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INTEGRATED GEOGRAPHICAL INFORMATION SYSTEM (IGIS)FOR INDAH WATER KONSORTIUM

LINKING CUSTOMER , ASSET AND OPERATIONAL INFORMATION FOR EFFECTIVE OPERATIONS & CUSTOMER SERVICE

Macro level: Nationwide, beginning in 2002: catchment basis locate STPs, and respective service areas linked to asset database PE, network, layouts as attachments to date : 100% STPs and service areas located approximately 50% of sewer network digitised

Micro level: Pilot project completed in Pantai Catchment: localised for Pantai only detailed GIS sewer network, property info

Beginnings of GIS in IWK

STP INFO

• Started with desktop based systems in regional planning offices for sewerage asset data gathering.

• All sewerage information has been captured from the hardcopy/softcopy drawing, site verification etc.

Issues

The nationwide latest data is not standardised and stored centrally.

Only a handful of people can access and view the sewerage information on GIS.

The object features and data was not standardized.

IWK's business:

Sewerage services throughout Peninsular Malaysia

(except Kelantan, JB/Pasir Gudang)

Cover population equivalent of over 18 million

More than 5,277 sewage treatment facilities in 86 Local

Authorities

14,000 km of sewer pipelines

2.6 mill customers

IGIS

A complete GIS based system to integrate all data and information

related to IWK's business:

to provide a geographical base for the location of assets, service

areas and customers

to show geographical relationship between assets and customers

to link operational and maintenance information for assets

to map related customer service information

to make available relevant information for effective business

decisions

IGIS

Asset information verification

GIS system

Data on new asset takeovers

Treatment plant data

Network data

Layout plans

operations

finance

laboratory

business reporting

customer services

Capital Works

Hydraulic modelling

Project Background

• GIS used and maintained separately by the 4 Regional Planning Units

• Do not have data standardization between offices

• Need to refer to the Planning unit constantly for location based information

• Do not have a system for mass viewing by those who need GIS information

• Integrated and standardized GIS

• Made available as a web based GIS system

• Enabled interfacing with

existing IWK systems

• Enable retrieval of information for business purposes including reporting

• Enable location based queries and scenarios for IWK throughout regions

Enhancement of GIS in IWK

DESKTOP BASED

•All sewerage information are kept localized and limited information access for GIS user.

•Time consuming to retrieve data

WEB BASED

•New GIS platform can provide the sewerage data within the company through LAN.

•Integration with various of databases in the company for better decision making.

GIS ENHANCEMENT

IFSIFSBRAINSBRAINS COEDSCOEDS LMSLMSAMISAMIS

Integration with various databases within the company

There are various data systems in IWK, with different database platforms for managing business related information. The databases which will be integrated with IGIS are: AMIS – Asset Management Information System BRAINS – Billing Record and Information Systems IFS – Industrial Financial System COEDS – Customer Operational Enquiry & Desludging System LMS – Laboratory Management System

The above databases are maintained by different departments and control

different information sets aligned with company business needs.

Introduction to IWK corporate data systems

AMIS Asset Management Information

System It has the details of all treatment Plants

such as location, treatment plant type, population, type etc

BRAINS Billing Record and Information

Services It has the details of all IWK customers

and is used to bill customers for sewerage services and to log customer’s billing enquiries, customer service, collection and debt management

IFS Industrial Financial Systems Has the details of all enterprise

resources management system that includes Financial, Asset Maintenance, Purchasing and Business Reporting modules

COEDS Customer Operational Enquiry &

Desludging System This manages operational enquiries and

is used to log customer operational enquiries, issue job orders, record work details and invoices detail. 

LMS Laboratory Management System Used to schedule, record and monitor sampling

of effluent from IWK’s Treatment Plants.

IGIS system solution

Extract maintenance information

Extract billing information

Extract customer operational & desludging

information

Extract sampling affluent information

UniData

IFSIFS

BRAINSBRAINS

COEDSCOEDS

LMSLMS

IGIS SystemIGIS SystemExternal SystemsExternal Systems

IWK HQIWK HQ

System AdministratorSystem Administrator• Use Geomedia Pro & Public

Works Manager for QA and Geomedia WebMap Publisher for housekeeping

Inte

gra

tio

n M

od

ule

s

AMISAMISExtract asset information

IWK Web UsersIWK Web Users• Access IGIS WebMap

through IE or Citrix client

• Use Geomedia WebMap for search & view and reporting purpose

IWK Intranet

Regional GIS Team Regional GIS Team • Access Geomedia Pro

through Citrix client

• Use Geomedia Pro & Public Works for digitizing and data entry purposeInternet

/ Intranet

Central Southern

NorthernEastern

Scope of IGIS

End of May 2009End of May 2009PHASE 1B:PHASE 1B:Enhanced Enhanced

ProjectProject

GeoMedia WebMap Search & View Functions:

• Individual premises• Complainant address, location of problem,

status of account• Daily issues, problems complaints and status• Sampling reports, compliance, etc

GeoMedia WebMap Reports:

• Location Specific Sewage/ Effluent Test Results• Location and Period Specific Maintenance and

Breakdown Status• Overdue Work Status• Maintenance Costing• Sewage Flow Data• Catchments Detail Summary• Statistics Report• Network Performance Based on Complaint and

Failure Frequency

GeoMedia Public Works Functions:

• Network Tracing• Dimensioning

Early Feb 2009Early Feb 2009PHASE 1A:PHASE 1A:Foundation Foundation

ProjectProject

GeoMedia WebMap Search & View Functions:

• Public STPs and its details• Sewerlines details• Manholes and its details• Roads • River and River Basin• Taman/Section• Lot No.• Survey Sheet No.

GeoMedia WebMap Reports:

• Sewerage Treatment Plant Grouping Status• History of Asset / STP

GeoMedia Pro Implementation & Public Works Functions:

• GeoMedia Pro Desktop Workspace Templateo Legend Designo Symbology

• GeoMedia Public Works Rulebaseo Rulebase Digitizing and Editingo Network Validation

IGIS Webmap Phase 1A snap preview

• Integrates with Asset Management Information System (AMIS)

• Data standardization for all sewerage information

• Displays the sewerage information such as treatment plant, sewer lines and service area.

• Display the thematic map based on monthly report such as distribution of treatment plant by type and take over.

IGIS WebMap Page

5

6

3

The default map contains basic IWK features and zoom area is according to region

2

14

QUERYING This function is for retrieving

relevant information from the required database.

Snap Picture Example: Querying the treatment plant based on Asset number

MAP DISPLAY The IGIS Webmap will show default

map which contains all GIS layers within Malaysia.

Snap Picture Example: It shows Penang and Seberang Prai area with treatment plant service area

IGIS WebMap System Enhancement in Phase 1B

Search and View Functions Individual premise (applicable for Pantai area) Complainant address, location of problem, status of account (applicable for Pantai area) Daily issues, problems complaints and status Sampling reports, compliance, etc

Reports Location Specific Sewage/ Effluent Test Results Location and Period Specific Maintenance and Breakdown Status Overdue Work Status Maintenance Costing Sewer Volumes Flow Catchments Detail Summary SAPGM (CRD Statistics Report) Network Performance Base on Complaint and Failure Frequency by STP

Others Google Earth layer

Integration withIntegration with BRAINSBRAINS, , COEDSCOEDS, , IFS IFS && LMS LMS, and connection to, and connection to Google EarthGoogle Earth

• Integrates with IFS, BRAINS, COEDS AND LMS

• Google map as a extra function for better viewing and decision making

• User can obtain monthly report extract from IFS, BRAINS, COEDS and LMS databases

• Customer property can be accessed

GOOGLE MAP function

MONTHLY REPORT

CUSTOMER PROPERTY QUERY

IGIS Webmap Phase 1B snap preview

GEOMEDIA PROFESSIONALGEOMEDIA PROFESSIONALGEOMEDIA PROFESSIONALGEOMEDIA PROFESSIONAL

Software Capabilities

• Integrate all map layers data sources into a single map display

• Access map layers in various formats

• Digitize network objects (e.g. STPs, sewerline, manholes) and key-in data for their attributes

• Update STPs and networks information

• Analyze data by using attribute and spatial queries

• Validate geometry data and connectivity

• Detect errors in digitizing

• Plot/print map layout

GEOMEDIA PUBLIC WORKSGEOMEDIA PUBLIC WORKSGEOMEDIA PUBLIC WORKSGEOMEDIA PUBLIC WORKS

Software Capabilities (cont.)

• Create and control rules related to connectivity in sewer networks

• Digitize and edit data according to the rulebase

• Validate sewer connectivity according to the rulebase

• Perform sewer network tracing analysis

• Place dimensions to STPs, manholes, sewerlines, etc.

Software Capabilities (cont.)

GEOMEDIA WEBMAPGEOMEDIA WEBMAPGEOMEDIA WEBMAPGEOMEDIA WEBMAP

• Navigate across map to find the point of interest using tools like Zoom-In, Zoom-Out, Pan, etc.

• Turn on/off map layers to be viewed

• Print selected area on WebMap

• Search and view STPs, river basin, Taman, Section, roads, etc.

• Gather information on STPs, river basins, water intake point, etc.

• Generate reports based on the specified criteria

• Save reports into desired format (MS Excel, MS Word)

Data Availability

Phase 1A

• Currently STP Asset Data is the most comprehensive

• Limited data on existing Networks and customers is available

• Project Team has standardized Network and Basemap data structure

• Project Team is currently cleansing the geometry and data structure of the migrated basemap data

Phase 1BPhase 1B

• IWK to obtain & input missing and non standardized attribute data

• IWK to update Sewerline and Manhole data based on available inhouse sources

• IWK to procure incomplete basemap data

• Data Collection strategy for the remaining Network data and individual property data.

IWK to continue to acquire and expand data by :

• Field Data Collection for remaining

•Network Data

•Customer property

• Performing Digitization and Input of attribute for the Collected Data

• Continuous updating of new takeovers Network data.

• Continuous updating of new basemap data as per submission.

Phase 2Phase 2

CCompletion of IWK IGIS data will be done progressively as depicted below : ompletion of IWK IGIS data will be done progressively as depicted below :

ASSET MANAGEMENT

IGIS will help in profiling assets using static profiling criteria:

Treatment Plants • Asset type• Land status• Age• Population served• Sensitivity to receiving water• Flood prone area• Sensitivity of location• Buffers• Slope• Access• Structural defects• Ground settlement/uplift• Hazards • Operational complexity• Influent flow/effluent discharged

Sewer pipelines • Age• Material• Upstream length of sewerline• Size• Depth• Document availability• Sewer/manhole condition• Accessibility to the sewer network• Crossings• Slope• Flood prone area

ASSET MANAGEMENT

Integration will allow IGIS to profile assets using dynamic profiling criteria:

Treatment Plants • Compliance• Complaints• Overflow• Odour• Noise• Trespasses• Accidents • Theft• Vandalism

Sewer pipelines • Blockage: public complaints• Sewer collapse• Overflowing manhole• Manhole cover missing

FUTURE DIRECTION

• IGIS in direction to become one stop centre for all sewerage information for IWK

• Enhance the IGIS by linking with real time system

SCADA, vehicles tracking, flow measurements

• Enhance the system by giving Public access to customer via Web based.

Complaint

Enquiries

• GIS as a tool for Asset Management, CAPEX and operational planning

thank you