Confidential and Proprietary

LEADERSHIP COACHING:Are You Maximizing Potential?

December 2007

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•Employee Engagement & Retention

•Employment Branding

•Career Management

•Strategy Implementation

•Change Management

•Performance Management

Human Capital Lifecycle

• Talent Attraction Planning

• Competency Modeling

• Individual Assessment

• Team Assessment

• Organizational Assessment

•Coaching•Leadership

Development •Team

Development•Professional

Skill Development

•Succession Management

•Outplacement•Career Decision•Organizational

Transition Planning

•Organizational Transition Implementation

•Redeployment

Scope of Services

Attract & Assess Develop Engage &

Align Transition

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Today’s Outline

Why Leadership matters Coaching defined The Benefits of Leadership Coaching Getting a ROI What’s your batting average and how to

improve it! Next Generation Coaching Comments / Questions

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Organizations with top-tier leadership have: a 9.6% higher total

shareholder return over 3 years than the average organization

significantly higher financial value relative to peers (market capitalization)

Ref: Corporate Leadership CouncilSuccession Management Survey

Leadership Matters!

Today’s realities demand:

– Larger and more global organizations– Changing global economy– Leaner organizational structures– More dynamic labor markets– Increased importance of human capital– Enhanced leader pipeline to offset

demographic trends– Growing leadership capacity– Strong leaders

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Coaching Definition

Coach: From the middle english expression “coche”: A secure means of conveyance from one location to another

Products of Coaching: Self generating, self correcting, long term excellent performance. (Flaherty: Evoking Excellence in Others 1999)

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What distinguishes coaching…

From:

– Mentoring– Teaching or Consulting – Counseling or Therapy

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Why a Strategic OD Investment ?

Connected to your business strategy Addresses retention Learning insurance for Skill development Increasing your organization’s existing leadership

capacity.

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Leadership Coaching

Benefits to your Organization: Improved bottom-line results Effective successions Valued leaders retained Improved morale Increased productivity Enhanced leadership accountability at all levelsIncreasing overall leadership capacity

Leaders benefit at every level: Emerging Leaders or High Value

Talent – helping them prepare for the leadership role.

Developing or Mid-Level Leaders – helping them meet challenges in their current leadership positions.

Strategic or Executive Leaders – helping them successfully deal with significant organizational challenges.

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The ROI of Coaching

Tangible Benefits…

The Manchester (now Right) study attempted to quantify the benefits received by a sample of 100 senior business executives.– Leadership Coaching delivers a ROI of 5.7 times the cost.– 70% estimated the value at $100,000 or more.

The effectiveness of training programs is also greatly augmented by adding a coaching component to them.

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Tangible Benefits

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Coaching Coaching delivers delivers increasingincreasing, , sustainable resultssustainable resultsCrane, Kavanagh, RackhamCrane, Kavanagh, Rackham

Limited resultsLimited results

Coaching Augments Training

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Why 40% of Newly Promoted Leaders Fail Within 18 Months

82% Fail to build partnerships and teamwork with subordinates and peers

58% Confused or unclear about what is expected of them

50% Lack of required internal political savvy

47% Unable to achieve their two or three most important objectives

28% Take too long to learn their jobs

25% Lack of balance between work and personal lives

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Coaching’s Levels of Learning…

Incremental Improvement - new skills, practices, doing things better

Re-shaping Patterns of Thinking - revising frames of reference, how one

sees the world, and assumptions about the way things work

Transformation – a fundamental shift in how one sees oneself

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New Year’s Resolutions

What’s your batting average…?

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New Year’s Resolutions Increasing the Odds

Clearly identify what success looks like. Define some ways to measure progress and ultimate

success. Publicly declare and invite others to persistently keep

you accountable Enlist supporters in areas of life where it shows up. Define and then seek winning conditions Identify potential barriers and develop strategies to

overcome. Learn from success and set backs equally. If all else fails…

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Next Generation Coaching

Coaching that:– supports the achievement of business outcomes– augments the leadership capacity required to drive business

results– enables systemic change– is sufficiently process driven to be repeatable– is measurable– is accountable for a positive ROI

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Other Questions or Thoughts?