PRE-PROPOSAL CONFERENCEREQUEST FOR INFORMATION (RFI)
HAS DIGITAL AND INTERACTIVE
DIRECTORIES
SOLICITATION NO. HWC-IAHDID-2021-005
Warren Ching
Sr. Procurement Specialist
Houston Airports System
Thursday, October 8, 2020, 2:00 PM
Video Conference via MS Teams
https://bit.ly/35UXrsE
List of Attendees
Please fill-in the following on the “Q&A” area of
MS Teams:
Company Name:____________________
Name of Participant:_________________
Telephone No:______________________
Email Address: _____________________
Participating as: Prime___ or Sub-Contractor___
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Pre-Bid Conference Agenda
I. Opening Remarks
II. Solicitation Overview
III. Project Scope and Overview
IV. Questions/Answers
LaTonja P. Ware
Division Manager
Warren Ching
Senior Procurement Specialist, HAS
Dawn Hoffman
HAS Terminal Manager
Trai Hicks
Assistant Customer Service Manager
Solicitation Overview
SOLICITATION PURPOSE:
The City of Houston, Houston Airport System (HAS) is
requesting information and input for innovative strategies
and approaches to procure a comprehensive directory
system that enhances our customer experience, provided
timely content management in multiple languages, and are
ADA compliant.
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Solicitation Overview (Continued)
QUESTIONS AND REQUESTS FOR ADDITIONAL INFORMATION ARE DUE BY:
Thursday, October 15, 2020, 2:00 P.M., CST
SOLICITATION DUE DATE AND TIME:Thursday, December 3, 2020, 2:00 P.M. CST
Must be received electronically and directed via email to:
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ADDITONAL INFORMATION AND
SPECIFICATION CHANGES
Letter of Clarification “LOC”
Responses to questions received from potential Proposer(s) and anychanges to the scope shall be confirmed in writing and will beposted to the HAS website (www.fly2houston.com) prior tosubmittal due date.
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Procurement Timeline
Description Scheduled Date
Invitation of Solicitation 09/25/2020
Pre-Submittal Conference 10/08/2020
Deadline for Submission of Questions 10/15/2020
Submittal Due Date 12/03/2020
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Submittal Procedures
Proposer to submit Four (4) hard copies and four (4) electronic copies (USB thumb drives) of the Responses will be
received by the Supply Chain Management, Houston Airports of the City of Houston at the address below not later than 2:00 P.M.,
CST, Thursday, December 3, 2020 :Supply Chain Management
Houston AirportsAttn: Cathy Vander Plaats, Procurement Officer
18600 Lee RoadHumble, Texas 77338
All submittals must be provided in a sealed envelope/box clearly labeled on the outside with the name and address of the Proposer
Firm and indicate contents to be:“Solicitation No.: HWC-IAHDID-2021-005, Digital and Interactive
Directories”
Response Required Information
• 2.2.1. Company/Organization Name;
• 2.2.2. Contact Person, Address, Telephone No., Fax No. and E-mail
Address of the Respondent;
• 2.2.3. Executive Summary;
• 2.2.4. Technical Details of Respondent’s proposed systems, including a
plan for interoperability with existing data services, such as Amazon Web
Services (AWS), and other applications/data sources;
• 2.2.5. Data collection, usage, reporting, migration needs;
• 2.2.6. Security needs if necessary;
• 2.2.7. Cost of directory systems;
• 2.2.8. Operability within airport environment;
• 2.2.9. Respondents should inform HAS about the required infrastructure;
• 2.2.10. Boarding pass scanner with capability to scan and send gate and
directions to mobile phones;
• 2.2.11. Selection Criteria, including experience, years in service, and key
projects, and airport specific projects;
• 2.2.12. Warranty and service agreement procedures and cost.9
Project Scope and Overview
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Dawn Hof fman
HAS Terminal Manager
Houston Airports
Terminal Management Office
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Project Scope and Overview
OVERVIEW:
• Procure a comprehensive directory system that enhancescustomer experience.
• Replace the existing 22 interactive kiosks and 17 staticdirectories at HOU and IAH with newest technologyinnovation.
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Project Scope and Overview
Scope: HOU 1st Level
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Project Scope and Overview
Scope: HOU 2nd Level
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Project Scope and Overview
Scope: Terminal A
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Project Scope and Overview
Scope: Terminal B
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Project Scope and Overview
Scope: Terminal C
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Project Scope and Overview
Scope: Terminal D
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Project Scope and Overview
Scope: Terminal E
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Project Scope and Overview
Scope (Continued):
• Provide details related to both
digital and interactive directory
systems.
• Provide turnkey solution, to
included kiosk housing and
hardware along with software
platform.
• Include indoor mapping with
step-by-step directions and
walking times.
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Project Scope and Overview
Notable:• Executive summary
required.• Remove, temporary
store, and re-install equipment and any other equipment mounted on finish floor surface as required.
• Protect in-place equipment and casework directly mounted to concrete slab.
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Project Scope and Overview
Note:•RFI Deadline of 12/3/2020 must be met.•Materials Instructive guide – Must meet minimum specifications standards and/or approved equal.•Complete coordination is part of the scope of work.•Turn Key. Everything must be complete and fully operational by due date.
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Project Scope and Overview
▪ Questions?
▪ Quiet Period
▪ Thank You and
QUESTIONS…
• In order for Questions to be official, they must besubmitted in writing to Warren Ching via email:
• Answers will be issued as an LOC, and sent to invited proposers through email.
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THANK YOUFor partnering with the
CITY OF HOUSTON
HOUSTON AIRPORT SYSTEM
in this information gathering exercise.
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