Module/workshop title:
Practice Leadership Advantage
Facilitated by:
BMP Health Management ConsultingDr Chris Bollen and Rod Buchecker
Cur
rent
as
at 2
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3/20
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For more information, contact:
Cairnsp: (07) 4034 0300
Townsvillep: (07) 4796 0401
Mackayp: (07) 4963 4400
e: [email protected]: primaryhealth.com.au
Northern Queensland Primary Health Network acknowledges the Traditional Custodians of the
lands and seas on which we live and work, and pay our respects to Elders past and present.
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Alignment with Bodenheimer’s 10 Building Blocks of High Performing Primary Care
Summary of proposed education
Who should attend?
Block 1: Engaged leadership
Block 2: Data driven improvement
Block 3: Patient empanelment
Block 4: Team-based care
Block 5: Patient-team partnership
Block 6: Population management
Block 7: Continuity of care
Block 8: Prompt access to care
Block 9: Comprehensiveness and care co-ordination
Clinical and business leadership to enhance and strengthen the leadership team in primary care practices in the Northern Queensland Primary Health Network (NQPHN) footprint
• Practice principal/owner• Practice manager• Lead practice nurse
Engagedleadership
1
Data-driven improvement
2
Patient-team partnership
5
Patient empanelment
3
Population management
6
Prompt accessto care
8
Team-based care
4
Continuityof care
7
Comprehensiveness and care
coordination
9
Quality general
practice of the future
10
Benefits of education
Enabling participants to gain confidence in initiating and leading change in the changing environment of primary care by finding focus and lean thinking, and population health, use of data, strategic planning, building the team, resilience, and preventing burnout.
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Practice Leadership Advantage | SYNOPSIS
Cairns
Thursday 17 May 20185pm–9pm2 hour online webinar
Registration link:www.surveymonkey.com/r/BB2HDBW
Wednesday 8 August 20185pm–9pm2 hour online webinar
Registration link:www.surveymonkey.com/r/BB55Z9M
Saturday 1 December 2018Full day workshop
Registration link:www.surveymonkey.com/r/BZQC5RV
Delivery mode(s)
Workshops
This training will consist of three workshops for each region—Cairns, Townsville, and Mackay.
Training be delivered by: • 3x face-to-face workshops
(two evenings and one full day)• 2x two-hour webinars
One-on-one mentoring
30 minute one-on-one sessions will be included for one nominated person from each practice who will be responsible for driving change and improvements. Other senior staff members may sit in on these sessions.
This course is presented over a nine month period.
Workshop dates
Townsville
Saturday 19 May 2018Full day workshop
Registration link:www.surveymonkey.com/r/B6QQ2TJ
Thursday 9 August 20185pm–9pm2 hour online webinar
Registration link:www.surveymonkey.com/r/H6H5J7M
Thursday 29 November 20185pm–9pm2 hour online webinar
Registration link:www.surveymonkey.com/r/QX68MHC
Mackay
Wednesday 16 May 20185pm–9pm2 hour online webinar
Registration link:www.surveymonkey.com/r/BHHBCDV
Saturday 11 August 2018Full day workshop
Registration link:www.surveymonkey.com/r/BZ82DVJ
Wednesday 28 November 20185pm–9pm2 hour online webinar
Registration link:www.surveymonkey.com/r/BPTVSHN
Times have been scheduled to allow travel either side of workshop for those coming from outlying areas.
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Outline of training modules
The ‘Clinical and Business Leadership Training Program’ known as Practice Leadership Advantage will equip interested practice principles, managers, and clinicians with enhanced leadership skills to effect and lead meaningful change. The importance of leadership is fundamental in dealing with the opportunities and challenges thrown up by the forces reshaping the nation’s primary healthcare business landscape.
The topics covered are:• balancing the needs of the community and the
provider’s business • the use of data for tailoring your services to
meet the needs current customers for improved health status
• potential revenue streams that are possible via harnessing your data
• identifying a vision for the business, and to be able to effectively change processes and culture within the small organisation with a focus on the team
• motivating the team to not only deliver much needed clinical benefits for the local community, but deliver a business benefit to all those who work in the practice
• this program supports leadership development with a focus on the key concepts, a foundation of improvement, change principles, and team building to deliver high-quality care for communities.
As the rising challenges of chronic disease and ageing confront general practitioners and the communities they serve, questions which need to be addressed include:
• What needs to be done differently?• How do you change direction?• How do you sustain the response?• How do you motivate your teams to do the
job required?
At completion of the program, general practitioners will have developed their problem identification, analysis, and problem solving, and become leaders who can bring the team along for the required journey.The Practice Leadership Advantage training provides opportunities for exposure to business improvement methodology that covers many facets of change leadership including:
• finding focus• lean thinking• population health• use of data• strategic planning• building the team• resilience • preventing burnout.
To support the workshop participants, Practice Leadership Advantage provides:
• a reading list relevant to leadership• a video and podcast list relevant to leadership• basic training in social media such as LinkedIn,
Facebook, and Twitter• links to tools for 360-degree appraisal and
performance appraisal• development of skills for reducing expenses in
general practice• marketing tips on how to attract new patients to
the practice• white papers on topical issues in healthcare
leadership• links to quality improvement initiatives for
chronic and complex care.
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Practice Leadership Advantage | SYNOPSIS
Torres and Cape | Cairns | Townsville | Mackay
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