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    Project ManagementPrinciples and Practices

    Level 1

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    Agenda

    Introductions

    Course Objective

    Unit 1: Introduction to Project Management Unit 2: Project Definition

    Unit 3: Project Planning

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    Introductions

    What is your Project ManagementExperience?

    What types of projects will you be

    involved in?

    What would you like to get out of the

    course?

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    Course Objectives

    Learn what project management is and the qualities of an effective

    project manager.

    Understand the nine knowledge areas of project management and howthey can be applied to your project.

    Discover the phases of a project and what deliverables are expectedwhen.

    Identify a projects key stakeholders.

    Understand the different types of business cases and how to create aStatement of Work.

    Learn to be prepared for the unexpected by utilizing risk managementand change control.

    Learn how to organize project activities by creating a Work BreakdownStructure.

    Create a network diagram to track your projects progress.

    Learn budgeting and estimating techniques.

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    Reference Material

    Project Management The Complete Idiots Guide

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    Unit 1

    Introduction to Project

    Management

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    Introduction to ProjectManagement

    Project Failures

    Project Successes

    What is Project Management?

    Key Functional Areas of Project

    Management

    Project Life Cycle

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    Project Failure

    Identify reasons that project fail

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    Reasons for Project FailureChapter 3 Page 22

    1. Poor project and program management discipline

    2. Lack of executive-level support

    3. No linkage to the business strategy

    4. Wrong team members5. No measures for evaluating the success of the

    project

    6. No risk management

    7. Inability to manage change

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    Project Success CriteriaChapter 1 Page 6

    On time

    On budget

    Meeting the goals that have beenagreed upon

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    Iron Triangle

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    Pick Any Two

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    What is a Project?

    Temporary with specific start and enddates

    Unique

    Progress elaboration

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    What is a Project Manager?Chapter 2

    Ultimately responsible for the ProjectsSuccess

    Plan and Act

    Focus on the projects end

    Be a manager & leader

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    Seven Traits of Good ProjectManagers

    Trait 1Enthusiasm for the project

    Trait 2

    Ability to manage change effectively

    Trait 3

    A tolerant attitude toward ambiguity

    Trait 4

    Team building and negotiating skills

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    Seven Traits of Good ProjectManagers

    Trait 5A customer-first orientation

    Trait 6

    Adherence to the priorities of business

    Trait 7

    Knowledge of the industry or technology

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    Project Success12 Golden Rules (Chapter 3)

    Rule #1Thou shalt gain consensus on project

    outcome.

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    Project Success12 Golden Rules

    Rule #2Thou shalt build the best team

    possible.

    S

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    Project Success12 Golden Rules

    Rule #3Thou shalt develop a comprehensive,

    viable plan and keep it up-to-date.

    P j S

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    Project Success12 Golden Rules

    Rule #4Thou shalt determine how much stuff

    you really need to get things done.

    P j t S

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    Project Success12 Golden Rules

    Rule #5Thou shalt have a realistic schedule.

    P j t S

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    Project Success12 Golden Rules

    Rule #6Thou wont try to do more than can be

    done.

    P j t S

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    Project Success12 Golden Rules

    Rule #7Thou will remember that people count.

    P j t S

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    Project Success12 Golden Rules

    Rule #8Thou will gain the formal and ongoing

    support of management and

    stakeholders.

    P j t S

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    Project Success12 Golden Rules

    Rule 9Thou must be willing to change.

    P j t S

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    Project Success12 Golden Rules

    Rule 10Thou must keep others informed of

    what youre up to.

    P j t S

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    Project Success12 Golden Rules

    Rule 11Thou must be willing to try new things.

    P oje t S e

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    Project Success12 Golden Rules

    Rule 12Thou must become a leader

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    Project ManagementChapter 4

    Project Management The application of knowledge, skills, tools

    and techniques to project activities to meet

    project requirements.

    9 Knowledge areas

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    Integration Management

    Fitting everything together

    Planning

    Project Changes

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    Project Scope Management

    Clear scope statement

    Prevent scope creep

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    Project Time Management

    Time and Schedule Planning

    Managing

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    Project Cost Management

    Manage costs Out of your control

    Competing projects

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    Project Quality Management

    Planning quality

    Enforcing quality

    Checking quality control

    Project Human Resource

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    Project Human ResourceManagement

    Organizational planning

    Staff acquisition

    Making a team

    Project Communications

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    Project CommunicationsManagement

    Communication plan

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    Project Risk Management

    Risk management plan

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    Project Procurement Management

    Acquisition and contract management

    P j t Lif C l

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    Project Life CycleChapter 5

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    Project Definition Phase

    Initiate the project

    Identify the Project Manager

    Develop the Project Charter

    Conduct a Feasibility Study

    Define Planning Phase

    Sign off on the Project Charter

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    Project Planning Phase

    Organize and staff the project

    Develop a Project Plan

    Sign off on the Project Plan

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    Project Execution Phase

    Execute the Project Plan

    Manage the Project Plan

    Implement the projects results

    Sign off on projects completion

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    Project Close-out Phase

    Document the lessons learned duringthe project

    After-implementation review

    Provide performance feedback

    Close-out contracts

    Complete administrative close-out

    Deliver project completion report

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    Project Life Cycle Flow

    Know

    Problem

    SpacePartial

    Answer

    Partial

    AnswerSolution

    Space

    Dont Know

    Dont Know

    Know

    HOW

    WHAT

    Project Definition

    Execution

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    Unit 1 Review

    What is Project Management?Key Functional Areas

    Project life cycle

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    Unit 2

    Project Definition

    f

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    Project Definition

    Stakeholder IdentificationBusiness Case

    RiskConstraints

    Stakeholder Identification

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    Stakeholder IdentificationChapter 6

    Stakeholder definition

    Key stakeholders to identify Project sponsor

    Customer Project team

    Functional managers

    Communicate with everyone

    Manage conflicts in priorities

    Th C t

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    The Customer

    Uses the product or servicesMay be internal or external

    Provides requirementsMay have multiple categories

    P j t S

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    Project Sponsor

    Also shares responsibility for projectsuccess

    Has authority to make decisions and

    may provide funding

    Overcome political and organizational

    obstacles

    St i C itt

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    Steering Committee

    Group of stakeholders who approve andagree on:

    Project scope

    Schedule

    Budgets

    Plans

    Changes

    W ki C itt

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    Working Committee

    Line managers who are responsible fordelivering business results once the

    project is completed

    F ti l M

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    Functional Managers

    May manage or supply people that workon the team

    Need to be communicated with

    Need their commitment to the project

    A ti it

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    Activity

    Read case study Identify stakeholders

    Project sponsor

    Customer(s)

    Functional Managers

    Steering committee

    Working committee

    Business Case

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    Business CaseChapter 7

    Reasons why the project is undertakenOptions that were considered

    Benefits that are hoped to be realizedHigh-level risks

    High-level costs & scheduleCost/benefit analysis

    F ibilit St d

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    Feasibility Study

    A general estimate used to determinewhether a particular project should be

    pursued.

    B siness Goals & Objecti es

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    Business Goals & Objectives

    Need to understand: Goals (the need for the project and the

    measurable benefits)

    Scope

    Time to complete

    Estimates of timeline, resource

    requirements and costs

    SMART goals

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    SMART goals

    S SpecificM Measurable

    A Agreed uponR Realistic

    T Time related

    Statement of Work (SOW)

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    Statement of Work (SOW)

    Purpose statement

    Scope statement

    Project deliverables

    Goals & objectives

    Cost and schedule estimates

    Stakeholders

    Chain of command

    Benefits and risks

    Assumptions and constraints

    Communication plan

    Activity

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    Activity

    Create a SOW for the case study Purpose

    Scope

    Project deliverables

    Goals and objectives

    Cost and schedule estimates

    Risk management

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    Risk managementChapter 8

    Identify Sources of risk

    Funding

    Time

    Staffing

    Customer relations

    Project size and/or complexity

    Overall structure

    Organizational resistance

    External factors

    Risk Analysis

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    Risk Analysis

    Probability Impact

    Overall exposure = probability X impact

    Risk Plan

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    Risk Plan

    AcceptAvoid

    MitigationContingency with trigger

    Transfer

    Risk Track and Control

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    Risk Track and Control

    Risk log Review and update regularly

    Assign ownership to risk

    Constraints

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    Constraints

    Real-world limitsTypical constraints:

    Budget

    Schedule

    People

    Real world

    Facilities and equipment

    Activity

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    Activity

    Identify the risks and constraints in thecase study

    Unit 2 Review

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    Unit 2 Review

    Project Definition Stakeholder identification

    Business Case

    Risk

    Constraints

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    Unit 3

    Project planning

    Project Planning

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    Project Planning

    Work Breakdown StructureNetwork diagramming

    SchedulingBudgeting

    Work Breakdown Structure (WBS)

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    o ea do St uctu e ( S)Chapter 9

    Breaks large project into manageableunits

    Total project

    Subprojects

    Milestones (completion of an important set

    of work packages)

    Major activities (summary tasks)

    Work packages (tasks, activities, work

    elements)

    WBS

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    WBS

    Helps to: Identify all work needing to be done

    Logically organize work so that is can be

    scheduled

    Assign work to team members

    Identify resources needed

    Communicate what has to be done

    Organize work using milestones

    WBS

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    WBS

    1. Break work into independent work packages that

    can be sequenced, assigned, scheduled andmonitored

    2. Define the work package at the appropriate level ofdetail

    3. Integrate the work packages into a total system

    4. Present in a format easily communicated to people.Each work package must have a deliverable and atime for completing that deliverable

    5. Verify the work packages will meet the goals andobjectives of the project

    Work Packages

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    Work Packages

    Way of managing the project bybreaking it down

    Help determine skills required andamount of resources needed

    Communicate work that needs to bedone

    Work sequences are identified andunderstood

    WBS tips

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    WBS tips

    Deliverables should be clearly stated

    All work in the same package should

    occur at the same time

    A work package should only include

    related work elements

    Activity

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    Activity

    List all work packages required for the

    case study

    Network Diagrams

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    gChapter 10

    Logical representations of scheduled

    project activities

    Define the sequence of work in a project

    Drawn from left to right

    Reflect the chronological order of the

    activities

    WBS and Network Diagram

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    WBS and Network Diagram

    WBS: what needs to be done

    Network Diagram: shows the workflow,

    not just the work

    Precedence

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    Precedence

    Precedence defines the sequencing

    order

    How work elements are related to one

    another in the plan

    Concurrent (Parallel) activities

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    Concurrent (Parallel) activities

    Many activities can be done at the same

    time as long as resources are available

    Network Diagram rules

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    Network Diagram rules

    Boxes hold description of each task

    Lines connect activities to one another

    Activities are laid out horizontal from left toright

    Parallel activities are in the same column

    Precedence is shown by drawing lines from

    activity to activity One activity may depend on the completion of

    multiple other activities

    Lead and Lag

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    Lead and Lag

    Lead amount of time that precedes

    the start of work on another activity

    Lag amount of time after one activity

    is started or finished before the nextactivity can be started or finished

    Other network diagrams

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    Other network diagrams

    PERT Performance Evaluation and

    Review Technique

    Better for software-oriented projects

    Uses 3 time estimates to determine most

    probable

    CPM Critical Path Method

    Better for construction type projects One time estimate

    Activity

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    Activity

    Create a network diagram from the

    WBS for the case study

    SchedulingCh t 11

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    Chapter 11

    1. Establish scheduling assumptions

    2. Estimate the resources, effort and duration

    Effort time that it takes to work on the activity

    Duration the time to complete the activity

    3. Determine calendar dates for activities

    4. Adjust individual resource assignments

    5. Chart final schedule

    Estimating Time

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    Estimating Time

    Have people who are doing the workprovide the estimates

    Get an experts estimate

    Find a similar task

    Look for relationship between activityand time (parametric estimate)

    Educated guess

    PERT Estimating

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    PERT Estimating

    Optimistic estimate (OD)

    Most likely (MLD)

    Pessimistic estimate (PD)

    Expected = [OD + 4(MLD) +PD] / 6

    Contingency

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    Contingency

    Dont pad estimates

    Will never get good estimates

    Adds expense and time

    Add contingency as an activity Typically 10-15%

    Critical Path & FloatCh t 12

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    Chapter 12

    Critical Path

    Sequence of tasks that forms the longest

    duration of the project

    FloatAmount of time that an activity may be

    delayed from its earliest possible start date

    without delaying the project finish date

    Latest possible finish date earliest

    possible start duration = total float

    Normalizing the Schedule

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    g

    Assign people to the schedule

    Start with the critical path first, non-

    critical tasks second

    Loading and Leveling

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    g g

    Resource Load the amount of work

    that is assigned to a resource

    Resource Leveling redistribution to

    even out the distribution of work acrossall resources

    Scheduling Tips

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    g p

    Ensure that learning time is identified

    Ensure that administration time is

    included

    Be aware that resources seldom work

    100% of the time on one project

    Activity

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    y

    Create a schedule for the case study

    BudgetingChapter 13

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    Chapter 13

    Budget = People + Resources + Time

    Budgeting Levels

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    g g

    Ballpark Estimate

    Rough Order of Magnitude

    Detailed Estimate

    Direct & Indirect Costs

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    Direct costs

    Directly attributed to the project

    Indirect costs Shared amongst other projects

    Types of Budgeting

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    yp g g

    Bottom-up

    Top-Down

    Phased

    Contingency Reserve

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    g y

    10-15% of budget is normal

    Dont pad but manage the contingency

    Activity

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    y

    Build a budget for the case study

    Unit 3 Review

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    Project Planning

    WBS

    Network Diagrams

    Scheduling

    Budgeting

    Wrap-up

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    Evaluations

    Next Course Principles and Practices part 2

    Leadership

    Operating guidelines

    Project teams Communication plan

    Procurement management

    Quality management

    Monitoring and controlling

    Close-out activities Common project problems


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