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ADDIS ABABA UNIVERSITY FACULTY OF BUSINESS AND PUBLIC ADMINISTRATION MASTER OF BUSINESS ADMINISTRATION Marketing Analysis in the Case of St.George brewery Factory Admasu Abera GSR/0691/03 Birhanu Tsehay GSR/0695/03 Mulu Meisho GSR/0612/03 Mulugeta Mehari GSR/3142/03 Sileshi Talegeta GSR/0717/03 W/gebreil Mezgebe GSR/0720/03
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ADDIS ABABA UNIVERSITYFACULTY OF BUSINESS AND PUBLIC ADMINISTRATION

MASTER OF BUSINESS ADMINISTRATION 

Marketing Analysis in the Case of St.George brewery Factory

Admasu Abera

GSR/0691/03

Birhanu Tsehay

GSR/0695/03

Mulu Meisho

GSR/0612/03

Mulugeta Mehari

GSR/3142/03

Sileshi Talegeta

GSR/0717/03

W/gebreil Mezgebe

GSR/0720/03

Muluken Hailu GSR

/0257/02

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INTRODUCTION

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CONT…. Ethiopia’s beer industry is currently comprised of five

major breweries . Three state-owned enterprises, A foreign investor, and A local private producer.

The market is currently dominated by BGI Ethiopia of Castel Group, which is owned by French investor Mr. Castel and produces St.George brand with a share of around 50 percent nation-wide and even higher in Addis Ababa.

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CONT….. Ethiopia is strategically important country in the Horn of

Africa. The existence of international meetings and conferences

creates a huge demand for investment at an international and domestic level, even an increase in such demand is expected in the future.

However, the supply of beer is far below the level needed to meet the demand.

Currently, there are only five breweries in Ethiopia namely :St.george, Dashen, Harar, Meta and Bedele beer Factories.

Since this industry can create job opportunities for workers, the development of the beer industry benefits not only the investors but also reduce poverty.

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CONT…

Encouraged by these factors, so many investors have

planned to enter the market and more are still planning to

do so like Raya, Zebider, Heineken and Habesha Brewery

investors.

St. George brewery factory was established in 1922 for the

sole purpose of producing first bottled beer in Ethiopia.

The St. George Brewery is located near the Mexico Square,

Addis Ababa, and occupies an area of 20,000 square meters

of land and has a sister company in Kombolcha and new

plant built in Hawasa.

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GENERAL ENVIRONMENT

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POLITICAL ENVIRONMENT The government allow a favorable investment opportunity for

the industry. The introduction of a democratic multi-party system,

enshrined in the Constitution of the Federal Democratic Republic of Ethiopia adopted in December 1994 by an elected constituent assembly followed the defeat of the Derg regime in 1991.

Since 1995, periodic elections have taken place in Ethiopia every five years. On 23 May 2010.

The violence that erupted after 2005 elections remained foremost in the minds of most Ethiopians.

The existing Labor law of Ethiopia is referred to as the “Labor Proclamation No. 377/2003.” It has become the principal source of labor law in Ethiopia.

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ECONOMIC ENVIRONMENT

The performance of the world economy represents one of the

most destructive economic crises in the last few years, perhaps

with more devastating effects than ever before.

The overall international economic system, almost all

individual national economies are affected, including Ethiopia.

Problems are reflected in reduced demand, difficult access to

export markets and particularly capital markets which are

reserved for the recovery of those economies which caused the

current (prime) economic crisis.

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GDP GROWTH IN ETHIOPIA GDP is broadly the economic worth of the country. It is the total

consumption (private + government spending), investment and trade balance (exports - imports) together.

The Ethiopian economy is dominated by service and traditional agriculture. Agriculture accounted for about 42% of GDP during 2009/10 ,the service sector contributed 45% while the share of industry sector averaged 13%.

In 2009/10 fiscal year, service sector was leading the two sectors growing at 13 percent followed by 10.6 and 7.6 percent growth rates of Industry and agriculture, respectively.

The industry sector of Ethiopia, which has been growing at a constant rate of around 10 percent for the past seven years, will grow by 14 percent this year (2010/11 fiscal year).

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INFLATION IN ETHIOPIA

Inflation rate shot up to an average of 46%.

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INTEREST RATE IN ETHIOPIA

The national bank of Ethiopia increase the minimum interest rate on savings and time deposits from 3 to 4 percent effective from July 4, 2007, in response to NBE, commercial banks revised their minimum deposit interest rates on saving and time deposits upward by one percentage.

Tax rate in Ethiopia

Tax treaties to avoid double tax payment are signed with several countries, along with bilateral treaties for the protection and promotion of investments also implemented in Ethiopia. In Ethiopia corporate income tax (tax on profit) is 30%, 15% VAT is payable on businesses with a turnover above $54,000.

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SOCIO CULTURAL ENVIRONMENT

Ethiopia is endowed with multi socio-cultural factors such as

languages, religion, dressing, eating and lifestyles. Also the role of

men and women varies from region to region. It has great impact

on the economic development of the nation because most of the

cultural practices do not allow women to participate in decision

making process.

No reliable statistics exist on religious affiliation in Ethiopia. Still,

clearly, by far the largest faiths are Orthodox Christianity and

Islam. Each is thought to constitute perhaps 40 to 45 percent of

the population.

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TECHNOLOGICAL ENVIRONMENT

Changes in the technological environment have had some of the

most dramatic effects on business made in Ethiopia.

A company may be thoroughly committed to a particular type of

technology, and may have made major investments in equipment

and training only to see a new, more innovative and cost-effective

technology emerge.

Unfortunately, there is a negative side to technological progress.

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CONT…..

The introduction of factories using modern technologies have

polluted both air and water and contributed to various

environmental and health-related problems.

The Ethiopian government, in realization of the productivity

enhancing effect of infrastructure, has pursued an ambitious

infrastructure expansion program for the past fifteen years.

It is investing heavily in roads, telecom, power as well as

social infrastructure in schools, health services and water

supply.

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TASK ENVIRONMENT

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Major input suppliers Assela malt factory Ethiopian crown and can manufacturing

Industrial S.C Bottles and glass factory S.C Universal plastic PLC hops and foreign purchased goods and items

from the Check Republic, Germany. yeast from Denmark are transported all the

way from Djibouti port to the Factory.

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Competitors

Brewery Addis Ababa National

St.George 64% 48%

Meta 12% 16%

Dashen 11% 13%

Harar 5% 11%

Beadle 7% 10%

Total 100% 100%

Source: Access Capital Estimates based on Industry Experts

Market Share of Ethiopian Breweries

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Customers

The factory’s major customers and clients are Hotels, Restaurants, Grocery, Bars and households.

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Publics

In Medias and news papers the factory has good will.

It uses agents to distribute products to final customers.

Since, it is owned by well known international beer factory it is very easy to access funds from financial institution.

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Market demand size

Beer Consumption in Africa beer consumption per head

Ethiopia 4 Liters

Kenya 12 Liters

Swaziland 19 Liters

Cameroon 25 Liters

Angola 37 Liters

Botswana 40 Liters

Nigeria 53 Liters

South Africa 59 Liters

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INTERNAL ENVIRONMENT

Corporate Culture

Production Function

Personnel Function

Market Function

Distribution and market facilities

Finance

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THE MICHAEL PORTER’S FIVE FORCES

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CONT…

Porter’s Five Forces are the factors that can influence sustainable profitability within the industry five forces are:- intensity of rivalry availability of substitutes bargaining power of buyers bargaining power of suppliers threat of entry

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I. INTENSITY OF RIVALRY OF EXISTING FIRMS

Rivalry is the extent to which companies compete

with one another for customers. Rivalry can be

price-based or non price-based.

Price-based rivalry- The beer industry does not

have evidence of price wars. Beer prices have

increased, but that is mostly due to inflation. The

increased prices are industry wide and not company

specific

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CONT…

Non-price based rivalry- The beer industry primarily competes with non-price based rivalry.

product innovations- throughout beer brewing companies such as low carbohydrate beer, light lager that is brewed with salt and lime, features.

Product differentiation- Different breweries use various beer styles to meet consumer preferences. Beer styles can vary depending on the color, flavor, strength, ingredients, production method, formula, history, or origin of the beer.

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II. AVAILABILITY OF SUBSTITUTES

The availability of substitutes impacts

industry profits because consumers

may choose a substitute well over this

industry product. Therefore, in

analyzing substitutes for the beer

industry, the focus should on other

forms of alcohol, such as wine.

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III. BARGAINING POWER OF SUPPLIERS

Suppliers have high bargaining power in the industry. In this industry supplier concentration is low, which can possibly decrease the sustainable profits of the industry.

IV. Bargaining Power of Buyers The main buyers of beer in the brewing industry

are distributors, hotels, bars and restaurants. Bargaining power of buyers increase when: there are few distributors, hotels, bars, restaurants and households in the market.

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V. THREAT OF ENTRY

When a new firm enters into an industry it can affect all of the firms that are currently in that industry.

Porter describes this threat of entry as “new entrants to an industry bring new capacity, the desire to gain market share, and often substantial resources.

Prices can be bid down or incumbents cost inflated as a result, reducing profitability.”

Therefore as new firms enter into an industry the entire industry’s potential for sustained profits is reduced due to the increased amount of competition in that industry.

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CONT’D

Some factors help reduce the threat of entry as they act as barriers that prevent new firms from entering into this industry.

These factors include economies of scale, product differentiation, company goodwill, capital requirements, access to distribution channels, and government regulations.

When these factors reduce the threat of entry, the profit potential for the industry increases

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MARKETING PLAN

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EXECUTIVE SUMMARY

Ethiopia’s beer industry is currently comprised of five major brewery factories in Ethiopia.

St. George is the leader of the market with market share of 48% at national level and 64% in Addis Ababa.

The company plans to maintain its postion by expanding its plant capacity to exploit the uncovered demand.

Its business objective is to produce quality standard beer and sale to customers with a view to satisfying their needs.

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CONT…

The perpuse of the compny is to have superior financial performance by addressing social and environmental issues.

The level of its operation in terms of production and sales has increased quite significantly over the years.

It has undertaken major expansion programs until now. Currently its production capacity is over 1,700,000 hectoliter (is the unit of measure used in the beer industry, 1 hectoliter equals 100 liters) and total capital reached over Birr 520 millions.

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Mission

To provide convenient beverages and offering opportunities for growth and enrichment to their employees, their business partners and the communities in which they operate.

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Vision

St. George has the vision to be the world's premier consumer product company and continually improve all aspects of the country in which they operate environment, social, economic - creating a better tomorrow than today.

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Marketing objective

To produce quality standard beer and sale to customers with a view to satisfying their needs.

To maintain the leadership in all target markets

Specific objectives Increase sales of St. George by 50% To increase market share by 10% on the nation

wide. To earn gross profit margin of 45% To increase capacity by 30%

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Market definition and segmentation

Will continue to use geographical segmentation and it has nine target markets.

Application of well organized geographical market segments which has 5 segments in Addis and 1 outlet for each region.

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Marketing Strategies

To protect the current position by:

Expanding market shares Protect existing market shares Defend the market share

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Situational Analysis

Competitors Political and legal environment Economic environment. Socio cultural environment: Technological

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SWOT ANALYSIS

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Strength

The factory shall have a production capacity of

1,700,000 hectoliters and it will increase by 30%

when Hawassa plant work at its full capacity

The main branch is located at the center of capital city.

Introduction of new organizational practices like

providing machinery and training for customers,

branding cars, and pasturalized draft beer.

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CONT… It is market leader in brewery industry of the

country.

Purchase share of new entry beer industries like Raya.

Participating in social activities like, building schools and parks, sponsoring concerts ,sport events and graduation bulletins

Application of well organized geographical market segments

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WEAKNESSES

Lack of innovation in complacency with the need of some customers such as developing variety products

Unable to cope up with current demand

Shortage of skilled technical personnel and raw materials

Poor research and developmental practice

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OPPORTUNITIES

Conducive investment condition in the country

The second most populous country in Sub-Saharan Africa.

High economic growth in the country

Infrastructure development in the country

Expansion of hotel industry and Potential tourism sites

Vast availability of potential markets in the country.

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Threats

Shortages of resources such as bottle, malts and power

Increase in inflation rate

Increase in petroleum and other input material price

New entrants like Zebider, Raya, Heineken and Habesha brewery factory

The weather condition is not favorable for the growth of hops.

Adverse shifts in trade policies of foreign governments Anti pollution law

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The Marketing Mix Strategies

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Product The factory will continue to offer the products (St.

George beer, castle beer and draft)

Maintaining the product quality, design, features,

branding and packaging in line with customer

requirements.

As part of product offering, the factory provide

various services like offering, installing and repairing

machineries and related materials

The bottle of the beer is designed in such a way that

it prevents the beer from sunlight which may spoil

the beer.

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Price

Total cost of production and distribution

Geographical location

Competitors’ price

In setting the price of the products the factory

considers following factors:

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Place/ Distribution

The factory will use indirect distribution system

through agents to reach to the final users.

The final users will be prioritized based on their

incremental, new and shifts in demand are

considered.

Various aspects like transportation, location

near markets are kept in mind when forming a

breweries distribution centre.

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Promotion

The factory will continue to use passive

promotional strategies using Medias and

public relation depending on the demand and

supply.

With respect to Medias the company usually

employs different printing Medias like

magazines, newspapers, student graduation

bulletins, transit advertising and bill board.

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CONT…

Regarding public relations the company will

continue to offer the society with educational,

healthcare, afforestation and agricultural facilities

and sponsoring different programs such as

concerts.

Generally, promotion is intended to communicate

the ability to manufacture good quality brews

that will satisfy the customer’s needs.

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Marketing Implementation

Shortening the lead time orders from suppliers

Recruiting additional qualified employees to achieve the

marketing objectives

Training and retraining the existing personnel and

customers

Acquiring new and innovative technologies to deal with

dynamic environment

Retaining the existing customers and reaching new

customers through effective channel of communication

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Marketing Implementation Schedule

Activity Date

Obtain management approval Aug. 30, 2004

Recruiting additional employees Beg. Sep. 2004

Training staff Mid Sep. 2004

visit prospective customers On Sep. 2004

Training customers Sep. 25, 2004

Contracting with advertising agency Sep. 30, 2004

Select and Train Agents Big. Oct. 2004

Provide the agent with a formal written program of the plan

Mid Oct. 2004

Hold an official launching End Oct. 2004

Advertise in the local magazine and newspapers

Weekly during Oct. 2004

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Financial Projections

sales volum

e costs

expenses

net income

The projection is done in terms of

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Twelve-month ProjectionsSales 3,970,166,680 100%

Cost of Goods Sold 2,183,591,674 55%

Gross Profit Margin 1,786,575,006 45%

Total operating expenses 702,719,502 17.7%

Income before tax 3,267,447,178 82.3%

Tax (30%) 980,234,153 42.4%

Net income 2,287,213,025 57.6%

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CONTROL CARTS

Activity Performed by Frequency

Performance evaluation of marketing staff Marketing Manager Quarterly

Review performance of agents Marketing Manager Quarterly

Measure financial results against projectionsMarketing Manager/

AccountantMonthly

survey to determine customers' satisfaction

with the product qualityInternal Audit Quarterly

Diagnose any gap Internal Audit As necessary

Take corrective action Marketing Manager As necessary

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VARIABLES AFFECTING BREWERY INDUSTRY ATTRACTIVENESS

Political/legal Tax -

Political stability +

Antipollution law -

Government incentives -

Economic Economic growth +

Inflation -

Interest rate +

Infrastructure development +

Infrastructure availability -

Technology Technological development +

Technological volatility -

Scio-cultural Religion -

Culture and attitude -Demography +Population growth +

Others Entry/exist costs -Competition/new entrants -

Supplies of raw materials -

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THE END