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Jan Bakker

Duta Jaya

Mei 2014

Wavin DJ

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2Agenda

1. Introduction

2. Program

3. QA department Wavin NL

4. ISO 9001 (WI, Procedures, Forms)

5. Relation QA and production

6. PVC-O

7. Certification institute8. Complaints

9. Standards

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Personal 3

1. Jan Bakker

2. 1987 now

3. Operator Teamchef Plastic craftsman Test leader Shiftleader Unit leader QualityManager

4. Wavin NL Wavin Rollepaal Wavin T&I Wavin NL

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4Agenda

1. Introduction

2. Program

3. QA department Wavin NL

4. ISO 9001 (WI, Procedures, Forms)

5. Relation QA and production

6. PVC-O

7. Certification institute8. Complaints

9. Standards

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5

1. Other topics?

2. We can change the shedule

Weekplan WDJ

MO Introduction JBA and WDJ Extrusion Cibitung

Guided tour Q department Cibitung

Q lab Karawang

PP-R problem

TU Witness tests done by WDJ Impact , MCT, Krimp, etc.

QA department WDJ en WNLExplaining the way of working from the QA department WavinNetherlands.

Task and responsibilties

Relation between QA and production Overweight and rework

Analyses KBC (IKS / EKS / BRT / Q-nr)

WE PVC-O Testing overview and way of working QA WNL

Certification Certification (SNI?) what is the procedure in NL and what will WDJ?

How is Wavin Netherlands handles assessments by f.a. Kiwa, Komo,BCCA BSI

TH ISO 9001 and Wavinormen Presenting a quality plan

ISO 16422 BRT, PVT, TT

Procedures and work instructions WDJ and WNL

FR Conclusions and resume What have we seen?

How improve?

Who does when what and how?

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6Agenda

1. Introduction

2. Program

3. QA department Wavin NL

4. ISO 9001 (WI, Procedures, Forms)

5. Relation QA and production

6. PVC-O

7. Certification institute8. Complaints

9. Standards

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Regional Management Committee 7

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8Production

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Quality - HSE 9

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Occupation 10

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Tasks QA 11

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Tasks per person 12

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Responsible and contact points 13

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Expectations 14

Dit mag u van ons verwachten

Kalibratie volgens procedure en aanwezigheid van juiste meetmiddelen.

Uitvoeren van testen volgens KP2-W74

Bewaken kwaliteitssysteem en ISO9001 gerelateerde zaken.

Ondersteuning bij afwijkingen en problemen.

Afspraken nakomen op Health Safety and Environment gebied.

Klachten bespreken, analyseren, terugkoppelen en afwerken.

Normen- en certificatenbeheer.

Machine-onderhoud en storingen juist en duidelijk noteren in MP5.

Mede zorgdragen voor juiste informatie die nodig is om volgens norm eneisen te produceren.

Ingangscontroles producten en grondstoffen volgens afspraak.

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15Agenda

1. Introduction

2. Program

3. QA department Wavin NL

4. ISO 9001 (WI, Procedures, Forms)

5. Relation QA and production

6. PVC-O

7. Certification institute8. Complaints

9. Standards

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ISO 9001 16

ISO:International Organization for Standardization

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The ISO Quality Systeem in Wavin NL.

17

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Quality book 18

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IKB = QA 19

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QA calibration and raw material 20

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QA - Extrusion 21

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Procedures 22

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23

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24

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Work Instructions 25

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WI - MCT 26

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WI - Chamfering 27

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Forms 28

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Production form 29

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Quality control card 30

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31

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ISO Audit 33

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34Agenda

1. Introduction

2. Program

3. QA department Wavin NL

4. ISO 9001 (WI, Procedures, Forms)

5. Relation QA and production6. PVC-O

7. Certification institute

8. Complaints

9. Standards

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1. We have different meetings with production:1. Morning meeting (daily)

2. Procesgroup meeting (weekly)

3. Quality meeting (monthly)

35

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Procesgroup

Production, Mixing plant, Quality

Problems in production

Testing for purchase (cheaper and secondsupplier)

Improve recipe (increase output and quality

issues)

37

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Quality meeting 38

KBC (QAR- Quality Awareness Rating)

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39

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Audit 40

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Plan 41

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42

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EKS 44

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BRT 45

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46Agenda

1. Introduction

2. Program

3. QA department Wavin NL

4. ISO 9001 (WI, Procedures, Forms)

5. Relation QA and production6. PVC-O

7. Certification institute

8. Complaints

9. Standards

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First time 400mm, january 2007 47

C ifi d d d

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Certificate and standard 48

E

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E-spec 49

Quality Plan

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Quality Plan 50

BRT

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BRT 51

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WI and E-spec 53

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WI and E spec

Workinstruction \KP2-W78 biax.doc

E-spec \e34.doc

53

BRT KP2 W15 1 april 14 uitgave 11.xlsx

54

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54

55Agenda

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55Agenda

1. Introduction

2. Program

3. QA department Wavin NL

4. ISO 9001 (WI, Procedures, Forms)

5. Relation QA and production6. PVC-O

7. Certification institute

8. Complaints

9. Standards

Flow for certification of products 56

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p 56

57

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57

Overview of audits by inspection institute 58

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58

59

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60

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62

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We have two complaint systems:

1. Internal Complaint System

2. External Complaint System

ICS 63

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ECS, Steps to fill in 64

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Procedure 65

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67

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68Agenda

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1. Introduction

2. Program

3. QA department Wavin NL

4. ISO 9001 (WI, Procedures, Forms)

5. Relation QA and production6. PVC-O

7. Certification institute

8. Complaints

9. Standards

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Standards we use: EN

NEN

ISO

BRL

Wavinorm Internal specs

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Thank you for your attention!

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