Minutes: 14/06/2018 10:10 am

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White Horse Medical Practice Patient Participation Group

MINUTES Date: 5 June 2018

Place: Old Town Hall, Faringdon

Attending: (Chair) Graham Hall Dr Rob Russ George Bonner David Burn (Minutes) Douglas Dalrymple David Grant

Marcus Lapthorn Richard May Jo Morgan Emily Norton Gene Webb Apologies: Caroline Beaney

Item Action

1 Minutes

The Minutes of the meeting on 6 March 2018 were approved and signed for filing.

2 Matters arising from previous meeting

There were no matters arising not included in the agenda.

3 Practice matters

1. Building:

Jo reported that the NHS-appointed builder had gone out of business within a month of starting the

project but that a replacement had been quickly appointed. The Practice now has much more

involvement in managing the project. The disruption means the Reception area should be finished

by 2nd July, when the Yellow and Blue entrances will no longer be needed, and the building work is

due for completion by 31st August. Jo thanked the PPG for their help in guiding patients during the

first few Blue and Yellow days.

If there is to be a Grand Opening it will be in the Autumn and might be linked to a NHS 70th

celebration.

2. Kingston Bagpuize/Southmoor Surgery

Rob said that the village’s request to the OCCG for a local surgery had been rejected because the

area does not meet the minimum 8,000 patients criteria. The WHMP has also asked for funds for a

branch clinic which was likewise rejected. Rob noted that the previous village hall clinic had been

poorly attended. Rob added that the Wantage request to extend their building had been turned

down.

WHMP delivers prescriptions to the village Post Office in KBS for patients to collect. The latest

increase in house building in the village may favour a pharmacy application.

Jo /

Caroline

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3. Developer funds for WHMP

Jo said that £80,000 might be available from Part 1 of the Park Road site. No money was

expected from Steeds Farm Part 2. The Practice are still hopeful that the Highworth Rd

development may generate a contribution. Gene recommended a policy of constant attention

when pursuing developer funds.

Rob said that the current building work will cater for 20,000 patients (15,600 at present). Longer

term, the Practice may be responsible for a further 8-10,000 patients.

4. Engage Consult

Rob said that traffic is building, currently at 2 or 3 a day. The facility is not yet ready for publicising.

(Rob’s comments on the Patient Access snafu are under AOB.)

5. Triage

Triage continues to work as planned. If a patient does not need to be seen immediately the

doctor/nurse can add a date flag to call them at the appropriate time, to fix the appointment. This

reduces DNAs.

6. Business Plan

Rob said that a 3-5 year business plan is planned but there’s no delivery date yet. The doctors’

timetable publicised in the Spring Healthy Times is still largely correct and Gene will cover it in the

Faringdon website and possibly the town Facebook page.

7. NHS at 70

Any activity will be incorporated into any official re-opening ceremony for the building.

Gene

Jo /

Caroline

4 Team Updates

1. SWOLF

Graham summarised the key topics discussed at the most recent SWOLF meeting. The much

improved focus and funding for Children and Adolescent Mental Health Services was very

welcome. David B, with Rob’s help, will feature this in Healthy Times. Rob added that mental

health provision generally was now better funded in the county.

Gene asked about the peripatetic pharmacist programme. Rob said the Practice has already done

the work that would have been covered by the OCCG scheme but the Practice hopes to re-

purpose some of the pharmacist time on offer.

Jo said that some of the Admin and reception staff training has been started. Rob said that

Faringdon’s management plan for the elderly frail covers the ‘Care Navigator’ function.

2. Juxta-Cure dressings

Graham asked about the implementation of this product, now approved by NICE, having

participated in the recent training at the Practice. Rob added that nurses could refer patients

themselves.

David B

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3. Healthy Times Autumn issue

David said that Friday Sept 7th would be the traditional publication date but, with the building work

due for completion the previous Friday, it would be sensible to be flexible in case of delays. Jo will

advise him if the schedule slips.

4. NAPP matters.

Referring to recent NAPP Bulletins, Douglas asked who, on the Practice staff, was the nominated

Practice member of this PPG panel. Jo said that both she and Caroline were jointly the official

members and Rob attends by invitation. Douglas asked if the NAPP Bulletin is read by Practice

staff and Jo said that it was not circulated.

Douglas pointed out that there were usually a couple of news items in the Bulletins that would be

of interest to the PPG, often with onward links for more detailed info. It was agreed that he and

Emily, between them, would sift each issue and circulate whatever they thought would be of

interest. David B asked to continue receiving the full Bulletin as it often leads to newsletter stories.

Emily confirmed that she will be going to the annual NAPP conference in Nottingham.

5. Data protection

As the PPG does not hold a list of patients it was noted that the new GDPR regulations do not

apply directly to the group. Rob said that one implication of the new rules is that, if a patient wishes

to have a copy of their medical record, they will need to visit the Health centre to pick it up. There

may need to be a charge for this. Patients can only view their medical records on a Practice

computer.

6. Electronic prescribing

Rob said that, as neither of the Faringdon outlets is an electronic pharmacy, there are no plans to

introduce this. The disruption at Boots, following the latest change of pharmacists, was regretted.

7. PPG resignations

Graham said that his house move was taking longer than expected and he could stay on as

chairman for the time being. David B confirmed that he could continue to guest edit the Healthy

Times when he leaves the PPG after the December meeting.

David G accepted Graham’s invitation to become the new Minute taker with effect from March

2019.

8. New PPG members

No new members were recruited at the Blue and Yellow doors sessions. The recently-updated

PPG flyers could be distributed around town. David B will check with the County Library.

9. PPG who does what schedule

Graham invited members to fill in the blanks at the foot of these Minutes. Douglas will now handle

NAPP alongside Emily, Richard will be the Planning matters specialist and George will look into

patient transport.

David B Jo /

Caroline

Douglas &

Emily

Emily

David G

David B

Douglas, Richard &

George

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Circulation

Caroline Beaney

George Bonner

David Burn

Kaye-Frances Byers (For info)

Douglas Dalrymple

Paul Eddy

David Grant

Graham Hall

Marcus Lapthorn

Richard May

Jo Morgan

Emily Norton

Dr Rob Russ

Gene Webb

WHMP Partners and staff, PPG website PPG who does what George Bonner Patient transport

David Burn Newsletter, Publicity, Minutes

Kaye-Frances Byers Reception Noticeboard

Douglas Dalrymple NAPP co-ordinator with Emily

David Grant Minutes (starting March 2019)

5 AOB

1. Health walks

Gene mentioned the Health walks on Wednesdays and will send Rob the details for inclusion on

the GP system.

2. Prescriptions for local or village patients

Rob confirmed that some of the new Faringdon housing developments were partly beyond the one

mile boundary where patients can use the in-house pharmacy. He added that this is very strictly

regulated.

3. Patient Access website upgrade

Rob reported that the problems that Gene and David B had reported about using the Patient

Access website since its recent upgrade were national rather than local and he has switched off

patient use of the site until the issues have been resolved. The PPG urged the Practice to put a

suitable prominent message about this next to the link on the Home page (now done). Patients

needing repeat prescriptions can use the dedicated link on the WHMP site.

4. Nasio Trust https://www.thenasiotrust.org

Graham updated the group on the Medical Centre at the Nasio Trust’s Musanda, Kenya location

which now has four in-patient beds. Rob said that their appeal for visiting doctors would fit very

well with the new trainee GPs now coming through the Practice.

Gene &

Rob

Graham &

Rob

6 Next Meeting

The next meeting is at 1830 on Tuesday 4 September, then 4 December 2018. 2019 dates are: 5

March, 4 June, 3 Sept and 3 Dec.

All

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Graham Hall Chairman; SWOL, leg ulcer treatments, cognitive impairment in ageing (FMRIB

study), ‘Garfield’ research in Apixaban use, ‘patient’ for MB finals at JR.

Marcus Lapthorn Maternity, County Medical rep and Ophthalmology

Richard May Planning specialist

Emily Norton Dementia co-ordinator, NAPP rep, PPG website emails point of contact

Gene Webb SWOL, PPG website, Communication via faringdon.org, I live in Faringdon, Nextdoor

Faringdon and other village facebook pages