PREVENTIVE MAINTENANCE2011
Tom Boyer, Vice President of MaintenanceHogan Truck Leasing Inc.
National Connections,Local Ownership
Preventive Maintenance 2011
• PM▬Preventive Maintenance▬Predictive Maintenance▬Proactive Maintenance
The most important maintenance operation we performThe front line to controlling maintenance costs
Preventive Maintenance 2011
• Where To Start?
▬What do you want from your PM Program?• Lube, Oil & Filter Change?• FHWA Compliant Inspection?• Aggressive Preventive
Maintenance Tool!
Preventive Maintenance 2011
• Overall Program Goals▬Provide a Safe & Reliable Vehicle▬Reduce / Eliminate Unscheduled
Maintenance▬Extend Vehicle Life▬Control Maintenance Costs
Increase Customer Satisfaction
Preventive Maintenance 2011
• A Good PM Program Should Be Constantly Evolving
▬Specification Changes▬Technology Changes▬Reactive to Problem Areas
Preventive Maintenance 2011
• Effect of Spec / Tech Changes▬New components that require preventive
maintenance▬New components that eliminate the need for
preventive maintenance▬PM maintenance required by new systems &
technology▬Preventive / predictive maintenance information
provided by new technology
Preventive Maintenance 2011
• Reacting to Problem Areas▬What part or component failure patterns are you
seeing that can be detected during the PM inspection?
▬Review road failures. Many are PM preventable▬Monitor unscheduled maintenance. What is
preventable?
Preventive Maintenance 2011
• Reacting to Problem Areas▬Look at top 50 parts used other than PM
parts• Are these parts being inspected at PM time?• Should they be?• Could a specification change eliminate this
failure?• Is there a better choice for a replacement part?• Is there a better maintenance practice to
reduce these failures?
Preventive Maintenance 2011
• Technician Involvement & Input▬Are there defects that they find that are NOT on
the inspection checklist?• Should they be added?
▬Are there items on the inspection list that are never or very rarely found defective?
• If not FHWA required, should they be removed?
Preventive Maintenance 2011
• PM’s & 2011 Emissions
• The new technology will require Preventive Maintenance & Inspection
• Additional Maintenance & Inspections can be:▬Manufacturer Specific▬Application Specific▬Specification Specific
Preventive Maintenance 2011
• PM’s & 2011 Emissions
• Inspection Items to Consider:▬DPF Inspection▬ Forced / Parked Regen▬Pressure Differential Tubes▬Crankcase Coalescing Filters▬ 7th Injector Inspection & Cleaning
Preventive Maintenance 2011
• PM’s & 2011 Emissions
• Inspection Items to Consider:▬SCR components, leaks & condition▬Emphasis on Cooling System & increased system
demands• Pressure cap condition• Proper coolant• Clean radiator & charge air cooler• Variable speed fan operation
Preventive Maintenance 2011
• PM’s & 2011 Emissions
• Inspection Items to Consider:▬High Pressure Common Rail Fuel Injection
• Pressurized fuel filters• Close inspection for leaks & condition
▬Make sure your Technicians are trained on the hazards associated with these systems
Preventive Maintenance 2011
• PM’s & 2011 Emissions
• Inspection Items to Consider:• Increased attention to electrical systems
– Increased electrical system demands– Increased hotel loads– Sensitive electronic components
Preventive Maintenance 2011
• PM’s & 2011 Emissions
• Inspection Items to Consider:▬Electronic Information
• Trip data downloads• Active & inactive fault code review• Parameter verification• Most current programming version
Preventive Maintenance 2011
• PM’s & 2011 Emissions
• Other Items to consider▬Air Driers▬Cabin Air Filters▬Diesel & Battery APU’s▬Coolant filters▬End of warranty period PM
• All Require Teamwork & Communication with Truck OEM’s & Component Manufacturers!
Preventive Maintenance 2011
• PM Ergonomics▬Develop & list inspection items▬Group items to achieve good “PM flow”
• Pre PM inspection & walk around• In cab inspection & road test• Under hood inspection• Under chassis inspection• Special equipment• Bodies & lift gates• Post PM inspection & road test if required
Preventive Maintenance 2011
• PM Ergonomics▬No one inspection form fits all
• Differ by vehicle type & application• Differ by vehicle and component manufacturer• Differ by operating environment and
geographic location▬TMC has a great form to work with▬Other Nationalease members are a great
resource!!
Preventive Maintenance 2011
• PM Ergonomics• Shop Ergonomics
– Dedicated PM areas– Access to PM tools, equipment, & parts– Oil sampling equipment & procedures– Used oil evacuation & disposal– Used filter handling– Clean filtered fuel for suction type filters– Under vehicle access, lifting equipment
Preventive Maintenance 2011
• PM Training & Certification
• Develop a PM Narrative▬Explain each inspection point and procedure in
detail▬ Include instructions on proper completion of
inspection forms▬ Include procedures for reporting needed follow up
repairs▬ This is a great training tool also
Preventive Maintenance 2011
• PM Training & Certification
▬Technician Training & Certification• All Technicians performing PM inspections
must meet the certification as outlined in FMCSR Part 396.19
• In house certification is allowed• ASE PMI Certification is recommended• Must be Air Brake Inspector qualified as
outlined in FMCSR Part 396.25
Preventive Maintenance 2011
• PM Documentation▬Each vehicle must have documentation of
current FHWA Inspection within the past 12 months in compliance with FMCSA Part 396.17 (c) • Copy of last inspection report• Compliant PM sticker or decal
Preventive Maintenance 2011
• PM Documentation• Motor Carrier Responsibility
– The original or copy of the PM inspection form must be retained for 14 months in compliance with FMCSR Part 396.21
– We retain for 7 years after we sell the vehicle!
Preventive Maintenance 2011
• PM Compliance▬Regardless of the quality of the program &
procedures it all comes down to • COMPLIANCE
– Are PM’s performed on time?– Do you benchmark PM on Time
Performance?– Do you have a Management PM Quality
Assurance Program in place?– Do you recognize & reward Technicians?
Preventive Maintenance 2011
• Closing Comments• A cutting edge PM Program
– Is constantly evolving– Requires communication & teamwork– Will insure a safe & compliant vehicle– Will reduce overall maintenance expenses
• Is The Foundation For Customer Satisfaction
Thank You!