PowerPoint Presentation · • VNPT Epay (Vietnam) - VNPT. 6 © 2015 PYMNTS.COM | ALL RIGHTS...

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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED

J U LY 2 0 1 5


POWERED BY

Brings money, often cash, into the financial inclusion

system.

Means to send

money domestically

and internationally

as well as to obtain

cash.

Gives confidence in the system

through account management.

Engages users and incentivizes

behavior.Simplifies bill paying

and conducting

online and point-of-

sale purchases.

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No one needs to be convinced that financial inclusion is an issue of global importance. The sheer fact

that we have profiled 70 of the leading players from all over the world in our Tracker this month is

evidence of the size and scale of the problem and the desire on the part of those companies to make a

difference.

A new report from Pew on the state of the middle class globally only underscores the need – but perhaps

not for the reasons you might think. Their report, released on July 8, 2015, documents the changes in

income levels in major regions of the world over the 10-year period, 2001-2011. It’s an exhaustive

analysis of living standards in 111 countries representing most every region of the world. Most of the

media that’s reported on this study has focused on one thing: that far too many people, worldwide, still

live in poverty and the rise of prosperity has excluded great swaths of the world. And, of course, they’re

right. Poverty, as defined by Pew, is living on an income that is below $2 a day, an unimaginable

existence for anyone reading this report, who likely spends twice that buying their morning latte. But

poverty is something that is defined for each country in terms of the “buying power” of that amount of

money. In countries like India, where the vast majority of people still live in rural villages in rent-free

ancestral homes, they can manage their lives on that, and even less. In fact, in India, living on $2 a day is

not considered living “in poverty.” Regardless of how individual countries

define poverty, according to Pew, 15

percent of the world’s population live at or

below that level - $2 a day. But, in 2001,

that number was even higher – in fact,

nearly twice as high. Then, 29 percent of

the world’s population lived in poverty.

Despite what many would still find a

shocking and unacceptable statistic, there

is a glimmer of hope - the trend lines are

moving in the right direction.

Economic reforms fueled by advances in

technology that make it easier for money

to move in and out of the country and

between people digitally are fueling those

trend lines. Even in 2011, the last year that

data was reported for this study when

global smartphone penetration was 9.6

percent and mobile phone penetration was

87 percent, mobile and digital channels

removed the friction from moving money

between people - cross-border and within

the country itself - and for economic

prosperity to be realized. Phones didn’t

have to be “smart” to make a difference.

But what most of the media have missed is

the impressive reduction in the number of

people who have moved into the middle

class. That number has doubled. Middle

class, as defined by Pew, are those living

on $10 to $20 a day (roughly $14,600 to

$29,200 in USD if annualized).

PYMNTS VIEWPOINT

http://www.statista.com/statistics/203734/global-smartphone-penetration-per-capita-since-2005/

https://www.itu.int/ITU-D/ict/facts/2011/material/ICTFactsFigures2011.pdf

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In 2001, 399 million people fit that profile; in 2011, nearly 800 million did (784 million). Some countries, not

surprisingly, did better than others. China drove more than half the increase. South America and Europe

added 50 million and 35 million to the ranks, respectively. Countries in the South Pacific, Turkey, and some

countries in the Middle East not only saw the ranks of the middle class increase but also the upper middle

income class increase as well.

So what, you say, does this have to do with financial inclusion?

Plenty. More people with more money means more opportunities for those people to join the financial

mainstream and create the demand for an easier way to shop, pay bills and save. And for that they need

tools and easy access to them.

Still, there is more work to do. As the Pew Report underscores, there

are many countries where economic

reform efforts need to be improved in

order to lift more people out of poverty.

India, which has one of the most

restrictive markets for mobile money, only

saw a modest increase in the ranks of the

middle class – 17 million people out of

total population 1.28 billion.

And those who are enjoying the freedom

of that economic prosperity need access

to more and better tools to help manage

their money and be welcomed into the

financial mainstream. This needs to

include (perhaps ironically in a world that

is obsessed with digital), easy access to

cash in and cash out networks given the

need to transact in cash in their countries.

The business models that underpin these

tools and services also need to reflect

their economic reality, which often makes

the balancing act of what’s affordable to

the consumer yet also profit making to

the company a challenge. The good news coming out of this report is that as positive as this report seems, as I noted earlier, the

data is five years old. Since that time, we’ve watched the emerging middle class worldwide gain

strength in both numbers and buying power. We’ve seen technology evolve and the cost of delivery of

solutions to bring more people into the financial mainstream decline. Mobile devices have gotten

cheaper and investments in making access to the Internet via those devices have exploded, too.

Microlending platforms have emerged to give entrepreneurs and small businesses access to capital to

grow.

More people with more money who have more access to tools have begun to taste the benefits of

being given the opportunities that financial inclusion delivers. Their countries have enjoyed the benefits

of newfound economic prosperity. And, the world has gained as a result.

Happy Reading,

Karen Webster

CEO, Market Platform Dynamics

CEO, PYMNTS.COM

PYMNTS VIEWPOINT

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EXECUTIVE SUMMARY

An attempt to gallop in an unchartered territory will only result in a trudge. So, what’s the first

step to understanding how financial inclusion works? It’s to know that the “unbanked”

population has an active financial life where their wealth not only grows, but also moves.

MasterCard research further attests this fact — the bottom 40 percent of the population

(according to income) in low and middle income economies will earn $5.8 trillion by 2020. A

study conducted last year in Kenya showed that a median household had 129 percent of the

monthly income equivalent in financial assets and 53 percent in liabilities. And only an

average of 9 percent of household savings are held in formal financial institutions.

This trend is reflected in PYMNTS.com’s third edition of the Financial Inclusion Tracker,

powered by Mozido. Functionalities like “P2P payments” and “bill payments” score far higher

in terms of services provided than “savings” and “rewards and coupons.” This reflects, of

course, a focus on delivering the basics of financial services to those with nothing, before the

“nice-to-haves” that add value, but don’t address the essentials of enabling financial well-

being.

As widespread as the need for financial services is in developing markets, most of the

activity is happening in Africa and Asia. Fiji conducted a survey to map its position in terms of

financial inclusion and found that 60 percent of its adult population has a formal bank

account and 27 percent of those surveyed in the urban areas also had retirement savings.

Shocker? Shouldn’t be when you consider that in Kenya, even low-income households are

found to have as many as 17 informal financial devices on average.

Last month also saw some big moves in the telco sector – good and bad - which is vitally

important in powering financial inclusion initiatives in the developing world. Konga, a Nigerian

provider of trade platforms for SMEs, acquired Zinternet, a mobile payments company.

MTN’s Mobile Money was discontinued in Uganda, one of its more popular markets, as it did

not have a license to operate as a financial institution. Regulation rears its ugly head. And,

Safaricom cracked a whip on the illegal MPesa agencies in Uganda, blocking all

transactions. The company does not operate in Uganda officially and was investigating the

scam.

There was also a much-needed focus on Eastern Europe, where Western Union and

MasterCard teamed up to bring remittances to Romania, one of the largest remittance

receivers in the Eastern Europe with 16.5 percent of its population living abroad.

Updates to the July tracker:

The Financial Inclusion Tracker for July features 69 companies in total, with eight new

additions and updates to three profiles. The new players added were: Reload, myKyat,

MobiXpress, MobiCash, Oi Carteira, Omni, M-Sente and VNPT EPay. Profiles for NettCash,

MTN Mobile Money and MCash were updated.

http://www.pymnts.com/news/2015/breaking-down-the-myths-of-the-unbanked/#.VZ05FBNVikp

http://cfi-blog.org/2014/08/15/300-households-for-one-year-results-of-the-kenya-financial-diaries/

http://www.pfip.org/media-centre/in-news/2015/takeaways-from-fijis-demand-side-survey-report-on-financial-inclusion.html

http://www.pymnts.com/news/2015/breaking-down-the-myths-of-the-unbanked/#.VZ05FBNVikp

http://www.paymentscardsandmobile.com/western-union-remittance-deal-with-mastercard-in-romania/

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KEY TAKEAWAYS

For this edition, we added 8 new companies and updated an additional 3 making the total number of

providers covered 69. The newly covered and updated products and companies are:

Company GeographiesMoney

InMoney

OutMoney

Mgt Payments Engagement

Airtel Money 18 countries

DBBL Mobile Banking Bangladesh

EcoCash Zimbabwe

Gcash Philippines

MobiCash Over 35 countries

Mobiquity Money 40 countries

MoneyGram 200 countries

Mozido US, Mexico, Central America, the Caribbean, the Middle East, and

Southeast Asia, Indonesia, Singapore, Taiwan, India, Korea,

Germany, UK, Spain, The Netherlands, Canada, China

MTN Ghana*

Western Union 200 countries

TOP SCORERS

MTN joins the Top 10 for the first time, bumping out BK mVisa and Emaal. The differentiating

characteristics continue to be geographic coverage and engagement as only half of these providers

deploy engagement services, such as delivering mobile coupons or offering rewards programs.

Top 10 Scoring Companies

UPDATED

• Nettcash - Nettcash

• mCash - MobiCash

• MTN Mobile Money (Uganda) - MTN

NEW

• MobiCash (Pakistan) - Mobilink

• MobiXpress (Mongolia) – MobiCom Corporation

• M-sente (Uganda) – Uganda Telecom Limited

• myKyat (Myanmar) – Frontier Technology Partners

• Oi Carteira (Brazil) - Oi

• Reload (South Africa) - Drawcard

• OMNI (Pakistan) - United Bank Limited

• VNPT Epay (Vietnam) - VNPT

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KEY TAKEAWAYS CONTINUED

FUNCTIONALITY

Showing signs of a maturing market, advanced services like Money Out and Bill Pay remain atop

the list of services provided by the most number of companies – specifically P2P and “cash out”

agents. However, multiple forms of payment and “cash in” agents are not far behind continuing to

demonstrate the need for multiple pieces of functionality to get financial inclusion off the ground.

Other categories like Store Value and Mobile Banking also gathered some steam.

FunctionalityNumber of Companies Providing

Service to Any RegionFinancial Inclusion Service Category

P2P 65 Money Out

Cash Out Agents 59 Money Out

Bill Pay 57 Payments

Cash In Agents 56 Money In

Airtime Top-up 55 Money In

Store Value 54 Money Management

Mobile Payments 49 Payments

Mobile Banking 28 Money Management

Inbound Int’l Remittance 26 Cash In

Outbound Int’l Remittance 22 Cash Out

Rewards/Loyalty 8 Engagement

Coupons 7 Engagement

Savings 4 Money Management

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GEOGRAPHY

The focus among providers is largely Africa and Asia, with these being the biggest growth markets.

Sixty-two of the 69 companies researched provide services in these regions. There is a sharp drop

when moving to other regions, with only 10 providing services in the Central America and 9 in the

Middle East.

RegionNumber of Companies Providing at

Least One Service to the Region

Asia 32

Africa 30

Central America 10

Middle East 9

U.S./Canada 9

Western Europe 8

South America 8

ANZ 6

Eastern Union 5

KEY TAKEAWAYS CONTINUED

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NEWS & TRENDS

GEOGRAPHIES

FIJI´S DEMAND-SIDE SURVEY ON FINANCIAL INCLUSIONFiji conducted a demand-side financial inclusion survey. It found that 60 percent of adults have an

account with a formal financial institution, while 27 percent don´t have any type of financial service.

Adults save more, but have less access to credit compared to other middle income countries. The

survey also tracked low mobile money usage, with only 6.5 percent of adults having a mobile money

account. Additionally, one-fourth of adults receive remittances, with 59 percent of them coming from

abroad.

ESERVGLOBAL´S MONEY APP LAUNCHES IN EMERGING MARKETSEServGlobal launched an app for mobile payment services in developing countries. The app has

already been sold in five countries including Cabo Verde, Armenia and Somalia.

LOW MOBILE PAYMENT ADOPTION IN NIGERIAElectronic Payment Providers Association of Nigeria (E-PPAN), expressed concerns about low

national implementation of mobile payments, despite the 140 million active mobile subscriptions. It

urged telecom operators and the government to increase awareness of mobile payments.

FINANCIAL INCLUSION THROUGH ISLAMIC FINANCIALAn IMF report marks Islamic financial sector growth potentialities to increase financial inclusion to

unbanked Muslims and provide finance to SMEs although it implies countries’ compliance with

Shari’ah Islamic financial laws.

MONEY MANAGEMENT

BANGLADESH JOINS BETTER THAN CASH ALLIANCEBangladesh will join the Better Than Cash Alliance along with countries including Kenya, Ghana and

Nepal to move from cash to digital payments. This is a part of the country’s Digital Bangladesh

vision for 2021.

KONGA´S PAYMENT SOLUTIONS FOR SMES IN NIGERIAKonga, a Nigerian company which provides commerce solutions, acquired Zinternet, a mobile

banking and payment solution company. Through this acquisition, Konga will offer payment

solutions to merchants on and off the platform.

EASYSAVERS, NEW MOBILE BANKING SERVICE IN NIGERIAAfrica’s GTBank and Nigerian telco major Etisalat together launched GTEasySavers, which allows

people to open up a bank account with their mobile phone, enabling the service for unbanked

Nigerians. The account has Tier 1 status and enables users to have all banking services permitted

to those kinds of accounts. Customers can go to GTBank with certain documentations to upgrade

their account level.

http://www.pfip.org/media-centre/in-news/2015/takeaways-from-fijis-demand-side-survey-report-on-financial-inclusion.html

http://mobilemoneyafrica.com/content.php?id=2241


http://www.islamicfinance.com/2015/06/growth-facilitate-financial-inclusion-sme-sukuk-imf/

http://www.prnewswire.co.in/news-releases/making-digital-bangladesh-vision-2021-a-reality-government-joins-the-better-than-cash-alliance-505936491.html


http://www.itnewsafrica.com/2015/05/gtbank-etisalat-offer-new-retail-banking-service/

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MONEY IN/OUT

ECOCASH ALLOWS REMITTANCES FROM SOUTH AFRICA TO ZIMBAWEEconet, Zimbabwe´s biggest mobile network operator, partnered with Flash Mobile Vending to

launch EcoCash. This new service allows remittance from South Africa to Zimbabwe with 4.2 million

registered users.

NEW MOBILE REMITTANCE SERVICE THROUGH mHITs AUSTRALIA AND

INDOSAT DOMPETKU INDONESIAmHITs payment service provider partnered with Dompetku will allow remittance from Australia to

Indonesia. Its Australian mobile wallet service already provides mobile-to-mobile micro-remittance

services in the Philippines, Ghana and Kenya.

WESTERN UNION AND MASTERCARD BRING NEW REMITANCE SERVICE TO

ROMANIAWestern Union, MasterCard and Banca Transilvania (BT) partnered to offer the service of receiving

remittance from almost any country to Romanians at BT ATMs. Romania is one of the largest

remittance receivers in Eastern Europe, with 16.5 percent of its population living abroad.

SMALL WORLD FS PARTNERS WITH BHARTI AIRTEL FOR MOBILE

REMITTANCES IN AFRICASmall World FS, a European payment service provider, partnered with Airtel Money to enable its

customers send money to 17 African countries, including Kenya, Uganda and the Democratic

Republic of Congo using a mobile wallet.

BITRESERVE LAUNCHES FREE, INSTANT MONEY TRANSFERBitreserve announced it offers money transfers and currency exchange services for free.

SIMBAPAY RELEASED NO CHARGE REMITTANCE, BILL PAY FROM UK TO

NIGERIASimbaPay announced its new remittance service from the U.K. to Nigeria. Nigerians with a bank

account, debit card or credit card are now able to send money to a Nigerian bank or mobile wallet

account at no cost. SimbaPay also launched a bill payment product that allows people living in the

U.K. to pay for bills in Kenya.

SAFARICOM STOPS ITS OPERATIONS IN UGANDASafaricom shut down its MPesa service in Uganda, inhibiting remittance transfer between Kenyans

living in Uganda and their relatives at home. Safaricom said that it doesn’t operate officially in

Uganda.

NEWS & TRENDS CONTINUED


http://www.aimia.com.au/community-news/new-mobile-remittance-corridor-between-mhits-australia-and-indosat-dompetku-indonesia

http://www.paymentscardsandmobile.com/western-union-remittance-deal-with-mastercard-in-romania/

http://www.paymentscardsandmobile.com/small-world-fs-partners-with-bharti-airtel-in-africa/

http://www.paymentscardsandmobile.com/bitreserve-launch-free-money-transfer-and-currency-exchange/




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PAYMENTS

WATER BILL PAYMENTS THROUGH PAYPOINT TERMINAL IN GALATIThe APA Canal SA Galati agreement with PayPoint allows Romanians to pay bills at the nearest

stores. This is done by scanning the bill´s barcode on PayPoint terminals, which are available in 290

stores, and paying with cash.

CREOVA PARTNERS WITH CARREFOUR TO BOOST MOBILE PAYMENTS IN

TUNISIACreova Partners partnered with Carrefour Tunisia to boost mobile payments in the country. The

project has multiple phases and presently allows only top ups with different products to be launched

in the future.

MOBILE PAYMENTS’ 2020 FORECAST A study from Visa Europe forecast the next five years to see the highest growth in mobile

transactions replacing cash and card payments in the U.K. The study revealed that smart devices

will replace cash, as the mobile payments market in the U.K. is set to reach £1.2 billion a week by

2020.

PAYPAL ACQUIRES XOOM FOR $890 MILLION

For $890 million, PayPal rattled up the $600 billion international money transfer market with the

acquisition of Xoom. The premium on the deal was 32 percent over the company’s three-month

volume-weighted average price. Xoom is an important player in the international remittance space

with services including sending money and paying bills through mobile phones, tablets and

computers.


https://www.paypoint.com/en-gb/news/view/apa-canal-galati-romania-04-06-15/


http://www.pymnts.com/news/2015/visa-europe-projects-mobile-payments-time-has-hit/

http://www.businesswire.com/news/home/20150701006690/en/PayPal-Acquire-Xoom#.VaQWEhNVikq

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OTHER FINANCIAL INCLUSION NEWS AND TRENDS

MOBILE MONEY TRANSFER TO TOTAL $4BN BY 2018The study Mobile Money Transfer and Remittance: Domestic and International Markets 2015-2020

made by Juniper Research forecast mobile money transfers to total $2 billion for this year and $4

billion for 2018. Major growth is expected to come from Africa, and national and international

remittances.

SWAZILAND FINANCIAL INCLUSIONThokozani Dlamini, MTN Head of the Mobile Money Unit, talked in a workshop about Swaziland

financial inclusion. He mentioned that mobile money penetration was improving and marked as one

of its causes the fact that 86 percent of adult population have access to smartphones. However, it

pointed out situations which hinder its development such as: eligibility, affordability, proximity and

the fact that the high unbanked percentage generates people saving money by their own informal

ways.

SAFARICOM SUES AIRTEL FOR ILLEGAL ADVERTISEMENTSSafaricom sued rival Airtel for including M-pesa’s trademark logo as a part of its own mobile money

transfer service Airtel Money.

MOBILE MONEY DISCONTINUED IN UGANDAMobile Money has been declared illegal in Uganda. A commercial court judge said that MTN’s

Mobile Money did not have a license by Bank of Uganda or other commercial bank to operate.

DEMYSTIFYING THE UNBANKED´S FINANCIAL INCLUSION NEEDSMasterCard advisors made a report about unbanked population and how they are treated by

financial institutions. The report busted some myths that the unbanked lead a financially static life.

Gaps between income and consumption in Kenya shows the unbanked do manage their money and

use financial products. Second, it states the need to deliver specific services to unbanked and not

treat them all equally, as one size does not fit all.




http://www.paymentscardsandmobile.com/safaricom-sues-airtel-over-m-pesa/

http://www.itnewsafrica.com/2015/06/mobile-money-operations-ruled-as-illegal-in-uganda/

http://www.pymnts.com/news/2015/breaking-down-the-myths-of-the-unbanked/#.VZGm9k10zIU

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APRIL 2015

The Financial Inclusion Tracker™, powered by Mozido, is designed to provide governments,

financial institutions, telecoms, retailers, and others interested in understanding the financial

inclusion landscape, with an organizing framework for evaluating the many players that provide

digital financial inclusion services to underbanked and unbanked populations around the world.

Provider profiles include company overviews, the year the company launched, whether it is a closed

or open network, and number of customers. Profiles also include a total score derived from

quantifying the services offered in each of six areas important to financial inclusion:

PROVIDER DIRECTORY

MONEY IN MONEY OUT

MONEY

MANAGEMENT ENGAGEMENT GEOGRAPHY

Airtime top-up and

cash-in agent

services

Mobile bill pay, mobile

POS payments, person-

to-person payments,

and international

remittances

Mobile banking,

savings and

stored value

accounts

Number of

regions served

around the

world

COMPANY NAME Afrikpay

LAUNCH DATE 2012

CATEGORY Closed Platform

Afrikpay is the product of an international collaboration. Built on Tagattitude's innovative and secure transaction

technology, NSDT, this pan-African project aims to make the digital economy a reality for Africans. Afrikpay aims

to leverage existing telecom networks to offer financial services via Internet and mobile phone.

23

0

615

5

19

68

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

PAYMENTS

Mobile bill pay

and mobile

payments

Loyalty programs,

coupons, marketing

platforms and CRM

tools

PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY

M-BIRR allows financial transactions from the convenience of a mobile phone. The service is provided by the five

largest Micro Finance Institutions in Ethiopia - ACSI, DECSI, OCSSCO, OMO and ADCSI.

23

0

1215

5

19

74

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME

ACSI, DECSI,

OCSSCO, OMO

and ADCSI

LAUNCH DATE 2013


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Avea, the sole GSM 1800 mobile operator of Turkey, was founded in 2004. The company offers services to 98

percent of Turkey's population, and is growing fast both in the corporate and individual services with the brand

"Avea.”

23

1

60

1

12

43

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIESCOUNTRIES

APRIL 2015

PROVIDER DIRECTORY

COMPANY NAME Avea

LAUNCH DATE 2013



Airtel is driven by the vision of providing affordable and innovative mobile services to all. Airtel Africa is a

subsidiary of Indian telecommunications company Airtel, that operates in 17 countries across Africa.

25

0

1215

5

25

82

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Airtel

LAUNCH DATE 2012


ANZ provides a broad range of banking and financial products and services to retail, high net worth, small

business, corporate and commercial, and institutional customers. ANZ delivers MoneyMinded, MoneyBusiness

and Saver Plus programs in order to reach its financial inclusion services. It conducts its operations primarily in

Australia, New Zealand and the Asia Pacific region.

23

0

1215

1

19

70

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME ANZ

LAUNCH DATE 2013


CUSTOMERS 1,400,000

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With over 130 years of experience, Bancolombia is the largest bank in Colombia, offering a wide range of

financial products and services to a diversified individual and corporate base of more than 9 million customers.

Bancolombia delivers its products and services via its regional network comprised of Colombia´s largest non-

government owned banking network, with over 1,071 branches, 4,404 ATMs, 3,613 banking agents, as well as

electronic channels.

23

0

910

2

25

69

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

APRIL 2015

PROVIDER DIRECTORY

COMPANY NAME Bancolombia

LAUNCH DATE 2013



The Bank of Production SA (Banpro) is a private company founded on Nov. 11, 1991, for the purpose of

intermediating deposits from the public to invest in a wide variety of businesses in the productive sectors and

services, to serve as agents of development to the country.

23

0

65

2

19

55

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

Established in 1966, Bank of Kigali is the largest bank in Rwanda by total assets, with a 33 percent market share

as of Sept. 30, 2014. The bank has 70 branches in Rwanda and provides retail and commercial banking services

to over 272,000 individuals and 23,000 legal entities.

25

0

615

5

15

76

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

Nicaragua

Rwanda

COMPANY NAMEBank of

Production

LAUNCH DATE 2012


COMPANY NAME Bank of Kigali

LAUNCH DATE 2012


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COUNTRIES

Barclays is an international financial services provider engaged in personal banking, credit cards, corporate and

investment banking and wealth management, with an extensive presence in Europe, the Americas, Africa and

Asia. Barclays’ purpose is to help people achieve their ambitions – in the right way. Barclays Pingit is a mobile

service that allows people to send and receive money domestically and internationally using just a mobile

number.

25

0

614

7

6

59

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

PROVIDERS ARE LISTED IN ALPHABETICAL ORDER

APRIL 2015

PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY

COMPANY NAME Barclays (Pingit)

LAUNCH DATE 2012


CUSTOMERS3,700,000

downloads

BelCash Technology Solution PLC (BCTS) is an Ethiopian-based company owned by Belcash International.

BCTS has obtained the necessary VAS licenses from Ministry of ICT and signed an agreement with Ethio-telecom

to provide a new approach to the Ethiopian market for interaction between end users and their mobile or online

devices with a main focus on banking and payment services, as well as health and education.

23

0

615

5

19

68

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

bKash aims to widen the net of financial inclusion. bKash wants to provide a solution for Mobile Financial Services

built on a highly scalable Mobile Money platform, allowing the people of Bangladesh to safely send and receive

money via mobile devices.

23

0

95

2

25

64

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

Bangladesh

COMPANY NAME bKash

LAUNCH DATE 2011


CUSTOMERS 14,000,000

COMPANY NAMEBelcash

International

LAUNCH DATE 2015


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Boom Financial, Inc. is the first cross-border mobile banking service in the U.S. The company’s mission is to be

the most socially responsible financial services company servicing the complete needs of the underserved and

unbanked consumer. Their first product is a mobile banking service targeted at the immigrant community.

25

0

60

3

12

46

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

APRIL 2015

PROVIDER DIRECTORY

COMPANY NAME Boom Financial

LAUNCH DATE 2011



Cable & Wireless Panamá, a lead operator in the Panama market, partnered with Metrobank to provide Movil

Cash mobile wallet services.

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COMPANY NAME

Cable &

Wireless

Panamá

LAUNCH DATE 2014


Carteira Móvel SA is a financial institution in partnership with mCel to provide mKesh, the first financial service

electronic money approved in Mozambique and available on the phone 24 hours a day, in every country in the

mCel network.

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MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAMECarteira Móvel

SA

LAUNCH DATE 2011


17


CELPAID, a company with capital of 300 million CFA, is an Electronic Money Institution chartered by the Central

Bank of West African States (BCEAO). CELPAID is an integrated platform of electronic transactions that provides

money transfer, payment by mobile phone, payment via the Internet and many other benefits.

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ENGAGEMENT

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Celcom is the country’s first and foremost mobile telecommunications provider, with almost 14 million customers.

Established in 1988, it boasts the widest national 2G, 3G and 4G LTE networks, covering over 98 percent of the

population. Currently the largest mobile broadband and corporate services provider, Celcom is now moving

toward integrated multi-access and multimedia services, in line with evolving technologies and consumer behavior

in Malaysia.

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MONEY IN

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APRIL 2015

PROVIDER DIRECTORY

DaviPlata is a product that allows consumers to manage money easily from their cellphones without having a

bank account or debit card.

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MONEY

MANAGEMENT

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MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME

Central Bank of

West African

States

LAUNCH DATE 2011


COMPANY NAMEDavivienda

Bank

LAUNCH DATE 2011


CUSTOMERS 500,000

COMPANY NAME Celcom

LAUNCH DATE 2009



18


Dutch-Bangla Bank Limited (Dutch Bangla Bank), a technology-savvy commercial bank in Bangladesh, started

mobile banking in 2011. Dutch Bangla Bank has followed a unique model for deployment of mobile banking in

Bangladesh.

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

Dialog Axiata is Sri Lanka's largest mobile service provider as well as a leader in fixed line CDMA, satellite

television and broadband Internet. It serves up to 8MM Sri Lankans.

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ENGAGEMENT

MONEY IN

PAYMENTS

Sri

Lanka

Digicel Group Limited is a leading global telecommunications provider with operations in 33 markets in the

Caribbean, Central America and Asia Pacific. After 13 years of operation, total investment to date stands at over

$5 billion worldwide. The company is renowned for delivering the best value, best service and best network.

23

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APRIL 2015

PROVIDER DIRECTORY

Bangladesh

Papua New Guinea,

Samoa, Fiji, Tonga,

Vanuatu, Nauru

COMPANY NAME Digicel Group

LAUNCH DATE 2011


COMPANY NAMEDutch Bangla

Bank

LAUNCH DATE 2011


COMPANY NAMEDialog Axiata

PLC

LAUNCH DATE 2012


CUSTOMERS 13,000


19


Econet Wireless Zimbabwe is a subsidiary of the Econet Wireless Group, headquartered in South Africa. It is

Zimbabwe’s largest provider of telecommunications services, providing solutions in mobile and fixed wireless

telephony, Internet access, mobile money transfer and payment solutions. Econet holds a 65 percent share of the

Zimbabwe mobile market, with over 9M customers.

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The dual objective of Ecobank Transnational Incorporated (ETI) is to build a world-class pan-African bank and to

contribute to the economic and financial integration and development of the African continent.

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APRIL 2015

PROVIDER DIRECTORY

COMPANY NAME Econet Group

LAUNCH DATE 2011


CUSTOMERS 1,000,000

COMPANY NAMEEcobank Mobile

Money

LAUNCH DATE 2012



Reload Mobile Money is a new program from DrawCard, South Africa's independent program manager and

processor of prepaid cards. DrawCard is a Visa certified third-party card processor. DrawCard's technology links

to Visa International and various payment service providers. Reload Mobile Money is sold off the shelf like any

other item, giving Reload accountholders access to all the benefits of mobile money with the additional

convenience of a card.

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1

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

COMPANY NAME DrawCard

LAUNCH DATE 2012


20


APRIL 2015


MHawala is a product of Etisalat, the fastest growing cellular operator in Afghanistan, Mobile Financial Service.

Etisalat Afghanistan is the first Mobile Network Operator in Afghanistan to offer this comprehensive range of

mobile financial services for its customers in Afghanistan.

23

1

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2

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71

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Etisalat

LAUNCH DATE 2012


Ezuza, Inc. provides mobile payments solutions and is developing a network of agents and a mobile application to

support the competitiveness of small stores in Mexico. The network also offers financial services toward the

unbanked population.

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MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Ezuza

LAUNCH DATE 2013


FNB provides personal, commercial and corporate banking services to more than 6 million customers across

South Africa from large corporate accounts to accounts for teens and pensioners. It is also the single largest

contributor to FirstRand's bottom line.

25

0

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5

19

71

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME FNB

LAUNCH DATE 2010


21


APRIL 2015


FonePay Pvt Ltd. is a leading mobile financial services and eCommerce company in Nepal. It specializes in

providing digital payment and money transfer solutions via mobile and/or the Internet. Targeting the banked

customers, it provides a proprietary network of more than 30+ national banks in Nepal and offers interbank fund

transfer and shared merchant payments where funds can be easily moved from one bank to another bank via a

mobile phone or the Internet.

25

0

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2

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MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

Nepal

COMPANY NAME FonePay Ltd.

LAUNCH DATE 2010


Frontier Technology Partners has a dedicated team working on mobile banking solutions for Myanmar. Powered

by German technology, it provides a stable, long term and scalable platform. Mobility in banking is fast becoming

the method of choice by customers and has been adopted by consumers globally. By providing a quick and cheap

alternative for payment systems, it has a very real presence in corporations of all sizes for payroll functionality,

billing options, remittance services and more.

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0

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

COMPANY NAME

Frontier

Technology

Partners

LAUNCH DATE 2014


Globe is a leading telecommunications company in the Philippines. Their mission is “to inspire and enrich lives

through communications by way of [their] vision of having the happiest customers.”

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3

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MONEY

MANAGEMENT

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PAYMENTS

Philippines

COMPANY NAME Globe Telecom

LAUNCH DATE 2012


CUSTOMERS 300,000

22


APRIL 2015


MiFon was launched by Grupo Financiero Banorte, a company founded in 1899 which boasts a variety of financial

services and maintains a presence in all Mexican territory. MiFon is a simplified account in which the user

connects their cellphone from any company to a bank account.

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MANAGEMENT

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COMPANY NAME

Grupo

Financiero

Banorte

LAUNCH DATE 2011


Mi Billetera Movil is part of Grupo Sicom, a Northern Argentina company with a diversified range of products and

services, with preeminence in the financial, real estate, health care and technology sectors. Mi Billetera Movil

provides a multiplatform service for transactions by cellphone over a mobile application or via their website.

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MANAGEMENT

ENGAGEMENT

MONEY IN

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COMPANY NAME Grupo Sicom

LAUNCH DATE 2012


Indosat is the leading telecommunication and information operator in Indonesia that provides cellular services,

fixed line, data communications and Internet (MIDI). In the 1st quarter of 2014, the company has 59.7 million

mobile subscribers through a variety of brands, among others; IM3, Mentari and Matrix.

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1

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAMEIndosat

Dompetku

LAUNCH DATE 2013


23


Iran’s largest telecom operator, the MCI, launched the first mobile payment brand in the country with the name

“Jiring” through its subsidiary company, Pardakht-Aval-Kish (PAK). Jiring, an idiom for “instant handy cash,”

provides its subscribers with fast, secure and easy money transfer and bill payment on their phones to align with

global technological changes in the mobile industry. Jiring first came to market as a mobile wallet feature, but

currently offers a diverse range of remittance services in cooperation with local banks and money institutes.

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0

010

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GEOGRAPHIES

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MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

Singular Group — with headquarters in Malta and offices in the U.K., Macedonia and Georgia —was founded in

2009 and has grown from seven to 200 employees in the past five years. With two large development bases, they

are one of the fastest growing gaming companies in the business.

23

1

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2

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MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

Georgia

APRIL 2015

PROVIDER DIRECTORY

COMPANY NAME Jiring

LAUNCH DATE 2011


COMPANY NAME Kerketi

LAUNCH DATE 2013



Mahindra Comviva (Mobiquity Money) provides solutions to mobile operators and service providers worldwide,

including a prepaid recharge solution for prepaid service providers in telecom, broadband, and DTH industries.

The mobile financial solution uses the mobile phone as a financial transaction medium, delivering financial and

payment services, including mobile money, branchless banking, mobile banking, and mobile payments, as well as

an mPOS solution for small/medium businesses and service professionals.

25

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

40COUNTRIES

COMPANY NAMEMahindra

Comviva

LAUNCH DATE 2014

CATEGORY Open Platform


24


MobiCash is a multi-accessible financial transaction platform that offers a refreshing approach to mobile payment.

The resulting mobile payment platform provides a powerful set of tools for efficient, effective, secure, and

accessible banking and payment services.

25

0

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7

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

m-banco is a U.S. financial, telecommunications and entertainment service provider with licenses and permits to

operate in the U.S., Central America and South America and offer its services locally and internationally. The

company’s strategy is to leverage its global infrastructure and technology to provide mobile banking services

(branchless banking) for a low monthly fee to the millions of travelers, immigrants and unbanked in the United

States and emerging countries. Services can be bundled with unlimited national and international long-distance

telephone, film and video entertainment.

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MANAGEMENT

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MONEY IN

PAYMENTS

El Salvador

PROVIDER DIRECTORY

COMPANY NAME m-banco

LAUNCH DATE 2011


COMPANY NAME MobiCash

LAUNCH DATE 2012



Mobilink is Pakistan’s leading provider of voice and data services, with more than 38 million subscribers. Mobilink

has partnered with Waseela microfinance bank to mark its entry into the branchless banking segment.

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MANAGEMENT

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MONEY IN

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COMPANY NAME Mobilink

LAUNCH DATE 2012


25



MobiXpress, from Mobicom Corporation LLC mobile telecommunication services company, is an innovative e-

money service that enables customers to make transactions safely and conveniently using an account which is

tied to a mobile phone number.

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2

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

COMPANY NAME

Mobicom

Corporation

LLC

LAUNCH DATE 2009


MoneyGram, a leading money transfer company, provides essential services to consumers who are not fully

served by traditional financial institutions. MoneyGram offers worldwide money transfer services in more than 200

countries and territories through a global network of 350,000 agent locations, including retailers, international post

offices and banks. MoneyGram also offers bill payment services, issues money orders and processes official

checks in select markets.

25

2

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15

25

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MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

200COUNTRIES

COMPANY NAME MoneyGram

LAUNCH DATE 1940


Mozido, the Austin-based global mobile commerce solutions provider, offers mobile financial services, loyalty

programs, and mobile offers for consumers, business and retail. Through its white-label, cloud-

based MoTEAF platform, Mozido serves people around the globe with convenient, safe, and secure financial

services via their mobile phone. Mozido’s MoTEAF platform is highly interoperable, works with virtually any

wireless carrier or mobile device, and integrates easily with products from other vendors.

25

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MONEY

MANAGEMENT

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MONEY IN

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COMPANY NAME Mozido

LAUNCH DATE 2005


26



MMP Mobi Wallet Payment Systems Limited (MMPL) is a fully owned subsidiary of Tata Teleservices Limited.

MMPL’s flagship product is its Mobile Money Order and Semi Closed Wallet – launched under the brand name

“mRUPEE.”

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MANAGEMENT

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MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME mRupee

LAUNCH DATE 2012


MTN, a telecom brand, was launched in 1994. It connects 208 million people in 22 countries across Africa and the

Middle East. MTN Mobile Money is an electronic wallet service that enables customers to send and receive

money anywhere in Uganda using a phone. MTN’s virtual banking aims to bridge the gap to the unbanked

segment.

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0

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MANAGEMENT

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MONEY IN

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COMPANY NAME MTN

LAUNCH DATE 2010

CATEGORY Closed Platform 22COUNTRIES

27


APRIL 2015


NPCI was set up with the objective of consolidating and integrating multiple payment systems into nationwide

uniform and standard business process for all retail payment systems and for facilitating an affordable payment

mechanism to achieve financial inclusion across the country. NPCI has completed several payments system

projects including ATM switching, mobile payments, check truncation system, POS switching, 24x7 remittance

system called IMPS, Aadhaar based Payments and RuPay.

23

0

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2

12

37

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME

National

Payments

Corporation of

India

LAUNCH DATE 2013


NationLink Telecom launched in September 1997. The company provides telecommunication services all over

Somalia and is one of the leading service providers in the country. The company's focus is in the core areas of

mobile, fixed lines, Internet and satellite mobile services. The overall objective of NationLink Telecom is to provide

telecommunication services to all Somalis and, by doing so, positively change their lives.

25

0

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76

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAMENationLink

Telecom

LAUNCH DATE 2011


My Mobile Payments Limited (MMPL) owns the ‘MoneyOnMobile’ (MOM) brand. MMPL is authorized by the

Reserve Bank of India (RBI) to set up a payment system that enables registered users to buy products and

services from registered merchants. MOM was awarded the 2015 Payment Innovation Award at the 4th Indian

eRetail Congress.

10

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

COMPANY NAMEMy Mobile

Payments

LAUNCH DATE 2010


COUNTRIES

28


APRIL 2015


Paytm is the consumer brand of India’s leading mobile Internet company One97 Communications. Paytm started

by offering mobile recharge and utility bill payments and today it offers a full marketplace to consumers on its

mobile apps.

10

0

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MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

COMPANY NAME

One97

Communication

s

LAUNCH DATE 2010


CUSTOMERS 20,000,000COUNTRIES

Oi, a pioneer in providing convergent services in Brazil, offers Local Voice transmission and long-distance, mobile

telephony, broadband, pay TV and the Wi-Fi Network. Oi is present throughout the country and its network

reaches remote areas of the country and promotes the digital inclusion of the population. In September 2014, the

company had, in Brazil, 75 million Revenue Generating Units (RGUs). Its service, Oi Carteira, is a prepaid,

rechargeable card which is stored on a cellphone and can be used for purchases, withdrawals, transfers and

more.

23

0

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2

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MANAGEMENT

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MONEY IN

PAYMENTS

COMPANY NAME Oi

LAUNCH DATE 2007


Nettcash is a comprehensive mobile money platform that enables any existing phone to be used as a payment

tool, no matter the handset or operator. Nettcash services are delivered through a variety of channels, including

Secure SMS, IVR and Web.

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MONEY IN

PAYMENTS

COMPANY NAME Nettcash

LAUNCH DATE 2014


COUNTRIES

29



Remitly is a mobile payments service, supported on Android, iOS and online, that enables consumers to conveniently

make person-to-person international money transfers from the U.S. Its digital service uses the latest technology to

eliminate the forms, codes, agents, extra time and fees typical of the traditional money transfer process. Remitly is

authorized to operate in 45 states and sends millions of dollars to thousands of people each week.

15

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MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

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COMPANY NAME Remitly

LAUNCH DATE 2012


Oxigen Services India Private Limited, India's largest payments solutions provider, is in the business of service

aggregation, distribution and payment processing/collections. Oxigen empowers telecom operators, large format

retail chains, banks, mobile wallets and government portals to enable their own customers to make easy

merchant payments using Oxigen’s aggregated services. Oxigen has the largest retail footprint of small retail

outlets (1.3M) and sees more than 50M transactions per month.

10

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Oxigen Services

LAUNCH DATE 2005


LEO (U-Com) Burundi, the largest telecom operator in Burundi, is owned by Orascom Telecom Holding, a

subsidiary of Vimpelcom group. As a leading telecom operator in Burundi, LEO has provided voice services since

1993 and data services since 2007. The company was founded in 1985 and started an MAPS-800 mobile network

in Burundi in September 1993.

23

0

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5

0

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MONEY IN

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Burundi

COMPANY NAMEOrascom

Telecom

LAUNCH DATE 2009


30



Skrill's e-Wallet is an Internet-based stored value account, enabling accountholders to send and receive money

instantly and securely, using a wide selection of payment options at a low cost. Skrill also provides payment-

related services through its PSP Gateway, Direct Payment Gateway and Prepaid MasterCard offering. Payolution

offers a white label payment upon invoice solution to merchants.

25

0

125

15

18

75

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

200COUNTRIES

COMPANY NAME Skrill

LAUNCH DATE 2001



M-Paisa is a mobile money transfer and payment solution provided by Roshan that enables users to send and

receive cash as well as makes payments anytime through a mobile device. It is a service offered on a platform

that is robust and easily scalable with the capacity to integrate with other platforms. M-Paisa Services are

available countrywide and are supported by the largest agent network in the country.

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MANAGEMENT

ENGAGEMENT

MONEY IN

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COMPANY NAME Roshan

LAUNCH DATE 2008


Rev Worldwide helps partners effectively deliver next-generation payment products utilizing its full range of

integrated mobile and prepaid debit solutions – including Rev-branded, co-branded, and affinity payment

solutions issued by banks, and powered by its multi-language, multi-currency processing platform. Rev operates

in North America, Latin America, Europe, Middle East and Asia-Pacific.

13

0

1215

8

18

66

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Rev Worldwide

LAUNCH DATE 2008


31


APRIL 2015


In 2009, Telenor Pakistan partnered with Tameer Micro Finance Bank to introduce branchless banking for the first

time in Pakistan. Available to all mobile users, Easypaisa customers have access to an easy way to conduct their

financial transactions, whether they are related to paying bills, sending/receiving money within Pakistan, receiving

money from abroad, purchasing airtime (easyload) for their mobile phones or giving donations, etc.

23

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Telenor Group

LAUNCH DATE 2009


CUSTOMERS 5,000,000

United Bank Limited has assets of over Rs.1 trillion and a solid track record of over 50 years. The bank operates

1,281 branches in Pakistan and 18 branches outside of Pakistan. UBL Omni, its branchless banking system,

brings a host of banking services to UBL Omni Dukaans, which are located in more than 650 cities and towns

across Pakistan. This company aims to reshape the traditional banking model by offering basic banking services

across urban and rural Pakistan.

23

0

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

COMPANY NAME UBL

LAUNCH DATE 2010


MPower is a payment service that works with a consumer’s preferred digital wallet or bank account to offer a

convenient, safer and overall better payment experience. It is a complete end-to-end online and mobile payment

transactions solution to enable consumers and businesses send, spend and receive payments. MPower is built

and managed by SMSGH and Encodev Labs; and backed by a group of developers and entrepreneurs who are

passionate about using mobile and Web technology to drive social change.

23

0

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7

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MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

Ghana

COMPANY NAME SMSGH

LAUNCH DATE 2013


32


APRIL 2015

PROVIDER DIRECTORY

Fundamo’s Enterprise Mobile Financial Services platform is architected for configurability and scalability to evolve

with the needs of mobile subscribers to deliver increasingly compelling, tailored and differentiated mobile financial

services as the market matures. The company’s vision is for a truly connected financial services ecosystem that

supports the ubiquity of mobile devices.

12

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34 countries across Africa, Asia, and the Middle East

COMPANY NAME Visa Inc.

LAUNCH DATE 2002



Mdinar is an m-wallet service deployed by Creova, through its local service provider Viamobile, in Tunisia in

partnership with the Banque Internationale Arabe de Tunisie (BIAT), ENDA Inter-Arabe (a leading microfinance

institution in the region) and Carrefour Tunisia (one of the largest retailer chains in the world).

10

0

05

5

7

27

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GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

COMPANY NAME Viamobile

LAUNCH DATE 2012


Uganda Telecom Limited (UTL) is Uganda’s national fixed line, mobile and Internet provider. In 2007, LAP

GreenN acquired 69 percent of its shares, and the Government of Uganda holds the remaining 31 percent of

shares. Uganda Telecom M-Sente is a mobile wallet for a subscriber that offers a fast, secure, and painless

method for money transfer and bill payment.

23

0

610

5

19

63

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GEOGRAPHIES

MONEY

MANAGEMENT

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MONEY IN

PAYMENTS

COMPANY NAMEUganda

Telecom Limited

LAUNCH DATE 2010


33


APRIL 2015


Orange Money is an eCommerce service that offers consumers the privilege of shopping without real cash or

credit card. Orange Money is hosted on a platform provided by the Housing Bank that offers the same level of

convenience as through a traditional bank account.

23

0

615

6

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69

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Voya

LAUNCH DATE 2012


M-PESA is an innovative mobile money transfer service, which gives consumers the "power of money" on their

mobile phone. It transforms existing Vodafone mobile phone into a bank account and gives consumers the

freedom to transact and stay in control 24x7. This service is provided by the world's largest telecom service

provider, Vodafone.

23

0

910

8

25

75

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Vodafone

LAUNCH DATE 2007



VNPT Electronic Payment JSC (VNPT EPAY) is a Vietnam company providing electronic payment services. It

was founded by Vietnam Posts and Telecommunications Group (VNPT) and VMG Media Group, among others.

VNPT EPAY provides card personalization services, value added services on the phone and Internet, software

solutions of online payment services, eCommerce services, and more.

0

0

05

2

7

14

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

COMPANY NAME VNPT EPAY

LAUNCH DATE 2008


34


APRIL 2015


Zain Group is a pioneer of mobile telecommunications in markets across the Middle East and Africa. In

partnership with the Bank of Khartoum, Zain Group brings the first Mobile Money service in Sudan called

“HASSA” that aims to revolutionize the way consumers handle their daily financial needs. Depositing cash,

making withdrawals, money transfer, bill payments, and mobile airtime purchase can be done by either visiting

any of the Hassa shops or using a Hassa Mobile Account.

23

1

1210

5

19

70

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Zain Group

LAUNCH DATE 2014


Xoom is an online international money transfer service. Money could be sent to 33 countries from computer,

tablet, or mobile phone, from credit, debit or bank account. Xoom has relationships with banks and money transfer

payout partners meaning money can be sent to thousands of cash pick-up locations around the world.

25

0

05

8

13

51

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

33COUNTRIES

COMPANY NAME Xoom

LAUNCH DATE 2001


Western Union Company is a leader in global payment services. Together with its Vigo, Orlandi Valuta, Pago

Facil and Western Union Business Solutions branded payment services, Western Union provides consumers and

businesses with fast, reliable and convenient ways to send and receive money around the world, to send

payments and to purchase money orders.

25

1

610

15

25

82

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTS

200COUNTRIES

COMPANY NAME Western Union

LAUNCH DATE 1851


35


APRIL 2015

PROVIDER DIRECTORY

eaZymoney is Zenith Bank’s secure, fast and flexible payment system designed to enable consumers to send and

receive payments and carry out basic financial transactions from their mobile phones. EaZymoney transforms a

phone into an e-wallet and a phone number becomes an account number. Transactions include deposits (cash-

in), withdrawals (cash-out), transfers and payments for goods and services.

23

0

1215

5

19

74

MONEY OUT

GEOGRAPHIES

MONEY

MANAGEMENT

ENGAGEMENT

MONEY IN

PAYMENTSCOUNTRIES

COMPANY NAME Zenith Bank

LAUNCH DATE 2012



36


APRIL 2015

PROVIDER DIRECTORYCross Reference by Product Name

Product Name Company Name

a+PARA Avea

Aadhaar Enabled Payment System National Payments Corporation of India

Afrikpay NYLS Group

Ahorro a la Mano Bancolombia

Airtel Money Airtel

ANZ goMoney ANZ

Barclays Pingit Barclays

Billetera Movil Bank of Production SA (Banpro)

BK mVisa Bank of Kigali

bKash BRAC Bank

Boom Boom Financial

Celcom AirCash Celcom

CellMoni Digicel Group Limited

Celpaid Celpaid

DaviPlata Davivienda

DBBL Mobile Banking Dutch Bangla Bank

Dompetku Indosat

Easypaisa Telenor Pakistan

eaZymoney Zenith Bank

Ecobank MobileMoney Ecobank Transnational Incorporated

EcoCash Econet Wireless Zimbabwe

Emaal Zain Group

eZ Cash Dialog Axiata

Ezuza Ezuza Inc.

FNB eWallet FNB

FonePay FonePay Pvt. Ltd.

Fundamo Visa

Gcash Globe

Hassa Bank of Khartoum

37


APRIL 2015

PROVIDER DIRECTORY CONTINUED


Hello Cash Belcash

Jiring MCI

Kerketi Singular Group

Leo Manoti Orascom Telecom

m-banco m-banco

M-BIRR ACSI, DECSI, OCSSCO, OMO and ADCSI

M-PESA Vodafone

mdinar Viamobile

mHawala Etisalat

Mi Billetera Móvil Grupo Sicom

MiFon Grupo Financiero Banorte

mKesh Carteira Móvel SA

MCash MobiCash

MobiCash Mobilink

Mobiquity Money Mahindra Comviva

MobiXpress Mobicom Corporation LLC

Money On Mobile My Mobile Payments Limited

MoneyGram MoneyGram

Movil Cash Cable & Wireless Panamá

Mozido Mozido

mRupee mRupee

mPower Payments SMSGH

MTN Mobile Money MTN

myKyat Frontier Technology Partners

Oi Carteira Oi

Orange Money Voya

Oxigen Oxigen Services India Private Limited

Nettcash Nettcash

Paytm One97 Communications

Reload DrawCard

Cross Reference by Product Name

38


APRIL 2015

PROVIDER DIRECTORY CONTINUED


Remitly Remitly

Rev Worldwide Rev Worldwide

Skrill Skrill

UBL OMNI UBL

VNPT EPAY VNPT EPAY

Western Union Western Union

Xoom Xoom

Cross Reference by Product Name

39


ABOUT

FINANCIAL INCLUSION TRACKERTM

The PYMNTS.com Financial Inclusion TrackerTM is designed provide an organizing framework for

evaluating the many players that provide digital financial inclusion services to underbanked and

unbanked populations around the world.

PROVIDER PROFILESWe identified leading financial inclusion providers around the world. Our list of providers will grow

over time.

We captured information on the year the service launched and the number of customers that utilize

the provider’s financial inclusion services. We also identify whether the provider offers an open

platform or a closed platform. An open platform is one that offers an open mobile wallet that others

can plug into (via APIs). Open platforms provide the underlying infrastructure while their partners

are the face of the service to end customers. Closed platforms deliver the infrastructure and are the

face to the end customer.

We researched provider websites to gather information on key attributes important to serving the

needs of unbanked and underbanked populations.

The map in the profile highlights each country where the company is marketing their services.

Where a company supports a geographic area that is too small to be seen on the map, or when the

company describes a total number or regions supported instead of specific countries, we overlay a

statement of their coverage.

Provider Scoring

Each provider was then scored based on the services they provide, directly or through partnerships,

and the regions they serve. The top score a provider can achieve is 100. A provider can earn 25%

of their score by providing all Money In services and another 25% for providing all Money Out

services. Money Management services can earn an additional 15%. Another 15% can be earned

MONEY IN Airtime top-up, inbound international remittance and cash-in agent

services

MONEY OUT Cash out agent services, person-to-person (P2P) domestic payments,

international remittance capabilities

MONEY MANAGEMENT At least one way to “hold money” and have an account-on-file such as

a stored value account or a traditional mobile/virtual banking account

PAYMENTS Mobile bill pay and POS or eCommerce payments

ENGAGEMENT Loyalty programs, coupons and offers, marketing platforms and CRM

tools

40


ABOUT CONTINUED

Provider Scoring (continued)

by providing all Payments services and another 5% for Engagement services. Providers can earn

up to 15% toward their score depending upon the number and type of regions served. We divided

the world into 9 regions. Developing regions are given a higher weight than developed regions. We

use a World Bank report on percent of adults with a banking account to determine whether a region

was developed or developing.

.

THE FINANCIAL INCLUSION LANDSCAPE™The Financial Inclusion LandscapeTM provides a visual “heat map” of where financial inclusion

services are concentrated around the globe. We placed the logo of each provider that delivers at

least one service in a given category.

FEEDBACKIf you would like to be included in this report and/or would like your information to be updated,

please contact us at [email protected] and we will send you the data sheet required

for submission.

Capabilities Weighting

Money In 25%

Money Out 25%

Money Management 20%

Payments 10%

Engagement 5%

Geography 15%

mailto:[email protected]

41


ABOUT CONTINUED

MOZIDO

Mozido provides an integrated platform of cloud-based, white-label, mobile payment, shopping and

marketing solutions, complemented by real-time, customer behavior analytics. Mozido enables

companies in retail, financial services, consumer packaged goods and telecom to serve both

banked and unbanked consumers, and mobilize a better future for all people. Our platform is highly

interoperable and can work with virtually any wireless carrier or mobile device, including

smartphones and feature phones. For more information, visit us at www.mozido.com. Follow us on

Twitter: @MozidoGlobal.

PYMNTS.com is reinventing the way in which companies in payments share relevant information

about the initiatives that shape the future of payments and commerce and make news.

This powerful B2B platform is the #1 site for the payments and broader commerce ecosystem by

traffic and the premier source of information about “what’s next” in payments. C-suite and VP level

executives turn to it daily for these insights, making the PYMNTS.com audience the most valuable

in the industry. It provides an interactive platform for companies to demonstrate thought leadership,

popularize products and, most importantly, capture the mindshare of global decision-makers.

PYMNTS.com …. where the best minds and best content meet on the web to learn “What’s Next” in

Payments and Commerce.

PYMNTS.com

http://www.mozido.com/

http://pymnts.com/

http://pymnts.com/

42


The Financial Inclusion TrackerTM may be updated

periodically. While reasonable efforts are made to

keep the content accurate and up-to-date,

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REPRESENTATIONS OR WARRANTIES OF ANY

KIND, EXPRESS OR IMPLIED, REGARDING THE

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EXPECTATIONS. THE CONTENT IS PROVIDED

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YOU EXPRESSLY AGREE THAT YOUR USE OF

THE CONTENT IS AT YOUR SOLE RISK.

PYMNTS.COM SHALL HAVE NO LIABILITY FOR

ANY INTERRUPTIONS IN THE CONTENT THAT

IS PROVIDED AND DISCLAIMS ALL

WARRANTIES WITH REGARD TO THE

CONTENT, INCLUDING THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND

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JURISDICTIONS DO NOT ALLOW THE

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IN SUCH CASES, THE STATED EXCLUSIONS

DO NOT APPLY. PYMNTS.COM RESERVES

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SHOULD IT EXERCISE ITS RIGHT TO MODIFY,

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PYMNTS.COM SHALL NOT BE LIABLE FOR ANY

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ABOUT CONTINUED

DISCLAIMERS

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