Date post: | 26-Dec-2014 |
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Company Presentation
Compass Business Consulting S.A.
• Mission: Generate value for our clients creating competitive advantages emerging from theadoption and / or usage of Information Technology.
• Vision: To be the most recognised Nearshoring company in Latin America.
• Compass Business Consulting provides global consulting services to help companies to integrate their practices, processes, areas and platforms, enphasizing on their core-business.
• It is a great challenge to understand organizations that are constantly looking for increasing their results and we are aware of that. Therefore, the commitment to our clients and considering our human capital as a pillar of our company are our differentiating factors.
About us
– the solutions provider that solves the company’s most wicked challenges
• “We can help you”
– the “turn to” function that gets results
– a highly skilled and talented team
– a key ingredient in making your company great
We want to be known as:
Our name reflects our unique role
Our distinct and unique role is at the
intersection of technology and business
performance.
.
A new concept
Referral Clients
Implementation of Oracle e-Business Suite 11.5.10.2 Quality Assurance
Oracle e-Business Suite Help Desk with resolution group for Hewlett Packard clients
Regional (Argentina, Chile and Uruguay) Technical and FunctionalOracle e-Business Suite Support
Our Services
Oracle Technology and Applications Consulting ( EBS,SAP, JDE,etc)
• Infrastructure Sizing
• Software Instalation, Configuration and Optimization
• Implementation, migrations, roll out, customizaciones
• Performance Tuning
Technology Services Support
• Advanced Service Desk
• Application Help Desk
• Application Management
• Database Administration
Business Transformation Outsourcing
• Electronic bills distribution to and from Payments processors
• Payment Processing and Conciliation
Oracle Applications and TechnologyConsulting
IT Consulting Services collaborates with organizations to reach their business goals and createcompetitive advantages deploying, upgrading or optimizing infrastructure, bussiness-orientedapplications and its associated technology.
Our strategic decision to become Oracle Business Partners as a major objective for this business line,is supported in the fact of being Oracle the world’s largest Enterprise Application Software provider,covering with their solutions all market segments, industries and specific clusters.
Among Oracle wide products offer, Compass Business Consulting consultants specialization isfocused on E-Business Suite,SAP, PeopleSoft, Siebel Oracle Technology (Database CoreAdministration, Development Tools and Fusion Middleware).
We have a strong expertise and experience in this area, allowing us to cover from small performanceoptimization projects up to implementations projects that being part of the organizations’ ITBusiness Plan.
IT Consulting
Technology Support Services
Since we are part of this globalized world, we understand companies need to focus their resources tothe company adding value processes.
Because of that we have a wide services offer adaptable to our clients needs in order to calloborate with their Core Business focus, relying tasks and processes out of core in expert hands wich will provide high quality and operational performance.
This support includes a wide range of services, allowing substancial processes to be integrated to Services Administration Infrastructure.
Technology Support Services
These services not only give responses to incidents; they also provide service level administration standards y service requests among other differentiating advantages.
Service main objectives:
• Create a single contact point between users and IT services.
• Solve client incidents according to an SLA (first, second and/or third level support).
• Facilitate service restore to its agreement level with minimum business impact.
• Reporting on the defined metrics in SLA’s.
Technology Support Services (cont.)
Business TransformationOutsourcing
Outsourcing is a common accepted strategy in order to optimize companies costs and resources. Compass Business Consulting has developed a service line oriented to add value to organizations by outsource their collection of conciliation payment processes. Our most differentiation factor is the ability to confirm transactions online.
In the same sense, Compass Business Consulting integrates Customers, Billing Companies and Payments Procesors. As a complement to this service we have developed a commercial consulting service to help in order to give more valuable information for marketing decision making .
Among Marketing actions that collaborate with integration of this actors we can name:
• Early payments incetivation campaigns.
• Channel derivation campaigns.
• Online confirmation companies enrollment.
• General collections services consulting.
• Channel development.
Business Transformation Outsourcing
Our Background
Among the organizations in wich our consultants have delivered quality services we can name:
Our Values
Since the beginning we stated our Core-Values in order to shape the culture and define thecharacter of our company
• Customer Orientation
Value creation commitment
Long-term and win-win relationships
• Human Capital Excelence
Human Resources as a pillar of our business
Attracting and developing the best talents.
• Team Work
Knowledge Management & Transfer
Continuous Team Building
• Profesionalism
International Certifications and Metodologies
Compass Business Consulting S.A.
Rondeau 2994 – Distrito Tecnológico Buenos Aires
CABA - (C1262ABN) - Argentina
Tel: 011-4941-8878 / Fuera de / Outside Argentina: Tel: 54-11-4941-8878
www.compass-business.com
Contact Information