Presented by: [Name of Presenter] [Title of Presenter] TrueSAN Networks, Inc. truesan

Copyright 2002, TrueSAN Networks, Inc.

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Presented by:

[Name of Presenter][Title of Presenter]

TrueSAN Networks, Inc.

www.truesan.com

The Storage Operating System™


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Topics of Discussion

Company Overview

Market Trends

Our Technology

Customer Benefits

Summary

Beta Program

Next Steps


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Founded Headquarters Offices EmployeesJune 1999 25 Metro Dr., Suite 300 New York, Texas, 72

San Jose, CA 95110 California, Virginia

Company Overview

IndustryStorage Management Software

Executive Team Tom Isakovich: Founder, President and CEO [Oracle] Marc Birnkrant: Chief Operating Officer [NEC] Jon Auriemma: VP, Operations & Services [Western Digital] Paul von Stamwitz: VP, Engineering [Adaptec] Ken Epstein: VP, Sales [SiteSmith]

Board of Directors Tom Isakovich: President and CEO, TrueSAN Networks Ed Zschau: Former General Manager, IBM Storage Systems Vincent Occhipinti: Managing Director, Woodside Fund

InvestorsMerrill Lynch, Credit Suisse First Boston, QLogic Corporation, Finisar Corporation, Woodside Fund, JT Venture Partners


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Market Trends High complexity and inefficiency are

driving up storage management costs.

SANs are being adopted to consolidate storage and gain economies of scale.

But without new software, the ROI benefits of SANs cannot be attained.

Storage management intelligence must converge into the network.

Interoperability across multiple vendors must be available.

Integrating multiple point utilities is not an acceptable solution.

Intelligent, policy-driven management will further extend ROI.

Rapid ROI with minimal IT impact drives purchasing decisions.


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SANs promise to reduce management costs through storage consolidation.

But fundamental problems remain

Inefficient utilization of storage hardware assets

Multiple points of management

Lack of interoperability between multi-vendor systems

Inconsistency among non-integrated point utilities

Inadequate data availability

Reactive storage administration

Separate camps battle for control

Host-based software does not deliver centralized management.

Storage system-based software is proprietary to that vendor.

An open and comprehensive network-based platform for storage management is needed to realize the ROI benefits of SANs.

Problems & Challenges


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New Software Emerges Analysts point to new software to tackle

storage management challenges.

Storage Virtualization: Provides heterogeneous consolidation of storage assets. 50% CAGR

Storage Resource Management: Provides intelligent reporting tools to identify inefficiencies. 43% CAGR

Storage Network & Device Management:

Provides centralized management of heterogeneous storage networks. 36% CAGR

Business Continuance: Provides data protection and disaster tolerance with mirroring and replication. 30% CAGR

While point products exist, none deliver a comprehensive management platform.


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TrueSAN has developed a comprehensive, network-based software platform, or Storage Operating System, for maximizing the ROI potential of SANs.

Solution: The Storage Operating System™


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Consolidate storage management Eliminate multiple points of management

Maximize storage asset utilization Extend ROI of existing capital investments

Enable interoperability across vendors

Reduce vendor-specific hardware/software costs

Increase data availability Deploy cost-effective disaster recovery

Forecast future storage requirements Proactively manage the SAN to reduce

downtime

Automate storage administration Manage more storage with fewer trained

staff

Cloudbreak Business Values


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Cloudbreak Architecture

Through the combination of network-based management software and host-based agents, Cloudbreak provides a single point of management for the entire SAN infrastructure.


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Cloudbreak Features Open Platform Storage network-based: not storage-resident or host-based

Device independent: storage systems, fabric infrastructure, operating systems

Centrally manageable: one console for end-to-end SAN management

Integrated Platform Combines essential SAN management technology in a single

platform

Robust feature-set including storage virtualization, storage network and device management, business continuance, and storage resource management

Integrated platform and policy manager enable intelligent storage management

Scalable Platform Distributed I/O architecture maximizes reliability and scalability

Offers rapid implementation without hardware cost and scalability concerns

Maintains integrity of existing service levels without re-architecting the SAN


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Cloudbreak Operating SystemProvides the core functionality of the Cloudbreak solution

Cloudbreak Server Attaches to the storage network and runs the Cloudbreak Operating System

Cloudbreak ManagerJava-based graphical user interface for accessing Cloudbreak’s functionality

Cloudbreak EnablerHost-based software that enables the Cloudbreak management features

Cloudbreak Solution Components


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Cloudbreak Operating System


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Features: Runs the Cloudbreak Operating System Provides a central point of management

Connects to the existing SAN via 2 FC ports per server Resides out of the data I/O path (can manage any size SAN) Low cost and upgradeable to support iSCSI High-availability configuration standard in 2U (2x1U)

Cloudbreak Server


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Single IP address and interface for the Cloudbreak solution Java-based Graphical User Interface (GUI) Full Command Line Interface (CLI)

Cloudbreak Manager


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Cloudbreak Enabler


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Cloudbreak Virtualization

Virtualization enables users to manage heterogeneous storage devices as a common pool of storage capacity.

Aggregate storage capacity from multiple systems into one centrally managed pool

Maximize utilization and increase productivity with centralized volume management

Overcome proprietary vendor lock-in

Deliver heterogeneous storage management to large scale, diverse storage infrastructures

Storage virtualization will reduce storage costs of ownership by 25%.

– Gartner


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Improved Storage Utilization

Non-virtualized Storage Model Leads to over-provisioning… which results in wasted space… and excessive upfront

investment.

Virtualized Storage Model No need to over-provision… with just-in-time capacity

allocation… reducing upfront investment.


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Storage-based virtualization

PROs Centralized management

CONs Support limited to one system or

vendor Decentralized in multi-vendor

scenarios Expensive and proprietary Inefficient utilization in large

environments

Host-based virtualization

PROs Storage vendor independent

CONs Decentralized management Limited operating system

support Costly to deploy IT personnel resource

intensive

Virtualization Approaches


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PROs Host and storage agnostic Centralized storage management Highly scalable without availability impact Inexpensive hardware required

CONs May require proprietary HBAs Creates potential rogue-server security

hole May have limited application and QoS

features

PROs Host and storage agnostic Centralized storage management Good security and application features

CONs Reduces throughput performance Creates negative availability impact Cannot scale easily Difficult and time-consuming to implement Expensive hardware required

Symmetric Virtualization Asymmetric Virtualization

SAN Virtualization Approaches


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Cloudbreak’s distributed approach Delivers performance, availability, and

cost advantages of asymmetric virtualization

Provides value-added applications and QoS features in addition to enhanced security

Benefits of distributed virtualization

Switch, storage, OS, server, and HBA agnostic

Maximizes scalability and performance

No availability impact

Provides HBA load-balancing and failover

Delivers high security through rogue server protection

Low hardware cost

Quick and elegant implementation

Provides value-added SRM functionality

Distributed Storage Virtualization


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Cloudbreak masks virtualization and value-added functionality from the application

Distributed I/O control prevents any single point from becoming a bottleneck

Application acts as if storage is directly attached

Uses minimal host CPU resources to eliminate need for costly virtualization controllers or proprietary switches

Maintains performance of storage devices

Supports all major server operating systems and clustering applications

I/O Sequence of Events


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Cloudbreak Storage Pooling

Heterogeneous storage pooling Consolidates heterogeneous storage

devices into one logical pool All storage devices on the storage

network can be pooled, even across distances

Dynamic storage pool management Centrally create and manage multiple

storage pools of up to 250TB each Define each storage pool based on

attributes, such as vendor, application, performance, or availability

Expand storage pool capacity with new storage devices on-the-fly

Simple implementation Allows existing LUNs to be added to the

storage pool without reformatting Offers seamless migration to centralized

network storage


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Cloudbreak Volume Management Flexible volume management

Centrally create and manage volumes from storage pools

Quickly allocate volumes to servers on the storage network

Grow volumes on-the-fly from unused storage pool capacity

Decommission volumes and return capacity to the storage pool

Advanced features enhance value Set shared read/write privileges for

clustering or SAN-based file sharing applications

Set single read/write host with multiple read-only hosts for data sharing

Create RAID 0, RAID 1, or RAID 0/1 volumes

Automatically re-stripe RAID 0 volumes when new capacity is added

Create volumes that span geographies using WDM, IP gateways, etc.


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Cloudbreak Business Continuance Business Continuance applications

ensure that mission-critical data is protected and available at all times.

Block snapshot functionality simplifies the backup process

N-way mirroring protects production data by creating multiple and exact copies

Hot copy enables enterprises to quickly “roll back” their data to a previous point-in-time

Remote replication provides a disaster tolerance and recovery plan for your business

The cost of downtime ranges from $330,000 to $3 million per hour.

– Gartner


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Block Snapshot

Log-based block snapshot technology Point-in-time copy of a live volume Up to 32 simultaneous snapshots per

volume Snapshots are available within 3 seconds Supports scheduling of snapshots

Snapshot images can be assigned to multiple hosts Offers parallel processing of a single

source volume image Simplifies online backup of live databases

Snapshots consume limited physical capacity Physical blocks consumed only as data on

source volume changes Snapshot does not require free disk space

equal to source volume

InitiatesSnapshot

A

B

A1

A A A A AA

B

A

B

A

A1

A1

A1

A1

A1

A1


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Create exact copies of volumes for maximum data protection

Up to 10 concurrent synchronous mirrors per volume

Mirrors can be created in the background

Hot-copy functionality Create a stand-alone and exact

duplicate of a volume at a point in time

Perform backups quickly and without disruption to the production environment

Load or update data warehouses online

Provide production data for application testing processes without downtime

Ensure business continuance through rapid rollback to a last known good state

N-way Mirroring and Hot Copy

Initiates3-way Mirror


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Remote Replication

Synchronous remote replication Provide disaster protection Ensures 100% data integrity

Interconnect agnostic Native Fibre Channel connections CWDM/DWDM optical IP/FC Gateways for extended

distance

Heterogeneous replication Replication implemented as part of

the storage virtualization layer Replicate data between multi-

vendor storage systems Replicate source data from primary

storage to lower cost secondary storage devices

InitiatesUpdate both

Locally & Remote


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Cloudbreak SNDM

SNDM (Storage Network & Device Management) enables users to centrally discover, visualize, manage, and monitor storage networks and devices.

Provides a topographical view of the storage network, easing day-to-day management

Maximizes IT administrator productivity by centralizing multi-vendor device management

Provides active monitoring of devices to ensure rapid response to storage availability issues

The market for SAN and device management software is projected to exceed $1.6 billion by the year 2005.

– Gartner


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SNDM Lifecycle


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Device Discovery

Automatic discovery of

Hosts and HBAs

Disk subsystems

Tape devices

Switches

Gateways

Cloudbreak Servers

In-band and out-of-band discovery

IP network

Fibre Channel network

Ensures management remains available even after storage network failure


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Storage Network Visualization

Creates a graphical topology map of the SAN

Depicts SAN and LAN interconnects

Indicates connections, server operating systems, and storage device information

Provides raw storage, utilized capacity, and bandwidth data for the entire storage network

Depicts logical relationships Shows all volumes available to a host

Shows hierarchy information (e.g. where the volume is located by pool and device)

Depicts relationships between volumes such as RAID 0 (striped sets) and RAID 1 (mirrored sets)

Shows volume utilization, allocation, and access privileges for all volumes from one view


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Device Management

Provides built-in switch management Communicates with fabric switch APIs to

centralize switch management

Easy to use port or WWN zoning capability

Configure switch name and IP address

View port-level information such as cable type, bandwidth, and connected device

View real-time performance data

View switch information such as power supply, cooling, and temperature data

Easily launch vendor-specific tool if desired

Single interface from which to configure other devices using vendor-specific tools Disk subsystems

Tape devices

Gateways


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Storage Network Monitoring

Provides end-to-end monitoring

Displays in-depth information on connected hosts such as OS, HBA type, WWN, IP address, and more

Monitors health and status of hosts, switches, storage systems, and links

Monitors performance on individual links, switches, or storage network-wide

Provides complete alerting functionality

Fault and error detection

Breach of user-specified thresholds

Error log with timestamps

Color-coding of alerts according to severity

Correlation of errors with the topographical view

Email and pager notification with SNMP support


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Enhanced Security

Brings high security to storage networks Ensures proper authentication of new

hosts before allowing access Overcomes potential “rogue server”

breaches Supplements WWN authentication

with MAC address, host name, and IP address verification

Unauthorized hosts are locked-out of the storage network

Authenticated hosts have access only to assigned resources

Provides security level required for shared storage and “storage utility” environments

Secure login to web management Username and password protection Automated and warm logout SSL support Role-based access control (RBAC)


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Cloudbreak SRM SRM (Storage Resource Management)

enables users to understand the utilization and efficiency of storage network resources.

Provides detailed reports and charts of key metrics of the storage network

Performs trend analysis to help administrators strategically plan future IT demand

Offers threshold-based policy management for enabling automated storage management

Maximize utilization and exceed service levels

Manage more storage with fewer people

Storage utilization is 40% or less across a distributed storage environment.

– IDC


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Knowledge Base and Reporting

Centralized knowledge base Captures and documents in-depth

data about the storage infrastructure

Generates reports, charts, and trends on storage-related activity

Helps enterprises maximize current ROI and plan for the future

Complete capacity management Reports on utilization at the

volume, pool, and entire storage network level

Provides historical and future storage utilization reports and charts

Offers capacity usage reporting based on hosts, operating systems, zones, storage devices, and more

Offers quota management per host


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Policies and Automation

Policy-based thresholds and automation Configure thresholds for utilization

or performance

Identify high storage consumption rates and I/O bottlenecks

Set up policy-based automation, such as automatic expansion when a volume is near maximum capacity

Complete integration with other Cloudbreak components

Remote access and alerting Managed via Cloudbreak Manager

SNMP notification

Charts and reports may be exported as JPEG graphics and Excel files


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End-to-end Enterprise Storage Management


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Cloudbreak Technology Summary

Distributed storage virtualization Heterogeneous storage pooling Centralized volume management Reliable, scalable, and secure architecture

Business continuance applications Block snapshot and hot-copy/rollback N-way synchronous mirroring Synchronous remote replication for DR

Storage network and device management Discovery and visualization of the SAN Centralized management of SAN devices Health/status/performance monitoring

Storage resource management Centralized knowledge base

Reporting, charting, and trend analysis capability Policy-based, intelligent management and automation


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Pricing Models

Two pricing plans offer customers flexibility Storage virtualization and SNDM included in base version Business continuance and SRM available as options

Software license pricing plan One-time fee for fixed amount of storage capacity support $30,000 - $55,000/TB one-time depending on functionality Annual maintenance contracts (15-25%) Key-based activation of enhanced features Provides cost predictability

Software utility pricing plan Annually recurring fee based on storage capacity usage $20,000 - $35,000/TB/year depending on functionality Software maintenance included Key-based activation of enhanced features Provides simplicity and optimizes cash flow


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TrueSAN Support Programs Two support plans available:

Standard Premium

Technical Support Helpdesk provided by TrueSAN personnel Onsite Field Support provided by IBM Global Services

Standard support plan 15% of total software license per year Includes 24 x 7 helpdesk technical support Includes next business day replacement of Cloudbreak

Servers

Premium support plan 25% of total software license per year Includes 24 x 7 helpdesk technical support Includes same day, 4 hour replacement of Cloudbreak

Servers Includes spare Cloudbreak Server at customer site


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TrueSAN Partners Program

Enhance the management of products within the Cloudbreak platform

Cooperate on interoperability testing and certification Co-marketing agreements and endorsement of the TrueSAN

solution Partners currently include Brocade, more to be announced Storage Systems

To be announced

Fabric Infrastructure Brocade, more to be

announced

Operating Systems Microsoft, Sun, IBM, HP, SGI

Applications To be announced


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Qualified Environments v. 1.0

Qualified environments have been tested and approved for use with Cloudbreak in TrueSAN’s SAIL (Storage Applications and Interoperability Lab).

Storage System Discovery Virtualization

Monitoring

EMC Clariion FC4700 Yes Yes No

Compaq MA/RA8000 Yes Yes No

Sun T3 ES Yes Yes No

LSI Metastor E4400 Yes Yes No

Mylex FFX RAID Yes Yes Yes

SAN Switch Discovery Monitoring Configuration

Brocade Silkworm 2400/2800

Yes Yes Yes

Brocade Silkworm 3800 Yes Yes Yes

Qlogic SANbox 8/16/64 Yes Yes Yes

Qlogic SANbox2 16 Yes Yes Yes

Inrange FC/9000 Yes Yes Yes


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Qualified Environments v. 1.0 cont’d

Server operating systems Windows 2000 Advanced Server SP2

Windows NT 4.0 SP6a

Solaris 8

Red Hat Linux 7.1

IRIX 6.5.x

AIX 4.3.3

HP/UX 11i

Enterprise applications Microsoft Exchange

SQL Server

Fibre Channel HBAs Qlogic 22xx, 23xx

Emulex LP8000

JNI FC64-1063

HP Tachlite A5158A

Clustering applications Microsoft MSCS

Veritas VCS

Backup applications Veritas NetBackup

Qualified environments have been tested and approved for use with Cloudbreak in TrueSAN’s SAIL (Storage Applications and Interoperability Lab).


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Cloudbreak Beta Program

Beta program begins in March 2002 Receive early access to evaluate upcoming latest technology Receive close support and product training Provide valuable feedback to influence actual product functionality Receive a significant discount on Cloudbreak purchases

End-user Partners Offer total Cloudbreak solution (OS, Server, Manager, Enabler)

Channel Partners Resellers, integrators, and professional services providers Offer total Cloudbreak solution (OS, Server, Manager, Enabler)

OEM Partners Network infrastructure vendors Storage system vendors Offer software-only or co-developed embedded solution


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Next Steps

Become a Cloudbreak Beta Partner End-user Partner Channel Partner OEM Partner

Become a TrueSAN Partner Storage Systems Partner Fabric Infrastructure Partner Operating Systems Partner Applications Partner


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