Innovations in Technology and the Impact on Organizational Learning

What field do you work in?

Educa

tion

Manufa

cturin

g

Def

ense

-Rel

ated W

ork

Oth

er G

overn

men

t Agen

cy

Ban

king

Insu

rance

Medic

al/ P

harmac

eutic

al

Oth

er

0% 0% 0% 0%0%0%0%0%

1. Education2. Manufacturing3. Defense-Related Work 4. Other Government

Agency5. Banking 6. Insurance7. Medical/

Pharmaceutical 8. Other

Define the term “Snail Mail”

Unite

d Sta

tes

Groun...

Ove

rnig

ht mai

l

Em

ail

Pac

kage

s

0% 0%0%0%

1. United States Ground Mail

2. Overnight mail

3. Email

4. Packages

We’ve learned and struggled for a fewyears here figuring out how to make a decent phone. PC guys are not going to just figure this out.

They’re not going to just walk in.

-Palm CEO Ed Colligan, 16 Nov 2006

When is the last time you sent a text message?

Nev

er s

ent o

ne

Sen

t one

once (s

orta...

A c

ouple ti

mes

a w

eek

AYSO

S…TX

TING R

N

0% 0%0%0%

1. Never sent one

2. Sent one once (sorta by accident)

3. A couple times a week

4. AYSOS…TXTING RN

Snail mail: “something you use to talk to ‘old people,’

institutions, or to send complex instructions to large

groups.” In other words “Email”

Lenhart, Maddden, Hitlin (2005) Teens and Technology: Youth are Leading the Transition to a Fully Wired and Mobile Nation. Pew Internet and American Life Project.

ENIAC's main control panel

How often do you play video games?

Nev

er!

Pla

yed o

nce o

r a fe

w ...

Pla

y onc

e a

week…

I am

a L

evel

80

War

lo..

0% 0%0%0%

1. Never!

2. Played once or a few times with a young relative…

3. Play once a week…

4. I am a Level 80 Warlock and I lead a guild…(or the equivalent)

4 23

What kind of things does one think about when they play Pong?

This

will

hel

p my

tenn.

.

Whe

re is

my

oppone.

.

Phys

ics

0% 0%0%

1. This will help my tennis game.

2. Where is my opponent going to hit the ball next?

3. Physics

4 3Where is my

opponentgoing to go next?

In what direction should I try to move

the ball?

How will the ball bounce off the

wall?

Should I shoot the aliens on the end or in

the middle or all the bottom aliens first?

How long do I have to shoot before an

alien shoots at me?

What is the pattern these aliens are

following?

What actions should I take based on this

information?

Where do I explore first?

What activities are of the most value?

What must I do to achieve my goal?

What variables do I balance to keep my

person happy?How should I

manage my time?

70 percent of the players of The Sims are women under

age 25

Females play 5 hours a week of console games. They make up the majority of PC gamers at 63%.

Almost 43% of the gamers are female and 26% of those females are over

18.

- Realistic simulators for contemporary Leadership Training

- Integrate these games into leadership development programs

- Attempt various leadership structures

-Employees may make hundreds of leadership decision an hour in a game

- Realistic simulators for contemporary Leadership Training

- Integrate these games into leadership development programs

- Attempt various leadership structures

-Employees may make hundreds of leadership decision an hour in a game

Leadership’s Online LabsHarvard Business Review, May 2008

Leadership’s Online LabsHarvard Business Review, May 2008

Defense Intelligent Agency Training

Defense Intelligent Agency Training

What activities give me the most return

for my efforts?

Can I trust this person who wants to team with me to accomplish a goal?

What can we create together?

Name one thing you sent away for from a cereal box.

Dec

oder R

ing

Mat

chbo

x ca

r

Pat

ch

T-S

hirt

Com

puter M

icro

phone

Oth

er

Noth

ing, b

ut I a

m n

o...

0% 0% 0% 0%0%0%0%

1. Decoder Ring

2. Matchbox car

3. Patch

4. T-Shirt

5. Computer Microphone

6. Other

7. Nothing, but I am not BITTER.

Found at bat-blog.com

Sorry, had you on mute,

could you repeat the question.

Not another Compliance

course.

New thinkin

gIs

Needed

New thinkin

gIs

Needed

Solutions

1. Learning as a process2. Games, Simulations,

Virtual Worlds3. Learners Forming

Communities4. Don’t think “classroom”

Say Dadda

Pre-Assessment

E-learning Module

ClassroomInstruction

Webinar

Learning as a Process

Learning as a Process

Work Processes

Intermediate Skills

AdvancedSkills

ClassroomTraining

ClassroomTraining

ClassroomTraining

Work Processes

ClassroomTraining

Available on a web site

Available via Self-Paced and Online Seminar

Orientation

IntermediateSkills

AdvancedSkills

Orientation

Create Shared Working Spaces

Step Three: Lower Machine

Maui 1.3 miles Pacific Ocean

H: 79°L: 68°

Use Web 2.0 tools

Do you use any social media?

Fac

eboo

k

Tw

ittte

r

Blo

gs

Wik

is

All

of th

e Above

Tw

o out

of f

our o

f t..

None

of the

Above

0% 0% 0% 0%0%0%0%

1. Facebook

2. Twittter

3. Blogs

4. Wikis

5. All of the Above

6. Two out of four of the above

7. None of the Above

Use the tools

Real-timeaccess to other employees

Quick question

BroadcastingThoughts and

Opinions

Sendinglearners

reminders

Answering one questionleads to more questions

Reach outside of the four walls of a training classroom

Focused Discussions

Clarification of Terms

Tips and Techniques

Frequently Asked Questions

Posting/Collection ofof ValuableResources

Listing ofExperts Link to the

others

Advice from veteran

employees

Employee created content

Consider using the “En Media Res” technique

Think radio talk-show, not lecture

Trainer as learning catalyst.

Create a learning documentary of how to do a

job, how decisions are made, how dots are connected.

Go ahead…jump in!

The water’s warm.

Which of the following might you leverage in your organization?

Gam

es, S

imula

tions

, V...

Lea

rner

s Form

ing

...

Stu

dent C

reat

ed C

on...

Don’t

thin

k “c

lass

room

”

0% 0%0%0%

1. Games, Simulations, Virtual Worlds

2. Learners Forming Communities

3. Student Created Content

4. Don’t think “classroom”

You thought this presentation and information was…

Eye

open

ing

Applic

able

to m

y en

...

Noth

ing n

ew

Borin

g

Can

’t be

done

in m

y ...

Oh, i

t is

over a

lread

y..

0% 0% 0%0%0%0%

1. Eye opening2. Applicable to my

environment3. Nothing new4. Boring5. Can’t be done in my

organization6. Oh, it is over

already…I could have napped a little longer

www.karlkapp.blogspot.com

SlidesLinks to resources

Continuing Discussion