4/23/2019
1
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Texas Division of Emergency Management
Technology Operations in 2019
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Agenda
• Operations Technology in 2019
• AV, GIS, and Admin: Michael Ouimet, HQ Manager
• Technology in the Field: Sam Miller, FieldOps Manager
• What’s coming: Peter Ottenbacher, DevOps Acting Lead
• Cybersecurity: Aaron Blackstone, DPS CISO
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
The 3 M’s1. Mobile will become the standard for locals and those
doing tactical and operational input to work within the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs.
2. Maps need all layers shared between allproducts so that all involved can look at any mapping product and have the fullpicture of the incident.
3. Money will be tracked more closely withinall CIS solutions such as the daily burn rates(STAR), thresholds met for counties (DSO), whatthe match is for RRFs (STAR), and Volunteer HourTracking (Website).
4/23/2019
2
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
What Happened in 2018?
• Mobile Communications
• COP buildout / sharing
• PODs / RSAs via Survey123
• DRONES – Connection to DroneSense for geospatial, flying
missions for special events situational awareness, fires, and
floods
• ETN tracking devices used in fires and medical deployments
• Definite need for a portal for jurisdictions
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Mobile Integrations
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Texas Emergency Management GIS
TDEM
Response
Division (State Operations
Center and Field
Response)
Local
Jurisdictional
Emergency Operations
Centers
EM Field
Staff
•
••
•
Enterprise Technology
• ArcPro
• APIs
• ArcServer
• ArcPortal
• GeoEvent
Server
• Geo Services
• SQL Server
• WebEOC
Citizens
EM Partners
TDEM Recovery,
Mitigation &
Standards and Preparedness
Division(s)
4/23/2019
3
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Common Operating Picture
Screenshot of COP
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
FEMA PDA App - Survey123
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
FEMA Lifelines Concept – GIS
• Combine real-time web data feeds from various agencies into Lifeline oriented tabs within the COP
• Incorporate FEMA ArcGIS Online dashboards
FEMA Hurricane Journal Dashboard Lifelines Status
2/28/2018Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
4/23/2019
4
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
LoneStar WebEOC ProgramThe mission of LoneStar is to ensure all jurisdictions in Texas can
communicate and exchange information with the state (and other jurisdictions) via a basic instance of WebEOC.
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
•Username•Position/Incident•Logout•Notifications/System-wide Message•Control Panel
• WebEOC boards are used to display, transmit and share crisis information in real time.
• WebEOC Boards vary by position
4/23/2019
5
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Critical Data
• Dashboard/Mapping
• 3rd Party Data
• Analytics
Dynamic Communication
• Directory
• Private Groups
• Messaging
Coming in 2019 to iOS and Android
Juvare WebEOC Mobile App
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
What is CIS FieldOps?
• Deployable Staff, dedicated to supporting tech for DDCs and locals before, during and after a disaster
• Currently CIS FieldOps has staff in San Antonio, Houston, and soon Garland. Our Response area is Statewide
• We provide training for the various technical and tactical platforms CIS provides
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
DDC in a Box vs DDC in a Cart
4/23/2019
6
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
sUAS
• Qualified 107 pilots
• Software for creating maps for ESRI
• Real-time video streaming
• Upcoming FLIR and payload flight
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Drone Capabilities
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
• Deployed fast, faster than helicopters
• Low cost, portable solution, less liability, operator
can observe in a more diverse and obscure areas
• Live feeds available through DroneSense
• Stages of disaster process: Plans, Response and
Recovery
Drone Capabilities
4/23/2019
7
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Mobile Devices (ETN)
• ~7k Mobile devices cached statewide for incident and disaster use
• Used for ETN, damage assessments, GPS Tracking and more
• Quick activation and deployment
• Updates and charges every 3 months
• Dedicated devices for medical, TPWD, TxTF
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
On-Site Training
• State Boards, Like STAR and ETN (WebEOC)
• WebEOC DDC Operations
• Deployable Apps– Survey 123
– ETN
– GPS Tracking
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
How To Request CIS FieldOps
• Training– Talk to your District Coordinator
• Incident– Put in a STAR for Incident Response
• Support– [email protected]
– 512-424-5333
4/23/2019
8
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Upcoming Operations Technology
• More web forms – Similar format to DSO, STEAR, Volunteer Hour Tracking sites.
• More QRCodes – Applets for many functions and needs.• Juvare Exchange – Ties many products
together with WebEOC, with Chat• WebEOC Mobile – Brand new app that will
allow more mobile use of WebEOC boards
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
• Newly revised documentation on how to complete a STAR request. Please contact [email protected] for link to documentation. This document covers the must-haves of submitting STAR properly.
• Additional labeling in WebEOC Displays Live/Training.
• LIVE
• Training
• Please work with your local WebEOC admin to ensure your STAR is configured properly. Train often and make it so.
STARState of Texas Assistance Request
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
What you need to know about submitting a Training DSO:
• Communicate with your DCs• Use 000000 (six zeros) as the DSO PIN• Select a training incident (T-00##)• DC/Submitter must email SOC ([email protected]) to
inform them of the Training DSO
DSO – Local / DDCDisaster Summary Outline
Live DSO submissions:• If there is no incident users should submit to
2019 Daily Ops Log (use PIN 2019)• The DSO can be added to incidents as needed • Have your DC email [email protected]
4/23/2019
9
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Portal Development
• (https://portal-URL.website.gov)
•Users will be given access as needed from jurisdiction
•Forms like STAR, DSO, 147, STEAR and more
•Displays with links to Preparing Texas, COP, shelter maps, etc
• Link to chats
Portal
Portal
4/23/2019
10
Texas Department of Public Safety
DIVISION OF EMERGENCY MANAGEMENT
Questions?