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Providing Solutions for Army Challenges U.S. Army Audit Agency Randall Exley The Army Auditor General May 2016 1 Presentation to the American Society of Military Comptrollers
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Page 1: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

U.S. Army Audit Agency

Randall Exley

The Army Auditor General

May 2016

1

Presentation to the

American Society of Military Comptrollers

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Providing Solutions for Army Challenges

Financial Statement ProblemsUnderstatements on the Balance Sheet

• $320M of lateral transfers in one PEO not reported consistently and

accurately in Army systems

• 2 million ammunition rounds worth $140M not recorded

• $24.2B of PEO assets (including $15.7B of equipment and $8.5B of

Operating Materials and Supplies) not recorded

• 2,000 items of stored depot property worth $72M improperly recorded in

property records at zero value and $11.8M unrecorded

• $5.1B of Organizational Clothing & Individual Equipment not reported on

property records

• Three levees, written off as “disposed of,” still in operation, but not on

property records

21 June 2016 2

Page 3: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

So, before we go into the

excruciating details:

• How many of you knew before this

presentation?– That Army and the other Defense components

and agencies have millions (even billions) of

dollars of property• Not recorded on property books, and therefore...

• Not included on their balance sheets?

• How many of you know now?

21 June 2016 3

Page 4: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

U.S. Army Audit Agency

Presentation on Leadership

American Society of Military

Comptrollers

The Auditor General

May 2016

421 June 2016

Page 5: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

Leadership

521 June 2016

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Providing Solutions for Army Challenges

Exceptional Leadership

• Identifying a higher purpose for the organization (meaningful work)

• Broadly communicating that vision through a variety of means - and through

personal example

• Inspiring those around you (your workforce) to take risks, embrace change,

innovate, and eagerly follow your lead, even when faced with uncertain future

outcomes

• Being totally transparent, having the courage to act, setting the tone for high

integrity from the top

• Always doing the right thing – regardless of the consequences

• Persuading even the most skeptical followers to go beyond mere compliance

and become advocates for the mission and direction you take

21 June 2016 6

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Providing Solutions for Army Challenges

. . .defending the security of the US and our Allies protects our way of life

and our freedom

. . .thousands of Soldiers have sacrificed and/or are continuing to risk

THEIR lives on battlefields like Iraq and Afghanistan and in dangerous

training exercises to protect OUR lives and freedoms

. . .Army civilians—including our own Agency auditors—and contractors

have also risked, and continue to risk, their lives by deploying to

theaters of war to support our Warfighters

. . .our efforts to make programs and policies more effective and efficient,

and to fight fraud and save funds benefit the Soldiers, civilians,

families, and Army leaders we serve

21 June 2016 7

Why We Do What We Do!Proudly Serving Soldiers Since 1946 Because!

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Providing Solutions for Army Challenges

. . .every dollar of waste and fraud we help Army avoid can be used to

better train, equip, logistically support, and protect our Soldiers in

combat, give them a technological edge on the battlefield, help keep

them safe, and bring them home sooner

. . .every efficiency we help Army achieve helps give our Soldiers’ families

the high-quality housing, health care, and other support they deserve

while our Soldiers are deployed

. . .our efforts protect the Army’s reputation and credibility enabling it to

argue more effectively for needed resources

. . .what we do for our Soldiers and our Army, we do for ourselves, our

families, and our Nation

21 June 2016 8

Why We Do What We Do!Proudly Serving Soldiers Since 1946 Because!

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Providing Solutions for Army Challenges

“Involve Me, And. . .”

21 June 2016 9

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Providing Solutions for Army Challenges

Another Point of View:

“Involve Me, And. . .”

“I’ll help you lead!”

1021 June 2016

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Providing Solutions for Army Challenges

Creating a Circle of

Safety

21 June 2016 11

• In his book, “Leaders Eat Last” Simon Sinek says it is the leader’s

obligation to make people feel safe and protected from both internal

and external dangers.

• He says, “Only when we feel we are in a Circle of Safety will we pull

together as a unified team, better able to survive and thrive, regardless

of the conditions outside.”

Page 12: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

What Are You Doing to Create that

“Circle of Safety” for Your Team?

Here are some ideas:

• Stay visible, accessible, and connected with them – be physically present

• Listen to them and actively solicit their ideas, opinions, and concerns AND

ACT!

• Prepare and develop them (teach, coach, mentor, and train) to thrive and

be successful

• Treat them as mature adults and professionals

• Ensure their workspace, equipment, and technology reflect your respect for

them and their professionalism

• Fight for them and meet their needs!

21 June 2016 12

Page 13: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

How do you know what they need?

ASK and then...

• Manage by Walking Around/Calling Around― Let them talk first about what they like, dislike, feel can be improved, concerns them and their

coworkers...THEN ask targeted questions

• Annual Workforce Survey

• Sensing Sessions (12s and below; 13s; and 14s and above)― Use “around the table” approach

― Back-brief staff concerns to supervisors

• Blogs, Posts, and Tweets

• Employee Advisory Council

• Not just Town Halls – Why?

• Again, involve them and ACT on what you learn!

• Remember – there is NO small stuff!

21 June 2016 13

Page 14: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

Some More Ideas...

• Reward them according to contribution and recognize them

(thank them and praise them) often

– There are many ways to reward that don’t involve money

• Hold all (including yourself) accountable

• Be flexible to both their work and personal needs (within the rules)

– Compressed work schedules, telework, dress (down) code. . .

• Trust them (push responsibility down and let them try!)

21 June 2016 14

Page 15: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

Here Are Even More

Ideas...• Treat everyone fairly (that doesn’t mean equitably)

• Include them in the process and decision-making

• Lead with honesty and integrity

• Communicate broadly and deeply and lead with total

transparency

• Build relationships with them first as people, then members of

your work team

• Provide everyone regular, specific, and meaningful feedback –

even to your best performers

21 June 2016 15

Page 16: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

From: Leadership 101

21 June 2016

“He who thinks he leads,

but has no followers,

is really only taking a walk.”

~ John C. Maxwell

16

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Providing Solutions for Army Challenges

“Toxic Leaders”Army Doctrine Publication 6-22

21 June 2016 17

• Have a combination of self-centered attitudes, motivations, and

behaviors that adversely affect subordinates, the organization, and

mission performance

• Lack concern for others and the organizational climate, leading to

short and long-term negative effects

• Operate with an inflated sense of self-worth and from acute self-

interest

• Consistently use dysfunctional behaviors to deceive, intimidate,

coerce, or unfairly punish others to get what they want for themselves

• Over time, undermine their followers' will, initiative, and potential and

destroys unit morale

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Providing Solutions for Army Challenges21 June 2016 18

DON’T

WRITE

A

BOOK!

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Providing Solutions for Army Challenges

My Philosophy

• Be yourself - unless you need to change first!

• Be honest and trustworthy and walk your talk

• Communicate broadly and deeply and lead transparently – Create multidirectional communication flow

– Be personal

• Listen and learn more than you speak and teach

• Observe, evaluate, and ask questions

• Seek and act on feedback on all things from all directions

• Focus as much on your workforce as you do on the work, and on your

clients...

• Build relationships and partnerships (With your supervisors, peers, team

members and clients)21 June 2016 19

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Providing Solutions for Army Challenges

• Don’t be a DAD (“Delegate and Disappear”) – set direction, coach, check

back periodically, and stay informed

• Hold everyone accountable – especially yourself

• Modify your leadership approach to reflect both your:– Knowledge of each team member and

– New knowledge you learn about leadership

• Be committed to the organization, mission, and your people - and to their

collective success

• Take the quick wins – small things add up to big victories!– Every distraction you remove from the workplace increases productivity and morale!!!

• Practice holistic leadership – everyone is important!

21 June 2016 20

My Philosophy (continued)

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Providing Solutions for Army Challenges

Practice Holistic Leadership

• Remember this when you lead:

– Pay attention to everyone

– Make sure everyone has what they need to succeed

– Give all personnel attention to ensure things are going well

– Praise and reward every success – no matter what role a

person plays!

21 June 2016 21

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Providing Solutions for Army Challenges21 June 2016 22

Appreciate your

Professional Support Staff!Without Professional Support Staff, Auditors Can’t:

• Get Hired

• Get Paid and Promoted

• Be funded to operate!

• Receive benefits

• Receive personnel support

• Travel and be reimbursed

• Get security clearances

• Have IT and network support

• Upgrade to Teammate

• Have internal management data and

access to it

• Process audit reports

• Have facilities in which to work and

related support

• Communicate (phone, fax, email)

• Receive training

• Participate in workforce surveys to

improve work-life

• Benefit from Strategic and Human

Capital planning

• Enter and win the Best Places to

Work Competition!

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Providing Solutions for Army Challenges

I’ve Learned...

21 June 2016 23

Page 24: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

Focus Your Life and

Assume the Responsibility...

“Change will not come if we wait for some other person or some other time.”

“We are the ones we've been waiting for!

We are the change we seek.”

21 June 2016 24

Attributed to:

Barak Obama

President of the United States

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Providing Solutions for Army Challenges

Focus Your Life and

Assume the Responsibility...

“So Get Off Your Jackass, and Get Going!!!”

21 June 2016 25

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Providing Solutions for Army Challenges21 June 2016 26

"What counts in life is not the mere fact that we have lived. It is what difference we have made to the

lives of others that will determine the significance of the life we lead."

Nelson Mandela ~ May 2002

What Really Matters...

Page 27: Presentation to the American Society of Military Comptrollers · 2016-06-30 · Presentation to the American Society of Military ... in Army systems • 2 million ammunition rounds

Providing Solutions for Army Challenges

U.S. Army Audit AgencyAn Unprecedented 6 Consecutive Years!!!

(Beat our own AAA record!)

21 June 2016 27

1st of 292 in FY 2012

2nd of Over 200 each year in FYs 2010 & 2011

3rd of 300 in FY 2013

5th of 315 in FY 2014

3rd of 320 in FY 2015!


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