Prepared for the staff of Hong Kong University Libraries 3 February 2010Karen Calhoun
Trends in North American TechnicalServices, 2005-2010
Librarian trading card by rosefirerising, http://www.flickr.com/photos/rosefirerising/2233265748/
Karen Calhoun
2
How Much Stress is Too Much?
February 2010
Karen Calhoun
3
The Future’s So Bright … I Gotta Wear Shades--Song by Timbuk3, sunglasses by Jackie Chan
February 2010
Karen Calhoun
4
February 2010
http://www.library.cornell.edu/MAS/MAS2010%20Final%20Report.pdf
“The research project (dubbed MAS 2010) has shown that the Library is feeling the demands of a changing University … [A] seemingly unquenchable thirst for online information resources has become apparent. At the same time, the popularity of the physical Library endures as the nature of its use is changing.”
2003
Karen Calhoun
5
February 2010
University of Minnesota Libraries
“While significant progress has been made in digital library content and tools toenhance retrieval of content, far less attention has been paid to aiding thescholar’s research processes.”—p. 56
“Moving from a collection-centered model to an engagement-centered one .”
http://conservancy.umn.edu/handle/5540
2005
Karen Calhoun
6
February 2010
http://www2.lib.umn.edu/about/mellon/UMN_Multi-dimensional_Framework_Final_Report.pdfp. 47.
User-centereddesign
Karen Calhoun
7
Reports on Technical Services in N. America, 2005-2009
• Rethinking how we provide bibliographic services for the University of California final report - December 2005.
• Calhoun, Karen. 2006. The changing nature of the catalogue and its integration with other discovery tools .
• Byrd, Jackie, et al. 2006. A white paper on the future of cataloguing at Indiana University .
• Library of Congress. 2008. On the record report of the Library of Congress Working Group on the Future of Bibliographic Control.
• Fischer, Ruth, and Rick Lugg. 2009. Library of Congress study of the North American MARC records marketplace .
• Library of Congress, Regina Romano Reynolds, and Bruce Knarr. 2009. On the record report: Recommendations the Library of Congress should pursue over the next four years report to the associate librarian for library services.
February 2010
Karen Calhoun
8
My Report to the Library of CongressFebruary 2010
March 17 2006http://www.loc.gov/catdir/calhoun-report-final.pdf
2006
Karen Calhoun
9
February 2010
http://www.loc.gov/catdir/calhoun-report-final.pdf, p. 16
Karen Calhoun
10
A 2010 Status Report on the Blueprint•User-centered design
•Metadata interoperability
•Technical services workflow redesign
February 2010
Karen Calhoun
11
Progress on the Blueprint? -1-February 2010
2010
Karen Calhoun
12
Progress on the Blueprint? -2-
February 2010
2010
Karen Calhoun
13
Progress on the Blueprint? -3-
February 2010
2010
Karen Calhoun
14
Rethinking the Catalogue in Light of a Changed World• Users expect more of libraries and
catalogues• User preferences have changed• Collections have changed• The library service model is changing• The catalogue is changing• Cataloguers are changing
February 2010
WHO?WHAT?HOW?WHERE?
The Library Service Model: The Way We Worked
BooksJournalsNewspapersGov docsMapsScoresAVDissertations
Special collectionsManuscriptsPapersUniv records
Journal articlesConference proceedingsEtc.
Library catalogues
Archives
Abstracting &Indexing servicesFebruary 2010
A library-centered design
An Early Earthquake: Where Do You Begin an Online Search for Information on a Topic?
Starting an Information Search
89
20
20
40
60
80
100
Search engine Library Web site
Where Search Begins
Perc
ent
(2005) College Students’ Perceptions of Libraries and Information Resources: a Report to the OCLC Membership: http://www.oclc.org/reports/perceptionscollege.htm
Median Circulation and Reference Transactions in ARL Libraries 1991-2008, With Five Year Forecast
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
0
50000
100000
150000
200000
250000
300000
350000
400000
CirculationLinear (Circulation)Reference TransactionsLinear (Reference Transactions)
Data source: ARL Statistics 2007-2008http://www.arl.org/bm~doc/arlstat08.pdf
“65% of information requestsoriginate off-campus”--Discoverability report, p. 4
Scholarly Communications and the Journal Literature•For large research libraries, the transition
from print to e-only journals is progressing quickly - ARL report “The E-only Tipping Point for Journals”
•Increasingly automated and/or distributed metadata production, aggregation, distribution, management, and discovery methods for journal articles
Percentage Change in Median Resources Per Student at ARL Libraries, 2000-2008(Compared to 2000)
-0.035
-0.03
-0.025
-0.02
-0.015
-0.01
-0.005
0
0.005
StaffMonographs PurchasedVolumes Added
Change in Staff, Volumes Added, Monographs Purchased Per Student
2000
2001
2002
2003
2004
2005
2006
2007
2008
0.000.200.400.600.801.001.201.401.601.802.00
Eserials Expen-ditures
Change in E-Serials ExpendituresPer Student
Data source: ARL Statistics 2007-2008http://www.arl.org/bm~doc/arlstat08.pdf
Karen Calhoun
20
February 2010
Geocentric/Aristotelian view:The local catalogue is thesun
Heliocentric/Copernican view:The local catalogueis a planet
Key findings:
• End users bring their expectations from popular Web sites to online catalogs
• The end user’s delivery experience is as important, if not more important than the discovery experience
• Most important for analog materials: summaries, tables of contents, etc.
• Most important for e- content: linking to the content itselfhttp://www.oclc.org/reports/onlinecatalogs/default.htm
Karen Calhoun
22
February 2010
http://conservancy.umn.edu/handle/48258
Users discover resources outside library systems.Users expect discovery and delivery to coincide.Usage of mobile devices is increasing.Discovery increasingly happens through recommending.Users increasingly rely on nontraditional information objects.
Increasing Discoverability Through Data Synchronization and Syndication
WorldCat & WorldCat Partners…
Data synch
Other partners
The European Library (TEL)
Le Catalogue Collectif de France (CCFr)
Karen Calhoun
24
February 2010
USING THE ‘FIND IN A LIBRARY’ LINK
Karen Calhoun
25
Collections Are Changing•Print to electronic
•Digitized materials and digitization services
•Open access repositories
•Storage facilities
•Cooperative collection development and management
February 2010
Karen Calhoun
26
Digitization: Pacific Rim LibraryFebruary 2010
Rising Interest in Digital Collections on the BnF and LC Web Sites
Source: Alexa.com, 15 Nov 2009
Where do people go on bnf.fr and loc.gov?
BnF:Expositions: 30%Catalogue: 26%Gallica: 26%
LC:American Memory: 41%Catalog: 17%Legislative information (THOMAS): 6%
Karen Calhoun
28
RepositoriesFebruary 2010
Open Access Repositories Gaining Visibility and Impact
Sources: Alexa.com 15 Nov 2009 and the Cybermetrics Lab’s ranking of top Repositories (disciplinary and institutional) athttp://repositories.webometrics.info/about.html
2008-2009 TrafficCompared:
*Social Science Research Network*arXiv.org*Research Papers in Economics*British Library (bl.uk)
Karen Calhoun
30
Technical Services at the Crossroads
February 2010
Alice: 'Would you tell me, please, which way I ought to go from here?‘
'That depends a good deal on where you want to get to,' said the Cat.
Karen Calhoun
31
Being a Librarian: The Case of Horace Kephart
February 2010
“Librarianship offers a better field for mental gymnastics than any other profession. I am cataloguing the four thousand and tenth of an interminable series of French plays, when a herd of students comes prancing into the library.”
Horace Kephart
Karen Calhoun
32
Being a 21st Century Librarian•Starting points:
▫Technology-driven research, teaching and learning
▫Disintermediation (decrease in guided access to content)
▫Global “infosphere”▫Accelerating shift in information seekers’
preferences for Web-based information and multimedia formats
February 2010
Source: Calhoun, K. 2007. "Being a librarian: metadata and metadata specialistsin the twenty-first century". LIBRARY HI TECH. 25 (2): 174-187.Preprint: http://dspace.library.cornell.edu/handle/1813/2231
Karen Calhoun
33
October 2008
“New Age” Cataloguing• Meets same needs with
wider variety of methods
• Metadata for information objects and collections of all types
• Next generation systems and services
• Focus on metadata re-use and interoperability
• Make collections more visible and easier to use
By Angela Ben de Cosanostrahttp://flickr.com/photos/amcclen/281983490/
Karen Calhoun
34
Opportunities•Metadata
recycling and reuse
February 2010
• Workflow analysis and process redesign
Karen Calhoun
35
February 2010
Increasing investment in access systems
Help build new kinds of systems for IR and delivery; many new kinds of metadata; emphasis on re-use, interconnections, interoperability
Active participation in the university community
Involvement in campus projects and digital asset management; metadata creation, maintenance, and consulting work
Technology-driven research, teaching and learning
Increasing involvement in digital library research, development, and production projects
Karen Calhoun
36
February 2010
Disintermediation and user self-sufficiency
Catalogue librarians have always served those who want to work self-sufficiently.
Enhance ease of use through expertise in indexing, data organization and management, access vocabularies, taxonomies, ontologies, etc.
Global infosphere, Web-based information, and multimedia
Participate in developing standards and best practices
Karen Calhoun
37
Thank You …Wishing You Good Fortune in the New Year!
February 2010
By: EmmaJGhttp://www.flickr.com/photos/emmajg/3199018426/