Pre-paid Extension System - SGPC

CL ConsultCL Consult

Management of TelecomManagement of Telecom

CostsCosts

UseUse


Objectives of the PresentationObjectives of the Presentation

Show the benefitsShow the benefits

Describe the funcionalitiesDescribe the funcionalities

Exemplificate instalationExemplificate instalation

To consider the commercial alternativesTo consider the commercial alternatives


Benefits Benefits

To establish goal of reduction of costs of telecomTo establish goal of reduction of costs of telecom

To control the actions to fulfill the goalTo control the actions to fulfill the goal

To reduce costs of telephony between 15% to 35%To reduce costs of telephony between 15% to 35%

Check accounts comparing with internal information Check accounts comparing with internal information (optional)(optional)

To minimize the values of the account of the To minimize the values of the account of the operatorsoperators


BenefitsBenefits

To optimize the use of the adjusted servicesTo optimize the use of the adjusted services

To present information brought up to date in real timeTo present information brought up to date in real time

To repass the costs of telecom for the business-To repass the costs of telecom for the business-oriented unitsoriented units

To assure the fulfilment of politics of use of telecomTo assure the fulfilment of politics of use of telecom

To facilitate to the preparation and fulfilment of To facilitate to the preparation and fulfilment of budgetsbudgets


Management of Telecom

Management System

CL Consult procedures

Nets of Telecom, Users and Operators

FunctionalitiesFunctionalities


IT ManagementIT ManagementTake the best decisionsTake the best decisions

Comparison of the real costs with the reduction planComparison of the real costs with the reduction plan

Summary of the costs: consolidated and by type of serviceSummary of the costs: consolidated and by type of service

Auditorship of the accounts based in internal informationAuditorship of the accounts based in internal information

Analysis of costs for service and percentages of the totalAnalysis of costs for service and percentages of the total

Summary for cost center and comparison with goalsSummary for cost center and comparison with goals

Information on-line through InterNet and emailInformation on-line through InterNet and email


Management SystemManagement System

Managemental informationManagemental information

Report of the cost center: goal, balance, volumesReport of the cost center: goal, balance, volumes

Report of branches that had exceeded the goalsReport of branches that had exceeded the goals

Information of duration of calls for numberInformation of duration of calls for number

Information for center of cost of the use of branchesInformation for center of cost of the use of branches

Monitoring of minutes for serviceMonitoring of minutes for service



Auditorship of accounts based on internal informationAuditorship of accounts based on internal information

Extracts of use for branchExtracts of use for branch

Global cost and of centers of cost, for service and callsGlobal cost and of centers of cost, for service and calls

Volume per day, service, called number, etcVolume per day, service, called number, etc

Use of the 0800, most called numbersUse of the 0800, most called numbers



Information for demand: call detailsInformation for demand: call details

Goals of costs for branch and center of costGoals of costs for branch and center of cost

Managemental telephonic list: email, goals and balanceManagemental telephonic list: email, goals and balance

Simulation of the cost of an alternative operatorSimulation of the cost of an alternative operator

Sending of email with extract to the users and managersSending of email with extract to the users and managers


Processes by CL ConsultProcesses by CL Consult

To elaborate plain to reduce costs with telecomTo elaborate plain to reduce costs with telecom

To identify actions to reduce the costs between 15 and 35%To identify actions to reduce the costs between 15 and 35%

To develop adequate politics of telecom to your businessesTo develop adequate politics of telecom to your businesses

To associate centers of costs with users and branchesTo associate centers of costs with users and branches



Centralizar o controle das informações de ramaisCentralizar o controle das informações de ramais

To center the control of the information of branchesTo center the control of the information of branches

To prepare the implementation of the management systemTo prepare the implementation of the management system

To co-ordinate compliments of cronogramsTo co-ordinate compliments of cronograms

To manage systems and processesTo manage systems and processes



To assure the trustworthiness of management informationsTo assure the trustworthiness of management informations

To measure planned benefits and to compare with the planTo measure planned benefits and to compare with the plan

To train and to give support to the usersTo train and to give support to the users


Example of ImplementationExample of Implementation Server MSServer MS

Processor Intel (1,5 GHz, 512 MRAM, HD 40GB)Processor Intel (1,5 GHz, 512 MRAM, HD 40GB) SO Windows 2000 ProfessionalSO Windows 2000 Professional Aplicative SG component ServerAplicative SG component Server Conection with LAN and TCP/IPConection with LAN and TCP/IP

Colector SGColector SG Processor Intel (400 MHZ, 256 MRAM, HD 5GB)Processor Intel (400 MHZ, 256 MRAM, HD 5GB) SO Windows 2000SO Windows 2000 Aplicative SG component ColetorAplicative SG component Coletor Conetion with PABX via interface serialConetion with PABX via interface serial Conection with LAN and TCP/IPConection with LAN and TCP/IP

User InterfaceUser Interface Browser IEBrowser IE E-MailE-Mail


InstallationInstallation

Purchase of the System of ManagementPurchase of the System of Management

Installation in the equipment of the clientInstallation in the equipment of the client

CL Consult integrates the implementation of the solutionCL Consult integrates the implementation of the solution

CL Consult in partnership with the client, mounts the databaseCL Consult in partnership with the client, mounts the database

CL Consult operates the solution (Optional)CL Consult operates the solution (Optional)

CL Consult provides the required training and the supportCL Consult provides the required training and the support

Information are deliver on-line via Intranet and/or by emailInformation are deliver on-line via Intranet and/or by email

CL Consult

ServidorWEB

ServidorORACLE

Sucursal RJ

PABXNortel Meridian

Servidor WEB &Coletor de Bilhetes

Link na portaserial

Ribeira daSilva

B. Piracicaba

Guaianazes

Rede da Porto

Seguro - Matriz

Rede da Porto

Seguro - Matriz

Rede da Porto

Seguro - Matriz

Rede da Porto Seguro - Matriz

Intel / W2K Server

RISK / AIXU36

Intel / W2K Pro

Servidor WEB &Coletor de Bilhetes (Backup)

Link na porta serial

(Cabo em Y)

Intel / W2K Pro

Rede da Porto Seguro - Matriz

Link na porta serial

(Cabo em Y)

Intel / W2K Pro

PABXNortel Meridian


Link na porta serial(Cabo em Y)

Intel / W2K Pro


Link

na

porta

seria

l

Intel / W2K Pro

PABXLucent


Intel / W2K Pro


Intel / W2K Pro

Regional SP

Link na portaserial


PABXNortel Meridian


Intel / W2K Pro


Intel / W2K ProLink na porta

serial


Sucursal PE

PABXNortel Meridian


Intel / W2K Pro


Intel / W2K Pro

Link na portaserial


Rede

da P

orto

Segu

ro -

Mat

riz


Intel / W2K ProLink n

a porta

seria

l

(Cabo e

m Y

)

Rede da Porto

Seguro - Matriz

PABXNortel Meridian


Link na portaserial

Intel / W2K Pro

PABXNortel Meridian


Intel / W2K Pro

Link na portaserial

Servidor WEB &Coletor de Bilhetes (Backup) Rede

deDados

Rede da Porto

Seguro - Matriz

O u t r a s s u c u r s a i s o uregionais da Porto SeguroSeguros


Some ClientsSome Clients

AMBEVAMBEV

BBraunBBraun

Rede GloboRede Globo

GSKGSK

IBMIBM

Souza CruzSouza Cruz

MerckMerck

Porto SeguroPorto Seguro

CL Consult

Resultados ClienteResultados Pós SGPC Ger. Unidade Vinicius Guimarães Barbosa

Administrador Técnico Edson Tenório

Benchmark - Fábricas

Real Meta Real Meta Real Meta Real Meta Real Meta Real Meta

Cuiabá 1.000,00 911,86 954,53 911,86 735,93 911,86 512,03 506,60 440,59 506,60 469,70 506,60

Real Meta1.000,00 911,86

954,53 911,86 735,93 911,86 512,03 506,60 440,59 506,60 469,70 506,60 256,24 506,60 378,75 506,60 320,28 506,60

Janeiro Fevereiro Março Abril Maio Junho

Implantação SGPC 22/5

Meta GT - Luz Vermelha

Comparativo Real x Meta - Efeito SGPC

-

200,00

400,00

600,00

800,00

1.000,00

1.200,00

1 2 3 4 5 6 7 8 9

Meses 2001

Val

ore

s e

m R

$

Real

Meta


SummarySummary

Comparison of the real costs with reduction planComparison of the real costs with reduction plan

Costs of telephony typically are reduced between 15 and 35%Costs of telephony typically are reduced between 15 and 35%

The managers receive information on-line by browser and/or emailThe managers receive information on-line by browser and/or email

The CL Consult provides flexible, adequate solution to your The CL Consult provides flexible, adequate solution to your

businessesbusinesses

Significant benefits assure fast return of investmentSignificant benefits assure fast return of investment


We will be pleased to makeWe will be pleased to make

ProposalProposal

CL Comércio e Representações LTDACL Comércio e Representações LTDA F. (21) 2430-8837 – Fax: (21) 3325-8861F. (21) 2430-8837 – Fax: (21) 3325-8861

Av. Luis Carlos Prestes, 350Av. Luis Carlos Prestes, 350

CEP 22631-450 – Rio de Janeiro RJCEP 22631-450 – Rio de Janeiro RJ

www.clconsult.com.brwww.clconsult.com.br

[email protected]@clconsult.com.br

http://www.clconsult.com.br/

mailto:[email protected]

Date post:	09-Jul-2015
Category:	Business
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Pre-paid Extension System - SGPC

Business