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The Silver Anvil Award:Iams Home 4 the Holidays
The Icon of Best Public Relations Practices The Silver Anvil, symbolizing the forging of
public opinion, is awarded annually to organizations that have successfully addressed a contemporary issue with exemplary professional skill, creativity and resourcefulness.
The public relations profession’s most prestigious honor, the Silver Anvil Award acknowledges the very highest level of achievement and is the established icon of the “best of the best” public relations practices.
Silver Anvil Awards Are:
Respected. Representative. Rigorous. Rewarding.
http://www.prsa.org/Awards/SilverAnvil
Iams Pet Food Company
Iams produces dog and cat food and prides itself in healthy, prebiotic pet food to ensure premium protection for a healthy diet
http://www.iams.com/iams/premium-pet-food.jsp
PainePR This Public Relations firm has four core
values: › Cooperation› Openness› Fairness› Excellence
These principles are part of the fabric of the company and are reflected in all PainePR’s operating practices.
Iams Home 4 the Holidays
Iams’ goal for 2008 was to find one million homeless pets a home in three short months› The campaign was a major success, finding
1.2 million pets a home in the three month time span
Research
Before preliminary research, PainePR had to address many challenges along the way:› Enlist support from national broadcast media
to let the public know about the pet adoption program
› Alter the public’s negative opinion on pets from shelters to give it a positive spin
› Deflect animal activists that tried to place Iams Pet Food Company in a negative light
› Stay within the budget and find creative ways to give the program publicity on such a tight budget.
Research
To gain national broadcast media coverage of the program, PainePR had to first research multiple pet adoption programs, celebrity spokespeople, and advertising costs to determine the best route to take to reach the goal. The firm also researched the already-existing partnerships and the past successes of similar programs.
Research
PainePR also mapped out the public’s feeling toward Iams, pet adoption, and the Iams Home for the Holidays campaign. In doing so, this allowed the firm to assess the needs and wants of their target audience. The more a firm knows their audience, the better the firm can provide for them.
Research
PainePR also implemented research on the animal activist groups working against Iams. To deflect the actions against the program and Iams Pet Food Company, PainePR had to determine why these groups wanted to work against the campaign. Just as a company must know their customers and supporters, they must also understand their adversaries.
Action
Objectives: Ensure at least 1 million pets are
adopted during three-month campaign Reach consumers through national
media placements featuring a celebrity spokesperson
Leverage online influencers through editorial coverage and conversations
Objectives
Bring traffic to www.IH4TH.com
Increase number of participating animal shelter and rescue organizations
Reach consumers with Iams pet food sample, along with health an wellness education materials
Strategies
Secure an A-list celebrity to share personal pet adoption story
Book celebrity on a major broadcast show to kick off the program
Follow up with national press conference, media junket, and two-day media tour
Strategies
Create an engaging online campaign
Produce Template materials to reinforce awareness for the market of participating shelters
Crisis Management
Budget: $650,000 excluding celebrity fees
Communication
Celebrity Spokesperson: Felicity Huffman
Adopted her dog, Tucker
Spoke for the IH4TH, on The Oprah Winfrey Show
Radio messages
Communication
Print ads: US Weekly, USA Today
Blogging for IH4TH
Iam’s Online Website
Press Kit
Evaluation
Media Impressions Goal- 250 million Total- 400 million
Hits on website IH4TH.com 78% increase during Oprah 66% increase during Rachael Ray
Evaluation
Audience Awareness 100 positive reviews on blogs
Audience Attitudes 83% positive sentiment
http://petcarebev.com/2009/10/15/iams-home-4-the-holidays-week-2-totals/
Evaluation
Audience Action 1,202,751 pets were adopted
500 animal organizations joined in the effort
More than one million Iams Care Packages were distributed
Analysis
We didn’t like: blogging aspect We did like: the plethora of media
outlets
http://www.youtube.com/watch?v=DrAwjZdSdnE
The End