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MARK4210, 2014 Spring, L1/L2
MARK4210: Strategic Marketing
2014 Spring, Section L1/L2
[Class #14]
Pricing Strategies
2 MARK4210, 2014 Spring, L1/L2
Agenda
Role of Pricing
Review of Pricing Factors
New Products
Established Products
Differential Pricing
3 MARK4210, 2014 Spring, L1/L2
Communicating
Promotion
Communicating value
Creating Value
Product Price
Capturing value
Distribution
Delivering value
The Role of Pricing
4 MARK4210, 2014 Spring, L1/L2
The Role of Pricing – Profitability
Profit
Levers
5 MARK4210, 2014 Spring, L1/L2
Review of Pricing Factors
Customers
Company
Cost
Competition
Context
6 MARK4210, 2014 Spring, L1/L2
Pricing Factors: Customer Value
Value to customers sets the ceiling price – value to
customers is affected by available alternatives
Different customers derive/perceive different values
– tangible & intangible
How to determine value?
• Economic Value to Customers (EVC) analysis
• Market research to assess both tangible and intangible
benefits
7 MARK4210, 2014 Spring, L1/L2
Pricing Factors: Economic Value to
Customers (EVC)
Customer buys a product only if its value outweighs
the value of existing product (or closest alternative)
EVC concept: PriceA + ValueA = PriceB + ValueB
PriceA = PriceB + ValueB – ValueA
PriceA ≤ PriceB + DiffValueBA • PriceA: price of ‘new’ product (includes differentiation value/cost
from the ‘new’ product)
• PriceB: price of existing product
• DiffValueBA: value/cost difference of existing & new product
Source: Pricing Economic Value to the Customer, Pricing, MIT OpenCourseWare, Sping 2010
8 MARK4210, 2014 Spring, L1/L2
Pricing Factors: Customer Demand
Predicting the relationship between price level and
demand (while considering the effects of other
variables on demand)
“Demand Elasticity” or “Price Sensitivity”
• Elastic = lowering prices substantially increases demand;
higher price sensitivity
• Inelastic = lowering prices has little effect on demand;
lower price sensitivity
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
9 MARK4210, 2014 Spring, L1/L2
Pricing Factors: Company
Objectives
Common pricing objectives
Objective Description
Profit Price that enables adequate margin for
profit and reinvestment
Market
share
Price to gain market share or volume
Competition Price to discourage competitors from adding
capacity
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
10 MARK4210, 2014 Spring, L1/L2
Pricing Factors: Cost
Fixed costs
Variable costs
Out-of-pocket costs: costs that require a cash
payment in the current period or during a project
Opportunity costs: cost/value of an alternative not
selected
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
11 MARK4210, 2014 Spring, L1/L2
Pricing Factors: Analyzing Impact of
Costs
Parameter Key Points
Ratio of
Fixed:Variable Costs
• High FC ratio leads to volume sensitive industries
increase sales volumes to increase earnings
• High VC ratio leads to price sensitive industries
increase price to increase earnings
Economies of Scale • If scale economies are substantial, and/or expanded
operations lower costs, prices may be lowered to
gain market share
Firm cost structure
(high/low) vs.
competitors
• Lowest cost producer will earn additional profits by
maintaining competitive prices – earnings reinvested
back to aggressive promotions, increase market
share
• Cost-disadvantaged producer cannot effectively
lower price as it can trigger a losing price war
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
12 MARK4210, 2014 Spring, L1/L2
Pricing Factors: ‘First Mover
Advantage’ on Cost
Source: Pricing It Right: Strategies, Applications, and Pitfalls, Harvard Business School Press, 2006
13 MARK4210, 2014 Spring, L1/L2
Pricing Factors: Competitive Info --
Characteristics Impacting Pricing
Characteristics Key Points
Number of firms
in the industry
• Firms with no competition can set any price (if legal)
• Many active firms fierce competition limits pricing
discretion
• With few firms (especially undifferentiated industries),
pricing usually set by industry leader
Relative firm
size
• Firms with large market share (typically with lowest cost)
can usually initiate price changes without worrying about
competitors
Product
differentiation
• Product differentiation allows small firms with many
competitors to set prices, but often need heavy promotions
• Pricing differences limited within a certain range
Ease of entry • Low-barrier industries, existing firms have less discretion
• High-barrier industries, existing firms have greater control
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
14 MARK4210, 2014 Spring, L1/L2
Pricing Factors: Context
(Environment)
Political
• Government policy or restrictions
Economic situation
• Inflation/deflation
Social
• Natural disasters/calamities
• Corporate social responsibility
15 MARK4210, 2014 Spring, L1/L2
Pricing Strategy for New Products
Strategy should have desired impact on the market
while not attracting emergence of competition
In general, price new products to gain market share,
to gain cost advantage versus competitors
• The lower the initial price set by the first producer, the
more rapidly volume builds up, and gain cost advantage
• But, needs more time & investments before profits
realized
Two basic strategies: (a) Price skimming, (b)
Penetration pricing
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
16 MARK4210, 2014 Spring, L1/L2
New Products: Price Skimming
Price skimming
establishes high initial
price for a product
“Skimming the cream off
the market” at the upper
end of the demand curve
Often accompanied by
heavy promotions
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
Pricing It Right: Strategies, Applications, and Pitfalls, Harvard Business School Press, 2006
17 MARK4210, 2014 Spring, L1/L2
New Products: Price Skimming (2)
Recommended when:
• Nature of demand is uncertain
• Large investments on R&D
• Patents bar/limit competitors
• Competition will launch similar product in near future
• Innovative products that slows maturity of the market
Prices found to be too high can be lowered – more
difficult to start low and raise prices
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
18 MARK4210, 2014 Spring, L1/L2
New Products: Penetration Pricing
Entering the market with a low initial price to capture
a greater share of the market
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
19 MARK4210, 2014 Spring, L1/L2
New Products: Penetration Pricing –
Usual Situations
Premium market does not exist
Focus is on mass market
Entire demand curve is elastic
Ineffective patents
Discouraging new competitive entrants
Creating economies of scale
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
20 MARK4210, 2014 Spring, L1/L2
Pricing Strategy for Established
Products
Changes in the marketing environment may require
a review of prices of products already on the market
• For example, a large firm announcing lower prices will
lead other firms in the industry to examine their prices
Review of pricing strategy may also become
necessary because of shifts in demand
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
21 MARK4210, 2014 Spring, L1/L2
Established Products: Maintaining
Price – Main Reasons
Though price change may be desirable, maintaining
price may be appropriate if reaction of customers
and competitors cannot be predicted
Alternatively, price changes may have an impact on
product image or sales of other product lines that is
not practical to assess
Maintaining prices may also be due to politics/
government, or corporate social responsibility
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
22 MARK4210, 2014 Spring, L1/L2
Established Products: Lowering
Prices – Main Reasons
Defensive strategy – quickly respond to competition
Offensive strategy – as costs decrease with more
sales and/or economies of scale, lowering prices
leads to higher market share which can again lead
to lower costs in the future
Respond to customer needs/demand, especially if
price is critical
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
23 MARK4210, 2014 Spring, L1/L2
Established Products: Lowering
Prices – Critical Considerations
Long term impact/competitiveness – ignores product
differentiation
Price may convey higher quality or distinctive image
for certain brands – low price may lead to higher
price sensitivity, lower loyalty
Impact to other products in the product line
Impact to product profitability – low price is only
sustainable with low cost advantage Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
24 MARK4210, 2014 Spring, L1/L2
Established Products: Increasing
Prices – Main Reasons
Maintain profitability during inflationary periods
Product has monopoly in the market segment –
either via real or perceived uniqueness to customers
Following industry practice, or the [powerful] industry
leader
Segment the market – creating new premium
segment
[Note: Aside from actual price increases, can also be
from downsizing package sizes while maintaining
prices]
Source: Strategic Marketing Asia Edition, Jain & Haley, Cengage Learning, 2009
25 MARK4210, 2014 Spring, L1/L2
Differential Pricing Strategy
Customers value the same product differently
Differential pricing involves charging different prices
to different groups of customers (because
customers value products differently)
• Customers with higher valuations are willing to pay more
• Customers with lower valuations may buy if prices lower
Offering a range of prices for the same product can
lead to increased sales and profits by targeting
unique customers
Source: The 1% Windfall: How Successful Companies Use Price to Profit and Grow , Rafi Mohammed, Harper Collins Publishers
26 MARK4210, 2014 Spring, L1/L2
Source: The 1% Windfall: How Successful Companies Use Price to Profit and Grow , Rafi Mohammed, Harper Collins Publishers
Same Umbrella, Different Prices
27 MARK4210, 2014 Spring, L1/L2
Differential Pricing Strategy based
on “Hurdles”
Requires customers to demonstrate they want a lower
price – willingness to take extra steps (hurdles)
Rebates: Customer willing to fill out form, mail & wait
weeks for lower price
Sales: Customer waits for sale (e.g., Thanksgiving)
Coupons: Customer cuts, organizes, carries &
redeems coupon for a lower price
Price match guarantee: Customer takes up seller’s
offer to match discount offered by a rival
Source: The 1% Windfall: How Successful Companies Use Price to Profit and Grow , Rafi Mohammed, Harper Collins Publishers
28 MARK4210, 2014 Spring, L1/L2
Differential Pricing Strategy based
on “Customer Characteristics”
Identifiable customer characteristics communicate
different customer valuations
Geographic location: Customers located in different
areas value product differently
Readily available traits: For example, age – students
& seniors offered discounts
Club affiliation: For example, to reach car owners
demographic, offer discounts to car clubs
Customer history: Loyalty programs – Frequent flyer
discounts; lower insurance premium for
longstanding good insurees
Source: The 1% Windfall: How Successful Companies Use Price to Profit and Grow , Rafi Mohammed, Harper Collins Publishers
29 MARK4210, 2014 Spring, L1/L2
Differential Pricing Strategy based
on “Selling Characteristics”
Changing selling characteristics can SEGMENT
customers who have different valuations
Quantity discount: Buy more, pay less – as more
product is consumed, the less value consumers
place on it
Mixed Bundling
• Price break if two or more products bought – e.g., fast
food restaurant “Value Meals”
• Mixed-bundling results in sales and higher profits that
otherwise would not had occurred
Source: The 1% Windfall: How Successful Companies Use Price to Profit and Grow , Rafi Mohammed, Harper Collins Publishers
30 MARK4210, 2014 Spring, L1/L2
Differential Pricing Strategy based
on “Selling Techniques”
Techniques used to sell a product that can influence/
determine a customer’s valuation
Negotiation: Customer lets seller know what he/she
is willing to pay
Two-part pricing
• Low/high: Selling razor at low price, profit from razor
blades
• High/low: Wholesale clubs (i.e., Costco) charge high for
membership and low on products
Dynamic pricing: Pricing changes automatically as
demand or circumstances changes (perishables)
Source: The 1% Windfall: How Successful Companies Use Price to Profit and Grow , Rafi Mohammed, Harper Collins Publishers
31 MARK4210, 2014 Spring, L1/L2
Source: The 1% Windfall: How Successful Companies Use Price to Profit and Grow , Rafi Mohammed, Harper Collins Publishers
Summary of Differential Pricing
Strategies
32 MARK4210, 2014 Spring, L1/L2
(Mar 28) Case Analysis Questions –
Optical Distortion, Inc. (ODI)
1.How would you describe chicken sociology? For chicken farmers, what is the
major problem associated with it, and how do they currently solve this?
2.What are the advantages of ODI lenses for chicken farmers over the current
alternative? What are the unappealing points of ODI lenses?
3.Cost sets the floor price (i.e., lowest price) for a product. For ease of calculation,
consider only variable cost. What is the variable cost for ODI contact lenses?
4.What is the max price ODI contact lenses can charge per pair? To figure this out:
• First, we need to think about all the cost components and calculate the total cost
associated with using the current alternative.
• Next, we need to think about all the cost components and calculate the total cost
associated with using the new alternative (i.e., ODI lenses).
• The maximum price ODI lenses can charge is the price level at which the cost of using
the current alternative and the cost of using the new alternative (i.e., ODI lenses) are
equal. At this price level, a customer who considers only economic benefits will be
indifferent between buying that product and buying the alternative.
5.Should ODI adopt a skimming or penetration strategy? Why?