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#GX23 #GX3248 10 tips for migrating your app to SaaS XXIII Encuentro GeneXus 2013 Alison Rabelo,PM [email protected] | MySQL Embedded Latin America
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10 tips for migrating your app to SaaSXXIII Encuentro GeneXus 2013
Alison Rabelo,[email protected] | MySQL Embedded Latin America
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TEMASWhat is SaaS
Some SaaS Numbers
Tips for Migrating
Q & A
AGENDA
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Gartner defines software as a service (SaaS) as software that is owned, delivered and managed remotely by one or more providers. The provider delivers software based on one set of common code and data definitions that is consumed in a one-to-many model by all contracted customers at anytime on a pay-for-use basis or as a subscription based on use metrics.
WHAT IS SAAS?
Reference: http://www.gartner.com/it-glossary/software-as-a-service-saas/
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According to this definition. Who is SaaS?
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About 25% of all new business software purchases will be via SaaS by 2016
CRM will continue to be the largest global market within SaaS, forecast to grow beyond $5B in 2012 to $9B in 2016, achieving a 16.3% CAGR through 2016.
The highest growth segments of the SaaS market continue to be office suites (49.1%), followed by digital content creation (34.0%).
SOME SAAS NUMBERS
Reference: Forecast Overview: Public Cloud Services, Worldwide, 2011-2016, 4Q12 Update
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Reference: Forecast Overview: Public Cloud Services,
Worldwide, 2011-2016, 4Q12 Update
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SaaS in 2016•Will reach $57.4 billions by 2016 with CAGR of 23%. •Grow almost 5x faster than the SW market as a whole;• Will be the main driver for ISV growth over the next 10 yrs.• 15% of overall software market revenue by 2016. •85% of all net-new software firms will offer their software as SaaS vs. packaged apps.
http://www.mysql.com/why-mysql/white-papers/guia-de-mysql-para-saas/
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Benefit of SaaS for ISVs• Access to new markets, e.g., • More cost-conscious, less technically
savvy customers (SMBs, Education, Healthcare, etc) • New Geographies
• Participate in high growth market segment
• Lower support costs (one-to-many)• More predictable revenue stream
through subscription vs. license saleshttp://www.mysql.com/why-mysql/white-papers/guia-de-mysql-para-saas/
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Benefits of SaaS for End-Users•Minimize costs• Pay only for what you use vs. capacity for peak usage•No large up front costs – pay as you go•SaaS services and costs are effectively shared across users
•Focus on core competencies -- not IT •Shift capital expenditures to operational expenditures•Speed time to market•Gain competitive edge using latest SW versions http://www.mysql.com/why-mysql/white-papers/guia-de-mysql-para-saas/
10 tips for moving your app to SaaS
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All decisions you made need to consider if the Technology you will use is SaaS prepared.
Prefer ellastic Technology;Use horizontal scalability technologies
Use a enterprise support for your technology. Focus on your application issues and ask for
help from tech vendors.
1. CHOOSE A SAAS TECHNOLOGY
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Saas ready development and arch team:
High volume, multiple access and high availability strategic thinking
Customer features focus.Just develop what customer need. Low your
support effort.
2. TEAM TRAINING
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Buy or Make?Is your company up to to support your
customer and SLA needs ? People, Hardware, Internet Connection and SLA?
No ? Choose a Cloud Technolgy provider.Remember review your provider agreements. Aware
with Small letters.
3. CHOOSE OFINFRASTRUCTURE
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Your old applications are not prepared for SaaS.
Rethink your solution. Is it SaaS based? Not only the application but: Database , Report
solutions, LegacyUnlock your solution. Let your customer move from you to another without problems
Prefer Flexible and Open APIs Technology
4. REDESIGN YOURAPPLICATION
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#1 in customer concern#1 reason for SaaS legal problems
Are your application and database considering advanced security features
5. BE AWARE WITH SECURITY
IdentityManagment
Weak CloudStandards
Enterprise Technology
Internet connectivity
Remote Management
VendorSupport
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Consider using enterprise monitoring/management solutionsBe prepared for remote monitoring
Your solution, database, infrastructureUse pro-active configured monitoring
technology
6. REMOTEMANAGEMENT
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Just lever the number of servers will not give you HA.
Your application need to be developed to it.Design considering a HA/Cluster ready
database.Start with Elastic and pay-as-you-go
infrastructure vendors
7. DESIGN FOR HIGH AVAILABILITY
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Actual End-User Concerns About SaaS
Clarify all End-User Concerns before agreements.A SaaS is Multi-User… minimize customizations
8. POSITION CUSTOMERS
Scalability
Availability Ease of UseReliability
Security Performance
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SLA Metrics
Define clear Service Level and Upgrade Agreements with your customer.Acoording to a Gartner research the SLA text in agreements are “extremely open when talking about the service and, specially, the services level”.http://computerworld.uol.com.br/gestao/2013/08/05/contratos-de-saas-sao-vagos-sobre-niveis-de-servico-diz-gartner/
9. SUSTAIN YOUR SLA
Application
Customer Needs
Infrastructure
High AvailabilityStrategy
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45% of the customers move to another provider by the end of the first year term.
Just offer what you are able to support.
And remember...
10. BE EXCELENT
... A good SaaS solution can “Rock” in
a Day.Be prepared for a
thousand customers. Expect Millions!
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References•http://computerworld.uol.com.br/gestao/2013/08/05/contratos-de-saas-sao-vagos-sobre-niveis-de-servico-diz-gartner/•Forecast Overview: Public Cloud Services, Worldwide, 2011-2016, 4Q12 Update•MySQL Products and Editions : http://www.mysql.com/products/•“MySQL: An Ideal Choice for the Cloud” white paper: http://www.mysql.com/why-mysql/white-papers/mysql_wp_choice_for_cloud.php•Guide to MySQL for SaaS Applications
•Portuguese - http://www.mysql.com/why-mysql/white-papers/guia-do-mysql-para-saas •Spanish http://www.mysql.com/why-mysql/white-papers/guia-de-mysql-para-saas/
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References•Top 10 Reasons to Use MySQL as an Embedded Database
•Portuguese http://www.mysql.com/why-mysql/white-papers/10-principais-motivos-para-usar-o-mysql-como-um-banco-de-dados-incorporado/•Spanish - http://www.mysql.com/why-mysql/white-papers/las-10-razones-principales-para-usar-mysql-como-base-de-datos-integrada/
•DBA and Developer Guide to MySQL 5.6•Portuguese - http://www.mysql.com/why-mysql/white-papers/guia-do-dba-e-desenvolvedor-para-o-que-ha-de-novo-no-mysql-5-6/•Spanish - http://www.mysql.com/why-mysql/white-papers/guia-para-desarrolladores-y-dba-para-las-novedades-de-mysql-5-6/
•MSQL SaaS Customers : http://www.mysql.com/customers/industry/?id=84
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ReferencesKeep Saas Secure from the start : http://h30458.www3.hp.com/us/us/discover-performance/security-leaders/2012/jun/enterprise-saas-security-issues--concerns--threats---risks---hp-.html5 problems with SaaS Security: http://www.networkworld.com/news/2010/092710-software-as-service-security.html
Six misconceptions about cloud apps:http://www.networkworld.com/news/2010/05251-cloud-apps-misconceptions.html
Q & A
