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A technical publication for Hayward dealers & service providers Volume 7 Issue 1 EcoStar TM is technician’s dream PG Inside This Issue 2 Getting the most out of EcoStar Core concepts for efficiency Determining min/max flow rates 3 Perfect entry-level controller Peace-of-mind in a pump Numbers prove the science Low-speed benefits 4 Emerald Hearth, Spa & Patio Improved TigerShark Splashback Quiz Attention pool techs: No learning curve Two-speed motor wiring clarified In cooperation with A.O. Smith, we have recently changed the wiring designations for our TriStar TM and many other 2-speed pump motors. In the past, the low-speed terminal was labeled “C”, which led some to believe this was for the common wire, though the wiring diagram located on the motor housing showed it was for low speed. While C is normally designated as common, the C terminals on these motors were actually for the low-speed wiring. MOVING FORWARD, the terminals will be labeled as follows: L1 = High L2 = Common A = Low Variable speed pumps typically present an assortment of complications for pool technicians. Even simple operations – such as temporarily stopping the pump for maintenance, or temporarily ramping up the pump to cleaning speed – often require a pool technician to enter the pump control- ler’s programming mode and risk messing up the carefully programmed settings. The underlying inconvenience with most variable speed pool pumps is that once you’ve mastered the programming sequences, the manufacturer rolls out a newer model forcing pool techs to learn new programming sequences. EcoStar’s energy-saving programming specs, you’ll be pleased to learn, were taken directly from our top rated line of Hayward/Goldline controls. So, the EcoStar interface looks and programs just like our line of Hayward/Goldline controls ... and you won’t have to learn a new set of programming rules. The EcoStar can also be easily connected to any Hayward/Goldline compatible software control- ler via a data link, or to a third party controller with a simple relay. Rotatable, mountable interface Not only is the EcoStar user interface easy to view and access, the interface can be mounted in four different positions to accommodate any pad configuration, or can be removed altogether for wall mounting. Featuring one-button Quick Clean and Stop/Resume capabilities, programming and user interface versatilities, and many other advanced technologies, EcoStar is the ultimate variable speed pump — the industry’s most energy efficient pump at any speed. We’re confident that you’ll appreciate the EcoStar’s unrivaled arsenal of technician-friendly, consumer-driven features and benefits that will help increase your profits and customer enjoyment. So we invite you to turn to page two, where our Healthy Hydraulics feature will show you how to dial in the powerful energy efficiency and cost savings available with EcoStar’s variable-speed pump technology, including many proprietary features and benefits you can’t find anywhere else in the pool and spa industry. NEW Terminal OLD Terminal Hayward’s remarkable EcoStar TM , however, accomplishes these and other common tasks with amazing simplicity. For starters, EcoStar’s unique “Quick Clean” button is a one-button solution that temporarily ramps up the pump’s speed (without any type of programming or re-programming) to the max speed setting, allowing the tech to clean the pool. Then, even if the tech forgets to cancel the “Quick Clean” set- ting, the pump does so automatically in one hour, returning to its previous setting. Another problem solved. Stopping the unit for maintenance is also a one-button op- eration ... and when you’re done, pressing the Stop/Resume button again will tell the unit to instantly resume its previ- ously programmed settings. OnCommand ideal entry level controller Page 2 The low-speed terminal was labeled ‘C’ on old units, and is now labeled ‘A’ on new TriStar motors. THE ECOSTAR USER INTERFACE CAN BE ROTATED TO 4 POSITIONS (ABOVE) OR MOUNTED REMOTELY (LEFT). EcoStar is the pool industry’s most Energy Efficient pump — at any speed.
Transcript

A technical publication for Hayward dealers & service providers

Volume 7 Issue 1

Volume 7Issue 1SP1103

EcoStarTM is technician’s dream PG InsideThisIssue2 Getting the most out of EcoStar

Core concepts for efficiency

Determining min/max flow rates

3 Perfect entry-level controller

Peace-of-mind in a pump

Numbers prove the science

Low-speed benefits

4 Emerald Hearth, Spa & Patio

Improved TigerShark

Splashback Quiz

Attention pool techs: No learning curve

Two-speed motor wiring clarified

In cooperation with A.O. Smith, we have recently changed the wiring designations for our TriStarTM and many other 2-speed pump motors.

In the past, the low-speed terminal was labeled “C”, which led some to believe this was for the common wire, though the wiring diagram located on the motor housing showed it was for low speed.

While C is normally designated as common, the C terminals on these motors were actually for the low-speed wiring.

Moving forward, the terminals will be labeled as follows:

L1 = HighL2 = CommonA = Low

Variable speed pumps typically present an assortment of complications for pool technicians. Even simple operations – such as temporarily stopping the pump for maintenance, or temporarily ramping up the pump to cleaning speed – often require a pool technician to enter the pump control-ler’s programming mode and risk messing up the carefully programmed settings.

The underlying inconvenience with most variable speed pool pumps is that once you’ve mastered the programming sequences, the manufacturer rolls out a newer model forcing pool techs to learn new programming sequences.

EcoStar’s energy-saving programming specs, you’ll be pleased to learn, were taken directly from our top rated line of Hayward/Goldline controls. So, the EcoStar interface looks and programs just like our line of Hayward/Goldline controls ... and you won’t have to learn a new set of programming rules.

The EcoStar can also be easily connected to any Hayward/Goldline compatible software control-ler via a data link, or to a third party controller with a simple relay.

Rotatable, mountable interfaceNot only is the EcoStar user interface easy to view and access, the

interface can be mounted in four different positions to accommodate any pad configuration, or can be removed altogether for wall mounting.

Featuring one-button Quick Clean and Stop/Resume capabilities, programming and user interface versatilities, and many other advanced technologies, EcoStar is the ultimate variable speed pump — the industry’s most energy efficient pump at any speed.

We’re confident that you’ll appreciate the EcoStar’s unrivaled arsenal of technician-friendly, consumer-driven features and benefits that will help increase your profits and customer enjoyment.

So we invite you to turn to page two, where our Healthy Hydraulics feature will show you how to dial in the powerful energy efficiency and cost savings available with EcoStar’s variable-speed pump technology, including many proprietary features and benefits you can’t find anywhere else in the pool and spa industry.

NEW Terminal

OLD Terminal

Hayward’s remarkable EcoStarTM, however, accomplishes these and other common tasks with amazing simplicity.

For starters, EcoStar’s unique “Quick Clean” button is a one-button solution that temporarily ramps up the pump’s speed (without any type of programming or re-programming) to the max speed setting, allowing the tech to clean the pool.

Then, even if the tech forgets to cancel the “Quick Clean” set-ting, the pump does so automatically in one hour, returning to its

previous setting. Another problem solved.

Stopping the unit for maintenance is also a one-button op-eration ... and when you’re done, pressing the Stop/Resume button again will tell the unit to instantly resume its previ-ously programmed settings.

OnCommand ideal entry level controller– Page 2

The low-speed terminal was labeled ‘C’ on old units, and is now labeled ‘A’ on new TriStar motors.

Hayward Pool Products cannot endorse specific independent dealer business practices shared in Splash, but we encourage readers to view this publication

as a dealer forum for sharing service tips and business success stories.

Emerald Hearth, Spa & Patio

1. The current wiring terminal for the common wire on a two speed Hayward motor is:

A. A B. C C. L1 D. L2

2. EcoStar timer #1 is the most dominate timer. (True / False )

3. The EcoStar can operate:

A. As a stand-alone onlyB. Connected to a Hayward/Goldline controllerC. Connected to a third party controllerD. All of the above

Splashback QuizEveryone in your shop can enter our quiz by submitting their answers to the postal or e-mail address listed to the right.

PAGE 4

Attitudeby Charles swindoll

The longer I lIve, The more I realIze The ImpacT of aTTITude on lIfe. aTTITude To me, Is more ImporTanT Than facTs, The pasT, educaTIon, money, cIrcumsTances, faIlures, successes, and whaT oTher people ThInk or say or do.aTTITude Is more ImporTanT Than appearance, gIfTedness or skIll. IT wIll make or break a company, a church, a home.The remarkable ThIng Is, we have a choIce every day regardIng The aTTITude we wIll embrace for ThaT day. we cannoT change our pasT. . . . we cannoT change The facT ThaT people wIll acT In a cerTaIn way. . . . we cannoT change The InevITable. The only ThIng we can change Is our aTTITude.

the importance of positive attitude may be a bigger factor, according to Vance.

“There’s been a lot to be negative about with the economy and so on,

but doom and gloom and des-peration don’t attract customers.

“When you’re in that store,” Neely said, “you’ve got to have a positive attitude, because everything emanates from your attitude. Employees and

customers pick up on it, and it doesn’t take long to see that if you

bring a positive attitude into the store, you get positive results.”

And if you bring a negative attitude?“Well, let’s just say that, as a family-

owned business, it’s easy to get dis-tracted. Differences come up all day long. But you can’t take it home or dwell on it.

“You learn to let go of the little things, and to focus your energy on the bigger picture.”

The bigger picture, Neely pointed out, has never looked better for Em-erald. “The high-end market is definitely returning, and we’ve seen a lot of other positive signs that this will be a really good year for us.”

Clearly — whether its because of their attitude or is the reason for their attitude — the future looks good for Emerald Hearth, Spa and Patio.

Over the course of four generations in the pool and spa business, the Neely family has opened new stores, expanded into entirely new business sectors, and built an enviable reputation in the Eugene, Oregon, area.

“We’ve also learned more than a few lessons along the way,” said Vance Neely, a third gen-eration Neely who manages retail operations for Emerald Hearth, Spa & Patio.

Chief among those lessons, he said, “is that your attitude determines your success.”

A sound business plan doesn’t hurt either.A bold decision the Neely family made a

decade ago is proving to be invaluable in that regard.

“The seasonal nature of the pool industry means you’re always rehiring every season, then losing your experience at the end of the season,” Neely explained. “That’s no way to build lasting success.”

So, Emerald expanded its patio and outdoor furniture sales with custom stove and fireplace installations. At first blush, stove and fireplace sales may seem to be an odd companion to pool supplies ... but as the com-pany’s revised name now suggests, “that part of the business has given us the balance we needed. It’s equalized our business over the last 5 to 10

years, allowing us to keep our employees year-round and to succeed even during some

tough times in the pool business.”Another key to success during a down

economy has been Emerald’s commit-ment to service.

One of Neely’s two sons, Jon, man-ages the pool chemicals division of the service department while the other, Brent, is Emerald’s big ticket sales manager.

“The service business has been re-ally important to our success the last few

years,” Neely said. “When money’s tight, a lot of customers aren’t eager to buy new equipment if they can repair and service what they have.”

The fact that each family member has different, easily-defined sectors of responsibility contributes greatly to Emerald’s current success ... while

This issue’s Splashback Quiz winnerwill receive an RMS meter worth $200 !

Mail your answers to:Splashback QuizHayward Tech Services1 Hayward Industrial Dr.Clemmons, NC 27012

or

E-mail your answErs to:[email protected]

the ecostaruser interface can be

rotated to 4 positions (above)

or

Mounted reMotely

(left).

EcoStar is the pool

industry’s most Energy

Efficient pump —

at any speed.

Colorful new carton packaging for the 2011 season is designed to keep the TigerShark® robotic pool cleaner moving off store shelves.

Then once its in the pool, users will notice sleek new design features accentuated by the TigerShark’s new high-contrast, dark gray handle and side panels.

Finally, new units now include an RCX17000 high-velocity inlet attachment that can be clipped onto the bottom plate to (A) provide extra suction for heavy debris, and (B) prevent Tiger-Shark from getting stuck on certain types of raised main drains.

Improved TigerSharkTM

Hayward, Hayward Energy Solutions, EcoStar, EcoStar SVRS, TriStar, OnCommand, Turbo Cell, Aqua Rite & TigerShark are all registered trademarks of Hayward Industries, Inc.

© 2011 Hayward Industries, Inc.

Splash 1103 - Mar 2011.indd 1 3/9/2011 7:00:50 AM

Volume 7Issue 1SP1103

Volume 7Issue 1SP1103

SafetyVacuumReleaSeSyStem

understandable information that can be provided to a consumer, helping them make the right decision when programming the EcoStar.

First of all let’s review the Pump Affinity Law, derived from a fascinat-ing set of pump physics which establish that slicing in half the speed of a pump’s impeller does not reduce electricity costs by the same 50%. Instead, energy costs are slashed an amazing FOUR TIMES as much as the reduction in motor speed. The adjacent illustration correlates the escallating effects that the same reduction will have with a pump’s motor speed, dynamic head, and energy efficiency.

Applying the Pump Affinity Law, we know that running the EcoStar pump at one-half (1725 rpm) of full speed (3450 rpm), the hydraulic (pool and spa) system will generate one-fourth the head pressure and use approximately one-eighth of the energy.

Of course, running a pump at half speed may double the time it takes to complete pool turnover (or other tasks), so at half-speed we may need to double the pump’s run time — reducing our energy reduction to 1/4 the consumption ... which STILL results in one-fourth the full-speed energy consumption.

Expressed another way, using one-fourth the energy is the same thing as saving three-fourths (75%) of the energy that would have been con-sumed at full-speed operation.

Getting the most out of your EcoStarTM

-75% Resistance (Pressure)

-50% Pump Speed

Reducing pump SPEED to Reduces dynamic HEAD to Reduces electricity COST to /

1

1//2

41

8

Affinity Law Net EffectsVARIABLE SPEED PUMP

-88% Energy Consumption (COST)

-75% Resistance (Pressure)

-50% Pump Speed

-88% Energy Consumption (COST)

Reducing pump to ½ speed will require 2X run time.Therefore, net energy savings will be 75% (not 88%).

Percentages vs. Full-Speed Operation

HydraulicsHEaltHy

Healthy Hydraulics examines the principles, challenges and techniques used in maintaining a healthy hydraulic system.

When talking with pool and spa owners about programming an EcoStar, just saying we are now going to run your pump twice or three times as long and save you money is often answered with a “Say what?”. It is understandable that a consumer would question this line of thinking. What we are going to do in this article is provide

Running the EcoStar for the longest pe-riod of time at the lowest possible speed generates the greatest energy savings.

The adjacent timeline illustrates how core concepts in pump management will achieve the greatest energy efficiency.

Core concepts to synchronizing energy efficiency

6 am 6 pmNoon 5:45 am9 am 3 pm

timer 19aM to noon

Cleaner3000 rpM

timer 21pM to 3pM

solar3100 rpM

timer 823.75 hrs* ( Minus overrides by tiMers 1 thru 7 )

low-speed filtration900 rpM

Prioritizing the timers The EcoStar’s built-in programming

allows you to set up to 8 Timers.

Timer 1 overrides Timer 2, which overrides Timer 3, etc.

Therefore, follow these two basic steps ...

note: task durations and rpm’s depend on system-specific factors, and therefore must be customized for each system. *maximum daily cycle is 23 hours, 45 minutes (if the on and off time is set the same, that specific timer is turned off.).

1. Think of Timer 8 as the background environment, and set Timer 8 to the lowest speed that will ensure one full turnover of the pool/spa’s hydraulic system every 24 hours (900 rpm in our example above).

2. Tasks needing high-speed operation can then be assigned higher priority timers. In our example, the cleaner needs 3 hours at 3000 rpm, and the solar heater is given a 2-hour window at 3100 rpm.

Versatile automation controllers from Hayward/Goldline are a perfect partner to the EcoStar pump, allowing cost-efficient operations to be extended to everything on the pool pad PLUS any of the other electrical devices popping up in backyard wonderlands. Just as EcoStar is introducing pool owners to a whole new level of energy efficiency, the Hayward OnCommandTM is bringing automated control into the affordable realm for a large new group of pool owners.

That’s because OnCommand was designed specifically for environments that don’t need a dedicated electrical subpanel (or already have one). As a result, OnCommand can be installed at a fraction of the cost typically associ-ated with automation controllers.

And don’t forget, while the EcoStar delivers up

to $1500 in energy savings year after year, OnCommand can extend that savings to the entire backyard ... while introducing pool owners to a level of luxury they’re also sure to enjoy, year after year.

75% savings vs full speedThe energy savings with EcoStar don’t stop at half-speed.

Lowering the pump’s speed even further will continue to pump up the savings at the same accelerated rate. So, with energy

consumption dropping FOUR TIMES as fast as the rpm, the question becomes: How low can you go?

The answer, of course, depends on having a properly sized pump, large enough pipes, and other factors unique to each pool system. Assuming

these factors are adequately addressed so that we have a healthy hydraulic system, many EcoStar users could lower the pump’s speed to less than 900 rpm — essentially cutting the speed in half a SECOND time.

At 863 rpm, the EcoStar would officially double up on the Pump Affinity Law (page 2), compounding the 75% energy savings with another 75% savings on the remaining energy costs — a net sav-ings of more than 90% versus the cost of running the pump at full speed.

OnCommand TM is affordable gateway to automation

PAGE 2 PAGE 3

The mostEnergy Efficient pump at any Speed

EcoStar

When determining the minimum and maximum speeds for a given system, here are some easy guidelines.

Hints for gaugingminimum, maximum

Maximum Flow RatePipe Size 8 fps 6 fps

1½” 51gpm 38gpm

2” 84gpm 63gpm

2½” 120gpm 89gpm

3” 184gpm 138gpm

tor speed until the pump cavitates will tell you the upper limit on the speed.

The lower limit, meanwhile, is simply de-termined by identifying the minimum speed needed to run any piece of equipment in the circulation/hydraulic system.

An example of this would be the salt cell, such as the Hayward Aqua RiteTM, which re-quires a flow of at least 11 gpm.

Finally, it’s also important to ensure that the pump’s filter completely fills with water. To avoid insufficient flow for proper filter op-eration, make sure water comes out of the air relief valve.

In deter-mining maxi-mum speed, cavitation can be your friend. Yes, you read that correctly, because ramp-ing up the mo-

Quick Select buttonsThe EcoStar interface includes four Quick

Select buttons. Each button can be set to any speed (25 rpm increments) and any duration

(30’ increments, up to 12 hours).

Thesearethedefaults:Speed 1 1000 rpm 25%Speed 2 1725 rpm 50%Speed 3 2500 rpm 72%Speed 4 3250 rpm 94%

‘Now that I have installed an EcoStar, what are good guidelines for programming?’

Home- owners can throw away those antiquated outdoor time clocks

... and step up to the luxury of backyard automation with the affordabile OnCommand controller.

EcoStar numbers prove the scienceFor those who’d rather bypass the hydraulic physics and

mathematical formulas, let us just give you some raw num-bers to illustrate the EcoStar’s amazing energy efficiency.

The first numbers are our baseline — full-speed operation (with healthy hydraulics, etc.). The EcoStar’s baseline num-bers are 3450 rpm and about 165 gpm using about 2650 Watts of electricity.

To generate 1725 rpm (half of 3450 rpm) and about about 82 gpm, the EcoStar uses about 375 Watts of energy. So, let’s see. That’s 375 Watts versus the 2650 Watts used at full-speed operation ... or, just as the Pump Affinity Law suggests, more than 75% savings over full-speed energy consumption.

Low-speed operation offers many benefitsHere are some other valuable benefits to be gained as customers learn the envi-

ronmental and economic value of pumping their pool water at slower flow rates.

1. Each piece of pool or spa equipment that has a recommended flow rate to operate can be set for a specific speed and time.

2. Running the water slower through the filter will typically capture smaller particles.

3. Better distribution of chemicals occurs since you are running for a longer period of time.

4. Reducing the Total Dynamic Head (TDH) helps to reduce the wear and tear on equipment.

5. Last but not least, low-speed opera-tion yields quiet pump operation.

EcoStar SVRS provides Peace-of-Mind in a pump

The EcoStar SVRS model features an integrated Safety Vacuum Release System (SVRS) that provides an additional level of protection without additional devices, plumbing or wiring.

It meets or exceeds all relevant ASME/ANSI standards as required by the Virginia Graeme Baker Pool and Spa Safety Act and similar state and local requirements.

X

Splash 1103 - Mar 2011.indd 2 3/9/2011 7:01:00 AM

Volume 7Issue 1SP1103

Volume 7Issue 1SP1103

SafetyVacuumReleaSeSyStem

understandable information that can be provided to a consumer, helping them make the right decision when programming the EcoStar.

First of all let’s review the Pump Affinity Law, derived from a fascinat-ing set of pump physics which establish that slicing in half the speed of a pump’s impeller does not reduce electricity costs by the same 50%. Instead, energy costs are slashed an amazing FOUR TIMES as much as the reduction in motor speed. The adjacent illustration correlates the escallating effects that the same reduction will have with a pump’s motor speed, dynamic head, and energy efficiency.

Applying the Pump Affinity Law, we know that running the EcoStar pump at one-half (1725 rpm) of full speed (3450 rpm), the hydraulic (pool and spa) system will generate one-fourth the head pressure and use approximately one-eighth of the energy.

Of course, running a pump at half speed may double the time it takes to complete pool turnover (or other tasks), so at half-speed we may need to double the pump’s run time — reducing our energy reduction to 1/4 the consumption ... which STILL results in one-fourth the full-speed energy consumption.

Expressed another way, using one-fourth the energy is the same thing as saving three-fourths (75%) of the energy that would have been con-sumed at full-speed operation.

Getting the most out of your EcoStarTM

-75% Resistance (Pressure)

-50% Pump Speed

Reducing pump SPEED to Reduces dynamic HEAD to Reduces electricity COST to /

1

1//2

41

8

Affinity Law Net EffectsVARIABLE SPEED PUMP

-88% Energy Consumption (COST)

-75% Resistance (Pressure)

-50% Pump Speed

-88% Energy Consumption (COST)

Reducing pump to ½ speed will require 2X run time.Therefore, net energy savings will be 75% (not 88%).

Percentages vs. Full-Speed Operation

HydraulicsHEaltHy

Healthy Hydraulics examines the principles, challenges and techniques used in maintaining a healthy hydraulic system.

When talking with pool and spa owners about programming an EcoStar, just saying we are now going to run your pump twice or three times as long and save you money is often answered with a “Say what?”. It is understandable that a consumer would question this line of thinking. What we are going to do in this article is provide

Running the EcoStar for the longest pe-riod of time at the lowest possible speed generates the greatest energy savings.

The adjacent timeline illustrates how core concepts in pump management will achieve the greatest energy efficiency.

Core concepts to synchronizing energy efficiency

6 am 6 pmNoon 5:45 am9 am 3 pm

timer 19aM to noon

Cleaner3000 rpM

timer 21pM to 3pM

solar3100 rpM

timer 823.75 hrs* ( Minus overrides by tiMers 1 thru 7 )

low-speed filtration900 rpM

Prioritizing the timers The EcoStar’s built-in programming

allows you to set up to 8 Timers.

Timer 1 overrides Timer 2, which overrides Timer 3, etc.

Therefore, follow these two basic steps ...

note: task durations and rpm’s depend on system-specific factors, and therefore must be customized for each system. *maximum daily cycle is 23 hours, 45 minutes (if the on and off time is set the same, that specific timer is turned off.).

1. Think of Timer 8 as the background environment, and set Timer 8 to the lowest speed that will ensure one full turnover of the pool/spa’s hydraulic system every 24 hours (900 rpm in our example above).

2. Tasks needing high-speed operation can then be assigned higher priority timers. In our example, the cleaner needs 3 hours at 3000 rpm, and the solar heater is given a 2-hour window at 3100 rpm.

Versatile automation controllers from Hayward/Goldline are a perfect partner to the EcoStar pump, allowing cost-efficient operations to be extended to everything on the pool pad PLUS any of the other electrical devices popping up in backyard wonderlands. Just as EcoStar is introducing pool owners to a whole new level of energy efficiency, the Hayward OnCommandTM is bringing automated control into the affordable realm for a large new group of pool owners.

That’s because OnCommand was designed specifically for environments that don’t need a dedicated electrical subpanel (or already have one). As a result, OnCommand can be installed at a fraction of the cost typically associ-ated with automation controllers.

And don’t forget, while the EcoStar delivers up

to $1500 in energy savings year after year, OnCommand can extend that savings to the entire backyard ... while introducing pool owners to a level of luxury they’re also sure to enjoy, year after year.

75% savings vs full speedThe energy savings with EcoStar don’t stop at half-speed.

Lowering the pump’s speed even further will continue to pump up the savings at the same accelerated rate. So, with energy

consumption dropping FOUR TIMES as fast as the rpm, the question becomes: How low can you go?

The answer, of course, depends on having a properly sized pump, large enough pipes, and other factors unique to each pool system. Assuming

these factors are adequately addressed so that we have a healthy hydraulic system, many EcoStar users could lower the pump’s speed to less than 900 rpm — essentially cutting the speed in half a SECOND time.

At 863 rpm, the EcoStar would officially double up on the Pump Affinity Law (page 2), compounding the 75% energy savings with another 75% savings on the remaining energy costs — a net sav-ings of more than 90% versus the cost of running the pump at full speed.

OnCommand TM is affordable gateway to automation

PAGE 2 PAGE 3

The mostEnergy Efficient pump at any Speed

EcoStar

When determining the minimum and maximum speeds for a given system, here are some easy guidelines.

Hints for gaugingminimum, maximum

Maximum Flow RatePipe Size 8 fps 6 fps

1½” 51gpm 38gpm

2” 84gpm 63gpm

2½” 120gpm 89gpm

3” 184gpm 138gpm

tor speed until the pump cavitates will tell you the upper limit on the speed.

The lower limit, meanwhile, is simply de-termined by identifying the minimum speed needed to run any piece of equipment in the circulation/hydraulic system.

An example of this would be the salt cell, such as the Hayward Aqua RiteTM, which re-quires a flow of at least 11 gpm.

Finally, it’s also important to ensure that the pump’s filter completely fills with water. To avoid insufficient flow for proper filter op-eration, make sure water comes out of the air relief valve.

In deter-mining maxi-mum speed, cavitation can be your friend. Yes, you read that correctly, because ramp-ing up the mo-

Quick Select buttonsThe EcoStar interface includes four Quick

Select buttons. Each button can be set to any speed (25 rpm increments) and any duration

(30’ increments, up to 12 hours).

Thesearethedefaults:Speed 1 1000 rpm 25%Speed 2 1725 rpm 50%Speed 3 2500 rpm 72%Speed 4 3250 rpm 94%

‘Now that I have installed an EcoStar, what are good guidelines for programming?’

Home- owners can throw away those antiquated outdoor time clocks

... and step up to the luxury of backyard automation with the affordabile OnCommand controller.

EcoStar numbers prove the scienceFor those who’d rather bypass the hydraulic physics and

mathematical formulas, let us just give you some raw num-bers to illustrate the EcoStar’s amazing energy efficiency.

The first numbers are our baseline — full-speed operation (with healthy hydraulics, etc.). The EcoStar’s baseline num-bers are 3450 rpm and about 165 gpm using about 2650 Watts of electricity.

To generate 1725 rpm (half of 3450 rpm) and about 82 gpm, the EcoStar uses about 375 Watts of energy. So, let’s see. That’s 375 Watts versus the 2650 Watts used at full-speed operation ... or, just as the Pump Affinity Law suggests, more than 75% savings over full-speed energy consumption.

Low-speed operation offers many benefitsHere are some other valuable benefits to be gained as customers learn the envi-

ronmental and economic value of pumping their pool water at slower flow rates.

1. Each piece of pool or spa equipment that has a recommended flow rate to operate can be set for a specific speed and time.

2. Running the water slower through the filter will typically capture smaller particles.

3. Better distribution of chemicals occurs since you are running for a longer period of time.

4. Reducing the Total Dynamic Head (TDH) helps to reduce the wear and tear on equipment.

5. Last but not least, low-speed opera-tion yields quiet pump operation.

EcoStar SVRS provides Peace-of-Mind in a pump

The EcoStar SVRS model features an integrated Safety Vacuum Release System (SVRS) that provides an additional level of protection without additional devices, plumbing or wiring.

It meets or exceeds all relevant ASME/ANSI standards as required by the Virginia Graeme Baker Pool and Spa Safety Act and similar state and local requirements.

X

Splash 1103 - Mar 2011.indd 2 3/9/2011 7:01:00 AM

A technical publication for Hayward dealers & service providers

Volume 7 Issue 1

Volume 7Issue 1SP1103

EcoStarTM is technician’s dream PG InsideThisIssue2 Getting the most out of EcoStar

Core concepts for efficiency

Determining min/max flow rates

3 Perfect entry-level controller

Peace-of-mind in a pump

Numbers prove the science

Low-speed benefits

4 Emerald Hearth, Spa & Patio

Improved TigerShark

Splashback Quiz

Attention pool techs: No learning curve

Two-speed motor wiring clarified

In cooperation with A.O. Smith, we have recently changed the wiring designations for our TriStarTM and many other 2-speed pump motors.

In the past, the low-speed terminal was labeled “C”, which led some to believe this was for the common wire, though the wiring diagram located on the motor housing showed it was for low speed.

While C is normally designated as common, the C terminals on these motors were actually for the low-speed wiring.

Moving forward, the terminals will be labeled as follows:

L1 = HighL2 = CommonA = Low

Variable speed pumps typically present an assortment of complications for pool technicians. Even simple operations – such as temporarily stopping the pump for maintenance, or temporarily ramping up the pump to cleaning speed – often require a pool technician to enter the pump control-ler’s programming mode and risk messing up the carefully programmed settings.

The underlying inconvenience with most variable speed pool pumps is that once you’ve mastered the programming sequences, the manufacturer rolls out a newer model forcing pool techs to learn new programming sequences.

EcoStar’s energy-saving programming specs, you’ll be pleased to learn, were taken directly from our top rated line of Hayward/Goldline controls. So, the EcoStar interface looks and programs just like our line of Hayward/Goldline controls ... and you won’t have to learn a new set of programming rules.

The EcoStar can also be easily connected to any Hayward/Goldline compatible software control-ler via a data link, or to a third party controller with a simple relay.

Rotatable, mountable interfaceNot only is the EcoStar user interface easy to view and access, the

interface can be mounted in four different positions to accommodate any pad configuration, or can be removed altogether for wall mounting.

Featuring one-button Quick Clean and Stop/Resume capabilities, programming and user interface versatilities, and many other advanced technologies, EcoStar is the ultimate variable speed pump — the industry’s most energy efficient pump at any speed.

We’re confident that you’ll appreciate the EcoStar’s unrivaled arsenal of technician-friendly, consumer-driven features and benefits that will help increase your profits and customer enjoyment.

So we invite you to turn to page two, where our Healthy Hydraulics feature will show you how to dial in the powerful energy efficiency and cost savings available with EcoStar’s variable-speed pump technology, including many proprietary features and benefits you can’t find anywhere else in the pool and spa industry.

NEW Terminal

OLD Terminal

Hayward’s remarkable EcoStarTM, however, accomplishes these and other common tasks with amazing simplicity.

For starters, EcoStar’s unique “Quick Clean” button is a one-button solution that temporarily ramps up the pump’s speed (without any type of programming or re-programming) to the max speed setting, allowing the tech to clean the pool.

Then, even if the tech forgets to cancel the “Quick Clean” set-ting, the pump does so automatically in one hour, returning to its

previous setting. Another problem solved.

Stopping the unit for maintenance is also a one-button op-eration ... and when you’re done, pressing the Stop/Resume button again will tell the unit to instantly resume its previ-ously programmed settings.

OnCommand ideal entry level controller– Page 2

The low-speed terminal was labeled ‘C’ on old units, and is now labeled ‘A’ on new TriStar motors.

Hayward Pool Products cannot endorse specific independent dealer business practices shared in Splash, but we encourage readers to view this publication

as a dealer forum for sharing service tips and business success stories.

Emerald Hearth, Spa & Patio

1. The current wiring terminal for the common wire on a two speed Hayward motor is:

A. A B. C C. L1 D. L2

2. EcoStar timer #1 is the most dominate timer. (True / False )

3. The EcoStar can operate:

A. As a stand-alone onlyB. Connected to a Hayward/Goldline controllerC. Connected to a third party controllerD. All of the above

Splashback QuizEveryone in your shop can enter our quiz by submitting their answers to the postal or e-mail address listed to the right.

PAGE 4

Attitudeby Charles swindoll

The longer I lIve, The more I realIze The ImpacT of aTTITude on lIfe. aTTITude To me, Is more ImporTanT Than facTs, The pasT, educaTIon, money, cIrcumsTances, faIlures, successes, and whaT oTher people ThInk or say or do.aTTITude Is more ImporTanT Than appearance, gIfTedness or skIll. IT wIll make or break a company, a church, a home.The remarkable ThIng Is, we have a choIce every day regardIng The aTTITude we wIll embrace for ThaT day. we cannoT change our pasT. . . . we cannoT change The facT ThaT people wIll acT In a cerTaIn way. . . . we cannoT change The InevITable. The only ThIng we can change Is our aTTITude.

the importance of positive attitude may be a bigger factor, according to Vance.

“There’s been a lot to be negative about with the economy and so on,

but doom and gloom and des-peration don’t attract customers.

“When you’re in that store,” Neely said, “you’ve got to have a positive attitude, because everything emanates from your attitude. Employees and

customers pick up on it, and it doesn’t take long to see that if you

bring a positive attitude into the store, you get positive results.”

And if you bring a negative attitude?“Well, let’s just say that, as a family-

owned business, it’s easy to get dis-tracted. Differences come up all day long. But you can’t take it home or dwell on it.

“You learn to let go of the little things, and to focus your energy on the bigger picture.”

The bigger picture, Neely pointed out, has never looked better for Em-erald. “The high-end market is definitely returning, and we’ve seen a lot of other positive signs that this will be a really good year for us.”

Clearly — whether its because of their attitude or is the reason for their attitude — the future looks good for Emerald Hearth, Spa and Patio.

Over the course of four generations in the pool and spa business, the Neely family has opened new stores, expanded into entirely new business sectors, and built an enviable reputation in the Eugene, Oregon, area.

“We’ve also learned more than a few lessons along the way,” said Vance Neely, a third gen-eration Neely who manages retail operations for Emerald Hearth, Spa & Patio.

Chief among those lessons, he said, “is that your attitude determines your success.”

A sound business plan doesn’t hurt either.A bold decision the Neely family made a

decade ago is proving to be invaluable in that regard.

“The seasonal nature of the pool industry means you’re always rehiring every season, then losing your experience at the end of the season,” Neely explained. “That’s no way to build lasting success.”

So, Emerald expanded its patio and outdoor furniture sales with custom stove and fireplace installations. At first blush, stove and fireplace sales may seem to be an odd companion to pool supplies ... but as the com-pany’s revised name now suggests, “that part of the business has given us the balance we needed. It’s equalized our business over the last 5 to 10

years, allowing us to keep our employees year-round and to succeed even during some

tough times in the pool business.”Another key to success during a down

economy has been Emerald’s commit-ment to service.

One of Neely’s two sons, Jon, man-ages the pool chemicals division of the service department while the other, Brent, is Emerald’s big ticket sales manager.

“The service business has been re-ally important to our success the last few

years,” Neely said. “When money’s tight, a lot of customers aren’t eager to buy new equipment if they can repair and service what they have.”

The fact that each family member has different, easily-defined sectors of responsibility contributes greatly to Emerald’s current success ... while

This issue’s Splashback Quiz winnerwill receive an RMS meter worth $200 !

Mail your answers to:Splashback QuizHayward Tech Services1 Hayward Industrial Dr.Clemmons, NC 27012

or

E-mail your answErs to:[email protected]

the ecostaruser interface can be

rotated to 4 positions (above)

or

Mounted reMotely

(left).

EcoStar is the pool

industry’s most Energy

Efficient pump —

at any speed.

Colorful new carton packaging for the 2011 season is designed to keep the TigerShark® robotic pool cleaner moving off store shelves.

Then once its in the pool, users will notice sleek new design features accentuated by the TigerShark’s new high-contrast, dark gray handle and side panels.

Finally, new units now include an RCX17000 high-velocity inlet attachment that can be clipped onto the bottom plate to (A) provide extra suction for heavy debris, and (B) prevent Tiger-Shark from getting stuck on certain types of raised main drains.

Improved TigerSharkTM

Hayward, Hayward Energy Solutions, EcoStar, EcoStar SVRS, TriStar, OnCommand, Turbo Cell, Aqua Rite & TigerShark are all registered trademarks of Hayward Industries, Inc.

© 2011 Hayward Industries, Inc.

Splash 1103 - Mar 2011.indd 1 3/9/2011 7:00:50 AM


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