Custom-made
Safe
Available
Fast
Guidelines
FRAN is designed by professionals ofthe franchise market, specifically to
improve the franchisor leadmanagement process.
So, in FRAN you will find the featuresyou need and you won’t find genericCRM features which don’t match with
the frachise lead management process.
Custom-made
Safe
Available
Fast
Guidelines
FRAN is housed in a secure serverinside a high availability Data Center,
with daily backups.
FRAN works over a client-serverplatform, so the data access goes onlythrough the FRAN client, which controls
access and communications. Data transfer is always encrypted.
Custom-made
Safe
Available
Fast
Guidelines
FRAN is in a Data Center connected tothe Internet and is available from any
PC with an Internet connection.
The high availability of the Data Centermeans FRAN and its data is always
ready to be used.
Custom-made
Safe
Available
Fast
Guidelines
We are always looking to improve theusability, so the franchise manager
enjoys the same performance as whenusing a local application.
We have achieved this goal by usingthe best technology. You can check the
outcome by testing the application!
How it worksTechnically Logically
Franchise Portals
FranchisorMail box
FRANServer
Data Base
Data Center
Encrypted
Franchisor“online”
FRANClient
How it worksTechnically Logically
Leads
Brand 1Brand 2…Brand n Tasks Control
Manual Entry
Automatic EntryFrom portals
How it worksTechnically Logically
FRAN allows for manual or automatic leads entry.
In the case where leads come through e-mails (portals, your web site, etc.) FRAN will enter it automatically.
FRAN also controls the entrance of duplicated leads.
Leads
Brand 1Brand 2…Brand n Tasks Control
Manual Entry
Automatic EntryFrom portals
How it worksTechnically Logically
The system allows the storage of leads with identityinformation, contact information, premises, origin of the
lead, registration date, etc.
Leads
Brand 1Brand 2…Brand n Tasks Control
Manual Entry
Automatic EntryFrom portals
How it worksTechnically Logically
FRAN can manage different brands for the same lead.
So, we know if each lead is interested in different brands ofthe same company. We can also manage each brand with
its own manager, its own origin, its own state, etc.
If the Franchisor manages only one brand, the wholeprocess is transparent and the association between each
lead and the brand is automatic.
Leads
Brand 1Brand 2…Brand n Tasks Control
Manual Entry
Automatic EntryFrom portals
How it worksTechnically Logically
For each brand we will manage tasks.
Tasks can be of different types. If the tasks are e-mails, FRAN can automatically send e-mails, make mass e-mails,
etc.
FRAN also allows the user to programme set tasks, so theuser can insert a set of tasks with only one click or let
FRAN automatically insert a set of tasks when it receives a lead by e-mail.
Leads
Brand 1Brand 2…Brand n Tasks Control
Manual Entry
Automatic EntryFrom portals
How it worksTechnically Logically
Through a Control Panel, FRAN can summarise theinformation and show it in a friendly way.
So each manager can, with only one click, access his tasksand other information of interest, e.g. the leads to be
managed, overdue tasks, next week’s tasks, etc.
Over all, the Control Panel allows the Franchise Manager to have a holistic view about his Lead Management
Process.
Leads
Brand 1Brand 2…Brand n Tasks Control
Manual Entry
Automatic EntryFrom portals
What it includesFRAN is a service that includes:• The application use• Any number of users• Any number of brands• Any number of leads• The hosting of the application• Daily backups• Access to any new version of FRAN• Support and maintenance