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Reduce Costs Through Best Practices and Optimized Resources

Presenter’s NamePresenter’s Title

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The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Safe Harbor Statement

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• Leadership in Airlines

• Reduce Costs Through Best Practices and Optimized Resources

• Results Achieved by Oracle Customers

Agenda

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Oracle inAir Transport

Did You Know?

Source: Airline rankings - IATA Economics, Sept 2006

9 of the world’s top 20 airlines run Oracle Applications

47 of the world’s major airports use Oracle eBusiness Suite

73% of the world’s top 100 airlines use Oracle Technology

48 of the world’s leading airlines use Oracle eBusiness Suite

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The Challenges We’re Hearing

Ensure Regulatory Compliance, Certification &

Security

Ensure Regulatory Compliance, Certification &

Security

“Audits mean that airlines have to prove they are complying with legal obligations, and global aviation and security regulations or they will put their business at risk”

What we want is for the airlines to get in compliance with the [legal, crew, airworthiness and security] regulations. We constantly audit airlines. We have inspectors whose job that is.

FAA

“How can I increase the efficiency of my processes and operations, and reduce my costs, to remain competitive despite the ongoing downward pressure on revenue and the growth of the low-fare sector?”

One low-fare airline has 67% lower costs than the average network airline. US network carriers have reduced their cost gap with the low-fare sector from 45% to 36%.

Improve Operational Efficiency and Reduce

Costs


Costs

IATA

Increase Profitability and Customer Loyalty

Increase Profitability and Customer Loyalty

“How can I identify, retain and develop business from high-yielding customers that deliver up to 80% of my revenue and drive my profitability upwards?”

Recent steady growth in premium traffic has helped increase airline revenues.IATA

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The Operational Efficiency Challenge

Distribution by Age of Aircraft Boeing and Airbus Aircraft Orders

“How can I increase the efficiency of my processes and operations, and reduce my costs, to remain competitive despite the ongoing downward pressure on revenue and the growth of the low-fare sector?”

One low-fare airline has 67% lower costs than the average network airline. US network carriers have reduced their cost gap with the low-fare sector from 45% to 36%.


Costs


Costs

IATA

Nearly 1,400 aircraft with average age greater than 20 years

Last year saw more than 2,000 new aircraft orders for the first time since 2001

• Aviation maintenance expenses are poised to rise dramatically from current levels due to the increase in older aircraft requiring increasing maintenance visits and overhauls – as well as the next generation aircraft (airframes and engines) that will drive additional MRO demand

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Agenda

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Reduce off-contract and unauthorized spend, reduce purchase costs

Oracle’s solutions are proven to substantially reduce costs and spend in distributed airline environments

Oracle Supply Chain Management, Procurement

Increase maintenance efficiency, reduce spares inventory, reduce (predict) failures, and optimize processes

Only Oracle offers an end-to-end airline specific MRO solution fully integrated with back office including HR, procurement, warehousing

Oracle Complex Maintenance, Repair and Overhaul, Asset Management

Reduce time to closure at both headquarters and outstations

Oracle Financials,Oracle Daily BusinessIntelligence, IATA ClearingHouse Add-in

Oracle’s solutions fully meet airline specific requirements, and integrate with interline and trade clearing-houses

Requirement Oracle Capability The Oracle Difference

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MaintenanceMaintenanceMaintenance

Oracle Complex Maintenance Repair & Overhaul (cMRO)

In a complex aviation operational environment, how can you ensure increased maintenance efficiency (right aircraft in the right place with the right people skills to perform services with the right parts), reduce spares inventory, reduce (predict) failures, and optimize the overall MRO process?

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Oracle Complex MRO SolutionIncrease Maintenance Efficiency, Reduce Spares Inventory, Reduce (Predict) Failures, and Optimize Processes

PlannedMaintenance

Supply ChainManagement

Human Resources Contracts

MaintenancePlanning

MaintenanceExecution

ConfigurationManagement

EngineeringData

UnplannedMaintenance

Return toService

Visit WorkPackage

Finance /Costing

CreateVisit

CreateVisit InspectInspect

RebuildRebuildReinstallReinstall

UpdateConfigUpdateConfig

Plan /ReceivePlan /

Receive Repair /ReplaceRepair /Replace

TearDownTear

Down

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KPIs, Charts, Comparisons

TransactionsCosts

Updates

WO Updates, Catalogs

Procurement Costing Inventory Projects Installed Base

Suppliers

Changes to Capitalized Asset Depreciation

Service Request Linked to

Work Order

Customers

Time & Attendance

Receiving

Project / Task, WO Costs

AccountsPayable

GeneralLedger

AccountsReceivable

FixedAssets

Material Planning

HumanResources

Posting Integration

Chart of Accounts

WOBilling

DepreciableAssets

Requisition & PO Changes, AP-to-PO Matching & Reconciliation

Employees & Skills

MaintainableAssets

Subcontracting

Production& Maint WO

WO Materials, Reqs Linked to WO & Workflow

iSupplier

Intelligence

BalancedScorecard

Time Entry

cMRO – Enterprise Integration with eBusiness Suite

cMRO

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Master Configuration“Allowable Configuration”

Unit Configuration“As Installed” / “As Maintained”

ReferencesAllowable

Config.

Maintain Configuration ControlManage Configuration Changes and History

• Allowable Assembly Template• Manage Constraints and Rules• Link to Maintenance Requirements• Support Sub-Master Configurations

• Trace Installation / Removal History• Track Unit Specific Information• Update Applicable Configurations

with Single Entry

System

Component Component

Primary Alternate Primary AlternateSerial # Serial # Serial #Serial #

Serial # Serial # Serial # Serial #

Tail #

Serial # Serial #

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• List All Units in Fleet• Provide Logical Grouping or Hierarchy• Manage at the Unit Level• Link Directly to Fleet Maintenance Program

Maintain Fleet ConfigurationAutomatically Link Unique Characteristics

SandFilter

CorrosionInhibitor

Ocean Desert

Tail #Tail #Tail # Tail # Tail #Tail #

737-700 777-400757-300737-800 737-800

Site 1 Site 2 Site 3

Fleet

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Maintenance Execution OptimizationPerform All Types of Work Capture Results

View Available &View Available &Required ResourcesRequired Resources

Schedule Jobs /Schedule Jobs /OperationsOperations

• Schedule jobs within pre-defined parameters

• Execute against planned events- Major assembly overhauls, letter

checks, deferrals, new requirements based on ADs / SBs

• Account for unplanned events- In-flight problems, log book items,

condition monitoring events

• Capture all results from work- Update maintenance history and

problem / failure reports- Input quality and reliability data- List required approvals and sign-off

• Link data to actual work performed• Ensure closed-loop traceability

from receipt to proof of compliance

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Reliability-Based Rotables PlanningReplenish Line and Base Stations Based on Parts Performance

• Predict component failures base on past parts performance• Predict where and when a component installed on an aircraft may fail• Reduce Aircraft-on-Ground (AOG) events -- when parts breaks replacement

component is available at the correct

Tail #003

Part A

Part B

…

Tail #002

Part A

Part B

…Tail #001

Part A

Part B

…

• Expected future utilization• Failure history• Mean Time Between

Failures (MTBF)

• Components & utilization to date

Demand Forecast by Componentand Location

(push to Advanced Planning)

Part A Part B …

Aircraft and EngineFlight Schedule

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Mexicana

COMPANY OVERVIEW• The Mexicana Group owns and operates Mexico’s leading full • service airline, Compañía Mexicana de Aviación.• Their fleet consists of Airbus A318, Airbus 319, Airbus 320,

• Boeing 757, Boeing 767 and Fokker 100 aircrafts.

CHALLENGES/OPPORTUNITIES• Consolidate aircraft maintenance business units• Enhance financials reporting• Reduce supply chain costs• Consolidate with one strategic solution

SOLUTIONS• Oracle EBS Financials & HMC• Oracle cMRO, EAM, and SCM• Oracle OnDemand

RESULTS• Ability to manage aircraft MRO operations

for both intenal airline and externals airline customers in one system

• Lower Total Cost of Ownership with reduced integration expenses between different system

• Faster time to market with Oracle OnDemand (hosted solution)

• Better visibility into financial performance and health of the airline operations and the third-party MRO services

• Better able to have the “right people in the right place at the right time” due to Oracle HCM

CUSTOMER PERSPECTIVE“To reinforce our market leadership in commercial aviation, we were seeking an IT solution that would more efficiently manage our complex business needs while allowing us to continue meeting clients service expectations,”Santiago Ontañón, CIO Mexicana

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Financial Management Provide Complete Solution for All Financial Processes

Integrated Intelligence & Performance Mgmt

Customer Payment Allocations

Integrated Back-Office Operations

Role-BasedPortals & Reports

Forecastsvs. Actual

Performance Metrics

RevenueAccounting

• General Ledger• Budgeting• Cash & Treasury

• Fixed Assets• Tax Accounting• Property Mgmt

Customer & Third-Party Providers

Payables

Transactions

Receivables

Portal

Apps

Clearinghouses

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• Load data from any source regardless of currency, language, calendar, or chart of accounts

• Integrate with financial, passenger & cargo revenue accounting systems• Summarize information for financial and managerial reporting• Drill to details for multi-dimensional analysis and reporting

Global Financial ConsolidationEnable Single Global Instance for All Financial Data

FinancialConsolidation

Hub

FinancialConsolidation

Hub

One-TouchConsolidation

ReportGeneration

Multi-DimensionalAnalysis

ResultsAuditing

DataTransformation

& Validation

Division / Airport

Region / Ticket Office

Country / Location

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• Analyze Revenues at Any Level– Cargo / passenger / mail services– Flight leg– Day of operation– Fare basis– Cabin type

• Designed for the Business User– Dynamic access to data from a Web

browser– Built-in statistical and financial calculations

to create forecasts and calculate performance ratios

– Automated generation of financial reports for improved compliance

• Perform Dynamic Analysis– Quickly perform ad-hoc reporting to

comply with new or changing regulations

Financial Analysis and Reporting Provide Clear Picture of Performance / Profitability

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Empl

oyee

Rel

atio

ns

CompetencyAnalysis

BudgetAnalysis

CommonData

Source

Performance Analysis

FinanceProjects

ContractsService

MaintenanceManufacturingProcurement

OM & LogisticsSales

Marketing

Exte

rnal

Portal

CandidatesContractors

Ex-Employees

Role-Based Access

EmployeesManagers

Inte

rnal

Single, Global Model

Integrated Intelligence

Best PracticesERP

ContentPartners

StrategicStaffing

Development& Retention

TotalCompensation

SecureAccessSecureAccess

Oracle HCM Process Flow

Automation & Collaboration

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Dragon Air

COMPANY OVERVIEW• Major Hong Kong based airline with high-

frequency operations throughout Asia and long haul operations to Middle East and Europe

CHALLENGES/OPPORTUNITY• Users all around Asia Pacific but required a single

consolidated view• Reduce close cycle• HR and Procurement functions work seamlessly

with Finance• Reduce purchasing costs e.g. improved process

efficiencies, improve purchasing contracts

SOLUTIONS• Oracle Financials & Oracle iProcurement• Oracle HRMS & Oracle Payroll• Oracle Training Administration & Oracle Tutor• Oracle Database• Oracle Application Server• Oracle Internet Developer Suite• Oracle Discoverer

RESULTS• Significantly reduced close cycle – less

than 10 days• Significant reduction in process times,

increase in on-contract spend, reduction in procurement costs

CUSTOMER PERSPECTIVE“Upgrading to the latest version of Oracle’s eBusiness Suite enables us to easily roll out the system to our twenty-seven outports across Asia Pacific. Single instance reporting from our headquarters in Hong Kong then becomes possible, shortening close cycles and dramatically improving the efficiency of the accounting process of the whole organization.”Francis Wai, Chief Financial Officer

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Oracle Advanced ProcurementThe Integrated Suite that Dramatically Cuts All Supply Mgmt Costs…

Spend Categories

IndirectGoods

DirectMaterials

EngineeredGoods

Services ApprovalRouting

TouchlessBuying

Automated Payment

Enforce Policy Compliance

Budget-BasedProcurement

ContractManagement

SupplierPerformance

Reduce Spend on Goods and Services

CategoryManagement

OnlineSourcing

SpendAnalysis

Streamline Procurement Processes

SupplierCollaboration

Settlement

Orders

ProfileManagement

SupplierNetwork

Logistics

SupplierPortal

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Advanced Planning SolutionComplete Best-in-Class Planning Process Platform

Future *

IntegratedPlanningFunctions

Products

Platform

E1 EBS …Legacy

ERP* *

Real-Time Sales and

OperationsPlanning

DemandManagement

and AdvancedForecasting

Predictive Trade

Planning and Optimization

InventoryOptimization

AdvancedSupply Chain

Planning

ProductionScheduling

Global Order

Promising

CollaborativePlanning

WFL Common planning data model

Connectors

NetworkDesign Demand Sensing

And Shaping PostponementOptimization Holistic

Supply Planning Promise,

Distribute, andReplenish

Execute to plan

Embedded Analytics

Role-based Portals

Preconfigured Worksheets and

Workbenches

Operational Excellence

Real-Time S&OP

Demand drivenadaptive planning

Multi-EnterpriseCollaboration

Trading Partners

Best in classBusinessProcesses

StrategicNetwork

Optimization

Supply ChainRisk Management

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COMPANY OVERVIEW• World leader in international express shipping of

documents and freight• Serves 635,000 cities in 220 countries

CHALLENGES / OPPORTUNITIES• Improve supplier qualification processes• Provide end users with instant access to order

information• Reduce purchasing cycle times

SOLUTIONS• Procurement • Financials

CUSTOMER PERSPECTIVE“A look at the other e-procurement tools on the market convinced us that there was no advantage to choosing any other solution than Oracle. With the successful implementation of iProcurement, we have shown that the e-business revolution can bring real added value.”Franck Duperrier, Financial Manager

RESULTS• Reduced purchasing cycle time by 73%• Reduced purchase order processing time

by 67%• Live at over 40 sites in Europe, currently

rolling out to the rest of the world• Expect a 20 month ROI

DHL

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• Only Oracle offers an end-to-end airline specific MRO solution fully integrated with back office including HR, procurement, warehousing

• Oracle’s solutions fully meet airline specificrequirements, and integrate with interline and trade clearing-houses

• Oracle’s solutions are proven to substantially reduce costs and spend in distributed airline environments

Procurement

Financials, Human Capital Management

& OBIEE

Complex Maintenance Repair & Overhaul

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The Only Complete Airlines Solution

Platform

PeopleProcesses

PartnersPartners

CustomerResults

CustomerResults

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Solution Footprint - Airlines

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Most ComprehensiveHighest RatedOnly vendor in Gartner and Forrester leader quadrants for all Middleware components.

Best-Selling•32,000+ Customers Deployed

•70% of World’s 50 Largest Firms

•$1B+ Business

SOA Vendor of Choice

Source: Forrester Research ranking of Application Platform Servers, April 2005

Market-Leading Middleware Platform

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950 customers participating in Customer Advisory Boards

500 Industry & Product strategy council members

35 Fusion strategy council members

1300 participants in early customer adoption programs

425 user groups

30,000 applications customers

220,000 database customers

5000 middleware ISVs

1700 application ISVs

9000 database ISVs

30,000 middleware customers

29,000 developers, support engineers and consultants

Oracle’s People Advantage

275,000 customers

benefiting from shared innovation

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Agenda

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Oracle inAir Transport

Did You Know?

45 aviation companies use Oracle Financials & Procurement

35 of the top 50 world’s largest firms use Oracle Fusion Middleware

11 of the world’s aviation companies use Oracle cMRO

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Industry Quotes

“Oracle’s strong middleware platform and greater support of standards make it a better choice than SAP for customers who will rely on custom development as well as packaged apps.”

“Oracle Versus SAP In Enterprise Applications: Let The Battle Of Architectures Begin!”, March 2006

“Oracle’s Complex MRO application is well positioned for the Aviation, Aerospace and Defense (A&D) industries. Oracle has also done well by designing the application to stand alone or within its traditional suite. The configuration management and planning aspects of the application are particularly strong.”

“Oracle is the top Supply Chain Management (SCM) commercial software under consideration for future purchase by midsize companies (300 to 2,499 employees). Oracle was the most often mentioned Supply Chain Management (SCM) vendor from which surveyed companies would likely purchase their next systems upgrade.

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The Oracle Difference

Only Oracle…

• Only Oracle offers an end-to-end airline specific MRO solution fully integrated with back office including HR, procurement, warehousing

• Oracle’s solutions fully meet airline specific requirements, and integrate with interline and trade clearing-houses

• Oracle’s solutions are proven to substantially reduce costs and spend in distributed airline environments

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