Copyright 2008 © Insider Technologies Limited
Insider Technologies LtdInsider Technologies Ltd
Copyright 2008 © Insider Technologies Limited
Insider Technologies LtdInsider Technologies Ltd
Gerry Murphy – Operations Director
Paul Cashmore – Technical Director
Tony Mowatt – Manager Technical Services
Copyright 2008 © Insider Technologies Limited
Insider Technologies Ltd (ITL) was founded in 1989.
During our formative years we specialised in Tandem (HP Non-Stop)
operations and messaging application development.
Reflex 80:20 – Operations and Service Management Facility
MultiBatch – Mainframe Class Batch Scheduler
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Copyright 2008 © Insider Technologies Limited
Extensive experience in the fields of:
Open Messaging.
Systems and Applications Management and Operations.
Our principal area of business was the Banking and Secure Messaging
arenas.
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Copyright 2008 © Insider Technologies Limited
We later expanded into cross platform application development,
encompassing:
Win32 and WEB.
Solaris / Unix / OSS.
Linux.
Sentra
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Copyright 2008 © Insider Technologies Limited
Expanded our product portfolio to include new areas such as:
Service and Application management.
Enterprise messaging management and tracking.
Bespoke Application development.
The provision of Managed Services.
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Copyright 2008 © Insider Technologies Limited
ITL gained ISO 9000 quality certification in 1994, and was one of the first companies in the UK to be certified to ISO 9001:2000 (now ISO9001:2008 certified) + TickIT.
All operations, including software development and i:Sys, are certified.
We undergo a regime of regular check and re-certification audits, carried out by the independent auditors Det Norske Veritas.
We employ a dedicated Quality Manager to ensure standards are maintained and constantly improved.
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Copyright 2008 © Insider Technologies Limited
SentraSentra
Copyright 2008 © Insider Technologies Limited
Application and Service Management Tool Cross Platform, agent-based data capture Highly scalable Handles high data volumes Easily extensible Provides alert notification Simple integration with 3rd party helpdesk systems Features built-in library of rules, real-time dashboards and service
management views.
Sentra – OverviewSentra – Overview
Copyright 2008 © Insider Technologies Limited
Sentra – Simplified Sentra – Simplified ArchitectureArchitecture
Windows
Sentra Database
Unix/Linux HP-NSK
Agents Capture Information from Multiple Data Sources
Data Writer TCP/IP
ODBC
TCP/IP
Rules NotifierWeb
ConsoleWindows Console
TCP/IP
ODBC
ODBC
E-mail Alerts
SMS Alerts
Visual Alerts
Visual Alerts
Database Clean
Process Manager
Agent Deployment
and Monitoring Sentra Server
Monitored Computers
Copyright 2008 © Insider Technologies Limited
Structured system log files Structured application log files Performance Counters ODBC-compliant databases (DB2, Oracle, SQL Server) SNMP devices – SNMP V1-V3 Messaging Log Files Message Queues – mail, JMS and WebSphere MQ queues JMX Counters Other bespoke sources can easily be integrated, e.g. using application-
specific API’s
Sentra – Sources of DataSentra – Sources of Data
Copyright 2008 © Insider Technologies Limited
Sentra – Web Based Sentra – Web Based StatusStatus
Copyright 2008 © Insider Technologies Limited
Sentra – Reports and Sentra – Reports and QueriesQueries
Copyright 2008 © Insider Technologies Limited
Messaging Financial System Monitoring BAM – Business Activity Monitoring Enterprise Security Monitoring Digital Evidence File, Directory and Enterprise Directory Monitoring Application Monitoring Billing Business Reporting
Sentra – Areas of Sentra – Areas of DeploymentDeployment
Copyright 2008 © Insider Technologies Limited
Star Product Development Plans
Web front end Improved Management Information reporting
Shared Customer Base
- Bank of England - Barclays - Deutsche Bank - Royal Bank of Scotland - Standard Chartered
Insider and Software Insider and Software IntegratorsIntegrators
Copyright 2008 © Insider Technologies Limited
Sentra Extraction Layers
Text Checker Statistics Collector (Sanctions Filter) XML format payment feed EMS event stream. (Standard module to be extended to include the SI
tokens)
Insider and Software Insider and Software IntegratorsIntegrators
Copyright 2008 © Insider Technologies Limited
Insider Technologies LtdInsider Technologies Ltd
Sentra Demonstration
Paul Cashmore
Technical Director