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SUPPLY CHAIN CONFERENCE 2019 Presentations from Organised by Supply Chains Connect (SCC) on 6 th Dec 2019 @ Mensvic Hotel, Accra This compilation is the work of Supply Chains Connect (SCC) and the content therein are the sole property of the individual speakers who presented at the Supply Chain Conference 2019 on 6th December 2019, in Accra. The knowledge, views and insights shared are the speakers’ individual knowledge, views and insights and not that of the companies they work for. No part(s) of this document is to be reproduced, copied or shared in any form without the express permission from the speakers through SCC.
Transcript

SUPPLY CHAIN CONFERENCE 2019

Presentations from

Organised by Supply Chains Connect (SCC) on 6th Dec 2019 @ Mensvic Hotel, Accra

This compilation is the work of Supply Chains Connect (SCC) and the content therein are the sole property of the individual speakers who presented at the Supply Chain Conference 2019 on 6th December 2019, in Accra. The knowledge, views and insights shared are the speakers’ individual knowledge, views and insights and not that of the companies they work for.

No part(s) of this document is to be reproduced, copied or shared in any form without the express permission from the speakers through SCC.

Evelyn SamChief Supply Chain Officer, AirtelTigo

Frank ManteActing CEO,

Public Procurement Authority

Farouk SaiSupply Chain Director, The Coca-Cola Bottling Company of Ghana

Benny Atta DolphyneSeafreight Logistics Solutions Mgr,

Bollore Transport & Logistics Ghana

Ebo Hammond President, Chartered Institute of

Logistics and Transport-Ghana

Doris Kafui AfanyedeyGeneral Manager, Cummins Ghana Ltd

Cost per participant: Ghȼ 300Covers Cost of Conference Materials, Breakfast,

Lunch and Certificate of participation

6th Dec, 2019 | Mensvic Hotel | 8:30-5:00pmFarmer’s Day Holiday East Legon, Accra Prompt!

www.expresspaygh.com/SCCor through bank payment

A/C Name: Supply Chains ConnectAccount Number: 6010192188

Bank: Zenith Bank AccountBranch: Head office

or through Mobile Money payment:

MTN Momo: 0553 842 117

Theme:

A Resilient Supply Chain in a Competitive Global Market: The Role of the Practitioner

✓ Inventory management

✓ Procurement/Purchasing

✓ Logistics

✓ Manufacturing

✓ Contract management

✓ Materials Management

✓ Freight Management

✓ Warehousing

✓ Supply Planning

✓ Supply and Demand

Planning

✓ Operations Management

✓ Customer Service

Who should attend? Register at:

For additional Info Contact

0540901573

SPO

NSO

RS

Media Partners

Professionals, Tutors, Students and Stakeholders from

FAROUK SAI(SUPPLY CHAIN DIRECTOR, COCA COLA BOTTLING COMPANY OF GHANA)

This compilation is the work of Supply Chains Connect (SCC) and the content therein are the sole property of the individual speakers who presented at the Supply Chain Conference 2019 on 6th December 2019, in Accra. The knowledge, views and insights shared are the speakers’ individual knowledge, views and insights and not that of the companies they work for.

No part(s) of this document is to be reproduced, copied or shared in any form without the express permission from the speakers through SCC.

A Resilient Supply Chain in A Competitive Global Market:

The Role of the Practitioner

6th Dec 2019

Mensvic Hotel

Presenter: Farouk Sai

CONTENT• WHAT IS SUPPLY CHAIN MANAGEMENT ?

• ROLE OF THE PRACTITIONER IN SUMMARY

• DEMAND FORECASTING

• SUPPLY PLANNING

• PROCUREMENT PRACTICES

• DISTRIBUTION AND WAREHOUSING

• SHE

• SC CAPACITY BUILDING

COMPETITIVE GLOBAL MARKET

The Global Market is Volatile , Uncertain ,Complex and Ambiguous (VUCA)

•V = Volatility: the nature and dynamics of change, and the nature and speed of

change forces and change catalysts.

•U = Uncertainty: the lack of predictability, the prospects for surprise, and the

sense of awareness and understanding of issues and events.

•C = Complexity: the multiplex of forces, the confounding of issues, no cause-and-

effect chain and confusion that surrounds organization.

•A = Ambiguity: the haziness of reality, the potential for misreads, and the mixed

meanings of conditions; cause-and-effect confusion.

✓ Comes together to either confound decisions or sharpen the capacity to look

ahead, plan ahead and move ahead

SUPPLY CHAIN MANAGEMENT

• SUPPLY CHAIN MANAGEMENT COMPRISES

- PLAN (DD& SS PLANNING)

- SOURCE (PROCUREMENT)

- MAKE (MANUFACTURING)

- DELIVER (WHSE & DISTRIBUTION)

• CONSTITUTES ABOUT 60-70% OF THE TOTAL SPEND OF ANY MANUFACTURING COMPANY

• SUPPLY CHAIN MANAGEMENT IS

THE MANAGEMENT OF THE

FLOW OF GOODS AND SERVICES.

(INVESTOPEDIA)

Demand Supply

InventoryService levels

Balancing customer service, inventory, and cost-to-serveDifferent demand scenarios Demand variation levels (core vs.seasonal products)Impact of uncertainty (forecast error)

Inventory investmentOverall levelsDeployment balance

Inventory storage points: raw vs. in-process vs. finished goods

Different production scenarios In-house vs. outsourced Low-cost vs.

most responsiveSupply cycle time sensitivity Supply reliability sensitivity

Lead time and fill rate Differentiation

By customer By product By time of year

Allocation rules

Summaries the role of the practitioner in the competitive market !!!

DEMAND FORECASTING

• Do we understand the consumer needs for the next 3-5 years?

• Are the forecasts short-term and medium-long term forecasting?

• How reliable are the forecasts from Sales & Marketing? Are the

numbers guess work or based on scientific/statistical analysis?

• Do we have the tools to capture the consumer insights and translate

them into realistic demands/forecast?

• How much growth in demand is baseline-related and activity-

induced?

• What are the economic and social under-pinings of the forecasts?

(population growth , inflation , interest rate ,GDP growth rate)

• Are we measuring the deviations from the forecast and correcting

them? E.g. Forecast Accuracy and Bias , ROI on promos.

SUPPLY PLANNING

• Do we make or buy ?

• Are we flexible and agile to produce quality products to meet

customers orders in-time and in-full?

• Do we have enough inventory to meet customer orders in full and

on-time?

• Are we keeping working capital levels within industry levels ?

• Do we have long –term investments in plants and machinery to meet

future demand

• Are we using latest tech to produce efficiently?

• Do we have quality culture embedded in the minds of the people in

the organization? Quality first time right!!

SOURCE (PROCUREMENT)

• Are we sourcing competitively to derive value for money as well as

sustainably?

• Are we working with and developing our suppliers to ensure win-win

situation?

• Are we using vendor managed inventory (VMI) to reduce warehouse

cost?

• Are we using tendering/bids strategy in sourcing to ensure

transparency?

• Do we have conflict of interest situations in awarding contracts?

• Are the procurement managers honest enough or transparent?

• Do we apply the ethics of the procurement profession?

• Are we sourcing all materials abroad or considering local purchases

to minimize FX impact on the P&L?

DELIVER (DISTRIBUTION & WAREHOUSE MGT)

• Are we using the distributor model or direct sales?

• Are we measuring how satisfied our customers are satisfied with

deliveries? Case-fill & on-time deliveries!!

• Are our cost-to-serve comparably favorable to industry bench marks?

• Have we outsourced the distribution or we do it ourselves?

• Are we using or exploring e-commerce?

• Are we analysing the warehouse capacities in line with growing

consumer demands in the medium to long term?

• Are we practicing FIFO/FEFO in the warehouse to minimise

obsolescence/write-offs?

• Are we taking inventory everyday to improve stock accuracy and reduce

theft?

• Are we using technology to track 02C cycle?

• Are the warehouses clearly segregated for easy location of skus?

SAFETY,HEALTH AND ENVIRONMENT(SHE)

• Is SHE embedded as a way of life in the organization? Are the top

management committed to ensure adherence by all employees.

• Are we recording too many over-time leading to exhaustion and

accidents at the workplace?

• Do we have enough signages in the plant clearly highlighting unsafe

or hazardous areas to be avoided?

• Do we have floor markings at your plant clearly separating vehicular

movement from people or pedestrian movement?

• Have we provided the right PPE to be used by persons to work?

• Are the employees taking their leave in supply chain?

• Are we treating our waste or by-products from our plants before

disposing them into the environment

• Are we using environmentally-friendly technology to produce?

SUPPLY CHAIN KEY PERFORMANCE INDICATORS

• Are we using the forecast bias & accuracy to drive behavioral

change in demand forecasting?

• Do we keep too much stocks than needed thereby locking capital

in the warehouse?

• Are we using the inventory turn ratio to highlight to the business

the harm over-stocking /over- production is doing to the P&L?

• Are we high-lighting the persistent low sales/demand and its

corresponding building of stocks which may lead to write-offs.

• Are we using the DOH ratio to drive improvement in stock holding?

SUPPLY CHAIN CAPABILITY BUILDING

• Are we developing a SC talent pool to meet future supply chain

requirements? We will need demand & supply planners ,

procurement managers/buyers, manufacturing managers, SHE

managers ,supply chain professionals etc.

• Are we coaching and mentoring our direct reports to take-over from

us? Succession plan?

• Are we exposing our key persons to effective decision-making and

analytical skills?

• Are we changing the thought process of our direct reports to move

from short-term to medium-long term planning?

CHALLENGES

• Lack of understanding of supply chain management . Procurement is a subset of supply chain management

• Dynamic changes in the market (demand variability)

• Lack of skilled personnel e.g. Demand/Supply planners

• Foreign exchange volatility on material pricing

• Long lead times (Asia ,Europe ,Americas)

• Rising warehousing & transportation costs

• High freight cost especially across West Africa

• High imports

THE BENEFITS OF SUSTAINABLE SCM

• Better forecasting to meet customer demands (keal and herbert 2010)

• Revenue improvements from 2%-5% . (amr research)

• Improve customer service improvement (stock availability loss reduction)

• Balanced inventory across product lines and customers

• More stable production rates and higher productivity

• More co-operation across the entire operations

• Improve in working capital through inventory reduction

• Typically, operating units can achieve 7-15% reduction in inventory.

• More efficient decision-making

• Greater focus on long-term horizon (smiths and kipala 2012)

THANKS...

Q&A

BENNY ATTA DOLPHYNE

(SEAFREIGHT SOLUTIONS MANAGER, BOLORE GHANA)

This compilation is the work of Supply Chains Connect (SCC) and the content therein are the sole property of the individual speakers who presented at the Supply Chain Conference 2019 on 6th December 2019, in Accra. The knowledge, views and insights shared are the speakers’ individual knowledge, views and insights and not that of the companies they work for.

No part(s) of this document is to be reproduced, copied or shared in any form without the express permission from the speakers through SCC.

Benny Atta Dolphyne

SCC Conference

Mensvic Hotel,Accra

06-12-2019

EMOTIONAL INTELLIGENCE(EI):

PRACTICE, REALITIES AND

IMPACT ON SUPPLY CHAIN.

3NAM OBI SO

‘It is the human being that counts,

I call gold; it does not answer.

I call cloth; it does not answer.

It is the human being that counts.’

Ghanaian Proverb

KEY DISCUSSION AREAS

COMPLEXITY OF SCM

▪Ethical & Moral Considerations

▪Authority & Power

▪Alliances & Partnerships

▪Family & Cultural Ties

▪Politics & Benefits

SCMSupply Chain Management

LogisticAnalysis

Time to Market

Plan

DistributionProcurement

Profit

Management

CONCEPT OF EI

▪What?

▪Why?

▪How?

▪When?

▪Where?

PRACTICE OF EI: DOMAINS & COMPETENCIES

▪Self Awareness

▪Self Management

▪Social Awareness

▪Relationship Management

▪Effective Communication

IMPACT OF EI ON SUPPLY CHAIN

CONSIDERATIONS FOR SUPPLY CHAIN PRACTITIONERS

THANK YOU

REFERENCES

1. Slide 2, Image : https://www.alamy.com/stock-photo-back-view-of-accra-public-transport-in-ghana-a-so-called-mammy-wagon-30142765.html(Marion Kaplan) accessed 28 November 2019

2. Slide 6 ,Image : https://news.artnet.com/exhibitions/this-artist-is-bottling-and-selling-emotions-52407(Taylor Kinser, Bottled Emotions (2014) accessed 28 November 2019

3. Slides 7-9, Images: http://pjkradolfer.com/portraits-of-ghana accessed 28 November 2019

4. Goleman D (2009) Working with Emotional Intelligence. Bloomsbury

DORIS KAFUIAFANYEDEY

(GENERAL MANAGER CUMMINS GHANA)

This compilation is the work of Supply Chains Connect (SCC) and the content therein are the sole property of the individual speakers who presented at the Supply Chain Conference 2019 on 6th December 2019, in Accra. The knowledge, views and insights shared are the speakers’ individual knowledge, views and insights and not that of the companies they work for.

No part(s) of this document is to be reproduced, copied or shared in any form without the express permission from the speakers through SCC.

Doris Kafui Afanyedey

General Manager Cummins

Ghana

How businesses can achieve greater success with resilient Supply Chain management

Case StudyWhen Boeing announced plans to assemble the 787 Dreamliner in late 2003, it introduced a new concept to the assembly of a commercial aircraft.

Instead of building the plane from the ground up, subcontractors from around the globe would deliver completed subassemblies to Boeing’s factory in Everett, Wash. for final assembly.

The approach was intended to create a leaner manufacturing process however,-

▪ Development of the new aircraft was beset by numerous supply chain related disruptions

▪ Events that interrupted the flow of products and information between raw materials, production, and the end customer.

One of those disruptions occurred in January 2013, when the Dreamliner was grounded by the FAA due to overheating of its new lithium-ion battery.

• As a result, Boeing needed to slow production of this innovative aircraft until it determined the source of the overheating - a source that appeared to lie within in its supply chain, according to news reports.

• The question for Boeing was how quickly it could identify the source of the overheating and recover from the disruption

• At bottom, that was a question of how resilient the Dreamliner supply chain was. Boeing is not alone.

“Resilience is at the heart of current supply chain management thinking, and understanding the concept,

and where to invest in resilience, can lead to supply chains that quickly respond to and recover from costly

disruptions.” Supply Chain 24/7

Resilience in Supply Chain Management

Supply chain resilience is “the ability of a supply chain to both resist disruptions and recover operational capability after disruptions occur.”

Viewed from this perspective, resilience consists of two critical but complementary system components: the capacity for resistance and the capacity for recovery

•Resistance capacity is the ability of a system to minimize the impact of a disruption by:

• evading it entirely (avoidance) • minimizing the time between disruption and recovery

•Recovery capacity is the ability of a system to return to functionality once a disruption has occurred. Usually characterized by:

• stabilization phase after which a return to a steady state of performance can be pursued.

Both capacities are based on the resilience of an entity’s Supply chain structure

Statistics• According to a survey by Deloitte from 2014, 79% of companies

with high-performing supply chains achieve revenue growth superior to the average within their industries.

• Conversely, just 8% of businesses with less capable supply chains report above-average growth. That figure highlights like no other how critical the interrelations are between an entity and its supply chain.

• Given that something like 50% of businesses, regardless of their size, fail or close down within five years of launch, it can be deduced that poor supply chain performance commonly contributes to corporate or business failure. Similarly, one can assume that in many cases, businesses that fail do so because of financial problems—a fact that makes the following statistic also worthy of consideration:

• In Ghana and across Africa, Supply Chain in many indigenous businesses, have not been subject to a design process, but has instead just … evolved.

• 44% of businesses in fail because of poor strategic management. Supply chain strategy is critical to business success, but companies often underestimate its importance and hence pay it less leadership attention than other areas of operation.

• It is also common for the supply chain to be the least understood area of strategic business management, which for an activity generating up to 90% of overall business costs, is alarming indeed.

Supply Chain Management in Ghana

What does this mean

Supply chain and its management are essential to the success of any businesses operating in today’s local and global markets.

• “Supply Chain Resilience is at the heart of current supply chain management thinking. Understanding the concept, and where to invest in resilience, can lead to supply chain that quickly respond to and recover from costly disruptions”

Source : Understanding Supply by by Steven A. Melnyk, David J. Closs, Stanley E. Griffis, Christopher W. Zobel, and John R. Macdonald

1. Supply Chain Strategy/Design• A properly designed supply chain strategy is an

enabler for achieving commercial goals and consequently, corporate success.

• Your supply chain strategy should support the overall strategy of your business

• Designing and implementing supply chain that can be configured and quickly respond to changes (especially the part dealing with outbound distribution from plants or warehouses)– Strategies to better manage suppliers at all levels– Supply base configuration– Choosing flexible partners

2. Discovery

Invest in the ability of the firm to identify problems in the Supply Chain

– Improved IT and Information sharing

– Early warning by supply chain partners

– Forecasting

– Demand sensing

– Monitoring of performance in supply chain including ethics

3. Information

Investment in improving the quantity, speed and quality of information flowing within the supply chain

– IT dashboard monitoring

– Effective Communication between teams

– Information visibility pop ups - research

4.Buffer

Creation of excess cushions in the form of inventory, capacity and lead time

– Inventory management

– Excess operating capacity

– Safety stock

5. Operating Flexibility

Changing flows or product specifications in response to supply chain problems

– Transportation alternatives

– Variable bill of materials

6. Security

Protecting the system from supply chain shocks in the form of theft, damage or counterfeiting

– Firewalls

– Quarantine

– Strengthening physical systems

7.Preparedness

Designing contingency plans for supply chain shocks and testing of plans so the various groups know what their specific responsibility are

– Contingency planning

– Training/Rehearsals

– Risk Assessment

– Risk Insurance

8. Indirect InvestmentsApplying investments in other areas that can be drawn on when shocks occur. Typically these create goodwill or a willingness to let the firm address its supply chain problems

– Market positioning/Brand equity– Supply Chain capital– Relationship with Supplier– Relationship with customers– Supplier loyalty– Customer loyalty– Support for Innovation– Support for Dynamic partnerships– Revenue management

MRS EVELYN SAM(CHIEF SUPPLY CHAIN OFFICER, AIRTELTIGO)

This compilation is the work of Supply Chains Connect (SCC) and the content therein are the sole property of the individual speakers who presented at the Supply Chain Conference 2019 on 6th December 2019, in Accra. The knowledge, views and insights shared are the speakers’ individual knowledge, views and insights and not that of the companies they work for.

No part(s) of this document is to be reproduced, copied or shared in any form without the express permission from the speakers through SCC.

THE ETHICAL SUPPLY CHAIN

Mrs Evelyn Sam

CONTENTS

• Mrs Evelyn Sam

What is Ethics ?

Why is there a need to discuss Ethics ?

Ethics in the SCM environment

Setting the right tone

Principles of Supply chain Ethics

Benefits of an ethical Supply chain

Risks of unethical behaviour

Way forward

Conclusion

Mrs Evelyn Sam

Ethics ???

Difference between having the right to do something & doing what is right

Mrs Evelyn Sam

Ethics ???

What is good or right in human relations.

Mrs Evelyn SamMrs Evelyn Sam

Ethics ???

➢ Moral principles that govern a person's behavior.

➢ The way we do things …even when no-one is looking.

57

What is Ethics ?

Mrs Evelyn Sam

Consider the following questions . . . . .

1. Can one be an unethical person at home and still be ethically effective at work?

2. Is being an ethical person sufficient for being an ethical leader?

3. Can ethics be “managed” ?

58

Mrs Evelyn Sam

RIGHT, WRONG & DILEMMAS

Ethics is often perceived as a GREY AREA where there is little clarity about what is right or wrong

Right Dilemma Wrong

√ ? X

Mrs Evelyn Sam

Basic test for decision-making

QUICK TEST :

➢ Is it legal / procedural ?

➢How will it look like in a newspaper?

➢ Is it consistent with my organizational / professional values?

➢ Is it fair to all?

➢ If I do it, will I feel bad? 60

Mrs Evelyn Sam

There are ethical challenges in Supply chain making it difficult for some individuals to be ethical

61

Why Ethics ?

Mrs Evelyn Sam

There is a need to discuss Ethics . . .

➢ Equip teams with a way of ‘thinking’ about ethics in all transactions

➢ Give the teams some exposure to what is required in terms of ethics in Supply chain…

➢ Help teams to understand their role as Supply chain staff promoting an Ethical culture

62

Mrs Evelyn Sam

“Ethics can’t manage itself” structures

Building an Ethical Supply chain requires:

➢Structures , Processes, Policies & Procedures➢ Staff with ethics expertise ➢Continuous training ➢Awareness creation

63Mrs Evelyn Sam

Ethics at the workplace

The right choice isn’t always clear in today’s business. One cannot assume employees will make the right decisions.

Employees perform a delicate ethical balancing act every day.

Ethics form a crucial part of employment

➢affecting profitability

➢high morale and teamwork.

. 64

Mrs Evelyn Sam

Ethics in Supply chain

➢ Supply chain has taken on a more critical role in the corporate world. It’s no longer a back-office function

➢ Activities must be conducted according to signed off procedures

➢ Today SCM is a strategic and a competitive differentiator that has become part of the business model.

Mrs Evelyn Sam

Engaging vendors

It is expected that Suppliers must be able to demonstrate their alignment to the Code of conduct to ensure responsible business practice

➢ Workers’ Rights & Protection

➢ Prohibition of Child Labour

➢ Environmental Protection

➢ Transparency

➢ Whistleblower Policy

.

66

Mrs Evelyn Sam

Conflict of interest

• A conflict of interest may arise when personal interests, activities, or relationships affect an individual’s responsibilities and loyalty to the Company

67Mrs Evelyn Sam

Setting the right tone for an Ethical Supply chain environment.

➢ Structure to support the supply chain functiono Due diligenceo Contractso Procuremento Inventory management

➢ Sign off all agreed policies with key stakeholders

➢ Regular Roadshows for all internal & external stakeholders

➢ Cross functional Committees set up to select vendors

➢ Periodic audit reviews

68

Mrs Evelyn Sam

The impact of supply chain ethics on business

➢ Even just a one-time lapse can harm both reputation and the bottom line.

➢ Today’s consumers demand to know that the products they purchase are made in social, ethical and environmental ways.

Mrs Evelyn Sam

Examples close to home . . . .

➢ A supplier offers to give you and your manager tickets to attend the opening ceremony of the World Cup.

➢ Your manager says that he intends using the ticket.

➢ The supplier has provided you with good products for three years

➢What do you do?

70

Mrs Evelyn Sam

Statistics on Ethical Supply chains

➢ Many companies need to focus on taking real action to improve their ethical supply chain practices.

➢ When respondents to a survey were asked how much progress their company has made in creating an ethical supply chain over the past two years, less than a third – 31% said they had advanced their initiative.

➢ And despite supply chain ethics being stated as important, nearly four in 10 organizations (38 percent) aren’t actively monitoring their supply chains for ethical practices.

Mrs Evelyn Sam

Expectations of the Supply chain team

➢ Conduct oneself in such a manner as to maintain trust and confidence in the integrity of the acquisition process.

➢ Avoid “clever” practices intended to take undue advantage of others or the system.

➢ Uphold the organization’s standards and policies and all relevant legislation.

➢ Avoid conflicts of interest.

Mrs Evelyn Sam

73

Mrs Evelyn Sam

Ethical sourcing

➢ Ensuring products being sourced are obtained in a fair, responsible and sustainable way

➢ Ensure workers involved in making products are safe and treated fairly

➢ Ensure that environmental and social impacts are taken into consideration during the sourcing process.

Mrs Evelyn Sam

Principles of Supply chain Ethics

➢Avoid unfair trade practices

➢Avoid exploitation of consumers

➢Fair treatment to all Employees

➢Avoid payment of bribes

➢Do not accept kick backs

➢Accept social responsibility

➢Respect consumer rights

Mrs Evelyn Sam

Features of Business Ethics

➢ Basic framework

➢ Code of Conduct

➢ Conflict of interest declaration

➢ Policies, Procedures & Processes

➢ Nominating an Ethics champion

➢ Anti Bribery & Corruption training

➢ Regular governance meetings

Mrs Evelyn Sam

Ethical concepts & principles that relate to Supply chain

Transparency Confidentiality

Due

diligenceFairnessImpartiality

IntegrityLoyalty

Respect

Mrs Evelyn Sam

Benefits of an Ethical Culture

78

Reputation Stakeholder trust Investor confidence

Access to discerning markets

Attract and retain talented staff

Loyalty of Suppliers / Customers

Mrs Evelyn Sam

Benefits of an Ethical Supply chain

➢ Better control of violation.

➢ Adherences to guidelines.

➢ Cultivates an atmosphere of teamwork.

➢ Provides higher productivity

➢ Protects the organization against legal actions

➢ Builds openness & integrity

79

Mrs Evelyn Sam

Risks of unethical behaviour

➢Scandal

➢Losses due to fraud, theft & corruption

➢Stakeholder alienation

➢High staff turnover

➢Stifle innovation

➢Litigation / claims against company

➢Liability of directors

80

Risks of unethical behavior

Mrs Evelyn Sam

Way forward

It is the obligation of managers to ensure that their team members comply with rules and regulations by creating and maintaining an Ethical Environment.

To do this, managers must :-

1. Demonstrate the characteristics of an ethical manager

2. Communicate the Ethical Standards

3. Establish and Encourage Ethical Communication

4. Correct Unethical Behavior

5. Resolve Conflicting Ethical issues

Mrs Evelyn Sam

Summary

By embedding an ethical strategy, adopting ethical and social sourcing practices, companies can begin to feel confident that their sourcing processes are fair, not contributing to labourexploitation but enhancing supplier relationships and avoiding reputational risk.

Mrs Evelyn Sam

In Conclusion . . . .

➢ A company’s ethics will determine its reputation

➢ Good business ethics are essential for the long-term success of an organization

83

Mrs Evelyn Sam

Mrs Evelyn Sam

FRANK MANTE(ACTING CEO, PUBLIC PROCUREMENT AUTHORITY, GHANA)

This compilation is the work of Supply Chains Connect (SCC) and the content therein are the sole property of the individual speakers who presented at the Supply Chain Conference 2019 on 6th December 2019, in Accra. The knowledge, views and insights shared are the speakers’ individual knowledge, views and insights and not that of the companies they work for.

No part(s) of this document is to be reproduced, copied or shared in any form without the express permission from the speakers through SCC.

Improving Efficiency and Transparency in Public Procurement

FRANK MANTE – AG. CEO, PPA

MENSVIC HOTEL, EAST LEGON 6TH DECEMBER, 2019

HIGHLIGHTS OF AMENDMENTS TO PUBLIC PROCUREMENT

(AMENDMENT) ACT, 2016 (ACT 914)

OUTLINE OF PRESENTATION

87

By the end of the seminar, participants should be able to:

• Understand the rationale for the introduction of Act 914

• Identify and appreciate the importance of some new provisions pertaining to Act 914

RATIONALE FOR ACT 914

88

• To take into account current international best practices aimed at enhancing the effectiveness in Ghana’s public procurement system.

• To address the major weaknesses identified in Act 663 in relation to the categorization, membership and functions of entity tender committees.

• To cede the functions of the Tender Review Boards to the Entity Tender Committees to ease concurrent approval process.

RATIONALE FOR ACT 914: CONT

89

• To increase the thresholds for state owned enterprises who are mostly independent from government oversight and have to compete in a private sector.

• To also increase threshold for high spending public institutions, e.g. BOG, Ministries, Departments and Agencies, Metropolitan, Municipal and District Assemblies etc.

• Introduce additional methods of procurement/contracting such as Framework Contracting and procurement procedures such as e-procurement.

KEY SECTIONS AMENDED

90

• S. 2 of Act 663 has been amended to include sustainability objectives inthe nature of environmentally and socially sustainable objectives. Thus,any procurement should take cognisance of this very important policyobjective of public procurement

• S. 3 of Act 663 has been amended and MMDAs have been given aspecial mention under S.3 (l) as one of the bodies to be advised by thePPA.

KEY SECTIONS AMENDED: CONT.

91

• S.10 of Act 663 has been amended to expand the scope of sources offunds available to the PPA.

• S.13 provides a new section i.e. S.13(3) which requires the PPA tosubmit relevant reports affecting specific MMDAs for these to bedebated.

• The whole of Part Two of Act 663 which deals with ProcurementStructures has been amended.

• S.14(3) makes mention of Contract Administration as a critical aspectof Public Procurement

KEY SECTIONS AMENDED: CONT.

92

• S.14(4) provides that the PPA may recommend new methods ofprocurement to the Minister where required

• S.19 of Act 914 provides for a Procurement Unit to be headed by aqualified Procurement Personnel who should serve as the Secretaryto ETC.

• S.20 of Act 914 provides that ETCs shall be constituted in line withthe Categories in the First Schedule p.g. 42

KEY SECTIONS AMENDED: CONT.

93

• S.20A of Act 914 is a new section which provides for the functions ofthe ETC

• S.20A(2) provides that any delegation by the Chairman and Member ofETC or TRC shall be made in writing

• S20B provides for the functions of Central Mgt Agencies, MDAs,Subvented Agencies to include:

✓Approval of procurement plans

✓Review specifications

✓Assist Head of Entities in disposal in line with the Acts

KEY SECTIONS AMENDED: CONT.

94

• S.20C provides for the applicable thresholds limits for ETCs providedfor in the 2nd & 3rd Schedules

• S.20D provides that meetings of ETC shall be held at least once everyquarter

• S.20E provides for he establishment of a Tender Evaluation Panel

• S.20F(2) provides that Tender Review Committee for MDAs is theCentral Tender Review Committee

• S.20F(3) provides that the Tender Review Committee for MMDAs is theRegional Tender Review Committee

KEY SECTIONS AMENDED: CONT.

95

• S.20G (1)provides that a PE or Tenderer aggrieved by the decisions of theETC can seek a review of this decision from PPA.

• S.20G(3) a PE or Tenderer not satisfied with PPA’s decision can seekredress in Court. This has found expression again under S.78 (5)

• The words Description and Lot have found expression under S.21 (a).

• S.22(1)(a) has been amended to include professional, technical andenvironmental qualifications. Once again sustainability has beenintroduced.

• NOTE: S.21(5) of Act 663 which provides against splitting or bulkbreaking has not been repealed.

• S.22A is a new section which provides for suspension of a supplier orConsultant on grounds of unsatisfactory performance, corruption ordebarment

KEY SECTIONS AMENDED: CONT.

96

• S 26 has been expanded to include the form of procurementproceeding and only such procedures as provided shall be used duringthe procurement proceedings

• S.28 has been expanded to include additional subsections o-y

• S.28(4A) is a new section which provides for nondisclosure ofrecords of procurement proceedings particularly with respect toevaluation of tenders

KEY SECTIONS AMENDED: CONT.

97

• S.28A is a new section which provides under S.28A(1) for reasons forPE cancelling tenders before deadline for tender submission.

• S.28A(2) provides for reasons that a PE can cancel tenders afterdeadline for tender submission.

• How does S.28A and S. 29 in Act 663 differ?

• S.32A is a new section which provides for confidentiality ofprocurement proceedings.

• S.34A is a new section that has been introduced. It provides for themethods of procurement and in particular, FrameworkContracting. What issues come to mind?

KEY SECTIONS AMENDED: CONT.

98

• S.38(2) provides for PPA to charge fees for granting approvals forsingle source and restricted tendering.

• S.38(1)(c) is a new section that has been introduced to add to thereasons giving rise to the use of Restricted Tendering. This focuseson using RT when no tenders are received by the deadline for thereceipt of tenders.

• S.40 (2) is amended to include socio-economic policy after S. 69(2)(c) (i).

• S.44 (7) has amended the period for submission of tenders from 2weeks to 6 weeks. This is confirmed by the repeal of S.53(2).

KEY SECTIONS AMENDED: CONT.

99

• S.47 (1) provides that it is permissible to cause an advert to bepublished on the PPA’s website or Bulletin. Note at a fee to be setby PPA

• S.47(2) ITT to be published in at least 1 daily newspaper of widenational circulation

• S.49 has been amended to introduce electronic procedures (e-procurement). Note: PPA to determine the price of tenderdocuments See 49(4)

KEY SECTIONS AMENDED: CONT.

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• S.59(2)(g) of Act 914 introduces environmental factor as partof SPP. Note S.59 has been largely amended.

• S.74(4) is a new subsection that has been introduced. It clarifies theneed for financial proposals being opened only subject to approvalof technical evaluation results by the entity (ETC).

• S.78 (a) improves and expands the wording for review by theinclusion of Complaints or Administrative review

KEY SECTIONS AMENDED: CONT.

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• S.83A is a new section which has been expanded to include guidelinesfor disposal of vehicles. Note that vehicles were not specificallymentioned under S. 83 of Act 663

• S.92 increases the penalty for any contravention of the provisions ofthe Acts from 1000 penalty units to 2500 penal units

• S.96 is amended to mandate the PPA to grant prior review or no-objection on such contracts.

SECHEDULES

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The new schedules 1- 6 of Act 914 replaces schedules 1-4 of Act 663.

• FIRST SCHEDULE –

▪ SCEHEDULE 1A Categories of Entity Tender Committees pg 42.

▪ SCEHEDULE 1B: Composition of ETC for MDAs pgs 43-47

• SCEHEDULE 1B: Composition of ETC for MMDAs pg 48

• SECOND SCHEDULE: Thresholds for MDAs pg 49

• THIRD SCHEDULE: Thresholds for MMDAs pg 50

• FOUR SCHEDULE: Composition of CTRC and RTRC pg 51

• FIFTH SCHEDULE: Thresholds for Procurement Methods pg 52. Note that no thresholds for selection methods???

• SIXTH SCHEDULE: STDs/SRPDs

THANK YOU

103

THANKS FOR COMING Connect | Learn | Inspire

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Supply Chain Conference 2019Thanks for coming!

This compilation is the work of Supply Chains Connect (SCC) and the content therein are the sole property of the individual speakers who presented at the Supply Chain Conference 2019 on 6th December 2019, in Accra. The knowledge, views and insights shared are the speakers’ individual knowledge, views and insights and not that of the companies they work for.

No part(s) of this document is to be reproduced, copied or shared in any form without the express permission from the speakers through SCC.

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