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Victoria Golf ClubGallagher s CanyonArbutus Ridge Golf &
Country ClubRaven at Lora BayVictoria Golf ClubVegas BabyInvitationalVB GolfFresh Golf Solutions
Back ShopGolf ShopGolf Academy(s)Head ProfessionalDirector of GolfGeneral Manager
› Food & Beverage› Course
Maintenance
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Arbutus Ridge G&CCArrowsmith Golf ClubRaven at Lora Bay
Georgian Bay ClubCottonwood GolfCourseVegas BabyInvitationalVB GolfFresh Golf Solutions
Back ShopGolf ShopSales & Marketing
Event ManagementGolf AcademyHead ProfessionalAssistant Manager
› Food & Beverage› Course
Maintenance
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Case Study – Victoria Golf ClubSituation
› Hiring of new HP after last 30 with recognizedProfessional
Board challenged to „ do it right
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April 2013› Selection committee chair› Committee
Immediate objectives› Posting› Timeline
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“ What do we want for a new professional at VGC,for today and for the future ”
PlayabilityReach all ages and both sexesInstructionFace of the property
LeadershipFinancialHuman Resource Management
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May 15 th – June 30› Posting release and accepted resumes› 85 resumes
75 of them qualified to do the job
July› 32 Skype interviews with GM› Fact finding and ease of candidate› GM using a weighted ranking system (13 criteria)
provided a list. Printed Top 18 resumes and gave acopy to each of the committee
Met August 3 rd to narrow search of Top 9
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August› Second round interviews
Past experience
Career preparation for postingTop three determined
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Round 3September 21-24Each candidate
› 10 holes with three committee members› Group lesson with three committee members› Met with each of the department teams›
Two hour panel interviewFinal decision meeting
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Detailed committee surveySurvey results meetingFinal meeting
Committee unanimously recommended LindsayBernakevitch as the Club s next HP at Thursday
BOD
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Where are you now?Where are you going?How to get there?
PersonallyProfessionally
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o Budgeto Human Resource Managemento Products & Services
o Inventory Managemento Event Managemento T Sheet Managemento Membership Managemento Sales & Marketingo Course Maintenanceo Physical Planto Associations
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Type of facility› Public›
Private› Semi Private› Golf &...› Multiple golf
coursesLocation
› Geographical› Seasonal
Experience› General Manager›
Director of Golf› Head Professional› Director of
Instruction› Coach› Associate
Professional› Assistant
Professional
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What s important toyou?What s your passion
What do you enjoy?What challenge syou?
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Find several professionals that you respectand admire.Make contact with them
Learn from themAsk for advice
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What is your image?› The Golf Community› Members/Patrons of your facility› Your Staff and Peers› Your community› Social Media
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How do you act, dress, behave› At the club› At golf events› On the teaching tee› On days off› At 2 am
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Does the position get you to your goal?Will you learn from the new boss?Will it give you the opportunity to grow?
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Read the job application› Write down the points they are looking for
Write a cover letter which speaks to how youcan do the job
› Not a summary of the resume› Limit the number of times you use “ I”
This is your one chance to sell them that youare the answer to all their stresses
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Cover letter, less than a page
Resume› Perfect appearance› Be specific to accomplishments› Make sure the reader knows the facilities›
Put references
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Send the resume as soon as possibleSend the resume in a bound formSend the resume via Canada Post requiringsignatureSend a thank you letter to the interviewers
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Be...› Professional› You› Prepared› Specific› Positive
Come with 10 questions but ask 3-4
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Your only job is to make your boss look good
So you better like or respect them. If not, timeto find a new job!
