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Power Point Main_findings the Essentials

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    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSSyn t hes is o f Lessons Lear ned Eval uat ion O f f ic eSyn t hes is o f Lessons Lear ned Eval uat ion O f f ic eSyn t hes is o f Lessons Lear ned Eval uat ion O f f ic eSyn t hes is o f Lessons Lear ned Eval uat ion O f f ic e

    No . 5 Sept ember 20 01No . 5 Sept ember 20 01No . 5 Sept ember 20 01No . 5 Sept ember 20 01

    Main Findings of ICTD Essentials

    Deirdre Collings

    Rafal Rohozinski

    Consultants

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    Over v iewOver v iew

    Challenge of doing thisChallenge of doing this Essen t ial sEssen t ial s

    Essen t ial s :Essen t ial s : SixSix++ challenges of ICTDchallenges of ICTD

    M & E: Issues arisingM & E: Issues arising

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

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    Do in g t h e Essen t ia l sDo in g t h e Essen t ia l s

    Lack of evaluative evidenceLack of evaluative evidence

    Post- Okinawa era: the moving target

    Complexity, scope, audienceComplexity, scope, audience

    Voluminous amounts of writing about potential and promise

    Countless new initiatives; greater focus on upstream

    Not yet at evaluative stage: ICTD in infancy in terms of outcomes

    Iceberg phenomenon: hidden beneath the surface

    focus on management issues and project cycles, not outcomes

    outputs versus outcomes: technology transfer as end in itself tendency to hide failures -- the 80% figure

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

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    Essen t ia l s : L esso n s L ea r n edEssen t ia l s : L esso n s L ea r n ed

    Awareness

    Politics

    Relevancy (meaningful use)

    Sustainability

    Co- ordination Access

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    Six Ch a l l en g es +Six Ch a l l en g es +

    + Lead by example

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    Ch a l l en g e o f A w ar en essCh a l l en g e o f A w ar en ess

    Highest level of governmentHighest level of government

    MidMid-- levels of governmentlevels of government

    Private sectorPrivate sector

    NGOs, CSOsNGOs, CSOs

    BeneficiariesBeneficiaries

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

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    Ch a l l en g e o f A w ar en essCh a l l en g e o f A w ar en ess

    Workshops & training with key gatekeepers & stakeholdersWorkshops & training with key gatekeepers & stakeholders

    ICTD National SummitsICTD National Summits

    Cultivate ICTD ChampionsCultivate ICTD Champions

    Pilot projects (demonstration effects)Pilot projects (demonstration effects)

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    W h at t o Do ?W h a t t o Do ?

    Also ensure awareness of limitations (false expectations)

    M & E: base-line studies; monitoring

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    Ch a l l en g e o f ac c essCh a l l en g e o f ac c ess

    Physical availabilityPhysical availability

    telecommunications, electrical & skills infrastructurestelecommunications, electrical & skills infrastructures

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    EconomicEconomic

    EducationalEducational

    SocioSocio-- culturalcultural

    technophobia, oraltechnophobia, oral vsvs virtual, gender, youthvirtual, gender, youth

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    Ch a l l en g e o f A c c essCh a l l en g e o f A c c ess

    New technologies (wireless, satellite, cellular, solar energy)New technologies (wireless, satellite, cellular, solar energy)

    Marry new technologies with oldMarry new technologies with old

    Empower intermediariesEmpower intermediaries

    Gender awarenessGender awareness

    Focus on youthFocus on youth

    Upstream focusUpstream focus

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    W h at t o Do ?W h a t t o Do ?

    Dont equate access (availability) with appropriation

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    Ch a l l en g e o f Po l it ic sCh a l l en g e o f Po l it ic s

    Information, and ICT initiatives, are politicalInformation, and ICT initiatives, are political

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    National / local power relations can inhibit,National / local power relations can inhibit,

    circumscribe or redirect intended outcomescircumscribe or redirect intended outcomes

    Politics can occur on many different levelsPolitics can occur on many different levels

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    Ch al l en g e o f Po l it ic sCh a l l en g e o f Po l it ic s

    Political analysis, engagement at all levels

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    W h at t o Do ?W h a t t o Do ?

    Political analysis is critical for upstream focus M & E mechanisms should also be attuned tounintended consequences

    Broad-spectrum participation in planning, design, monitoring

    Participation can also be compromised by politics: aim forcreative solutions & on-going engagement

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    Ch a l l en g e o f Mean in g f u l UseCh a l l en g e o f Mean in g f u l Use

    Information must be relevantInformation must be relevant

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    ICTs cant make information flow: IS before ITICTs cant make information flow: IS before IT

    Information doesnt guarantee a capacity to actInformation doesnt guarantee a capacity to act

    BUTBUT

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    Ch a l l en g e o f Mean in g f u l USECh a l l en g e o f Mean in g f u l USE

    Be demand driven, not supply drivenBe demand driven, not supply driven

    Focus on local knowledge disseminationFocus on local knowledge dissemination

    Analyze existing information systems and flowsAnalyze existing information systems and flows

    Auxiliary support to enhance beneficiaries capacity to actAuxiliary support to enhance beneficiaries capacity to act

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    W h at t o Do ?W h a t t o Do ?

    Holistic: Access, use and appropriation

    Base-line studies, monitoring, learning assessments,outcome focus

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    Ch a l l en g e o f Sust a in a b il it yCh a l l en g e o f Sust a in a b il it y

    Unrealistic timeframes:Unrealistic timeframes: capacity developmentcapacity developmentand socioand socio--cultural change dont fit into 3cultural change dont fit into 3--4 year programme4 year programmecyclescycles

    Insufficient training & retention schemesInsufficient training & retention schemes

    Inappropriate technologiesInappropriate technologies

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

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    Ch a l l en g e o f Sust a in a b il it yCh a l l en g e o f Sust a in a b il it y

    Realistic timeframes (e-readiness)

    Training success should be linked to appropriation, not useTraining success should be linked to appropriation, not use

    Dont insist on a Ferrari when a bicycle will doDont insist on a Ferrari when a bicycle will do

    Upstream policyUpstream policy

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    W h at t o Do ?W h a t t o Do ?

    What do we mean by sustainability? Should it alwaysWhat do we mean by sustainability? Should it alwaysbe a primary success criteria? How do we assess it?be a primary success criteria? How do we assess it?

    What timeframes? What are the incentives?What timeframes? What are the incentives?

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    Ch a l l en g e o f CoCh a l l en g e o f Co --o r d in a t io no r d in a t io n

    Large and growing pool of actorsLarge and growing pool of actors $$$; therefore, multi$$$; therefore, multi-- partner assistance criticalpartner assistance critical

    PublicPublic-- private partnerships critical, but trickyprivate partnerships critical, but tricky

    Too many cooks: interToo many cooks: inter-- operability of systemsoperability of systems

    CoCo-- ordination takes effortordination takes effort- -- - what are incentives?what are incentives?

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

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    Ch a l l en g e o f CoCh a l l en g e o f Co --o r d in a t io no r d in a t io n

    Build partnerships in key areas; competency &partnerships in key areas; competency &complimentaritycomplimentarity

    MOUsMOUs

    ----

    clarifying the relationshipclarifying the relationship

    Work within national frameworks & strategiesWork within national frameworks & strategies

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    W h at t o Do ?W h a t t o Do ?

    Can M & E encourage & facilitateco-ordination & partnerships ?

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    + : L ead in g by Exa mpl e+ : L ead in g by Exa mpl e

    Become an eBecome an e--expert in your programming areaexpert in your programming area

    Leverage ICTs in your workLeverage ICTs in your work

    Monitor, evaluate and disseminateMonitor, evaluate and disseminate

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    Challenge of indicators: outcomes/policyChallenge of indicators: outcomes/policy

    Incentives to document failuresIncentives to document failures

    Incentives to disseminate failuresIncentives to disseminate failures

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    M & E: Issues a r is in gM & E: Issues ar is in g Importance/cost/utility of baseImportance/cost/utility of base--line studiesline studies

    ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS

    ICTDICTDICTDICTDICTDICTDICTDICTD

    Challenge of politics (political analysis and engagement, uniChallenge of politics (political analysis and engagement, unintendedntendedconsequences)consequences)

    What is meant by sustainability? How do we assess it? ShoulWhat is meant by sustainability? How do we assess it? Should itd italways be a primary success criteria? By what timealways be a primary success criteria? By what time--frames? Whatframes? Whatare the incentives?are the incentives?

    Can M & E encourage / facilitate coCan M & E encourage / facilitate co--ordination & partnerships?ordination & partnerships?

    What are incentives for documenting/disseminating failures &What are incentives for documenting/disseminating failures &unintended consequences?unintended consequences?

    Appropriate indicatorsAppropriate indicators

    Holistic approachHolistic approach ---- access, use, appropriation and capacity to actaccess, use, appropriation and capacity to act(complexity, also for monitoring and assessing(complexity, also for monitoring and assessing ---- outcomes, learning).outcomes, learning).


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