PRES I DENT'S MESSAGE 2 LANDSCAPING 2 I NTERIOR DESIGN 3 YOUR MONEY 4 PHONE ENTRY 4 COMMI T EE UPDAT ES s FITNESS 5 HEALTH AND SAFETY 6 GENERAL INFORMATI ON 7 ENERGY SAVINGS 8 HOUSE RULES 8

Page 2 Dear Owners and Residents of The Landmark:

Winter of 2012-13 is behind us and we look ahead to seeing the realization of changes so long in planning. With Dave Descent and Katharine Hennig settling into their roles as Property Manager and Office Administrator, already there is evidence of better maintenance and accountability. Communications with residents is much improved.

The Interior Design Committee worked hard to lead the selection by owners of the Reid & Siemonsen Design Group to renovate our Main Lobby. This has been a delightful transformation. The Board is grateful to the Committee for a job well done.

\

By the end of May, the front landscaping project will also be complete. Our main Ontario Street facade will see a dramatic facelift. Immediately following, our 2nd floor Lookout Deck will be finished. Residents should finally be able to enjoy a new space, overlooking the waterfront. The Board is also grateful to the Landscape Committee for their efforts in seeing these changes implemented.

Much still needs to be done but these projects begin the revitalization of our home. More information about these projects can be found on our website HYPERLINK "http://www.landmark165.com" .

The Annual General Meeting date is Thursday May 30, 1013. Two Board Members will be elected to serve for the next three years.

Landmark Life not only describes this newsletter, but more so describes our community. This community is changing. We thank you for your ideas, thoughts and suggestions that help guide us as we set a new direction for our home.

Best Regards, Sanjay Luthra President and Treasurer

Ontario's Privacy legislation requires that we obtain permission from residents to publish personal information such as names and phone numbers. Therefore, we will no longer show arrivals or departures of residents. We can still publish names of residents who have passed away. This also means that only residents who have given us permission will appear on Resident Lists."

BENDALE PROPERTY MANAGEMENT

OFFICE MANAGER Katharine Hennig - 546-61 3 I landmark I 6S@live.com On Site - Monday to Thursday - I :00 to 4:00 pm.

SITE MANAGER Dave Descent - 541-9287 ddescent@bendale.ca On Site - Tuesday & Thursday - Noon to 4:00 pm

SUPERINTENDENT Ron Cavanaugh - 561-7802

RELIEF SUPERINTENDENT John Pickernell • 561-3545

LANDMARK 2013 LANDSCAPE PROJECT

After a long and rather unpleasant winter, our new landscape project finally got underway following the Easter Weekend. While the work was to "officially" start on April 9th and conclude by the 24th May (Victoria Day) you will have noticed that some work actually started during the first week of April.

The first order of business was to lift all the stonework on the deck, beginning with the Johnston Street side. Then to remove the underlying aggregate and replace the membrane.

By the time you read this work should be well along with the final result becoming evident.

With the outdoor landscape project and the lobby redecoration, our entire curb and entry appeal has been rather dramatically enhanced.

§rea 'Bruneau - LancCscaye Chair

WE WISH TO THANK AIL COMMI'ITEE MEMBERS AND VOLUNTEERS FOR THEIR CONTRIBUTIONS TO THE IMPROVEMENT OF OUR LIFESTYLES.

Page 3

INTERIOR OESl&N INFORMATION The executive of the Interior Design Committee (ID E) has reached out to communicate, discuss and achieve consensus on issues dealing with our common spaces. In that endeavor, we have met, often more than once, with the following groups: Design Committee at large; Landscape Committee; Decorating Group; the Social Committee and the Board since last fall. Decisions were made on amending the current House Rule regarding unsolicited owner donations to common spaces; seasonal decorating; repurposing lobby furniture (and selling items not needed); repurposing the small room off the mail room; moving bulletin boards, and installation of parcel boxes in the mail room.

In September 2012 a survey of owners was conducted as to their view of a new design for our front lobby. The purpose was to give owners an opportunity to express their opinions and to pass these ideas on to the professional designers as guidelines. 53% of onsite-owners responded. The results of the survey were posted on the bulletin board and will be placed in the library binder.

Three designers presented their concepts to the Board and IDE in early November. One of these three designers was eliminated at this stage. Reid and Siemonsen Design Group and Fitzpatrick Interiors were asked to present their concepts to the owners January 15, 2013. The concepts of the two designers were then put on display in the lobby for two weeks. The owners were invited to fill out a "preference ballot", which was tallied by Board members; IDE and the property manager. Reid and Siemonsen was the eventual winner of the competition to redesign our front lobby and vestibule.

Much of the lobby furniture and Indian wool rug was repurposed for the pool lounge and in the library. The wicker furn iture and the white benches from the lounge were placed on the pool upper and lower deck. The white plastic chairs from the pool deck are now stacked up for storage to be used on the second floor outside terrace, once it is redesigned.

We held a silent auction for many items that were not repurposed. The chandelier, three lamps were sold. Some wicker furniture was sold on Kijiji and the four orange chairs from the library and three table lamps from the lounge were gifted to Chalmers United Church.

The redesign of the main lobby, mailroom and vestibule began February 25th and is to be completed within 5 weeks. We are in the fourth week of the work schedule, at the time of this report and we are right on schedule.

IDE accepted the resignation of vice chair Liz Griffiths in January and extended our thanks for her contributions to the committee. IDE consulted with Board members to ensure proper procedure was followed to select a new vice chair. IDE then asked Peter Goheen to join the IDE as vice chair and he has graciously accepted. Welcome and thank you Peter!

IDE would like to express a sincere thank you to committees and the Board for their assistance throughout this past year and to all owners for their continued support as we move through the final stages of the lobby redesign. (jenny Payn, Secretay of 'l'D:E

~©©K©ILU~ Every 2nd Wednesday of the month at I :30 in the Pool Lounge. We have not yet chosen a boo for April. Any suggestions? Please call me.

?lntoinette 'Mc'Miffan-?lriens at 544-0182

The regular group of four invites you to join us on our regular days - Mondays, Tuesdays and Thursdays from 5 pm to 6 pm. We are willing to show you how the game is played. Ladies - Try it. You might like it! Contact:

Lome :Emyey at 549-6487

Page4

TAX SAVINGS Charity -Authorized charity receipts may be submitted for the last 5 years. This year that means that last years tax return (2012) can include donations as far back as 2008, resulting in a larger refund.

Medical/Dental -All eligible receipts obtained for 12 consecutive months, ending in 2012, may be submitted.

ANNUAL GENERAL MEETING

is scheduled for Thursday, 30 May 2013

ENTRY PHONE SYSTEM

As part of the refurbishment of the lobby a new phone system has been installed. The cost of the new system is roughly twice the cost of temporarily disconnecting the old system and reconnecting it after the new base was installed. Also with the new system we will be able to eliminate two phone lines and thus save approximately $100 per month in phone bills. These savings will offset the cost of the new system.

For visitors the system operates as follows: The 3 di2'.it code for a resident, if known, can be entered right away and will ring their phone. The "i" key will give verbal instructions on how to operate the equipment. The Arrow keys scroll up or down to locate the name and the 3 digit code you are looking for. The % or # keys will scroll page by page. Green Phone symbol: This will ring the phone in the suite of the resident you are visiting.

Regular visitors or family could be given your 3 digit code to be entered and the Phone symbol pressed right away.

Changes in Provincial Tax Credits

There was a change last year in how the Federal Government provides payments for Sales Tax and Property Tax credits to eligible taXpayers. Instead of being claimed Federally and refunded annually, the Province is now responsible and pays them every month. When you file your tax return in April, because the Feds don't pay, this will result in a lower refund or a higher payment for you, if necessary,

Deposit Dates for OAS, CPP and other Government pensions for 20 I 3 are: 29 January 26 February 26 March 26 April 29 May 26 June 29 July 28 August 26 September 29 October 27 November 19 December

QUESTIONS AND ANSWERS ABOUT AGING

Q: How CAN PEOPLE OVER 60 AVOID

ALL THOSE WRINKLES?

A: TAKE OFF YOUR GLASSES.

Q: WHERE CAN MEN OVER 60 FIND

YOUNGER WOMEN WHO ARE

INTERESTED IN THEM?

A:

Q:

A:

Q:

A:

Q:

A:

TRY A BOOKSTORE, UNDER FICTION.

WHERE SHOULD PEOPLE OVER 60 LOOK FOR EYE GLASSES?

ON THEIR FOREHEADS.

WHY SHOULD PEOPLE OVER 60 USE

VALET PARKING?

VALETS DONrT FORGET WHERE THEY

PARK YOUR CAR.

WHAT IS THE MOST COMMON REMARK

BY PEOPLE O V ER 60 IN ANTIQUE

STORES?

GOSH, I REMEMBER THESE!

01 L11J1Wl1lY 0 I The library has a new updated look with the four chairs and coffee table from the lobby. We also have a bulletin board where our neighborhood news is posted. Check it out and see what's going on outside the Landmark. As always, there is a good selection of novels and mysteries for a new read. Lorna Hand 544-1597 Molly Knowles 547-4828 Dorothy Baldwin 542-6162 Nancy Fairman 544-4952 :.:v.·.·.-.·. · ----. · . ·.·.·. ·.·.·.-.-.-.-~

T S00191.£ CO'.M.'.M.'ltJ'tJ'!E!E •

The committee met regularly throughout the year and has planned and executed numerous events. The next event is a lunch at the Aqua Terra restaurant. Please sign up on the Notice Board in the basement. As Chair I would like to thank all present members for their support throughout the year and encourage them to stay for the year ahead. We welcome new members since there is always a lot to do and "and many hands make light work." 'Mo{lj 'lCrww{es 547-4828

The Bridge Club meets on Monday and Thursday evenings from 6:45 pm to approximately 9:00 pm in the exercise room. We invite new members to join us. Anyone who has been a bridge player but hasn't played for a while and feels a bit rusty and would like to get back into the game, please join us. Contact me for more information.

'Betty 1'/ickfe at 546-2920 •vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv'

For more information, contact: Lame !Emyey at 549-6487.

. . .

IF THERE IS A FIRE There is a brief notice outside the elevators explaining what to do in the case of a fire. Please read it and you will know Wh'<lt to do.

Page 5

FITNESS AT THE LANDMARK In addition to the exercise opportunities offered by the wide range of equipment in our 2nd floor Exercise room, there are a variety of scheduled classes provided for interested residents.

** LAND EXERCISE CLASSES Classes are held Mondays, 9-10 am in the Exercise Room. They are usually offered in 6 to 8 week sessions to any interested resident. These classes will continue until mid June at a cost of $6.00 per class, payable at the beginning of the session.

** AQUAFIT CLASSES Aquafit classes in the pool are scheduled on Wednesdays 9-9:45 am. They are usually offered in 6 to 8 weekly sessions to any interested resident and will continue until mid June at a cost of $6.00 per class, payable at the beginning of the session. NOTE: The above classes are offered by Judi Cova, a qualified personal fitness trainer and group instructor. THE FIRST CLASS IS COMPLIMENTARY FOR ALL NEWCOMERS-COME AND TRY IT OUT! Contact: Pat Nekus (544-0068) or Sara Manoll (542-7852) for more information.

** FITNESS FOR SENIORS " Stretch & Strength" exercise classes are held on Tuesdays and Thursdays at 9:30 am -10 am in the Exercise Room. ** BALANCE CLASSES FOR SENIORS are held on Friday mornings, I I - I I :30 am in the Exercise room. ** ZUMBA GOLD This is a cardio workout for Seniors which is based on international dance rhythms. Classes are held on Wednesday evening, 5:30-6: I 0 pm. in the Exercise Room provided we have enough participants. If you haven't signed up yet, drop in any Wednesday evening and check It out. NOTE: These 3 above classes for Seniors are fully funded by OHIP and are FREE for residents 65+. They are offered by "Movewell Physio Fit". company. Others may participate for a fee of $3 per class. All classes run throughout the year (except on Statutory holidays). Participants are assessed regularly by a physiotherapist to determine their progress and to provide instructional guidance. Contact Molly Knowles (547-4828) or Irena Manoliu (546-7767) for more information.

PLEASE CHECK THE NOTICE BOARD FOR INFORMATION UPDATES OR CONTACT THE PERSONS LISTED ABOVE.

Page 6

The safety of the building is everyone's responsibility.

EMERGENCY CONTACTS ~ ... Please remember to keep the Office ~ Informed of any changes in EMERGENCY INFORMATION. We recommend that you adhere to the

Occupational Health and Safety Manual following: The Landmark Board of Directors has completed a • Post all emergency numbers near all phones. Health and Safety Manual to ensure compliance with • Keep a flashlight with extra batteries at your applicable provincial, federal, and local health and bedside to help you see at night. Do not use a safety terms and regulations. The program has been candle as it is a potential fire hazard. distributed to all residents. Some of the Items • To increase your safety, grab bars may be covered are outllned below. installed around the bathtub and toilet. OPEN DOORS ARE AN INVITATION TO • Towel racks are not strong enough to be used UNWELCOME GUESTS. DO NOT ALLOW ACCESS TO UNKNOWN PERSONS. as grab bars.

• A home health services and supplies store can 0 Gara1:e Door. Wait until it is closed behind you advise you on safety products, such as bath stools when entering or leaving the building. for the bathroom. 0 Lobby Doors . Please ensure that the upper and • Do not leave any area unattended when moving. lower Lobby doors are closed behind you when entering or leaving the building. ARE YOU IN JEOPARDY? O Speeding in the garage Is a problem. Please If you need assistance to evacuate your suite or the observe the posted speed limit signs. Remember that building, we highly recommend, particularly for pedestrians also use this space. those living alone, that they subscribe to a personal ======> Please drive on the left hand side response service. "Providence Continuing

Care" has information on a service called of the 1:ara1:e accordlnK to the arrows on "Lifeline". the floor.

If interested, call them at 6 I 3·542·9643. 0 Smoking is not permitted in ~common area,!•-----------------• including the swimming pool, pool lounge, library, exercise room, games room, halls, garage and elevators. Do not throw cigarettes or other items from the balconies. This is a dangerous practice that can result in injury and damage. 0 Telephones in the garage are only for urgent or emergency situations. 0 Security Measures • Don't leave the overhead garage door open. • Ensure that keyed entrance doors close after you

enter or leave. • Don't admit anyone.including contractors and

tradesmen, that you don't know. • Don't leave unattended anyone you have admitted. • Make certain that visitors to an open house

showing are accompanied by your agent. • Inform the office of any extended absences from

your unit (more than 48 hours) by note or e-mail

NOTICE EXERCISE ROOM USERS!

AFTER USING THE WEIGHT LIFTING MACHINE OR ANY OTHER EQUIPMENT IN THE EXERCISE ROOM PLEASE RESTORE ALL EQUIPMENT (HANDLES, BARS, etc.) TO THEIR ORIGINAL SETTINGS AND PLACE THE EQUIPMENT IN ITS ORIGINAL STORAGE SPACE. FREE WEIGHTS OR ANY MOVABLE EQUIPMENT ARE ALL COMMON ELEMENTS AND ARE NOT TO BE REMOVED FROM THE EXERCISE ROOM.

STORAGE AREAS Attach a label, including the date, to your items, e.g. bicycles, that are not in the secure lockers. Please ensure that you dispose of unwanted articles properly. All items must be tagged or they may be removed.

• NOISE

Noise carries. Other residents living above, below and beside you may be disturbed by noise. After 11 pm all extraneous sounds should be off. Garbage chutes are not to be used before 8 am. or after 9 pm. Please be considerate of other residents

• PET LITTER and

Please double bag all pet litter and take it directly to the recycling room and hand drop it in one of the two garbage containers .

especially CAT LITTER Cat litter .!ll!ru..Il.2.t be dropped down the garbage chute because the bag explodes when it hits bottom

1Cllld the contents create a real mess that must be ·cleaned up. Any animal waste must be taken down to the garbage room and put into a bin inside the door.

• BATTERY DISPOSAL

Page 7

TELEVISION RECEPTION Assistance in connecting to Cogeco or Star Choice should not be a problem. If so, contact: Paul Moss, For-0-0ne Security Systems Ltd. at 800-363-7564. For information or problem solving -Cable (Cogeco) reception: Area Sales Representative: Brian Richardson - 6 I 3-328-5365 Satellite (Star Choice) reception: TransStar Satellite Systems: Don Gibson - 6 I 3-545-3573

• To permit front door entry: Press and ho ld 9 on your phone . To view the entrance: For analog reception - Channel 69 For digital reception - Channel 398 For Star Choice - Channel 006

• Emergency Phone There is an emergency phone and instructions for its use in the exercise area.

NOTICE BOARD Residents are not to remove any communications posted by the residents from the Notice Board or the front door console without permission from the relevant resident or a Board member.

All the There is now a Notice Board in the lower lobby.

TELE-MARKETERS There has been a large number of phone calls to residents offering free vacations, etc. or requesting personal and bank information to verify your credit standing. Do not tell them anything! Bell Telephone has set up a "No-Call" service which you can call. - I ·86600580-3625

• LOCATION REFLECTOR

Attached to the ceiling in the lobby, this allows a view of the entry from in front of the elevators.

~'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'\.'-.'\.'\.'\.'\.'\.'\.'-.'\.'\.'\.'\.'\.'\.'\.'-.'\.~~

~ FOOT CARE CLINIC ~ ~"'"'''""'"'"'"""""'""""'"'''"'"'~ The fee Is $30 per visit by appointment only.

Call: Chris Barrick R.N. at 613-544-3690 for Information on the next available clinic. She has Certification In Advanced Practice for Diabetic Foot Care. Get a Receipt. This expense is a medical cost claimable on your next Tax return. (Get a doctors referral to the "Quarry Foot Clinic" for free Inspections.)

..

Page B

•:• Energy Saving Tips and Ideas HOUSE RULES The Manual of House Rules It has been

Lighting distributed and contains a complete llst of items • When leaving a room for even a short time, turn off the that will ensure a comfortable, safe and secure lights. Use natural sunlight in place of electric lighting as environment for all our residents. much as possible. • Unauthorized Commercial Companies • Position lamps to make the most of their light. For We have recently had a carpet cleaning company instance, you won't need to light up the whole room if knocking on residents' doors. If anyone .bothers XQ!h.. you have a lamp by your reading chair or at your desk . • Replace incandescent lights with ENERGY ST AR please call Ron and the intruders will be asked to qualified CFLs in fixtures that you leave on for long leave the building. periods of time (kitchens, study lamps, hallways, • Moves. Use of the elevator and/or double doors bathrooms). They use up to 75 % less electricity and last for moving in, out and within the building .!J1Yil.. .12.g_ up to I 0 times longer. reserved at least M_ hours prior to the move. All Space Heating and Cooling furniture and equipment must enter and exit through • During the heating season, dress appropriately and the garage. Make all arrangements through the Office consider setting your thermostat lower at night. • When the temperature outside is comfortable, use a and notify the Office when the move is completed. window or ceiling fan instead of the air conditioner to feel • Pool Lounze use must be arranged through the cooler. A fan only requires a tenth of the electricity Office. A refundable deposit is required to cover needed to run an air conditioner. damage and cleaning. Please ensure that everything is • If you have a fireplace without glass doors, consider left clean and tidy. plugging it when it is not in use. Even a closed damper • Rentlne or LeaslnK your Suite. Please be leaks a large amount of heated air to the outdoors. reminded that, if you are contemplating this, there Heating • General Tips are some rules and regulations that must be • A properly set programmable thermostat can reduce observed. You should check with Katharine, our heating and cooling costs by up to I 0%. In the summer Office Manager, as to what is involved. set your central air conditioner for 76F when you are home and 84F when you are away. In the winter set your • Pedestrians who are entering or leaving the thermostat at 68F when you are home and 64F when garage should use the pedestrian entrance to save ~l~ping or away. wear and tear on the garage door mechanism. • fn.the winter open drapes on sunny days to let the • Storaie Rooms are used at your own risk. warming rays in. At night, close your drapes and blinds to Although the rooms are locked there is no security keep the heat in. guard posted. Ways To Conserve Hot Water Swimmln1 Pool • Take showers instead of baths. A five-minute shower • The Pool door will remain unlocked. uses only about one-half as much water as a bath. • Observe the posted Health Unit Regulations, • Install low-flow shower heads. They cut the flow of particularly regarding the use of the sign-in register. water by 40 to 60%. • All users are to take a soap shower before using • Turn your faucets all the way off. Replace worn out washers. either the pool or the spa. • Do as much household cleaning as possible with cold • Foreign objects, other than swimmers flotation water rather than hot. devices, are not permitted in the poof. •Only run full loads in the dishwasher. Use the air dry (or • Only four guests per resident are allowed and must energy saver) option if available. Heat drying is a high be accompanied by the host resident. energy user. Rinse dishes in a tub of clean water instead of • Donations under hot running water. Residents wishing to donate an article to the • Fix any leaky faucets. One constant drip can waste up Corporation must get approval from the Board of to 181.7 litres of water a week or 364 half-litre-sized Directors prior to placing any item in any common bottles of water. If it's a hot water faucet that's leaking, areas. This includes furniture, house plants, paintings, you're literally sending your energy dollars down the drain. etc.