of 18
8/2/2019 Power Point Main_findings the Essentials
1/18
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSSyn t hes is o f Lessons Lear ned Eval uat ion O f f ic eSyn t hes is o f Lessons Lear ned Eval uat ion O f f ic eSyn t hes is o f Lessons Lear ned Eval uat ion O f f ic eSyn t hes is o f Lessons Lear ned Eval uat ion O f f ic e
No . 5 Sept ember 20 01No . 5 Sept ember 20 01No . 5 Sept ember 20 01No . 5 Sept ember 20 01
Main Findings of ICTD Essentials
Deirdre Collings
Rafal Rohozinski
Consultants
8/2/2019 Power Point Main_findings the Essentials
2/18
Over v iewOver v iew
Challenge of doing thisChallenge of doing this Essen t ial sEssen t ial s
Essen t ial s :Essen t ial s : SixSix++ challenges of ICTDchallenges of ICTD
M & E: Issues arisingM & E: Issues arising
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
8/2/2019 Power Point Main_findings the Essentials
3/18
Do in g t h e Essen t ia l sDo in g t h e Essen t ia l s
Lack of evaluative evidenceLack of evaluative evidence
Post- Okinawa era: the moving target
Complexity, scope, audienceComplexity, scope, audience
Voluminous amounts of writing about potential and promise
Countless new initiatives; greater focus on upstream
Not yet at evaluative stage: ICTD in infancy in terms of outcomes
Iceberg phenomenon: hidden beneath the surface
focus on management issues and project cycles, not outcomes
outputs versus outcomes: technology transfer as end in itself tendency to hide failures -- the 80% figure
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
8/2/2019 Power Point Main_findings the Essentials
4/18
Essen t ia l s : L esso n s L ea r n edEssen t ia l s : L esso n s L ea r n ed
Awareness
Politics
Relevancy (meaningful use)
Sustainability
Co- ordination Access
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
Six Ch a l l en g es +Six Ch a l l en g es +
+ Lead by example
8/2/2019 Power Point Main_findings the Essentials
5/18
Ch a l l en g e o f A w ar en essCh a l l en g e o f A w ar en ess
Highest level of governmentHighest level of government
MidMid-- levels of governmentlevels of government
Private sectorPrivate sector
NGOs, CSOsNGOs, CSOs
BeneficiariesBeneficiaries
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
8/2/2019 Power Point Main_findings the Essentials
6/18
Ch a l l en g e o f A w ar en essCh a l l en g e o f A w ar en ess
Workshops & training with key gatekeepers & stakeholdersWorkshops & training with key gatekeepers & stakeholders
ICTD National SummitsICTD National Summits
Cultivate ICTD ChampionsCultivate ICTD Champions
Pilot projects (demonstration effects)Pilot projects (demonstration effects)
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
W h at t o Do ?W h a t t o Do ?
Also ensure awareness of limitations (false expectations)
M & E: base-line studies; monitoring
8/2/2019 Power Point Main_findings the Essentials
7/18
Ch a l l en g e o f ac c essCh a l l en g e o f ac c ess
Physical availabilityPhysical availability
telecommunications, electrical & skills infrastructurestelecommunications, electrical & skills infrastructures
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
EconomicEconomic
EducationalEducational
SocioSocio-- culturalcultural
technophobia, oraltechnophobia, oral vsvs virtual, gender, youthvirtual, gender, youth
8/2/2019 Power Point Main_findings the Essentials
8/18
Ch a l l en g e o f A c c essCh a l l en g e o f A c c ess
New technologies (wireless, satellite, cellular, solar energy)New technologies (wireless, satellite, cellular, solar energy)
Marry new technologies with oldMarry new technologies with old
Empower intermediariesEmpower intermediaries
Gender awarenessGender awareness
Focus on youthFocus on youth
Upstream focusUpstream focus
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
W h at t o Do ?W h a t t o Do ?
Dont equate access (availability) with appropriation
8/2/2019 Power Point Main_findings the Essentials
9/18
Ch a l l en g e o f Po l it ic sCh a l l en g e o f Po l it ic s
Information, and ICT initiatives, are politicalInformation, and ICT initiatives, are political
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
National / local power relations can inhibit,National / local power relations can inhibit,
circumscribe or redirect intended outcomescircumscribe or redirect intended outcomes
Politics can occur on many different levelsPolitics can occur on many different levels
8/2/2019 Power Point Main_findings the Essentials
10/18
Ch al l en g e o f Po l it ic sCh a l l en g e o f Po l it ic s
Political analysis, engagement at all levels
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
W h at t o Do ?W h a t t o Do ?
Political analysis is critical for upstream focus M & E mechanisms should also be attuned tounintended consequences
Broad-spectrum participation in planning, design, monitoring
Participation can also be compromised by politics: aim forcreative solutions & on-going engagement
8/2/2019 Power Point Main_findings the Essentials
11/18
Ch a l l en g e o f Mean in g f u l UseCh a l l en g e o f Mean in g f u l Use
Information must be relevantInformation must be relevant
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
ICTs cant make information flow: IS before ITICTs cant make information flow: IS before IT
Information doesnt guarantee a capacity to actInformation doesnt guarantee a capacity to act
BUTBUT
8/2/2019 Power Point Main_findings the Essentials
12/18
Ch a l l en g e o f Mean in g f u l USECh a l l en g e o f Mean in g f u l USE
Be demand driven, not supply drivenBe demand driven, not supply driven
Focus on local knowledge disseminationFocus on local knowledge dissemination
Analyze existing information systems and flowsAnalyze existing information systems and flows
Auxiliary support to enhance beneficiaries capacity to actAuxiliary support to enhance beneficiaries capacity to act
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
W h at t o Do ?W h a t t o Do ?
Holistic: Access, use and appropriation
Base-line studies, monitoring, learning assessments,outcome focus
8/2/2019 Power Point Main_findings the Essentials
13/18
Ch a l l en g e o f Sust a in a b il it yCh a l l en g e o f Sust a in a b il it y
Unrealistic timeframes:Unrealistic timeframes: capacity developmentcapacity developmentand socioand socio--cultural change dont fit into 3cultural change dont fit into 3--4 year programme4 year programmecyclescycles
Insufficient training & retention schemesInsufficient training & retention schemes
Inappropriate technologiesInappropriate technologies
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
8/2/2019 Power Point Main_findings the Essentials
14/18
Ch a l l en g e o f Sust a in a b il it yCh a l l en g e o f Sust a in a b il it y
Realistic timeframes (e-readiness)
Training success should be linked to appropriation, not useTraining success should be linked to appropriation, not use
Dont insist on a Ferrari when a bicycle will doDont insist on a Ferrari when a bicycle will do
Upstream policyUpstream policy
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
W h at t o Do ?W h a t t o Do ?
What do we mean by sustainability? Should it alwaysWhat do we mean by sustainability? Should it alwaysbe a primary success criteria? How do we assess it?be a primary success criteria? How do we assess it?
What timeframes? What are the incentives?What timeframes? What are the incentives?
8/2/2019 Power Point Main_findings the Essentials
15/18
Ch a l l en g e o f CoCh a l l en g e o f Co --o r d in a t io no r d in a t io n
Large and growing pool of actorsLarge and growing pool of actors $$$; therefore, multi$$$; therefore, multi-- partner assistance criticalpartner assistance critical
PublicPublic-- private partnerships critical, but trickyprivate partnerships critical, but tricky
Too many cooks: interToo many cooks: inter-- operability of systemsoperability of systems
CoCo-- ordination takes effortordination takes effort- -- - what are incentives?what are incentives?
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
8/2/2019 Power Point Main_findings the Essentials
16/18
Ch a l l en g e o f CoCh a l l en g e o f Co --o r d in a t io no r d in a t io n
Build partnerships in key areas; competency &partnerships in key areas; competency &complimentaritycomplimentarity
MOUsMOUs
----
clarifying the relationshipclarifying the relationship
Work within national frameworks & strategiesWork within national frameworks & strategies
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
W h at t o Do ?W h a t t o Do ?
Can M & E encourage & facilitateco-ordination & partnerships ?
8/2/2019 Power Point Main_findings the Essentials
17/18
+ : L ead in g by Exa mpl e+ : L ead in g by Exa mpl e
Become an eBecome an e--expert in your programming areaexpert in your programming area
Leverage ICTs in your workLeverage ICTs in your work
Monitor, evaluate and disseminateMonitor, evaluate and disseminate
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
Challenge of indicators: outcomes/policyChallenge of indicators: outcomes/policy
Incentives to document failuresIncentives to document failures
Incentives to disseminate failuresIncentives to disseminate failures
8/2/2019 Power Point Main_findings the Essentials
18/18
M & E: Issues a r is in gM & E: Issues ar is in g Importance/cost/utility of baseImportance/cost/utility of base--line studiesline studies
ESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALSESSENTIALS
ICTDICTDICTDICTDICTDICTDICTDICTD
Challenge of politics (political analysis and engagement, uniChallenge of politics (political analysis and engagement, unintendedntendedconsequences)consequences)
What is meant by sustainability? How do we assess it? ShoulWhat is meant by sustainability? How do we assess it? Should itd italways be a primary success criteria? By what timealways be a primary success criteria? By what time--frames? Whatframes? Whatare the incentives?are the incentives?
Can M & E encourage / facilitate coCan M & E encourage / facilitate co--ordination & partnerships?ordination & partnerships?
What are incentives for documenting/disseminating failures &What are incentives for documenting/disseminating failures &unintended consequences?unintended consequences?
Appropriate indicatorsAppropriate indicators
Holistic approachHolistic approach ---- access, use, appropriation and capacity to actaccess, use, appropriation and capacity to act(complexity, also for monitoring and assessing(complexity, also for monitoring and assessing ---- outcomes, learning).outcomes, learning).