Providing Solutions for Army Challenges
U.S. Army Audit Agency
Randall Exley
The Army Auditor General
May 2016
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Presentation to the
American Society of Military Comptrollers
Providing Solutions for Army Challenges
Financial Statement ProblemsUnderstatements on the Balance Sheet
• $320M of lateral transfers in one PEO not reported consistently and
accurately in Army systems
• 2 million ammunition rounds worth $140M not recorded
• $24.2B of PEO assets (including $15.7B of equipment and $8.5B of
Operating Materials and Supplies) not recorded
• 2,000 items of stored depot property worth $72M improperly recorded in
property records at zero value and $11.8M unrecorded
• $5.1B of Organizational Clothing & Individual Equipment not reported on
property records
• Three levees, written off as “disposed of,” still in operation, but not on
property records
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Providing Solutions for Army Challenges
So, before we go into the
excruciating details:
• How many of you knew before this
presentation?– That Army and the other Defense components
and agencies have millions (even billions) of
dollars of property• Not recorded on property books, and therefore...
• Not included on their balance sheets?
• How many of you know now?
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Providing Solutions for Army Challenges
U.S. Army Audit Agency
Presentation on Leadership
American Society of Military
Comptrollers
The Auditor General
May 2016
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Providing Solutions for Army Challenges
Leadership
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Providing Solutions for Army Challenges
Exceptional Leadership
• Identifying a higher purpose for the organization (meaningful work)
• Broadly communicating that vision through a variety of means - and through
personal example
• Inspiring those around you (your workforce) to take risks, embrace change,
innovate, and eagerly follow your lead, even when faced with uncertain future
outcomes
• Being totally transparent, having the courage to act, setting the tone for high
integrity from the top
• Always doing the right thing – regardless of the consequences
• Persuading even the most skeptical followers to go beyond mere compliance
and become advocates for the mission and direction you take
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Providing Solutions for Army Challenges
. . .defending the security of the US and our Allies protects our way of life
and our freedom
. . .thousands of Soldiers have sacrificed and/or are continuing to risk
THEIR lives on battlefields like Iraq and Afghanistan and in dangerous
training exercises to protect OUR lives and freedoms
. . .Army civilians—including our own Agency auditors—and contractors
have also risked, and continue to risk, their lives by deploying to
theaters of war to support our Warfighters
. . .our efforts to make programs and policies more effective and efficient,
and to fight fraud and save funds benefit the Soldiers, civilians,
families, and Army leaders we serve
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Why We Do What We Do!Proudly Serving Soldiers Since 1946 Because!
Providing Solutions for Army Challenges
. . .every dollar of waste and fraud we help Army avoid can be used to
better train, equip, logistically support, and protect our Soldiers in
combat, give them a technological edge on the battlefield, help keep
them safe, and bring them home sooner
. . .every efficiency we help Army achieve helps give our Soldiers’ families
the high-quality housing, health care, and other support they deserve
while our Soldiers are deployed
. . .our efforts protect the Army’s reputation and credibility enabling it to
argue more effectively for needed resources
. . .what we do for our Soldiers and our Army, we do for ourselves, our
families, and our Nation
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Why We Do What We Do!Proudly Serving Soldiers Since 1946 Because!
Providing Solutions for Army Challenges
“Involve Me, And. . .”
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Providing Solutions for Army Challenges
Another Point of View:
“Involve Me, And. . .”
“I’ll help you lead!”
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Providing Solutions for Army Challenges
Creating a Circle of
Safety
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• In his book, “Leaders Eat Last” Simon Sinek says it is the leader’s
obligation to make people feel safe and protected from both internal
and external dangers.
• He says, “Only when we feel we are in a Circle of Safety will we pull
together as a unified team, better able to survive and thrive, regardless
of the conditions outside.”
Providing Solutions for Army Challenges
What Are You Doing to Create that
“Circle of Safety” for Your Team?
Here are some ideas:
• Stay visible, accessible, and connected with them – be physically present
• Listen to them and actively solicit their ideas, opinions, and concerns AND
ACT!
• Prepare and develop them (teach, coach, mentor, and train) to thrive and
be successful
• Treat them as mature adults and professionals
• Ensure their workspace, equipment, and technology reflect your respect for
them and their professionalism
• Fight for them and meet their needs!
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Providing Solutions for Army Challenges
How do you know what they need?
ASK and then...
• Manage by Walking Around/Calling Around― Let them talk first about what they like, dislike, feel can be improved, concerns them and their
coworkers...THEN ask targeted questions
• Annual Workforce Survey
• Sensing Sessions (12s and below; 13s; and 14s and above)― Use “around the table” approach
― Back-brief staff concerns to supervisors
• Blogs, Posts, and Tweets
• Employee Advisory Council
• Not just Town Halls – Why?
• Again, involve them and ACT on what you learn!
• Remember – there is NO small stuff!
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Providing Solutions for Army Challenges
Some More Ideas...
• Reward them according to contribution and recognize them
(thank them and praise them) often
– There are many ways to reward that don’t involve money
• Hold all (including yourself) accountable
• Be flexible to both their work and personal needs (within the rules)
– Compressed work schedules, telework, dress (down) code. . .
• Trust them (push responsibility down and let them try!)
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Providing Solutions for Army Challenges
Here Are Even More
Ideas...• Treat everyone fairly (that doesn’t mean equitably)
• Include them in the process and decision-making
• Lead with honesty and integrity
• Communicate broadly and deeply and lead with total
transparency
• Build relationships with them first as people, then members of
your work team
• Provide everyone regular, specific, and meaningful feedback –
even to your best performers
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Providing Solutions for Army Challenges
From: Leadership 101
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“He who thinks he leads,
but has no followers,
is really only taking a walk.”
~ John C. Maxwell
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Providing Solutions for Army Challenges
“Toxic Leaders”Army Doctrine Publication 6-22
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• Have a combination of self-centered attitudes, motivations, and
behaviors that adversely affect subordinates, the organization, and
mission performance
• Lack concern for others and the organizational climate, leading to
short and long-term negative effects
• Operate with an inflated sense of self-worth and from acute self-
interest
• Consistently use dysfunctional behaviors to deceive, intimidate,
coerce, or unfairly punish others to get what they want for themselves
• Over time, undermine their followers' will, initiative, and potential and
destroys unit morale
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DON’T
WRITE
A
BOOK!
Providing Solutions for Army Challenges
My Philosophy
• Be yourself - unless you need to change first!
• Be honest and trustworthy and walk your talk
• Communicate broadly and deeply and lead transparently – Create multidirectional communication flow
– Be personal
• Listen and learn more than you speak and teach
• Observe, evaluate, and ask questions
• Seek and act on feedback on all things from all directions
• Focus as much on your workforce as you do on the work, and on your
clients...
• Build relationships and partnerships (With your supervisors, peers, team
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Providing Solutions for Army Challenges
• Don’t be a DAD (“Delegate and Disappear”) – set direction, coach, check
back periodically, and stay informed
• Hold everyone accountable – especially yourself
• Modify your leadership approach to reflect both your:– Knowledge of each team member and
– New knowledge you learn about leadership
• Be committed to the organization, mission, and your people - and to their
collective success
• Take the quick wins – small things add up to big victories!– Every distraction you remove from the workplace increases productivity and morale!!!
• Practice holistic leadership – everyone is important!
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My Philosophy (continued)
Providing Solutions for Army Challenges
Practice Holistic Leadership
• Remember this when you lead:
– Pay attention to everyone
– Make sure everyone has what they need to succeed
– Give all personnel attention to ensure things are going well
– Praise and reward every success – no matter what role a
person plays!
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Appreciate your
Professional Support Staff!Without Professional Support Staff, Auditors Can’t:
• Get Hired
• Get Paid and Promoted
• Be funded to operate!
• Receive benefits
• Receive personnel support
• Travel and be reimbursed
• Get security clearances
• Have IT and network support
• Upgrade to Teammate
• Have internal management data and
access to it
• Process audit reports
• Have facilities in which to work and
related support
• Communicate (phone, fax, email)
• Receive training
• Participate in workforce surveys to
improve work-life
• Benefit from Strategic and Human
Capital planning
• Enter and win the Best Places to
Work Competition!
Providing Solutions for Army Challenges
I’ve Learned...
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Providing Solutions for Army Challenges
Focus Your Life and
Assume the Responsibility...
“Change will not come if we wait for some other person or some other time.”
“We are the ones we've been waiting for!
We are the change we seek.”
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Attributed to:
Barak Obama
President of the United States
Providing Solutions for Army Challenges
Focus Your Life and
Assume the Responsibility...
“So Get Off Your Jackass, and Get Going!!!”
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"What counts in life is not the mere fact that we have lived. It is what difference we have made to the
lives of others that will determine the significance of the life we lead."
Nelson Mandela ~ May 2002
What Really Matters...
Providing Solutions for Army Challenges
U.S. Army Audit AgencyAn Unprecedented 6 Consecutive Years!!!
(Beat our own AAA record!)
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1st of 292 in FY 2012
2nd of Over 200 each year in FYs 2010 & 2011
3rd of 300 in FY 2013
5th of 315 in FY 2014
3rd of 320 in FY 2015!