Date post: | 09-Apr-2018 |
Category: |
Documents |
Upload: | prerna-khosla |
View: | 220 times |
Download: | 0 times |
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 1/18
Aakanksha Badola-01Aanchal Sapra-02Aanchal Sood-03Ajeet Patil-04Col. Alex Joseph-05
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 2/18
Conflict is present where there is an incompatibility of goals arising from opposing behaviours at theindividual, group or organisation level.
OppositionIncompatible BehaviourAntagonistic interactionBlock any other party from reaching his / hergoals
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 3/18
` Scarcity of resources (finance, equipment, facilities,etc)
` Different attitudes, values or perceptions` Disagreements about needs, goals, priorities and
interests` Poor communication` Poor or inadequate organisational structure` Lack of teamwork` Lack of clarity in roles and responsibilities
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 4/18
The ability to influence someone else influence being the process of affecting thethoughts, behaviour and feelings of anotherperson
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 5/18
The most commonly used types in business are French& Raven s 5 power theory s from 1959.
` Reward power` Coercive power` Legitimate power` Referent power` Expert power
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 6/18
` Reward PowerEstablishing connection between performance andreward.
Ex. Incentives, Pay rise, Promotions etc.
` Coercive powerDependent on fear, suppression of free will, or use of punishment or verbal abuse.
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 7/18
` Legitimate powerPower due to professional positions within anorganization structure. Higher the position higher is
the power in the hierarchical executive levels.
` Expert PowerAttained by possession of talents such as skills,knowledge, abilities, or previous experience.
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 8/18
` Referent PowerCharismatic and influential power due to the personaof an individual
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 9/18
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 10/18
` Horizontal balance of power, e.g. power strugglebetween two departmental heads
` Win-lose approach resulting in suboptimalperformance
` Improved coordination and working towardscommon interests may help
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 11/18
` Powerful individuals trying to control others, lesspowerful ones trying to become more autonomous
` Typical organizational response is tightening therules, which may not work
` Trying different styles of leadership anddecentralization may help
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 12/18
` Conflict situation encountered by the middlemanagement due to role ambiguity and role conflict
` Improving communication, clarifying tasks,education in positive ways to influence others
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 13/18
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 14/18
` Is quickly and positively accepted
` It verifies compliance with directives
` Acts as a motivator
` Offer rewards desired by the subordinates
` Acts as a de-motivator also if the reward is not enough
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 15/18
` Results in obedience and agreement
` Causes fast and short term improvements at work
` Employees feel threatened and pressured
` Causes high de-motivation in the long run
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 16/18
` Wins conformity because of authority attached
` Helps in building work
` Its cordial and polite
` It explains reasons for request
` Exercise power consistently
` Its sensitive to subordinate s concerns
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 17/18
` Treat subordinates fairly
` Generally liked by many people
` Maintains good relationship between all levels of thebusiness
` Defend subordinates interests
` Be sensitive to subordinate s needs and feelings
` Leader enjoys good reputation
8/7/2019 Power and Its Role in Conflict
http://slidepdf.com/reader/full/power-and-its-role-in-conflict 18/18
` Leader has expertise in a particular area
` Leader maintains creditability
` Employees are highly influenced by the leader
` Does not threatening subordinate s self esteem