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Philippe MHUN – Head Of Customer Services Laurent MARTINEZ – Head Of Services By Airbus 21 st June 2017 Press Conference Paris Air Show Powered by
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Page 1: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Philippe MHUN – Head Of Customer Services Laurent MARTINEZ – Head Of Services By Airbus 21st June 2017

Press Conference Paris Air Show

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Page 2: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Supporting more & more aircraft safely

With increased maintenance outsourcing and product sophistication

9,500 12,000

mid 2017 2020

Airbus aircraft in service

Page 3: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Introducing the connected aircraft with FOMAX

An aircraft improvement to unlock data and connectivity access

Currently 400 parameters: <2% available

data

Page 4: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Introducing the connected aircraft with FOMAX

An aircraft improvement to unlock data and connectivity access

partnership

Enabled by

Connected Aircraft Enables capture of

24000 + parameters: 100% of data

Page 5: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Opening the door to unique differentiating opportunities

Skywise

Page 6: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Flight Ops

User centric services

Airlines | OEMs | Suppliers | MROs | Passengers

Lessors & Operators Passengers & Cabin Eng. &

Maintenance

Digitalised CAMO* Cabin apps*

Predictive Maintenance

Maintenance mobility

Scheduled Maintenance Optimisation

Analyticsby NAVBLUE

Airport+ MApp

Powered by

* Subject to launch

Page 7: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Use aircraft data to anticipate maintenance actions

Up to 30% reduction in operational interruptions

Predictive Maintenance

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Page 8: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

2017 > 2036 From more than 110bn$ to more than 220bn$ per year

Global Services Forecast over 20 years MRO

Activities

Upgrades

Training

Flight Services

Information Services

$ 3.2T

Source: Airbus Global Service Forecast 2017

Page 9: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

MRO yearly demand*

Services market drivers

x 2 over the next 20 years

* Passenger aircraft ≥ 100 seats

Source: Airbus Global Service Forecast 2017 Passenger aircraft above 100 seats

0

20

40

60

80

100

120

140

2016 2036

US$ Bn

More than x2

Page 10: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Introducing Airbus MRO Alliance (AMA)

Combining Airbus expertise and digital capabilities with MRO industrial experience

FHS Upgrades

Satair parts

Leveraging Airbus services

Bringing optimised

maintenance turnaround

time

Maximising added-value for

airlines and lessors during grounding time

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Page 11: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Gathering members from all continents Covering capabilities on the full range of Airbus aircraft

Creating a global community Airbus MRO Alliance (AMA)

Agreements already signed with leading MROs

Page 12: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Improve aircraft operational reliability Reduce direct maintenance cost Guaranteed unmatched On Time Performance

Introducing FHS powered by Skywise

Tailored Support Package (TSP)

Line & Base Maintenance

Fleet Engineering

FHS* Components

World-class supply chain solutions

*FHS: Flight Hour Services

Predictive Maintenance Connected, real time analytics

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Page 13: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

#ExcellenceConnected Innovative Material Services

Broaden our product and service offering Enhance and digitalise our operations Act as integrator to serve market needs

Integration

One easy interface for multiple channels

Differentiation

Broad used parts services with VAS Aero cooperation

Digitalisation

Improved demand forecasting analytics with digital factory &

customer co-creation

Transformation

Same day delivery & capacity extension

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Page 14: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Cabin & Systems Upgrade market

Source: Airbus Global Service Forecast 2017 Passenger aircraft above 100 seats

From more than

6bn$ in 2017

to more than

11bn$ in 2036

38%

22%

15% 14%

5% 3% 3%

0%

10%

20%

30%

40%

50%

AsiaPacific

Europe MiddleEast

NorthAmerica

LatinAmerica

Africa CIS

2017-2036 % by region

Page 15: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Cabin & Systems upgrades market trends

Driven by

Fleet Growth and

Innovation

Cabin Segmentation & Optimisation

Increasing number of class layout (3-class and +)

Connectivity

Answering passenger expectations

Premium Products

Systems Upgrades

Page 16: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Introducing Airbus Interiors Services

Partnership with Inmarsat on direct air to ground communication

Upgrade Solutions

Innovative Product

Tailored Equipment

Page 17: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Flight Operations World annual traffic (trillion RPK)

World Air traffic will double in the next 15 years

0

2

4

6

8

10

12

14

16

18

1976 1981 1986 1991 1996 2001 2006 2011 2016 2021 2026 2031 2036

x2

x2

x2

Airbus GMF 2017: 4.4% growth p.a. ICAO total traffic

Source: ICAO Airbus Global Service Forecast 2017

Page 18: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Introducing N-Tracking with Flightradar24 and Spire Global

N-Tracking

Airbus Defence and Space surveillance digital eco-system providing global data to track every aircraft, anywhere

Flight Operations by NAVBLUE

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Page 19: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

New pilots & technicians demand forecast

More than

1,000,000 Pilots & Technicians required in next 20 years*

Source: Airbus Global Service Forecast 2017 Passenger aircraft above 100 seats

World 548,000 534,000

North America Europe CIS

Middle East

Asia Pacific

Africa

Latin America & Caribbean

53,800 49,130

77,900 72,860 96,600

96,970 23,200 20,270

208,200 219,890

29,900 21,580

58,200 52,890

Page 20: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Miami

Mexico City

Buenos Aires

Bangalore

Campinas

Addressing demand for more pilots & technicians

Global footprint

Extended offering: Ab Initio

Innovation & Airbus standard

Toulouse

Tunis

Hamburg

Dubaï New Delhi

Jakarta

Singapore

Ho Chi Minh

Hong Kong

Beijing

Bangkok

Today

16 Airbus Training

Network

3 years ago

5 Airbus Training

Network

Page 21: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

+18% revenues in 2016

Jetsmart FHS - A320

UPS Cockpit Mod. A300

TAP A330 Family

Delta A350 Family

Finnair A320 Family

Virgin Atlantic A330 Family

Iberia A330 Family

Malaysia airlines FHS A350/A330

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Mesa airlines N-Flight planning.

Page 22: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

Download our app Services by Airbus Portfolio

services.airbus.com

MAINTENANCE

FLIGHT OPERATIONS

Powered by Skywise

Leveraging OEM added value

Building long term partnerships

Services by Airbus

TRAINING

UPGRADES

INTERIORS SERVICES

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Page 24: Powered by - Airbus · 2017-06-22 · MRO yearly demand* Services market drivers . x 2 . over the next 20 years * Passenger aircraft ≥ 100 seats . Source: Airbus Global Service

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