Planning for UsabilityPaul V. Andersons Technical Communication, 7th ed. & 8th ed. Modified presentation. Adapted from coursemate.cengage.com

Plan for Usability . . . . Identify the information your readers need.Organize around your readers tasks.Identify ways to help readers quickly find what they want.For a complex audience, plan a modular communication.Look for a technical writing superstructure you can adapt.Plan your graphics.Global Guideline: Determine your readers cultural expectations about what makes a communication usable.Outline, if this would be helpful.Check your plans with your readers.Ethics Guideline: Investigate stakeholder impacts.

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