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TITAN
Time wear
&
Eye wearAm it Jha(12006)
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OBJECTIVES
MARKETING STRATEGIES BYDIFFERENT WATCH BRANDS IN INDIA.
TITAN OR TIMEX? WHOSE CAPTURING
A GREATER MARKET SHARE. INDIVIDUAL STRATEGIES.
WHAT ARE THE CONSEQUENCES?
RECOMMEMDATIONS FOR THECOMPANY HAVING LOW MARKETSHARE.
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TITANBE MORE
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One of the giant gods in Greek mythology who preceded the Olympian gods.
The largest moon of the planet Saturn.
World's fifth largest and India's leading manufacturer of watches.
The Titan portfolio has over 60% share in the domestic market share.
The company has showrooms in every nook and corner of the countrythat caters to the needs of every segment of the people.
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TITAN
FOUNDED IN: 1987
HEADQUARTERS: India
AREA SERVED: 4 continent and 32 countries
India and other countries esp. Middle east, AsiaPacific and Africa
Has Customer base of over 80 million.
INDUSTRY: Watches
PRODUCTS: Watches, Jewellery, Eyewear &Precision Engineering
EMPLOYEES: 3,000
PARENT COMPANY: TATA
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AWARDS ACHIEVEDThe company has been awarded the following distinctions:
No.1 Brand in the Consumer Durables category in the "Brand
Equity" Survey of The Economic Times
Won the Young Design Entrepreneur of the Year at the National
Institute of Design and Business World
Retail Asia and Media Magazine Singapore adjudged Titan Industriesas amongst the leading Retailing Companies in India.
Titan has won the Brand Leadership award at the India Brand Summit.
The Time Products Division of the company was awarded the JRD QV
Award in 2006.
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Vision To be a world-class, innovative and
progressive organization and to build
Indias most desirable brands.
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Mission To create wealth for all our stakeholders
by building highly successful businesses
based on a customer-centric approach,
and to contribute to the community.
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Values and Standards
Total customer orientation
Employee appreciation
Performance culture and teamwork
Creativity and Innovation
Passion for excellence
Corporate Citizenship
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Strategies
Innovation
Quality
Creative Advertising Aamir Effect
Catalogue Advertising
Retail Stores
Cutting Edge Technology
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Cutting Edge Technology
The Design Studio:
Excellent Watch and Jewellery design.
Has international award winning designs to its credit.
Sophisticated Design & Development Centre
Advanced Pro-E workstations and prototyping facility.
Every Ford Mondeo car rolling out of the plant in Genk,
Belgium has a Titan Clock.
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BRAND POSITIONING
STRATEGIESAttribute Positioning:
First to bring Quartz watches to the Indian market. This helped topenetrate the market and gain a market share. Raga, Classiqueand Regalia
Benefit Positioning:
The Fastrack Digital range offers the customer a functional watch thatis attractive and has superior style.
Competitor Positioning:
With the entry of Omega, Tissot etc into the market who are catering tothe upper end of the market titan has tried to reposition itself byincreasing the price range.
Quality or Price Positioning:
In Indian market, Sonata is a perfect example of Price positioning, titancame up with this segment when it was facing heavy competition.
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BRAND AMBASSADOR
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Retail Stores
Of titan
ALL INDIA10000
Dealers
2300
Towns
World Of Titan177
Showrooms
104
Towns
Service Centers
616
Centers
314
Towns
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Market Capitalization (Rs. inCr.)
218
500
1018
3530
44005300
0
1000
2000
3000
4000
5000
2002-
03
2003-
04
2004-
05
2005-
06
2006-
07
May-08
Market Cap.
CrossedBillion $
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Domestic Level- HMT
Maxima-quartz
Casio
International level- Espirit
Swatch
Citizen
Seiko
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Marketing Mix
(4PS)
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Edge RagaOctan ZoopWWF HeritageOrion NebulaSonata ExactaSpectra DashRegalia FastrackRoyale ClassiqueXylus Eye +Titan Bandhan watches
It also markets Tommy Hilfiger watches under a
licensing arrangement
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Jewellery: Tanishq is India's largest and fastest
grow ing jewel lery brand w ith apremium range of gold
jewellery studded with diamonds or coloured gems. In Indiait has 102 boutiques across the country.
Eye wear: Titan Eye+ producessunglasses underFastrack brand and prescription eyewear consisting of
Frames, Lenses, Sunglasses, Accessories and ContactLenses.
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World of Titan Showrooms
Time Zone
Traditional Outlets
Non Traditional Outlets
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PRICING
Pricing Objectives1. Survival (i.e. Titan Exacta)
2. Market share (i.e. Titan Sonata)
3. Market skimming (i.e. Titan Nebula)
4. Product quality
Pricing method
1. Product line pricing
2. Promotional pricing
Application of pricing strategy
1. Lower segment
2. 1000 plus segment
PRICERaga Diva- Rs 4000-9500Zoop- Rs 5200- 6000
Nebula- Rs 26000- 85000Octane- Rs 5250- 7000Orion- Rs 3200- 7500Fastrack- Rs 500-4500
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PROMOTION1. Advertising
2. Sales promotion
3. Public relation
Titan brand ambassador:
Titan Brand: Aamir Khan Sonata: Mahendra Singh Dhoni
Raga: Gul Panag, Rani Mukherjee
Xylys: Rahul Bose
Fastrack: John Abraham
Titan tagline:Be more
Fast track tagline:How many you have?
Public relation
Gift concept
Promotion On Occasions
Advertising media:
Television Print Internet
Sales promotion
Sponsorship
Seasonality
Promotion throughContests
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SWOT AnalysisSTRENGTHS
Brand image and parentcompany is Tata group
Market segments with largepotential: women, youth,children, sportsmen, the budget-conscious , the big spenders.
Customer value and offeredafter sales service in a
showroom environment
Worlds 5th largest watchmanufacturers
Popular brand ambassdors
WEAKNESSES
High price for jewelley
Lack of scope inentering south indian
market
Service centres are rare
Less number of lowpriced products
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OPPORTUNITIES
Currently, sales in India stand at an low number of 25 watches per 1,000 people,
compared with 250 watches per 1,000 people in a developed society. Exchanging offer
Rural market
Continous innovation
different festive occasions
THREATSToo many players will dilute the market & the profit margin
Low priced China watches
Mobile phones.
Government rules and regulations
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Segmentation of Indian Watch industry
Based on price Mass (Rs.350-600), Popular (Rs.600-900),
Premium (Rs.900-1500), Super-premium (Rs.1500-8000) Connoisseur segments (above Rs.8000)
Based on user category
Mens watches
Womens watches Youth watches Kids watches Sports watches
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POSITIONING
Titan has been positioned as a premium brand, providing high quality products
Titan initially pioneered the concept of "Gifting watches".
Customers who were fed up with ugly time machines welcomed the brand
Titan.
Re- Positioning as a fashion accessory.
Watches were perceived as a onetime buy and consumers seldom ownedmultiple watches.
Titan pushed the concept of "Matching Watches to Clothes" in the recentcommercials.
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Introduction : WWF, Orion,Zoop, Diva, Octane
Growth: Nebula, Insignia,
Raga, Royal, Regalia, Edge etc
Maturity: Sonata, Fastrack,Dash
Decline: Aqura
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THE EYE WEAR BUSINESS
Started in 2004-05 by marketing Sunglasses under theFastrack brand
Targeted the youth segment
Achieved a sales turnover of over Rs 25 crores in 2006-07and Rs 40 crores in 2007-08
Pilot project for Prescription Eyewear started in Q4 2006-07
10 Titan Eye+ outlets as on 31 March 2008
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THE EYEWEAR MARKET AN UNTAPPED OPPORTUNITY
Growth: Market has been growing in double digits ~ 15-20% per annum andlikely to sustain
Demand drivers: Urbanization, literacy, Penetration of TV & computers, Pooreye health due to lifestyles/ improper diet, etc.
Margins: Overall mark ups of up to 300% exist between landed cost & retailprice!
Incidence:
30% of population typically needs correction in vision ~ 300 mn
Users: 84mn users which is about 25% of those who need the correctionConsumers change their glasses / frames once in 3 to 4 years on an average
Market size:
25-35 million units per annum
Rs 1500-1800 crs per annumComparable to the watch industry
Repeat purchase is a regular feature from adolescence to old age.
Customer lifetime value is very high
Almost everyone over 40 yrs needs correction.
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OUR BUSINESS
PROPOSITION
Product / Service Offering:
- Eye checking, Optometry
- Range of frames - Titan & licensed brands
- Range ofBranded Lenses
- Sunglasses Titan, Fastrack & licensed brands
- Contact Lenses, Accessories
To enter as a retail brand Chain of Stand Alone Stores
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WHERE WILL WE PLAY IN THE VALUE CHAIN
Frame andlens blank
manu-facturing
Wholesale
distribution
Lensfinishing
andassembly
RETAIL,
SERVICE
Design
and
Marketing
Mfg is not yet a
desirable option
Focus on strengths and high margin areas:
DESIGN, RETAIL, SERVICE & MARKETING
Tie up with
reputed lens
brands & labs
O U T S O U R C E
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REASONS FOR SUCESS
Brand
Quality
Good marketing and distributionnetwork
Corporate social responsibility
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THANK YOU