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Ppt of Retail Management

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    TITAN

    Time wear

    &

    Eye wearAm it Jha(12006)

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    OBJECTIVES

    MARKETING STRATEGIES BYDIFFERENT WATCH BRANDS IN INDIA.

    TITAN OR TIMEX? WHOSE CAPTURING

    A GREATER MARKET SHARE. INDIVIDUAL STRATEGIES.

    WHAT ARE THE CONSEQUENCES?

    RECOMMEMDATIONS FOR THECOMPANY HAVING LOW MARKETSHARE.

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    TITANBE MORE

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    One of the giant gods in Greek mythology who preceded the Olympian gods.

    The largest moon of the planet Saturn.

    World's fifth largest and India's leading manufacturer of watches.

    The Titan portfolio has over 60% share in the domestic market share.

    The company has showrooms in every nook and corner of the countrythat caters to the needs of every segment of the people.

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    TITAN

    FOUNDED IN: 1987

    HEADQUARTERS: India

    AREA SERVED: 4 continent and 32 countries

    India and other countries esp. Middle east, AsiaPacific and Africa

    Has Customer base of over 80 million.

    INDUSTRY: Watches

    PRODUCTS: Watches, Jewellery, Eyewear &Precision Engineering

    EMPLOYEES: 3,000

    PARENT COMPANY: TATA

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    AWARDS ACHIEVEDThe company has been awarded the following distinctions:

    No.1 Brand in the Consumer Durables category in the "Brand

    Equity" Survey of The Economic Times

    Won the Young Design Entrepreneur of the Year at the National

    Institute of Design and Business World

    Retail Asia and Media Magazine Singapore adjudged Titan Industriesas amongst the leading Retailing Companies in India.

    Titan has won the Brand Leadership award at the India Brand Summit.

    The Time Products Division of the company was awarded the JRD QV

    Award in 2006.

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    Vision To be a world-class, innovative and

    progressive organization and to build

    Indias most desirable brands.

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    Mission To create wealth for all our stakeholders

    by building highly successful businesses

    based on a customer-centric approach,

    and to contribute to the community.

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    Values and Standards

    Total customer orientation

    Employee appreciation

    Performance culture and teamwork

    Creativity and Innovation

    Passion for excellence

    Corporate Citizenship

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    Strategies

    Innovation

    Quality

    Creative Advertising Aamir Effect

    Catalogue Advertising

    Retail Stores

    Cutting Edge Technology

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    Cutting Edge Technology

    The Design Studio:

    Excellent Watch and Jewellery design.

    Has international award winning designs to its credit.

    Sophisticated Design & Development Centre

    Advanced Pro-E workstations and prototyping facility.

    Every Ford Mondeo car rolling out of the plant in Genk,

    Belgium has a Titan Clock.

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    BRAND POSITIONING

    STRATEGIESAttribute Positioning:

    First to bring Quartz watches to the Indian market. This helped topenetrate the market and gain a market share. Raga, Classiqueand Regalia

    Benefit Positioning:

    The Fastrack Digital range offers the customer a functional watch thatis attractive and has superior style.

    Competitor Positioning:

    With the entry of Omega, Tissot etc into the market who are catering tothe upper end of the market titan has tried to reposition itself byincreasing the price range.

    Quality or Price Positioning:

    In Indian market, Sonata is a perfect example of Price positioning, titancame up with this segment when it was facing heavy competition.

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    BRAND AMBASSADOR

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    Retail Stores

    Of titan

    ALL INDIA10000

    Dealers

    2300

    Towns

    World Of Titan177

    Showrooms

    104

    Towns

    Service Centers

    616

    Centers

    314

    Towns

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    Market Capitalization (Rs. inCr.)

    218

    500

    1018

    3530

    44005300

    0

    1000

    2000

    3000

    4000

    5000

    2002-

    03

    2003-

    04

    2004-

    05

    2005-

    06

    2006-

    07

    May-08

    Market Cap.

    CrossedBillion $

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    Domestic Level- HMT

    Maxima-quartz

    Casio

    International level- Espirit

    Swatch

    Citizen

    Seiko

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    Marketing Mix

    (4PS)

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    Edge RagaOctan ZoopWWF HeritageOrion NebulaSonata ExactaSpectra DashRegalia FastrackRoyale ClassiqueXylus Eye +Titan Bandhan watches

    It also markets Tommy Hilfiger watches under a

    licensing arrangement

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    Jewellery: Tanishq is India's largest and fastest

    grow ing jewel lery brand w ith apremium range of gold

    jewellery studded with diamonds or coloured gems. In Indiait has 102 boutiques across the country.

    Eye wear: Titan Eye+ producessunglasses underFastrack brand and prescription eyewear consisting of

    Frames, Lenses, Sunglasses, Accessories and ContactLenses.

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    World of Titan Showrooms

    Time Zone

    Traditional Outlets

    Non Traditional Outlets

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    PRICING

    Pricing Objectives1. Survival (i.e. Titan Exacta)

    2. Market share (i.e. Titan Sonata)

    3. Market skimming (i.e. Titan Nebula)

    4. Product quality

    Pricing method

    1. Product line pricing

    2. Promotional pricing

    Application of pricing strategy

    1. Lower segment

    2. 1000 plus segment

    PRICERaga Diva- Rs 4000-9500Zoop- Rs 5200- 6000

    Nebula- Rs 26000- 85000Octane- Rs 5250- 7000Orion- Rs 3200- 7500Fastrack- Rs 500-4500

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    PROMOTION1. Advertising

    2. Sales promotion

    3. Public relation

    Titan brand ambassador:

    Titan Brand: Aamir Khan Sonata: Mahendra Singh Dhoni

    Raga: Gul Panag, Rani Mukherjee

    Xylys: Rahul Bose

    Fastrack: John Abraham

    Titan tagline:Be more

    Fast track tagline:How many you have?

    Public relation

    Gift concept

    Promotion On Occasions

    Advertising media:

    Television Print Internet

    Sales promotion

    Sponsorship

    Seasonality

    Promotion throughContests

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    SWOT AnalysisSTRENGTHS

    Brand image and parentcompany is Tata group

    Market segments with largepotential: women, youth,children, sportsmen, the budget-conscious , the big spenders.

    Customer value and offeredafter sales service in a

    showroom environment

    Worlds 5th largest watchmanufacturers

    Popular brand ambassdors

    WEAKNESSES

    High price for jewelley

    Lack of scope inentering south indian

    market

    Service centres are rare

    Less number of lowpriced products

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    OPPORTUNITIES

    Currently, sales in India stand at an low number of 25 watches per 1,000 people,

    compared with 250 watches per 1,000 people in a developed society. Exchanging offer

    Rural market

    Continous innovation

    different festive occasions

    THREATSToo many players will dilute the market & the profit margin

    Low priced China watches

    Mobile phones.

    Government rules and regulations

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    Segmentation of Indian Watch industry

    Based on price Mass (Rs.350-600), Popular (Rs.600-900),

    Premium (Rs.900-1500), Super-premium (Rs.1500-8000) Connoisseur segments (above Rs.8000)

    Based on user category

    Mens watches

    Womens watches Youth watches Kids watches Sports watches

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    POSITIONING

    Titan has been positioned as a premium brand, providing high quality products

    Titan initially pioneered the concept of "Gifting watches".

    Customers who were fed up with ugly time machines welcomed the brand

    Titan.

    Re- Positioning as a fashion accessory.

    Watches were perceived as a onetime buy and consumers seldom ownedmultiple watches.

    Titan pushed the concept of "Matching Watches to Clothes" in the recentcommercials.

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    Introduction : WWF, Orion,Zoop, Diva, Octane

    Growth: Nebula, Insignia,

    Raga, Royal, Regalia, Edge etc

    Maturity: Sonata, Fastrack,Dash

    Decline: Aqura

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    THE EYE WEAR BUSINESS

    Started in 2004-05 by marketing Sunglasses under theFastrack brand

    Targeted the youth segment

    Achieved a sales turnover of over Rs 25 crores in 2006-07and Rs 40 crores in 2007-08

    Pilot project for Prescription Eyewear started in Q4 2006-07

    10 Titan Eye+ outlets as on 31 March 2008

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    THE EYEWEAR MARKET AN UNTAPPED OPPORTUNITY

    Growth: Market has been growing in double digits ~ 15-20% per annum andlikely to sustain

    Demand drivers: Urbanization, literacy, Penetration of TV & computers, Pooreye health due to lifestyles/ improper diet, etc.

    Margins: Overall mark ups of up to 300% exist between landed cost & retailprice!

    Incidence:

    30% of population typically needs correction in vision ~ 300 mn

    Users: 84mn users which is about 25% of those who need the correctionConsumers change their glasses / frames once in 3 to 4 years on an average

    Market size:

    25-35 million units per annum

    Rs 1500-1800 crs per annumComparable to the watch industry

    Repeat purchase is a regular feature from adolescence to old age.

    Customer lifetime value is very high

    Almost everyone over 40 yrs needs correction.

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    OUR BUSINESS

    PROPOSITION

    Product / Service Offering:

    - Eye checking, Optometry

    - Range of frames - Titan & licensed brands

    - Range ofBranded Lenses

    - Sunglasses Titan, Fastrack & licensed brands

    - Contact Lenses, Accessories

    To enter as a retail brand Chain of Stand Alone Stores

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    WHERE WILL WE PLAY IN THE VALUE CHAIN

    Frame andlens blank

    manu-facturing

    Wholesale

    distribution

    Lensfinishing

    andassembly

    RETAIL,

    SERVICE

    Design

    and

    Marketing

    Mfg is not yet a

    desirable option

    Focus on strengths and high margin areas:

    DESIGN, RETAIL, SERVICE & MARKETING

    Tie up with

    reputed lens

    brands & labs

    O U T S O U R C E

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    REASONS FOR SUCESS

    Brand

    Quality

    Good marketing and distributionnetwork

    Corporate social responsibility

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    THANK YOU


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