The faculty ofManagement Sciences

    Bahria Institute of Management & Computer Sciences, Karachi

    In Partial Fulfillment

    Of the Requirements for the

    Degree Master in Business Administration

    ____________________

    By

    ABDUL WAHAB

    Reg # 12927

    Dec, 2013

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    BAHRIA UNIVERSITY

    INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCES, KARACHI

    RECOMMENDATION FOR ORAL EXAMINATION

    This Project/thesis hereto attached, entitled, The Scope of Takaful Insurance in Pakistani Market,

    prepared and submitted by Abdul Wahab, in partial fulfillment of the requirements for the degree

    MASTER IN BUSINESS ADMINSTRATION, is hereby recommended for appropriate action.

    Date: _______ _________________

    Advisor

    Name: Muhammad Faisal ([email protected])

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    PROJECT/ THESIS COMMITTEE

    In partial fulfillment of the requirements for the degree of MASTER IN BUSINESS ADMINSTRATION, this

    thesis entitled, The Scope of Takaful Insurance in Pakistani Market is hereby recommended for Oral

    Examination.

    _________________________

    Chairman

    Name: __________________

    _____________________ __________________ ____________________

    Member Member Member

    Name: _____________ Name: _____________ Name: ______________

    __________________

    Date

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    BAHRIA UNIVERSITY

    INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCES, KARACHI

    Project/Thesis: Potential The Scope of Takaful Insurance in Pakistani Market

    Date: ____________

    Time: ____________

    PANEL OF ORAL EXAMINERS ACTION

    _________________________ ____________

    Chairman

    Name: _________________

    ____________________________ ____________

    Member

    Name: _________________

    _____________________________ ____________

    Member

    Name: _______________

    ____________________________

    Advisor

    Name: ______________

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    BAHRIA UNIVERSITY

    INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCES, KARACHI

    APPROVAL SHEET

    This Project/ thesis entitled, Potential The Scope of Takaful Insurance in Pakistani Market, prepared

    and submitted by Abdul Wahab, in partial fulfillment of the requirements for the degree of MASTER IN

    BUSINESS ADMINISTRATION has been examined and recommended for acceptance and approval.

    THESIS COMMITTEE

    ____________________________

    Chairman

    Name: _________________

    __________________

    _______________ _____________

    Member Member Member

    Name: ____________ Name: ____________ Name: ____________

    PANEL OF EXAMINERS

    Approved by the Committee on Oral Examination with a Grade of __________

    __________________________

    Chairman

    Name: _______________

    __________________

    __________________ ______________

    Member Member Member

    Name: _____________ Name: _____________ Name: ____________

    __________________________________

    Head of the Department

    Management Sciences

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    DEDICATION

    I would like to dedicate this thesis to my parents who gave me courage and supported me in this

    task. I would also like to dedicate this to my teachers who support me in Bahria University in my

    whole tenure.

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    ACKNOWLEDGMENT

    I am thankful to Allah who gave help, knowledge, courage, support and strength to complete this

    task.

    I am also thankful to my co-coordinator Sir Muhammad Faisal and my Examiner Sir Akbar saeed,

    who supported me and helped me with their advices and suggestion and their guidelines with

    which I would not be able to complete this task.

    I would also appreciate for Pak Qatar Takaful Company Ltd to entertain my questions and to solve

    my queries. Those who help me gather data for this research I am thankful to them too.

    Last but not least: I would thank my parents for their support and for allowing me to have an

    opportunity to be a part of a prestigious institute of Pakistan; Bahria University.

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    ABSTRACT:

    This research is based upon how Takaful industry of Pakistan is growing and what is potential and

    future of this market. In this research paper the scope of takaful insurance is highlighted makingPak Qatar Takaful Company an example. Pak Qatar takaful company is chosen for the research

    paper because it is pioneer of takaful insurance in Pakistan as well as, it has the maximum resource

    and research and experience in this area. The study is important because it identifies that why and

    how takaful insurance is better than conventional insurance and on the other hand, it also

    determines the future of takaful in Pakistani market. The research is based on data gathered though

    a questionnaire filled by 80 individuals. All of them are user of Insurance either congenital or

    Islamic. Conclusions and recommandations are totally based on data analysis of questionnaire.

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    INTRODUCTION - 01

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    INTRODUCTION

    The process of globalization, every year makes people with different cultural values and

    conceptions of the world more closely interact with each other. In order to find a common

    language cannot do without mutual respect based on a thorough knowledge of the globe

    neighboring cultures, traditions, religious and historical reasons specific to a particular nation or

    people.

    Today we'll discuss one of the most numerous of the world community, united by a common

    religion of Islam. According to The World Fact book 2004", Muslims make up one fifth of the

    world population. The main set of rules and regulations, which must adhere to a devout Muslim,

    sharia, is based on the Quran and the Sunnah, the main books of Islam. Sharia requires not only

    complying with the numerous religious traditions and rituals, guided by certain principles in

    daily life, but also imposes certain requirements for finance and business. And insurance is an

    important component of the economy, is no exception. Traditional insurance in the form in

    which it is taken in the western world, is not Sharia compliant, and therefore - forbidden.

    CONCEPT OF TAKAFUL

    Takaful (the mutual provision of guarantees to each other) is the main Islamic insurance product.

    Its primary difference from traditional commercial insurance is the absence of elements of gharar

    (uncertainty) and riba (usury). Element of gharar in the contract of insurance exceeds the

    permitted level of Sharia, because at least for the insured, there is uncertainty as to the terms of

    the contract (time, subject, etc.). In addition, the insurer is in the dark as to whether the funds

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    paid to them as fees, to be used for permitted or forbidden by Islamic law transactions. The

    element of riba may occur in the payment of interest on certain types of insurance, and in the

    event that the amount collected as fees, participate in activities related to the charging or

    payment of interest, as well as other operations not permitted by Sharia.

    COMMERCIAL INSURANCE & ITS BASIS

    In the commercial insurance include such elements as riba (usury), maysir (gambling) and gharar

    (uncertainty). These elements are unacceptable from the point of view of Sharia law, though

    Muslim jurists still cannot come to a consensus on the degree of the presence of these factors in

    the traditional ways of the insured and the insurer. However, the laws of the business world and

    impose its own requirements for the protection and preservation of financial and property

    interests had developed an alternative form of insurance, known as "takaful" which in Arabic

    means giving each other mutual guarantees.

    Basis of takaful insurance

    Takaful or Islamic insurance, based on the particular mechanism of distribution of profits and

    losses, consistent with the principles of Sharia, and therefore satisfies the needs of the Muslim

    world. The main objective of Islamic insurance - not just protecting their interests against

    unforeseen circumstances by the joint participation of losses, but also making a profit. Because

    of this, takaful companies can bring more profits than the traditional (Western-style) insurance

    company. This goal is achieved by means of the division of responsibility, based on the model of

    "Mudaraba", which is a recognized institute of Islamic economics.

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    DIFFERING THE CONCEPT OF TAKAFUL & CONVENTIONAL INSURANCE

    Risks are characteristic of human life, and they cannot be completely eliminated. Islam is not

    prohibited risk or uncertainty itself, and the sale or exchange of risk or transfer risk to another

    person with the contracts of purchase / sale. Takaful - meets the requirements of Sharia

    agreement on the mutual sharing of risks, which includes participants and operators.

    Unlike the traditional takaful insurance is risk assessment and management, as well as in the

    management of takaful fund. In addition, there are differences in the relationship between the

    operator (in the traditional insurance - the insurer) and the participants (policyholders).

    If there is a traditional insurance risk transfer mechanism by which a person or organization can

    exchange for a fee, to the certainty of its uncertainty, the takaful insurance, such a mechanism is

    prohibited. Exchange losses on certain unspecified (insurance premium), as implemented in the

    traditional insurance falls under the concept of gharar and is not allowed in Islam.

    As an alternative to the principle of risk-sharing between the parties for the purpose of mutual

    aid. Risk is shared between the parties in accordance with the scheme of mutual guarantee or

    takaful scheme. Takaful operator must only organize the scheme. One of the responsibilities of

    the operator - to ensure that each participant pays a fair contribution and that in the event of loss

    participant will receive appropriate compensation.

    Managing Risk in Takaful

    In assessing and managing risk (underwriting) are not allowed in the takaful gharar (uncertainty

    or speculation) and maysir (gambling). In the investment and management of the fund is not

    allowed riba (usury). These three concepts (gharar, maysir and riba) should be completely

    excluded from the takaful operations.

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    Although Islam and imposes a number of restrictions on business, but he also preaches and

    economic activity. The logic is simple: inattention to the economy can be harmful to Islam,

    because it will be weakened financial base.

    In practice, this means specific prohibitions, and one of the top cover gharar - the transaction, the

    terms of which contain unnecessary or excessive risk-taking, for example, where the outcome

    depends on the occurrence of a specified event. Because of him, first of all, require a substantial

    revision of the classic insurance schemes. Another known limitation prohibits riba - usury, that

    is, the percentage of loans. Simply speaking, it is impossible for the money to buy money;

    fundraising should be based on a division of profits and risks. Therefore, most Islamic loans

    become a joint venture between the bank and the borrower, in the classical interpretation of

    reminding financial direct investment. Islamic insurance as a form of business has tremendous

    potential and has a great potential of growth and development in the creation of new, unique

    products and innovative technologies to promote them.

    In order to avoid gharar (uncertainty), there should be complete clarity or disclosure of any

    takaful contract. Full disclosure is applicable to both sides, as well as to the object and conditions

    of the contract (the amount of coverage, etc.). It is not allowed to enter into Takaful contract if

    there is at least one unknown element in the object of the contract and / or unknown risk under

    the contract.

    Since this is difficult to achieve an ideal situation, the takaful contract should be drafted so as to

    avoid any exchange of gharar (uncertainty) between the parties to the contract.

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    Maysir (gambling) is redundant side gharar. The participants (policyholders) may have an

    insurable interest in respect of the contract object, but if the distribution of risk (in Takaful)

    contains any speculative element, such an agreement is prohibited under the takaful.

    Forbidden of Riba in Takaful

    Riba (usury) is completely forbidden by Sharia law and, as a consequence, within the takaful. To

    avoid riba fee for the participants in the distribution of risk is not considered a premium in terms

    of traditional insurance. Under the takaful similar fee as a contribution or payment

    (Mushahamah) in the form of donations to the condition of compensation (Tabarru). Moreover,

    the fund generated from such contributions or donations to parties should be managed and

    invested in accordance with the laws of Sharia. Participants or policyholders in the traditional

    sense transmit their contributions to the operator or the insurer as a gift for their effective use

    with the proviso that when the insured event the money will be refunded. Part of the

    contributions received in the savings fund from investing which participants have the opportunity

    to receive a regular income in the amount stipulated in the contract of the share which is usually

    50 or 60%. With this investment should be made only in the shares or assets of companies that

    do not lead contrary to the principles of Sharia activities indicated above. Typically, investments

    are made in stocks in the Dow Jones Islamic Market Index.

    BACKGROUND OF TAKAFUL INSURANCE

    In 1985, the Supreme Council of the Muslim jurists recognized system of takaful alternative

    form of insurance that meets all the rules and requirements of Sharia. The first attempts to

    introduce Islamic insurance was implemented in 1970 in Egypt, Sudan and the United Arab

    Emirates, in the same year, the largest financial-industrial group in Saudi Arabia, "Dalla Al

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    Baraka Group (Dallah Al Baraka Group - DAG) established the first insurance company in

    Manama.

    Currently, Islamic insurance companies operating in Dubai (Islamic Arab Insurance Company

    since 1979), Bahrain (Islamic Insurance & Reinsurance Co), Tunisia (BEST Reinsurance), as

    well as Islamic Mutual Insurance Company, established in 1994, Jordan Islamic Bank and

    subdivision Al Baraka Investment & Development (ABID). In 1987, it established two insurance

    and investment company ABID to provide services in accordance with the provisions of Sharia

    and the promotion of investment activities of individuals, banks and corporations (Al Tawfeek

    Company for Investment Funds Ltd and Al Amin Company for Securities and Investment

    Funds).

    Saudi Arabia is considered as pioneer in takaful industry whereas Malaysia is considered as the

    successor. It is in this country published the first (and only) Takaful Act, which defined its legal

    basis, taking into account the European and Islamic law. With the development of the Islamic

    financial services market develop this market and regulatory mechanisms. In 1990, Algeria has

    established a Commission on Accounting and Auditing of Islamic Financial Institutions

    (AAOIFI), responsible for the production of accounting, auditing and other standards for Islamic

    financial institutions. Until recently, the standard of its subordinate mainly Islamic banks, but in

    2005 the Bahraini financial regulator (Bahrain Monetary Agency, BMA) plans to introduce them

    in the Takaful insurance and reinsurance (retakaful). In December 2002 in Kuala Lumpur

    commission was established by the Islamic Financial Services (IFSB) to create a global system

    of regulation of Islamic financial market. The Commission was established by central banks of

    Bahrain, Saudi Arabia, Indonesia, Malaysia, Pakistan, Kuwait, Iran, Sudan and Qatar.

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    Study by Takaful Insurance

    Takaful is a brilliant example of a business based on supply and demand-driven customers.

    Study by the International Monetary Fund (IMF) shows that Islamic economics and Islamic

    banking, in particular, contribute to the equitable distribution of resources, less exposed to the

    risks of illiquidity and insolvency. The growth rate of Islamic insurance in some countries is up

    to 40% per year. Takaful companies are developing dynamically; offering services not only

    Muslims, but also the rest of the population.

    Major financial players and Takaful Insurance

    Such a large insurance field causes the interest of major financial players such as Lloyd's of

    London and the British bank HSBC, the introduction into the sphere of Islamic insurance and the

    provision of insurance services to Muslims living in the UK (about 2 million) and the EU

    (around 15 million people) . Takaful - still a young institution that is gaining popularity in the

    world. While it accounts for less than 0.1% of the total global annual insurance premium.

    SCOPE OF TAKAFUL IN PAKISTAN

    The scope of takaful cannot be overlooked in Pakistani market, as Pakistan is a Muslim country

    where people believe in the principles laid down by Holy Quran and Sunnah and according to

    Quran Gharar, Maiser and Riba all these terminologies are haram in Islam. Therefore, for a

    Muslim it seems to be a sin when following the conventional system of Insurance. This belief

    and concept of Islam led the growth and development of Takaful insurance fly high in the

    financial markets. Now international companies are also following the concept of takaful

    insurance in spite of conventional insurance. The takaful insurance has been introduced in

    Pakistani market in 2005. There were only two players in the market at that time but with the

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    passage of time and witnessing the growth prospects most of the private and commercial banks

    starts their own takaful insurance products. According to Mr. Jamil-ur-Rehman (SBP, PSD) the

    scope of takaful insurance would one day eat up the share of conventional insurance because it is

    free from gambling and interest. According a survey conducted by Gallop Pakistan, there are

    43% people who are in favor of takaful insurance while there are 21% who have doubts and

    didnt agree that there is a difference betweentakaful and conventional insurance.

    Although Pakistan is regarded as one of the most densely populated countries of the world,

    however the share of takaful is stick to only 3 % annually the share is on increasing trend but not

    with the pace as it was expected too. According Omar Mustafa Ansari, the partner of

    EnYSidaatHyder, the most important thing is that it is the time we need to maintain strong base

    and relationships among the people to clarify their misconceptions. Most of the people didnt

    even know completely about the methodology while others dont even try to. In the near 2017

    we would be expecting some great numbers in the industry expansion. Now London and markets

    of UK are also showing their interest in Islamic insurance sector however their advent in the

    market would be fruitful enough to reap the benefits.

    PROBLEM STSTEMENT

    The Scope of Takaful Insurance In Pakistani Market

    SCOPE OF THE STUDY

    In this research paper the scope of takaful insurance can be highlighted making Pak Qatar

    Takaful Company an example. This example would lead us to finding the change and growth of

    takaful industry in Pakistan. Pak Qatar takaful company is chosen for the research paper because

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    it is pioneer of takaful insurance in Pakistan as well as, it has the maximum resource and

    research and experience in this area.

    SIGNIFICANCE OF THE STUDY

    The study is important because it identifies that why and how takaful insurance is better than

    conventional insurance and on the other hand, it also determines the future of takaful in Pakistani

    market.

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    RESEARCH METHODOLOGY02

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    RESEARCH DESIGN

    The research design for this research study THE SCOPE OF TAKAFUL

    INPAKISTAN is Exploratory. In this research study I would be exploring some important

    facts and figures through a detailed questionnaire study in order to determine the views of people

    which lead to the scope of takaful industry in Pakistan.

    RESEARCH OBJECTIVES

    The main objective of this research is to highlight and demonstrate the scope of takaful

    insurance and its role in the Pakistani industry. The main objective of this research is to put light

    to the concept of Takaful and its role in the banking industry of Pakistan.

    The study has following research questions to examine through analysis. The questions are:-

    What is takaful insurance and why it is gaining growth in the whole world? How Takaful Insurance can be differing through Conventional setting? Why people go for takaful insurance? What are the main attributes and competitive advantages on conventional setup

    SOURCES OF DATA

    The data for this research has been gathered and compiled from a number of sources.

    These sources are from different authors and researchers and also include interviews and

    questionnaire.

    A. Primary SourceB. Secondary Source

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    PRIMARY SOURCES

    Interviews would be taken from the people of Pak Qatar takaful who define the takaful industry

    and its scope in Pakistan in real terms. On the other hand, a questionnaire would be filled from

    the respondents in order to know their perspective about the takaful insurance and their response

    in Pakistan.

    SECONDARY SOURCES

    SydatHyder Report

    SBP Pakistan Journal

    Emerald

    RESEARCH INSTRUMENTS

    I. Questionnaire analysis

    QUALITATIVE QUANTITATIVE RESEARCH

    The research is both qualitative and quantitative in nature.

    UNIT OF ANALYSIS

    a) Pak Qatar Takafulb) Takaful Insurance

    EXTENT OF THE RESEARCHER INTERFERENCE

    The researcher interference for this research is minimal.

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    TIME HORIZON

    The time horizon for this research is Cross-Sectional. The study is cross sectional so as to save

    the cost and time as we have only 6 months to complete the thesis.

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    REVIEWING LITERATURE CRITICALLY

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    According to the report published by the SECP Pakistan in 2007, the analysts are of the view that

    the scope of Islamic insurance is becoming brighter as the number of companies are still

    increasing there are now 49 Islamic insurance companies in Pakistan.

    According to the research conducted by the Muhammad Ayub, the takaful insurance is under

    some misconceptions. The people are of the view that there is only one way y to strengthen the

    Pakistani economy that the government should favor the Islamic products as they do it for

    attracting international investments. However from the research it has also comes to the

    knowledge that the Government believes on true and fair competition in the insurance therefore

    giving leverage and advantages would de-motivate the other players. In his research Ayub

    suggest some recommendations that the Islamic insurance companies should have to design such

    policies and marketing their product in such a way that they would lead from the front and it is

    not ban.

    According to ZulfiqarHasan in 2011, Takaful is the most preferred insurance is the fastest

    growing business models throughout the world the major share is still with the Saudi and Middle

    Eastern players however it also strengthens its roots. According to Zulfiqar the Islamic insurance

    is a balanced approach based on the Islamic principles acting upon which is a binding for a

    Muslim.

    According to Abdul Wahab in 2002, the takaful insurance is the most charming and up beating

    sector of Islamic economy. In Pakistan the scope of takaful of increasing as awareness and

    knowledge about religion is increasing. In his research along with the SydatHyder associates

    Wahab is of the view that, there are a number of obstacles which the Islamic insurance had to

    face but according to the international Reports and the industry professional the Islamic

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    insurance sector in Pakistan is increasing by 16 to 20% annually. In his research Abdul wahab

    has also given some recommendations to the Companies so that they can make it better.

    According Omar Mustafa Ansari, the partner of EnYSidaatHyder, the most important thing is

    that it is the time we need to maintain strong base and relationships among the people to clarify

    their misconceptions. Most of the people didnt even know completely about the methodology

    while others dont even try to. In the near 2017 we would be expecting some great numbers in

    the industry expansion. Now London and markets of UK are also showing their interest in

    Islamic insurance sector however their advent in the market would be fruitful enough to reap the

    benefits.

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    INTEGRATION OF DATA

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    DATA ANALYSIS

    The integration and analysis of data for this research is through collecting the views of

    respondents i.e. from the questionnaire analysis. The questionnaire analysis helps us to examine

    and determine the views of the selected people.

    The respondents are randomly selected for this research but they are selected keeping in view

    that they should be clients of even the conventional insurance or they are from the Islamic

    insurance. The main aim is to analyze the scope of takaful insurance in Pakistan and this can

    only be gauged through their reviews.

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    Q. What is your Age Group?

    2130 years 3140 years 4150 years 5160 years\

    From the above graph it becomes clear that we have selected 20 respondents from different ages.

    That is 2130 age people are of 20, 31 40 are of 20, 4150 are of 20, 5160 are of 20. This

    means that from all the ages 20 respondents are selected.

    0

    5

    10

    15

    20

    25

    21 - 30 31 - 40 41 - 50 50 - 60

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    What is your Gender?

    Male Female

    From the above graph it becomes clear that, most of the respondents for this research are Males

    as they better know about the matters like insurance while on the other hand, the females

    selected for this research are 29 and those 29 female respondents are working women.

    0

    10

    20

    30

    40

    50

    60

    Male Female

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    Have you ever purchase any kind of insurance?

    Yes

    No

    From the above graph it becomes crystal clear that the respondents selected for this research

    have purchase some kind of insurance in any manner that is, health insurance, Car Insurance,

    Family insurance etc. for this research only those respondents are selected who have purchase

    any kind of insurance in any manner. The reason of selecting these respondents is to have a

    better overview based on all the respondents.

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Yes No

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    Are you a customer of Conventional OR Islamic Insurance (Takaful)?

    Conventional Or General Insurance

    Takaful / Islamic Insurance.

    From the above graph it becomes crystal clear that, the respondents are the customers of both

    conventional and Islamic insurance i.e. out of 80 respondents 30 are those who are customers of

    conventional insurance like (Car Insurance, Home Insurance, Business Insurance) while on the

    other hand, the remaining 50 are the customers of Islamic insurance like (Islamic Ijarah, Family

    Takaful etc). This means that most of the respondents are the customers of Islamic insurance this

    is because the hype of Islamic banking and Islamic insurance.

    0

    10

    20

    30

    40

    50

    60

    Conventional Takaful

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    What is the reason why you purchase Islamic Insurance (Takaful)?

    It is Islamic

    Religious reasons

    Personal Satisfaction Others Influence

    When a question regarding the reason for the usage of Islamic insurance is asked from the

    respondents they have of the view that, out of 80 respondents 22 are of the view that they have

    selected the takaful model because it is Islamic, 16 are of the view that they are using it because

    of religious reasons while 30 respondents when asked said that, it is because they are personally

    satisfied with the Islamic insurance on the other hand, 15 are of the view that, they have chosen

    takaful because others (Family and friends) ask them to choose it.

    0

    5

    10

    15

    20

    25

    30

    35

    It is Islamic Religious Reasons Personal Satisfaction Other Influences

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    Are you a prior customer of Conventional Insurance?

    Yes

    No

    When respondents are asked about their prior experience with the conventional type of insurance

    they are of the view that, out of 80 respondents 51 are of the view that they were priory the

    customers of conventional insurance while on the other hand, 29 are of the view they didnt have

    prior experience of Insurance. This means that, most of the customer has prior experience of

    insurance and they can better differentiate in the service.

    0

    10

    20

    30

    40

    50

    60

    Yes No

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    Q. Did you find any Difference in Islamic and Conventional Insurance?

    Yes, they are Different No, they are Same

    When respondents are asked about their views on the question that what they feel about Islamic

    and conventional insurance is there any difference. Out of 80 respondents 52 are of the view that

    yes, both of them are different with distinctive ideas and separate origins. However, there are 28

    out of those 80 who are of the view that they are both the same without any significant difference

    is to put a tag of being Islamic and earn the same interest in the name of Rent. This concludes

    that most of the respondents are of the view that, Islamic concept of insurance is different from

    the conventional insurance.

    0

    10

    20

    30

    40

    50

    60

    Yes, They Are Different No, They are Same

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    Q. What do you think in Pakistan the companies are implementing the proper model of Takaful

    or not?

    SCALE 1 2 3 4 5

    StronglyDisagree

    Disagree Neither/Neutral

    Agree StronglyAgree

    1Properly Implementing the model 11 15 10 16 27

    2Somewhat Implementing

    From the above scale table it becomes clear that how respondents and customers of insurance

    companies feels and views about the implementation of the basic model upon which the Islamic

    insurance is based. Most of the respondents are of the view that the insurance companies are

    implementing the full fledge model of takaful. While some of them i.e. 15 shows disagreement

    and 11 are Strongly Disagree. On the other hand, it comes also into consideration that some of

    the respondents didnt have proper understanding of the model.

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    Q. Rate the following?

    SCALE1 2 3 4 5

    Strongly

    Disagree

    Disagree Neither/

    Neutral

    Agree Strong

    Agree1 Takaful is free from element of gharar

    (uncertainty), riba (interest) and Maysir(gambling)

    7 4 9 15 35

    2 The refusal of uncertainty, gambling andusury elements differentiate Takaful from theconventional insurance

    4 9 2 15 40

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    Q. In your opinion what is the future of Takaful insurance in Pakistan?

    It is bright It is not bright

    From the above graph it becomes clear that the future of Islamic insurance in Pakistan is

    quite high. However there are some facts which are related and supportive with the argument.

    The future of Takaful would be high in case of proper awareness should be given to the

    customer. Currently the customers are confused they are going for takaful insurance because it is

    Islamic and they have to follow it. However they are not following the Islamic insurance

    according to their own will and choice.

    0

    10

    20

    30

    40

    50

    60

    70

    80

    It is Bright It is not Bright

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    Q. Is government of Pakistan Supporting or giving some benefits or advantage on Islamic

    insurance?

    Yes

    No

    When respondents are asked that if the government of Pakistan is giving any kind of

    favor or relaxation for choosing the Islamic insurance, the respondents are of the view that no the

    government is not giving any kind of advantage. Out of 80 responds only 12 are of the view that

    yes the government is giving them some advantage while on the other hand, 62 out of 80

    respondents are of the view that the government of Pakistan is not giving any kind of advantage

    and favor to them even in taxes.

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Yes No

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    Q Did you know what kind of model the Islamic insurance companies are following?

    Yes No

    From the above graph it becomes clear that When respondents are asked that if they know about

    what business model the Takaful companies are following then out of 80 respondents 69 were of

    the view that they dint have any idea and the company didnt even mention them this. On the

    other hand, only 11 are of the view that they know which model the company is following for

    this business. This means that most of the people who are even clients have any kind of

    knowledge about the model

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Yes No

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    Q. What is the main point which a takaful company needs to enhance the scope of Islamic

    insurance?

    Awareness Sessions

    Leverages and discount Offers Market the Islamic Factor Contract Directly with Banks

    When respondents are asked that how the takaful insurance would tend to grow in the Pakistani

    environment. They were of the view that the scope of takaful insurance is quite higher in

    Pakistani market. The market capitalization is also big and these companies need to adopt certain

    measures to lead the market. Out of 80 respondents, 27 are of the view that through awareness

    sessions that can be developed because people are not aware of the facts about the Islamic

    insurance however 20 are of the view that, they should market the Islamic factor in it

    0

    5

    10

    15

    20

    25

    30

    Awareness Sessions Leverages Market Islamic Factor Contract Directly With

    Banks

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    Q. what is the major product which is frequently used by you?

    Marine Insurance

    Motor vehicle Insurance

    Home Insurance Health Insurance Business Insurance

    When Respondents are asked about what kind of insurance product they would use frequently

    they were of the view that, 80% of the people use Auto Insurance and Business Insurance

    products. While for the business purpose most of them are insured as marine insurance. This

    concludes that in Pakistan two major products are used i.e. Business insurance and Auto

    Insurance. From the respondents reviews it comes to knowledge that, people use these insurance

    because of burglary and dacoits.

    0

    5

    10

    15

    20

    25

    Marine Auto Home Helath Home Business

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    Q. Is Takaful insurance providing all these products as conventional is providing them?

    Yes

    No

    When respondents are asked about the takaful insurance that if they are providing these products

    or not. Out of 80 respondents 53 are of the view that yes the takaful insurance is providing all the

    products which the commercial insurance is providing while on the other hand, 27 are of the

    view that takaful is not providing all the insurance because of some restrictions and because they

    are also new in the market. The people who are saying that takaful is not providing the insurance

    are of the view that it takes time for takaful insurance to change the belief of a common man

    because most of the people think that they are the same.

    0

    10

    20

    30

    40

    50

    60

    Yes No

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    INTERNATIONAL TAKAFUL INDUSTRY AND ITS INCREASING SCOPE

    From the current estimates it has been come to the knowledge that the current takaful

    industry reaches up to US$11b in 2012 (from US$9.4b in 2011). However the contribution in

    these increasing trends includes Saudi Arabia with the highest 51% share. However in some

    parts of the world the scope of takaful is connected with the awareness among people and the

    growth rate remains in between 13% to 16% annually. The potential of growth in these countries

    are higher but some strategic kind of activities needs to be done on priority basis so as to boost

    up the ratio.

    Figure 1 Country Wise Growth Chart

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    The Main Business Centers of Takaful INSURANCE

    Their business centers are basically the countries in which we are analyzing the growing trend of

    takaful insurance. One of the main reason for faster growth in these countries is that they have

    proper awareness sessions or mostly they are densely populated Muslim world with Strong

    Governments.

    The above picture shows the growing trend of takaful in different parts of the world. Saudi

    Arabia being the center of Islam and practices is on the highest trend. The GCC countries include

    North African countries.

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    FINANCIAL PERFORMANCE OF TAKAFUL COMPANIES IN PAKISTAN

    2010 2011 2012

    CLAIMS RATIO 63 50 48

    CUSTOMER BASE 14 27 49

    EXPENSE RATIO 38 23 21

    ROE 1.2 5 14

    Figure 2: Financial performance of takaful companies 20102012at a glace report

    The above Financials shows that the takaful companies are on a better and increasing

    trend in Pakistan. According to Jaweriyia Ahsan (Assistant Director, Pak Qatar Takaful) the

    takaful industry is in the developing phase in Pakistan and we are the biggest institution to lead

    from the front. It is still a long way to go and we are working on the new and innovated Islamic

    products. Our customer base is increasing day and day and globally. In order to boost up the ratio

    of takaful insurance the company has already designed a phase wise plan. The company is also

    focusing on the future marks i.e. enhancing the Motor Vehicle and Marine insurance plans so

    that we can make it better.

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    CRITICAL DEBATE

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    CONCLUSION

    The takaful industry has now become one of the leading and most emerging Islamic economic

    and financial segments of the economy. it is not only recognized in Pakistan but its recognitions

    was also remarked by international financial institutions, Stock Markets and economies. The

    main aim of Islamic insurance is to maintain a balance in the economy and treat it in an Islamic

    manner which is free from the elements of gharar, Interest and gambling. The Islamic insurance

    is based on the principles of Sharia. The trend of Islamic insurance is growing in rapid manner

    and this is the sign of change in the economy and in the minds and perception of people.

    The main aim of this research paper is to analyze the scope of Islamic insurance in the Pakistani

    market. In Pakistan the insurance sector is divided into Private as well as public companies, in

    private there are 50 companies while in public there are 4 companies operating with maximum

    market share. However Islamic insurance begin to start their operations with a tough competition

    but being Islamic is one of the most contrasting and competitive edge for them. Islamic insurance

    has defined its own business model totally based upon the Islamic practices of sharia.

    In this research paper the scope of Takaful insurance in Pakistan is analyzed with the help of

    interviews and questionnaire floated among the general public who are clients and customers of

    conventional and non-conventional insurance. The main aim is to analyze the perception of the

    people because it is the perception which becomes the final decision. However we have

    witnessed that people are quite satisfied from the Islamic insurance and welcomes the growth of

    takaful in Pakistan.

    From the research it has also been concluded that the future of Islamic insurance in Pakistan is

    brighter but there are some obstacles and misconceptions. This can be eliminated with the help of

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    continuous awareness sessions and defining the real aim of takaful for the public. Still the people

    who prefer Takaful over conventional didnt even know the difference between the two. The

    companies need to consider a number of factors keeping in view the Pakistani culture and

    environment which has now become a mixture of western and eastern values.

    Important Findings from the Research

    According to the statisticsof 2008 published in the report of SydatHyder Associates

    Pakistanindicated the insurance market premium is of Rs. 12.5 billion with the operation of 40

    companies.

    a) Population Base:The Population of Pakistan is approximately reached up to 18 billion and around 95% of the

    population is Muslim. Muslims are those who practice the things as defined by their religion.

    Interest and Gambling which is the basic elements of conventional insurance is totally forbidden

    in Islam therefore, keeping in view this factor the takaful companies could brand their name as

    Islamic and market them as much as they can to beat the local market.

    b) Industry BaseCurrently the insurance industry of Pakistan is totally dependent upon the conventional

    insurance companies as they are greater in numbers, have professional employees even the

    Government of Pakistan which is Islamic republic of Pakistan is following the conventional

    setup. This means that the major share of the market is under the control of these conventional

    players.

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    c) MisconceptionsFrom the research it has been analyzed that a number of people have misconceptions about

    the Islamic insurance they are mostly of the view that there is no difference among the one

    another both of them are same the only different is they call it interest and Islamic called it rent.

    This misconception among the people is the major obstacle among the growth of Islamic

    insurance in Pakistan however, still the people believe on the Fatwa and are opting the Islamic

    insurance because of being Islamic and interest free.

    d) PreferencesPeople now prefer the Islamic insurance because of the fact that it is Islamic and they are of

    the view that they have selected the right choice as said by the religion and sharia. Still the

    Islamic insurance market is in the growing phase in Pakistan because they are lack with the

    professionals.

    e) Major Business ProductsThe people of Pakistan mostly used three main insurance products: Vehicle insurance, Home

    insurance and business insurance. These products are widely in Pakistan especially the Motor

    vehicle insurance however the major market share in this sector is with banks and local

    conventional insurance companies because they have direct linked and contracted with the banks

    and companies.

    f) Industry ProfessionalsOne of the major facts which also become the factor for the future growth of takaful in

    Pakistan is the professional experts. From the research we have analyzed the fact that there is

    still a shortage of the industry professionals in takaful insurance. On the other hand, in the

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    conventional setup there are a number of professionals and policy makers who define and design

    such a policy so that their market share is still on the higher side.

    g) Government Advantage and LeverageFrom the research it has come to the knowledge that the government of Pakistan is not giving

    and offering any kind of advantage to the Islamic insurance clients. This is the need of the hour

    and the government should focus on this. However in countries where the Islamic insurance is on

    its boom like Saudi countries the Government of Pakistan has strict bans on Conventional

    insurance however in some parts of UK and Middle East the local government is offering some

    leverages in taxes and they are giving other benefits too.

    The people are of the view that there is only one way y to strengthen the Pakistani economy

    that the government should favor the Islamic products as they do it for attracting international

    investments. However from the research it has also comes to the knowledge that the Government

    believes on true and fair competition in the insurance therefore giving leverage and advantages

    would de-motivate the other players. The Islamic insurance companies should have to design

    such policies and marketing their product in such a way that they would lead from the front and

    it is not ban.

    h) Islamic Insurance Business ModelThe research also clarifies that the business model which is followed b the Islamic insurance

    companies is unique but not known by the clients.

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    RECOMMENDATIONS

    Based on the above research insights some of the important recommendation which in

    my opinion becomes the growth prospect of the future of Islamic insurance companies is as

    follows:

    1. The population of Pakistan is increasing and hence the consumer base is also increasing.The people of Pakistan have now become more conscious about the insurance and

    mitigating the risk however there is still a huge market to go on with. The Islamic

    insurance companies

    2. The insurance companies hold has to initiate awareness sessions free phase wise. In theinitial phase they have t to train the people of banking institutions so that they can guide

    the pubic in a better way while on the other hand, in the second phase they have to come

    to public and inaugurate public awareness sessions in which they market the Islamic

    point of view.

    3. The Islamic insurance companies would have to clarify the misconceptions regarding theIslamic insurance and their match with the conventional ones.

    4. The Government of Pakistan would have to focus on implementing the Islamic insurancehowever if they didnt do it, just give some benefit to the users of Islamic insurance.

    Being an Islamic Republic of Pakistan the country Government should have to focus on

    it.

    5. Strategic collaboration with the Saudi companies and other Middle Eastern companiesshould be strengthen and develop with a view to have more groomed product.

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    6. The major sectors of insurance sector growth are Automobile sector, Business insuranceand home insurance sector. The Islamic insurance companies should have to focus on this

    avenue to groom up this opportunity.

    7. Regulatory framework for the policy should be made and policies are designed in such away that the new customers would feel some flexibility.

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    References

    Anwar, M., & Hussain, M. (1994). Comparative Study of Insurance and" Takafol"(Islamic

    Insurance)[with Comments]. The Pakistan Development Review, 33(4), 1315-1330.

    Bekkin, R. I. (2007). Islamic insurance: National features and legal regulation. Arab Law

    Quarterly, 21(1), 3-34.

    Bhatty, A. (2005). The growing importance of Takaful insurance.InAsia Regional Seminar

    organized by OECD and Bank Negara Malaysia under the sponsorship of the

    government of] apan(pp. 23-24).

    Bhatty, Ajmal, "Takaful Industry: Global Profile and Trends, 2001" , New Horizon, Institute of

    Islamic Banking & Insurance, London, April 2001

    Data Retrieved Fromhttp://www.kantakji.com/fiqh/Files/Insurance/DiffbwConvIns.pdfDated,

    08thDecember, 2013

    Data Retrieved Fromhttp://www.sbp.org.pk/departments/ibd/Takaful.pdfDated, 08thDecember,

    2013

    Dr. M.M. Billah, "Life Insurance-an Islamic View". Arab Quartely, Vol. 8 part 4. 1993 Institute

    of Islamic Banking and Insurance, Directory of Takaful Companies 2000, London

    Fisher, Omar, "Growth of Islamic Finance and Scope for Retakaful", speech International

    Takaful Conference, KL Malaysia, June 2000.

    http://www.kantakji.com/fiqh/Files/Insurance/DiffbwConvIns.pdfhttp://www.kantakji.com/fiqh/Files/Insurance/DiffbwConvIns.pdfhttp://www.sbp.org.pk/departments/ibd/Takaful.pdfhttp://www.sbp.org.pk/departments/ibd/Takaful.pdfhttp://www.sbp.org.pk/departments/ibd/Takaful.pdfhttp://www.sbp.org.pk/departments/ibd/Takaful.pdfhttp://www.kantakji.com/fiqh/Files/Insurance/DiffbwConvIns.pdf
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    Kader, H. A., Adams, M., & Hardwick, P. (2010).The Cost Efficiency of Takaful Insurance

    Companies&ast. The Geneva Papers on Risk and Insurance-Issues and Practice, 35(1),

    161-181.

    Khorshid, A. (2013). Islamic insurance: a modern approach to Islamic banking. Routledge.

    Mankabady, S. (1989). Insurance and Islamic Law: The Islamic Insurance Company.Arab Law

    Quarterly, 4(3), 199-205.

    Maysami, R. C., & Williams, J. J. (2006).Evidence on the relationship between Takaful

    insurance and fundamental perception of Islamic principles.Applied Financial Economics

    Letters, 2(4), 229-232.

    Taylor, Dawood, "Developing Takaful Taawuni in Saudi Arabia" speech International Takaful

    Conference, KL. Malaysia, June 2000

    Wahab, A. R. A., Lewis, M. K., & Hassan, M. K. (2007). Islamic takaful: Business models,

    Shariah concerns, and proposed solutions. Thunderbird International Business

    Review, 49(3), 371-396.

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    APPENDIX

    OBSTACLES in Takaful

    Legal (Takaful Rules / Shariah Board) Aspects

    1. As per the Insurance Ordinance 2000, Takaful means a scheme based on mutualassistance in compliance with the provisions of Islamic shariah, and which provides for

    mutual financial aid and assistance to the participants in case of occurrence of certain

    contingencies and whereby the participants mutually agree to contribute to the common

    fund for that purpose.

    2. There are at these stage legal obstacles in the establishment of a takaful operator. TakafulRules need to be developed so that a takaful operator can be given permission to operate

    under the guidelines of those rules.

    3. There would also be a need to have a central Shariah Advisory Board with which SECPwould need to take approval/advice prior to approval of products and other

    documentation filed by insurance companies.

    Consumer Mindset

    Consumers mindset has become such that they have the tendency to try to recover the

    premium that they have paid to an insurance company. A number of malpractices have crept into

    the system because of this mindset. Changing this mindset can become a major challenge for a

    takaful operator. It would need to ensure that like the conventional system, compromises do not

    creep into the system due to pressures from clients. It may be important for a takaful operator to

    avoid insuring such consumers as they can affect the credibility of the takaful system and ensure

    that operational controls are not compromised.

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    TAKAFUL BUSINESS MODELS

    Presently different takaful models are prevalent in different countries. The basic models

    being two i.e. Mudaraba based (Malaysian Model) and Wakalah Model (Middle Eastern

    model). However there are a number of finer issues and combinations of models that

    exist in practice which have been discussed briefly in Annex 1.

    Discussions with scholars in the country show a clear preference for the Wakalah model

    due to less serious Shariah related concerns with this approach as opposed to the

    Modaraba model where scholars have a number of serious concerns. A refinement of the

    Wakalah model has also been made which is called Wakalah with WAQF Fund that has

    been evolved by DaroolUloom, Karachi. I had the opportunity of assisting in this process

    and a model has taken shape which still needs to be discussed on a larger platform before

    it can be considered as being ready for implementation by Takaful operators.

    The general perception also is that people would be more comfortable with the approach

    acceptable to Middle Eastern Shariah scholars compared to the Malaysian approach

    which is generally considered as more liberal even in Islamic banking.

    A final consensus needs to be developed and decision taken on the model that we wish to

    adopt for Pakistan. It is hoped that urgent discussions take place on the model issue andconsultations are done with Shariah scholars from other countries to arrive at a consensus

    approach. A central Shariah Board would also be required to advice SECP on the

    approval of specific products that would later be submitted to SECP by different

    companies.

    Once a consensus has been reached, it is equally important to emphasize that the Takaful

    Rules should specify the specific model to be adopted to avoid confusing the public at

    large with different models and further different variations of models being adopted by

    different companies. The Rules may however allow for some flexibility in certain aspects

    which may be left to the Individual Shariah Boards. This step would go a long way in

    ensuring public faith and acceptability of the takaful system and avoid creating confusion

    and interpretations of different models.

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    In conclusion, Islamic Finance and Islamic Takaful are ethical financing and cooperative risk

    protection methods that are superior alternatives precisely because they reinvigorate human

    capital, emphasize personal dignity, community self-help, and economic self-

    development..generating manifold benefits for all participants. Islam is an integrated way of life.

    Thus, interest-free financing and Takaful are mutually reinforcing systems that promote at once

    economic efficiency, communal risk-sharing and individual rewards through self-purification. Inas much as the Takaful system resolves around active participation by members of the

    community, it is imperative that public awareness be enhanced. As Muslims and non-Muslims

    alike come to understand the real benefits of Takaful and cooperative risk sharing, the evolution

    of the Takaful industry will accelerate making the projections described herein overly

    conservative.


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