Indian LPG Market Growing Demand & Its challenges
Presentation On
Date :- 08.03.17
8th March 2017, Tokyo Manish Grover International LP Gas Seminar 2017 Deputy General Manager Indian Oil Corporation Ltd
LPG Marketing in India
Brief on India and IndianOil.
Supply Demand Scenario & Business Opportunities
Transformation In LPG Business
Contents
India -A Land of Opportunity
FORM OF COUNTRY Federal Republic with 29 States and 7 UTs
POPULATION 1.27 billion, 2nd most, 2nd highest English speaking country
ECONOMY USD 2 trillion (current prices) Third largest in PPP terms $8.727 trillion (est 2016) GDP Growth rate 7.5% in 2015
FOREX RESERVE USD 356 bn
MOBILE INTERNET PENETRATION 300 million users (estimated) by 2017
GLOBAL COMPANIES 7 Companies in Fortune 500
1461 1391
366
India China US
Projected Population in 2030 (million)
32 43 39
India China US
Projected Median age in 2030 (in years)
47
-10 -17
India China US
Labour force surplus/deficit by 2020
Source: IMF, April 2016
2.4% 2.4% 2.4% 2.5% 0.9% 1.6% 1.5% 1.6%
7.3% 6.9% 6.5% 6.2% 7.2% 7.3% 7.5% 7.5%
3.4% 3.1% 3.2% 3.5%
2014 2015 2016 2017
GDP Growth Rate (%)
US EU China India World
IMF Projections
India’s Economy Fastest growing major economy Domestic market - main driver Major Reforms Steady stream of business opportunities led by policy initiatives Low Oil Prices
India –The Bright spot
India –Changing economic landscape
0.0
4.0
8.0
12.0
CPI Inflation
CAD as a % of GDP
Fiscal Deficit as a% of GDP
Forex Reserves
('00 billion US$)
Improved Macro-Economic Stability
2013-14 2014-15 2015-16
-0.5 1.5 3.5 5.5 7.5 9.5
Services Industry Agriculture
India: Segment-wise Growth (%)
2013-14 2014-15 2015-16
Macro economic Stability Manufacturing and Service sector output is on the rise Index of Industrial Production (IIP) accelerated Return of macroeconomic stability - inflation declined, Current Account Deficit (CAD) in
control Fiscal Consolidation, Subsidy rationalisation All time high Forex Reserve Source: CSO
Demand • Strong domestic growth due to
rising rural income middle class young population
• Growth in exports • Transformation through “Make in
India”
Innovation • Competition and
opportunities in the domestic market to boost innovation
• Global linkages leading to creation of Innovation and R&D hub
Investments • Significant cost advantages • A large pool of skilled
manpower and a growing technology base
Policy support • Focus on Infrastructure
development • Wide array of policy support,
structural reforms
Advantage India
2013 GDP in PPP $ 6883 bn
2040 GDP in PPP $ 31,714 bn
Source: WEO, IEA
Advantage India
IndianOil - Touching a Billion Lives
7
LPG Customers - 9.88 crore
45,212 Customer Touch points 11 out of 23 Refineries in India
80.7 MMTPA Refining capacity (35%)
11750 kms of Crude and Product pipelines (85.5 MMTPA)
R&D facility with 454 active Patents (270 - International)
Indmax Technology for increasing LPG yield
2nd largest player in domestic petrochemical market (Export to 70 countries)
City Gas distribution xploration
India’s largest Commercial Enterprise. Revenue USD 61 Billion & Profits USD 1589 Million in 2015-16
Regular ROs
18672
KSKs 6691
Terminals/ Depots
129 LPG Distributor
ships 9144
LPG Bottling Plants
91
SKO/ LDO Dealers
3908
AFS 100
Consumer Pumps 6477
As on 01.04.2016
LPG Marketing in India
Brief on India and IndianOil.
Transformation In LPG Business
Contents
Supply Demand Scenario & Business Opportunities
LPG Marketing In India
o LPG Marketing Commenced in India in 1955.
Started by Burmah Shell in Mumbai. State Owned Enterprises (SOEs) commenced LPG distribution in
1965. LPG used mainly for the purpose of cooking.
o Later LPG also marketed for following purposes :
Non Domestic LPG for Commercial use. Bulk LPG for Industrial use. Auto grade LPG for vehicles.
o Domestic LPG is primarily being sold at subsidized prices.
o Private Enterprises in other than domestic segment.
9
Domestic LPG Packed product in 14.2 Kg & 5
kg cylinders, home delivered through distributors
Non Domestic LPG Packed product in 5kg, 19Kg,
35 Kg and 47.5 kg delivered supply through distributors.
Industrial Delivered to Storage Tanks of
Customers Transport (Auto LPG)
Through Retail Outlets along with Gasoline/Diesel
Segment wise break-up (%) (2015-16)
Domestic 89.4 %
Non-Domestic 7.6 %
Industrial 2.1 % Transport 0.9
%
Segments of Indian LPG Industry
Ever Growing Domestic Segment
11
Domestic segment constitutes the
substantial portion of Indian LPG market
Customer strength in Domestic segment grew from 10 million (1985-86) to 201 million (2015-16) in about 3 decades
Consumption increased from 1.2 MMT in 1985-86 to 17.18MMT in 2015-16
Customer Growth (in Mill.) 1985-2016
Sales in MMT: 1985-2016
0
50
100
150
200
250
0 2 4 6 8
10 12 14 16 18 20
Players in Indian LPG Industry
o The major players in LPG marketing are three State Owned Enterprises (SOEs) :
Indian Oil Corporation Ltd (IOCL) Bharat Petroleum Corporation Ltd (BPCL) Hindustan Petroleum Corporation Ltd
(HPCL)
o Private Enterprises (PE)
Aegis Gas Aegis Logistic Indian Oil Petronas Pvt. Ltd (IPPL) Reliance Industries Ltd (RIL) SHV Energy TOTAL Oil India Pvt. Ltd Hindustan Aegis
IOCL Brand
HPCL Brand
BPCL Brand
12
Channel Partners in Indian LPG
o LPG Distributors. Packed LPG marketed through Distributors appointed by SOEs.
o Non Domestic LPG Retailers. Appointed for marketing Non-Domestic Packed LPG.
o LPG Business Associates. Appointed for tying-up Bulk /Non-Domestic Packed LPG.
o Retail Outlets Dealers. Auto LPG & Free Trade LPG (FTL) sold through existing ROs.
o Bulk / Packed LPG Transporters Bulk - From LPG Sources (Import Terminals/ Refinery/ Processing
Plants) to Bottling Plants. Packed - Cylinders from Bottling Plants to LPG distributors.
13
Pricing of LPG in Indian LPG Market
o Domestic LPG Protection of Domestic Consumers from Price fluctuations. Difference of Market Price & that charged from Domestic
consumer is given by Govt. as subsidy which is tranferred in the bank a/c of consumers
Currently the Subsidy available for customers of State Oil Marketing Companies.
o Non Domestic/ Industrial LPG Import Parity Price basis international market price during
M-1 month.
o Auto Fuel Priced in co-relation to price of Gasoline in retail market.
14
Pricing of LPG:- Trend
Subsidy tends to distort market & leads to Diversion. 15
0
200
400
600
800
1000
1200
1 Apl 2002
1 Apl 2004
1 Apl 2006
1 Apl 2008
1 Apl 2010
1 Apl 2012
1 Apl 2014
1 April 2016
Market Price RSP
Under Recoveries on Domestic LPG
This under recovery burden could not be sustained indefinitely. 16
₹
55230 83620
102460 107010
155230 176000
142570
217720
299970
395580
464580
365800
140000
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
500000
2003-04 2005-06 2007-08 2009-10 2011-12 2013-14 2015-16
LPG Marketing in India
Brief on India and IndianOil.
Transformation In LPG Business
Contents
Supply Demand Scenario & Business Opportunities
Transformation In LPG Business
Reduction In subsidy Burden
Transforming society
Enhanced customer service
Deduplication based on Name ,address , Aadhaar & Bank a/c eliminating multiple connections
Reduction In subsidy Burden
Capping of Cylinder
Detection of Multiple connection
6 Cylinders Per Year , further revised to 9 & 12
PAHAL Direct transfer of Subsidy to bank a/c of customers
GiveItUp Subsidy
Segregation based on Income Subsidy to the
targeted segments Voluntary Surrender of Subsidy
No subsidy of income above 10 lacs
Capping :- Statistics
No of cylinders
% consumers availing these
cylinders
% subsidised cylinders which
will come in quota
1 5.6% 2 6.2% 3 7.3% 4 8.6% 52.23% 5 9.6% 62.62% 6 10.0% 71.63% 7 9.9% 79.21% 8 9.2% 85.36% 9 8.2% 90.19%
10 7.0% 93.85% 11 6.0% 96.50% 12 6.9% 98.29% 13 2.6% 99.08% 14 1.2% 99.50% 15 0.6% 99.74%
16 & Above 1.0%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
1 2 3 4 5 6 7 8 9 10
11
12
13
14
15
16 &
Abo
ve
% consumers availing these cylinders
Multiple/ Fake Connections Detection
Unification of data base of all 3
OMCs for Deduplication
Dedupe based on
Aadhaar , bank a/c , Name &
Address
Blocking / cancellation
of connection
after verification
LPG Control Order
One House Hold one subsidized LPG connection
Based on the above deduplication process, over 10 million LPG connections were blocked on industry basis , which contributes to the saving of around
$ 300 million for the Fy 2015-16
Aadhaar / bank a/c details as the
key value for subsidy transfer
Grace period of 3 months followed by parking period
of 3 months
Refill at Market rate all
customers
Subsidy component in
bank a/c to CTC customers
PaHaL :- Scheme details
PaHaL :-Cash Transfer Process
Customer receives subsidy after joining Scheme( i.e. becoming CTC cash transfer
compliant) , either by submitting his Aadhaar with LPG distributor & bank or By submitting his bank a/c details with LPG distributor.
.
Wide publicity of scheme- 447061 posters , 102829 standees &
72847 banners installed.
Advertisements in TV, Radio and Newspapers.
Comprehensive website www.MyLPG.in launched
More than 1 billion SMSs sent.
300 Seats call centre to answer queries
Setting up of Common Grievance Redressal System
PaHaL :- Extensive IEC
Above table indicates that diversion of domestic LPG to commercial / auto sectors
has reduced which has attributes to saving in subsidy
PaHaL :-Effect On LPG Sales
Period
Domestic sale growth NDNE packed sale
growth Auto LPG
Growth fy
15-16
Growth fy
14-15
Growth fy
15-16
Growth fy
14-15
Growth fy
15-16
Growth fy
14-15
April till
March 7.1% 11.31% 39.3% (-)2.10% 4.5% (-)15.69%
PaHaL :-Savings
Savings in Pahal
Fiancial saving in 15-16
On account of weeded out customers :- 35.5 million weeded out customers ,
savings $1000 million
On account of NCTC customers in DBTL:-13.2 million , NCTC customers, savings of $ 372
million
Non-Financial Benefits Improved delivery time/reduction in backlog
Lesser policing of supply chain activities
Focus on Customer Satisfaction:
Launched in 54 districts on 15.11.14 & PAN India on
01.01.15
163 million customers (out of 193 million Active Consumers ,84%) joined the
scheme
$6500 million transferred to bank a/c
of customers
Estimated annual savings of $ 3 billion
Failure rates of cash transfer below 0.2%
Data as on 01.02.17
Acknowledged in Guinness Book of World Records
PaHaL Achievement
Subsidy to Targeted segments
29
Disparity In Society
Don’t have LPG connection to cook Don’t need subsidy at all
Subsidy to Targeted segments:- GiveItUp
Hon’ble Prime Minister Flagged GiveItUp Scheme on 28.03.15
10.4 million ( over 1 cr) customers have voluntary GivenUp LPG Subsidy counting more……
This is initiative has lead to the annual saving of around $270 million for the fy15-16
Subsidy to Targeted segments:- GiveItUp
32
Eminent persons and Celebrities Contribution to this mass movement The Journey
Subsidy to Targeted segments:- GiveItUp
Intensive Information Education & Communication Campaign
33
The Journey
Bulk SMSs
Appreciation letters to earlier GiveItUps
Scroll of Honor on web, Information of Linked BPL beneficiary by web/SMS
Testimonials of GiveItUp customers on Youtube
Personalized Thank You letter by Hon’ble PM
Subsidy to Targeted segments:- GiveItUp
Personal Connect with masses
As per the directive, w.e.f 01.01.16 10 NO LPG Subsidy to customers earning more than
10lacs ($ 15000)
Total 7,91,258 customers are Excluded from subsidy
NO subsidy for Income above Rs 10 lacs ($ 15000)
Transformation In LPG Business
Reduction In subsidy Burden
Transforming society
Enhanced customer service
Enhanced Customer Service
A comprehensive website available in 13 Indian languages facilitating consumer for various LPG transactions
SAHAJ :- LPG connection at Doorstep ,; having option of online payments by credit / debit cards
Online Transfer of connection ; no need to go LPG distributorship
Transparency portal:- Having consumer & transactional level data with analysis for 16 crore consumers in public domain
Enhanced Customer Service
SMS/IVRS booking facility :- most simple & convenient way of refill booking receiving 3.5 bookings per month from this utility..
Emergency helpline for LPG 1906 , calls attended within 2 hrs..
Prefer time Delivery :- Delivery at customer convenience at his preferred day and time
Dedicated callcenter ( 1800 233 555) of 350 seats for LPG queries and complaints
Future Prospects
Pan India online Transfer
Payment option by credit/ debit cards &
wallets :-On delivery
Door to e-Knock Delivery
Booking & Payment from e-commerce sites
Common Loyalty program (CLP)
Customer feedback , opinion polls & Analytics
Enhanced Customer
Engagement
Transformation In LPG Business
Reduction In subsidy Burden
Transforming society
Enhanced customer service
Pradhan Mantri Ujjwala Yojna
A major policy intervention by Government of India to provide clean fuel (LPG) for cooking to BPL women of the country to counter indoor air pollution.
LPG Connections To Weaker Section
Transforming society
• 269.8 Million. i.e. (21.92% )Below poverty line population in India.
• The spread of LPG in urban/ semi-urban areas with coverage in middle class and affluent households.
• Serious health hazards with cooking based on fossil fuels. WHO estimates, about 5 lakh deaths in India alone due to unclean cooking fuels.
• Major premature deaths were due to non-communicable diseases such as heart disease, stroke, chronic pulmonary disease and lung cancer.
• An open fire in the kitchen is like burning 400 cigarettes an hour.
• Providing LPG connections to BPL households will ensure universal coverage of cooking gas in the country
• Empowers women and protect their health & reduces drudgery and time spent on cooking.
Need for Transformation
• 5 Crore LPG connections in next three years.GOI funding for connections cost of Rs 1600/-.
• During 2016-17, target is 2 Crore connections. • Loan provision for First refill & Stove by OMCs
Scope and Support
• BPL women having their name in SECC 2011 data. • Preference to States having lower LPG coverage ;
SC/ST BPL families covered Target Beneficiary
• Aadhaar as primary key in verification & deduplication.
• Deduplication also on bank a/c & AHL TIN • Pre NC release protocol ;safety education ensured
NC Release process
PMUY :- The Scheme
Saharsa, Bihar by Shri Rajesh Ranjan
Hon'ble Minisiter of Micro,Small & Medium Enterprises & MP from Deoria Shri Kalraj
Kidwai, Kanpur , UP by Dr. Murli Manohar Joshi
Pilibhit in UP by Hon'ble minister of Women & Child Welfare and MP from Pilibhit Smt Maneka Gandhi
Launches by MPs & MLAs
Wife of Martyr Nayak Kaushal Yadav.
Retd Lt Col Yeshwant Singh Freedom Fighter & ex-MLA Morbi, Shri.Gokaldas Parmar
ex-Serviceman Indian Army Mr. Avanindra (Annu) Sharma, Kargil Return, Operation Vijay at Kabirdham District
Distribution on Independence Day
Statistic :- PMUY
Scheme launched in
16 states
More than :- 2.51 cr
Applications
1.67 cr connections
installed
For1 cr connections Loan given by OMCs
22.02.17
Outcome
Parameters As on 01.04.16 As on 01.02.17 Number of Registered customers 20.16 cr 22.91 cr
Number of Distributorships 17916 18545
LPG Coverage All India 61.9% 71.2%
Uttar Pradesh 55.4% 72.8% Bihar 31.5% 42.6%
Jharkhand 27.9% 32.9% Odisha 31.8% 41.1%
Madhya Pradesh 41.4% 53.9% Chhattisgarh 31.0% 44.4%
Rajasthan 62.9% 76.3% West Bengal 51.5% 64.1%
Aadhaar seeding % in LPG 74.04% 83.89%
Future Prospects :-
Better Tomorrow for All of Us Clean fuel for every one
Donation of LPG connection
LPG connection cost sponsored:- through
donation Individuals or institutions
OMCs will create pool account:-through Non-
Profit Organization
Beneficiary :- Any Identified poor person
Operational modalities:- Similar to PMUY
Salient Features
Donor:-
Individual or Institution
Can donate for one or more LPG
connections
Donations by Online & offline modes will be
made available
All Donations will feature in OMC pool a/c created through Non Profit Organistion
List of donor shall also be displayed on web
Identification of Beneficiary
Featuring in SECC list, but are not eligible for PMUY
Indentified by Donor BPL list/person certified by
state / district administration
58
Funds for new LPG connection to BPL
customer ?
Security Deposit amount of LPG connection from PMUY
Subsidy of the refill from GiveItup Customer
Transforming Lives
LPG Marketing in India
Brief on India and IndianOil.
Transformation In LPG Business
Contents
Supply Demand Scenario & Business Opportunities
Demand Drive
19
GOI’s Initiative
Cleaner Cooking Fuel
for ALL
Affordability - Low International Prices - Less Subsidy Burden
Accelerating Economy - Improved Consumption - Robust GDP Growth
Accessibility - No barrier for LPG connection - PMUY Scheme
Availability - Improved Distribution Network
19
19.21
21.89 23.65
25.49 27.32
29.17 30.64 31.50 32.13 32.77 33.42 34.08 34.76 35.45 36.16 36.88 37.61
-
5
10
15
20
25
30
35
40
2015-16 2017-18 2019-20 2021-22 2023-24 2025-26 2027-28 2029-30 2031-32
Demand
Growth after saturation considered as 2% from 2021-22 onwards
Demand Projection
Increased Demand & Imports -Industry
19
10.54 11.46 12.59 12.54 13.14 13.89
21.89 23.64 25.48 27.32 29.17 30.64
11.35 12.18 12.89 14.78 16.03 16.75
-
10.00
20.00
30.00
40.00
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22
Production Demand Imports
Short Term
Medium Term Long Term
Figs in MMT
14.61 16.28 16.65
31.50 32.77 34.08
16.89 16.49 17.43
-
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
2022-23 2024-25 2026-27
17.70 17.70 17.70
34.76 36.16 37.61
17.06
18.46 19.91
-
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
2027-28 2029-30 2031-32
Region wise Demand Supply Deficit
4.9
2.3 4.1
7.8 5.6
3.3
9.3
6.2
3.6
11.2
7.1
4.4
North + West East South 2016-17 2021-22 2026-27 2031-32
INDUSTRY : LPG Import Projection (MMT)
Opportunities
Imports :
Present import requirement ~ 11 MMTPA
Additional import requirement ~ 1-1.5 MMT per year
Procurement primarily through Term Contract with NOCs
First time procurement through Term Tender for 2017
Additional requirement of vessels – Term / Voyage
Setting up of import terminals o Immediate requirement on West coast o State of the Art Technology o With jetty infrastructure o High to very high handling capacity
Opportunities
Infrastructure :
Pipeline Infrastructure o Present movement by Road > 65% o Environmental and safety concerns o Possibility of supply chain getting
affected due to enroute issues o Cost competence
Opportunities
9
Infrastructure :
Marketing Infrastructure o Increased bottling requirement –
Mainly for Govt. Companies o Technological intervention /
upgradation for higher capacities o Automated bottling facilities o Testing facilities for bottles o IT solutions for effective
distribution
Opportunities
Equipment – Supply & Manufacturing : 30 million customers every year i.e. 40 – 50
million cylinders Innovative techniques to reduce the weight
of empty bottle Composite cylinders (cost and safety
concerns) Gas Stoves – Low cost to high end kitchen
solutions Manufacturing base for Indian sub
continent Plant equipment