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PR in Romania - U&A

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    Date: February 2007Prepared for:

    PR / Communication

    Usage and Attitudes

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    2

    Methodology

    Research methodSurveyTarget populationCompanies which either engage or intend to engage in PR activities in the next 6 months: topcompanies concerning the turnover, top companies concerning the advertising budget, top Fortune/Forbes companies, which have branches in Romania, companies which are customers of PR agencies,

    companies which have potential for PR activities.

    Data collection techniqueCATI and CAWI interviews

    Fieldwork28th of November 2006 - 11th of January 2007

    Sample size197 respondents

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    3

    Part 1 Ways of Engaging in PR Activities

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    4

    Types of PR Activities Engagedby the Company

    Engaging in PR Activities

    Q1. Does your company engage in PR activities?

    Q3. What types of PR activities are engaged by your company?Q28. Which of the following statements best describes the PR activity in your company?

    Brand PR

    Corporate PR

    Continuity of PR Activities Engagedby the Company

    Currently Engaging in PR ActivitiesTotal

    SampleN*=197

    N**=182

    N**=182

    *Base: Companies which either engage or intend to engage in PRactivities in the next 6 months**Base: Companies engaged in PR activities.

    The PR activity takes place from

    now and then, whenever necessary

    The PR activity takes place continuously

    Brand PR Only

    Corporate PR Only

    Both Brand PR &Corporate PR

    No (but

    intend to)

    7.6%

    Yes

    92.4%

    86.3

    65.4

    %

    51.6%

    34.6%

    13.7%

    31.9%

    68.1%

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    5

    56.6

    80.2

    85.7

    86.3

    87.4

    Areas Covered by PR Activities

    Q7. Please tell me which of the following PR activities constantly take place in your company?

    Internal communications

    Marketing / Brand communications

    Corporate communications

    Communications with business partners

    Communications regarding corporatesocial responsibility

    Areas Covered by PR ActivitiesBrand PR Only 68.0%

    Corporate PR Only 92.1%

    Both Brand PR & Corporate PR 89.4%

    Brand PR Only 96.0%

    Corporate PR Only 73.0%

    Both Brand PR & Corporate PR 92.6%

    Brand PR Only 72.0%

    Both Brand PR & Corporate PR 89.4%

    Brand PR Only 36.0%

    Corporate PR Only 81.0%

    Both Brand PR & Corporate PR 91.5%

    Brand PR Only 24.0%

    Corporate PR Only 58.7%

    Both Brand PR & Corporate PR 63.8%

    *Base: Companies engaged in PR activities.

    %

    N*=182

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    Media relations(press releases, meetings with the press)

    Consultancy on communications issues

    Crisis monitoringMedia monitoring

    Internal communications

    Government relations/public affairs

    Corporate social responsibility

    Financial/investors relations

    Planning and organizing events

    PR Services Used by the Company

    Q10. Which are the PR activities your company has engaged in?

    89.6

    91.2

    96.2

    82.4

    58.2

    58.2

    47.8

    46.2

    34.6

    PR Services Used by CompaniesBrand PR Only 88.0%

    Both Brand PR & Corporate PR 98.9%

    Brand PR Only 68.0%

    Corporate PR Only 95.2%

    Both Brand PR & Corporate PR 91.5%

    Corporate PR Only 46.0%

    Both Brand PR & Corporate PR 66.0%

    Brand PR Only 28.0%

    Corporate PR Only 57.1%

    Both Brand PR & Corporate PR 67.0%

    N*=182

    *Base: Companies engaged in PR activities.

    %

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    Purposes of PR Activities

    Q8. Which of the following purposes does your company try to achieve through PR activities?

    73.6

    75.3

    91.2

    92.9

    95.1reating an image of the company

    Creating a reputation of the company

    Supporting products and services

    Managing crises

    Involving and rewarding the employees

    Brand PR Only 84.0%

    Corporate PR Only 96.8%

    Both Brand PR & Corporate PR 96.8%

    Brand PR Only 100.0%

    Corporate PR Only 81.0%

    Both Brand PR & Corporate PR 98.9%

    Brand PR Only 68.0%Corporate PR Only 90.5%

    Both Brand PR & Corporate PR 97.9%

    Corporate PR Only 90.5%

    Both Brand PR & Corporate PR 97.9%

    Brand PR Only 52.0%

    Corporate PR Only 82.5%

    Both Brand PR & Corporate PR 76.6%

    *Base: Companies engaged in PR activities.

    %N*=182

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    Part 2 Attitudes towards PR Activities

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    Attitudes towards PR Activities

    Q27. Now I will read some statements regarding the PR activity. Please express your agreement or disagreement with each of these statements, using the options

    totally disagree, slightly disagree, neither agree, nor disagree, slightly agree and totally agree.

    18.8

    15.7

    20.8

    13.7

    25.9

    35.0

    21.8

    14.2

    10.2

    17.3

    17.3

    32.0

    8.1

    10.2

    62.4

    19.3

    5.6

    9.6

    26.9

    21.8

    24.4

    29.4

    24.4

    27.4

    17.8

    39.1

    17.8

    8.14.1

    1.0

    (5) Totally agree (4) Slightly agree (3) Neither agree nor disagree (2) Slightly disagree (1) Totally disagree

    A good agency can avouch for the resultsfrom the very beginning

    he PR activity is not efficient if the media value is lowerthan the budget invested in the media relations service

    The PR activity needs to be continuousin order to be efficient

    The PR agency is responsible for everything thatappears in the media about its clients

    The PR activity has immediate results

    The PR activity is really an ensemble of twistedinformation about the respective company

    T2B*

    28.4

    29.9

    37.1

    37.6

    41.1

    86.8

    Mean

    2.52

    2.66

    3.13

    2.96

    3.00

    4.43

    Total Sample(N=197) B2B**

    53.8

    52.3

    23.9

    35.0

    43.2

    5.1

    *T2B: 5=Totally agree + 4=Slightly agree**B2B: 1=Totally disagree + 2=Slightly disagree

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    Brand PR Only 56.0%

    Corporate PR Only 25.4%

    Both Brand PR & Corporate PR 30.9%

    12.1%

    18.1%

    32.4%

    37.4%

    Perception of the PR ActivityWithin the Company

    Q9. How is the PR activity perceived in your company?

    *Base: Companies engaged in PR activities.

    As part of the companys business strategy

    As part of the companys marketing plan

    As part of the companys integratedcommunications strategy

    As a tactical activity supporting the company strategy

    N*=182

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    Part 3 Departments and Positions Engaging in PR Practices

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    Departments Engaging in PR Activities

    Q5. Which of the following departments are there in your company?

    Q6. Which of the following departments engage in PR activities in your company?

    36.8

    41.8

    34.1

    2.7

    91.2

    Existing Departments Within the Company Company Departments Engaging in PR Activities

    Marketing department

    PR departmentCommunication and advertising

    departmentProduct / brand managementdepartmentHuman resources department

    Another department

    DK/ NA

    N*=182

    Corporate PR Only 23.8%

    Both Brand PR & Corporate PR 39.4%

    *Base: Companies engaged in PR activities.

    (not asked about)

    % %53.3

    35.7

    27.5

    14.3

    1.6

    13.2

    3.8

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    27.3

    10.2

    1.1

    11.4

    22.7

    2.3

    29.6

    62.5

    39.8

    8.0

    9.1

    6.8

    23.9

    61.4

    27.3

    Positions Involved in PR Activities

    Q21. Which of the following positions exist in your company?Q22. Who initiates PR projects in your company?

    Q23. Who influences the choice of PR agencies in your company?Q24. Who makes the final decision in choosing the PR agencies in your company?

    Existing Positions Within the Company Initiator of the PR projects Influencer in ChoosingPR Agencies

    Decision Maker inChoosing PR Agencies

    N*=88

    Owner/Shareholder/Director

    Executive manager

    Economic manager/

    Financial manager

    Human resources manager

    PR manager

    Marketing manager

    Someone else

    DK/ NA

    *Base: Companies which outsource their PR activities.

    (one answer only)% % % %96.6

    39.8

    92.1

    79.6

    88.6

    33.0

    60.2

    2.3

    1.1

    5.7

    3.4

    17.0

    10.2

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    Part 4 Outsourcing of PR Activities

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    Outsourcing of PR Activities

    Q11. Does your company outsource their PR activities?

    Q12. Which of the following PR activities were outsourced in the past 12 months?

    PR Services Outsourced in the Past 12 Monthsutsourcing PR Activities

    Media relations(press releases, meetings with the press)

    Consultancy on communications issuesCrisis monitoring

    Media monitoring

    Internal communications

    Government relations/public affairs

    Corporate social responsibility

    Financial/investors relations

    Planning and organizing events

    Brand PR Only 28.0%

    Corporate PR Only 61.9%Both Brand PR & Corporate PR 51.1%

    Brand PR Only 72.0%

    Corporate PR Only 38.1%

    Both Brand PR & Corporate PR 48.9%

    N*=182

    N**=88

    *Base: Companies engaged in PR activities.**Base: Companies which outsource their PR activities.

    %

    No

    51.6%

    Yes

    48.4%

    68.2

    67.1

    62.5

    35.2

    26.1

    14.8

    9.1

    6.8

    4.6

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    Satisfaction towards the OutsourcedPR Services

    Q13. Please tell me how satisfied you are with each of the PR activities you mentioned, using the options very dissatisfied, dissatisfied, neither satisfied, nor

    dissatisfied, satisfied and very satisfied.

    50.0

    69.2

    33.3

    56.7

    11.9

    13.0

    14.6

    25.0

    15.4

    16.7

    11.731.7

    50.0

    15.4

    25.0

    50.0

    27.3

    26.1

    25.8

    20.3

    60.9

    62.7

    50.0

    52.7

    61.3 12.9

    5.1

    5.5

    T2B**

    75.0

    100.0

    87.1

    83.1

    88.0

    87.0

    Mean

    4.00

    4.50

    4.13

    3.98

    4.02

    4.13

    88.3 4.20

    83.3 4.33

    84.6 4.00

    (5) Very satisfied (4) Satisfied (2) Dissatisfied (1) Very dissatisfied(3) Neither satisfied nor dissatisfied

    Media relations(press releases, meetings with the press)

    Crisis monitoring

    Media monitoring

    Internal communications

    Government relations/public affairs

    Corporate social responsibility

    Financial/investors relations

    Planning and organizing events

    Consultancy on communications issues

    N=59

    N=31

    N*=23

    N=55

    N*=8

    N*=4

    N*=13

    N*=6

    N=60

    Base: Companies which outsource their PR activities. *Small base: Treat data with caution**T2B: 5=Very satisfied + 4=Satisfied

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    Importance of Aspects Related toPR Activities

    Q15. Now I will read several aspects related to the activities of PR agencies. Please tell me how important each one of these aspects is in evaluating a PR agency,

    using the options not at all important, somewhat important, important and very important.

    T2B** Mean

    3.68

    3.43

    3.60

    3.53

    3.65

    3.52

    3.83

    (4) Very important (3) Important (2) Somewhat important (1) Not at al l important

    N*=88

    *Base: Companies which outsource their PR activities.**T2B: 4=Very important + 3=Important

    92.0

    95.5

    100.0

    97.7

    89.8

    95.5

    92.0

    38.6

    4.6

    2.3

    6.8

    83.0

    72.7

    67.1

    68.2

    62.5

    56.8

    53.4 36.4

    22.7

    23.9

    29.6

    17.1

    30.7

    10.2

    4.6

    8.0

    1.1

    Strategic approach

    General concept / the concept correspondingto the suggested instruments

    Planning

    Maintaining the relation with the client

    Execution / Implementation

    Reporting

    Evaluation

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    Part 5 PR Budget

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    There is a budget plan on activitiesfor the whole fiscal year

    PR Budget Planning

    Existence of a PR Budget in the Company

    Q29. Is there a budget allotted to PR activities in your company?

    Q30. Which of the following statements best describes the way in which the PR budget is planned in your company?

    PR Budget

    N*=182

    N**=150

    *Base: Companies engaged in PR activities.**Base: Companies which have a budget allotted to PR activities.

    The PR budget is allotted depending

    on the issues that arise

    Yes

    82.5%

    No

    15.9%

    Don't know

    1.6%

    75.3%

    24.7%

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    Q31. How did the budget allotted for PR activities evolve in 2006 as compared to 2005? How much?Q32. How will the budget allotted for PR activities evolve in 2007 as compared to 2006? How much?Q33. Approximately, what is the budget allotted to PR activities in the fiscal year 2006?

    Evolution & Size of the PR Budget

    PR Budget for 2006 Fiscal Year

    Evolution of the PR Budget- 2006 vs. 2005 - Estimated Evolution of the PR Budget- 2006 vs. 2007 -

    Mean33.19 %

    **Mean11.25 %

    with

    with

    Mean27.59 %with

    N*=150

    N*=150

    **Small base: Treat data with caution

    N**=27

    65,695 Euro

    *Base: Companies which have a budget allotted to PR activities.

    Dont

    know

    12.7

    It decreased,

    4.7%

    It remained

    constant,

    12.7%

    It increased,

    70.0%

    It will

    increase

    66.0%

    It will remain

    constant

    20.7%

    Dont know

    13.3%

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    Part 6 Demographics

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    Company Profile

    3.6

    3.6

    2.0

    1.5

    1.5

    16.8

    2.0

    4.1

    4.1

    4.1

    4.6

    5.1

    4.1

    13.7

    10.27.6

    6.1

    5.6

    D1. What field of activity is your company operating in?

    Field of ActivityBusiness services (lawyer, real estate, consultancy etc.)

    BankingFood productionMedical and pharmaceutical

    Fast Moving Consumer Goods (FMCG)Transport

    ITRetail

    Chemical industryConstructions

    Energy and natural resourcesAuto

    TourismWholesale distribution

    MediaTelecommunications

    Another fieldDK/ NA

    Total sample (N=197)

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    Company Profile

    9.1%

    6.6%3.6%22.3%

    32.0% 9.1%

    17.3%

    1-3 million

    3-5 million

    5-10 million

    10-30 million

    30-50 million

    Over 50 million

    DK/ NA

    CompanyTurnover (EURO)

    D3. How many employees are there in your company?

    D4. Which of the following categories does your companys turnover belong to?

    1001 - 2000

    14.2%

    More than

    2000

    14.7%

    501 - 1000

    15.2%201 - 500

    22.3%

    101 - 200

    12.7%

    50 - 100

    8.6%

    Less than 50

    12.2%

    Number of Employees Total sample (N=197)

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    4.1%

    4.6%

    6.6%

    35.5%

    36.0%

    7.1%1.5% 1.0%

    2.5%1.0%

    PR Department

    Marketing Department

    Communication Department

    Economic Department

    General/Executive Director

    Human Resources Department

    Client Service Department

    Financial Department

    Manager/Director Unspecified

    Other

    D2. What is your current position?

    Respondents Profile

    Position within the CompanyTotal sample (N=197)

    PR manager/ director 17.3%

    Other PR positions (coordinator/

    specialist/ officer) 16.8Corporate affairs manager 2.0%

    Marketing manager/director 21.8%

    Other marketing positions (specialist/analyst/ coordinator) 12.2%

    Brand manager 1.5%

    Other communications positions(analyst/ assistant) 4.1%

    Communication manager/director 2.5%

    Human resources manager 1.0%

    Human resources officer 0.5%

    Financial manager 0.5%

    Financial analyst 0.5%

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    Respondents ProfileTotal sample (N=197)

    55 y.o. or

    more

    2.0%45 - 54 y.o.

    5.6%35 - 44 y.o.

    20.3%

    25 - 34 y.o.

    65.0%

    24 y.o. or

    less

    7.1%

    Male

    31.5%

    Female

    68.5%

    Age Category

    Gender

    D5. What is your age?

    D6. Gender


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