ACS will never charge you any of the following:

Set up Fee Monthly Fee Per account Fee Graduated or

Sliding Scale Fees

NEVER PAY ANY UP FRONT COLLECTION FEES OR SET UP FEES.

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YOU ARE IN THE BUSINESS

OF KEEPING PEOPLE HEALTHY.

We are in the business of keeping your Accounts Receivables healthy.

Your patients are important to you so we will

collect your money while maintaining the

relationships that you have established.

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Provide you with a personal Account Representative

Why wait 24 to 48 hours for a return call?

All calls between 7am and 4pm returned the same day.

There is always someone available to help you no matter what your questions may be.

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WHAT CAN ACS DO FOR YOU?

What can ACS do for You?

Home Phone X 3

Cell Phone X 3

Work Phone X 3

References X 3

3 calls per 3 phone numbers = 9 calls each day.

9 calls per day 6 days per week = 54 calls each week

54 calls per week = 216 calls each month = 2592 calls each year.

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CALL VOLUME = RESULTS

ACS gives you the ability to submit your claims in any format you choose:

• Submit your past due accounts via U.S. Mail

• Submit your past due accounts via toll free fax

• Submit your past due accounts via email

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HOW TO SEND ACCOUNT

Within 24 hours of receiving your

account the initial DUN letter is sent.

Within 48 hours of account submission

calls begin being placed to each number

on the account.

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WHAT CAN ACS DO FOR YOU?

Q: How do I know that the agency I retain won’t use these types of tactics?

A: All ACS collection professionals adhere to a strict Code of

Ethics which assures the use of reputable, professional

collection procedures. Abusive or harassing techniques are

grounds for the loss of a member agency’s certification by the

Commercial Law League of America.

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“I’VE HEARD ABOUT ABUSIVE, HARASSING TATICS SOME COLLECTION AGENCIES USE.”

Medical Debt Collection requires a special blend of industry knowledge and

proven communication skills when working with patients for repayment.

Representatives must know the insurance submission process. They must be able

to smoothly, efficiently and respectfully solicit repayment of outstanding

balances.

ACS has experienced employees who specialize in medical collections and know

that excellent patient relations skills are crucial to successful medical debt

collection. A professional, respectful attitude toward patients and superior

technical skills are what makes ACS’s medical debt collection process effective.

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Industry

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ACS

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The current industry standard for medical debt collection return = 30%

ACS is collecting > 60% on their medical

debt collection accounts

ACS is closing > 50% of their medical debt

collection accounts within the 1st 90 days

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ACS STATISITCS

ONE OF OUR MANY GOALS IS TO GET YOU PAID

AS QUICKLY & EFFICIENTLY AS POSSIBLE.

We DO NOT alienate the debtors; we attempt to align with

them and offer numerous options to resolve their debt to you.

• Pay in your office (Processed through ACS system).

• Pay over the phone.

• Pay online.

• Pay with check, debit card or credit card.

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Establish an

ongoing

personal

contact with

debtor

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HOW CAN ACS PERSUDE

YOUR CLIENT TO PAY?

By offering incentives such as removing

account from the credit bureaus when

accounts are paid as agreed.

Phone contacts will cease as long as account is paid as agreed.

Letters to debtor will cease as long as account is paid as agreed.

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HOW CAN ACS PERSUDE

YOUR CLIENT TO PAY?

Lien the debtor’s real estate.

Wage garnishment and employer search.

Bank account seizure.

Credit Bureau reporting (All 3 major).

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HOW CAN ACS PERSUDE

YOUR CLIENT TO PAY?

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HOW DO I KNOW IF ANY MONEY

HAS REALLY BEEN COLLECTED?

Using your ACS online account you have the ability to view

activity up to the minute for each account you have submitted.

You will see the name on each account, the current balance as

well as any payments including the amount paid at any time.

You will also have the ability to view the notes made when

a person to person contact has been made.

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Each month (on or about

the 15th), you will

receive in the form of a

check, any monies

collected by ACS

during the previous

month.

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HOW DO WE GET OUR MONEY?

Due to our significant investment in

technology we have become the most efficient

debt recovery service available.

By keeping our overhead low we are able

to provide debt recovery services

at no cost to you!

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WHY CHOOSE ACS?

Our staff has weekly trainings in FDCPA/HIPAA

We provide advanced reports to clients

We find your accounts to guarantee mail delivery

Multiple options to make online Payments

Collector has advanced skip tracing software

Online access to clients complete Transparency

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REASONS TO CHOOSE ACS

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