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Principles and Practices of Management Piyush

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    Principles and Practices of Management

    Forming of an organisation

    Institution

    Profit making

    Non profit making

    social

    Levels of Management

    Top Level of Management

    It consists of board of directors, chief executive or managing director. The top management is the

    ultimate source of authority and it manages goals and policies for an enterprise. It devotes more time on

    planning and coordinating functions.

    The role of the top management can be summarized as follows

    Top management lays down the objectives and broad policies of the enterprise.

    It issues necessary instructions for preparation of department budgets, procedures, schedules etc.

    It prepares strategic plans & policies for the enterprise.

    It appoints the executive for middle level i.e. departmental managers.

    It controls & coordinates the activities of all the departments.

    It is also responsible for maintaining a contact with the outside world.

    It provides guidance and direction.

    The top management is also responsible towards the shareholders for the performance of the

    enterprise.

    Middle Level Management

    The branch managers and departmental managers constitute middle level. They are responsibleto the top management for the functioning of their department. They devote more time to

    organizational and directional functions. In small organization, there is only one layer of middle level of

    management but in big enterprises, there may be senior and junior middle level management. Their role

    can be emphasized as

    They execute the plans of the organization in accordance with the policies and directives of the top

    management.

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    They make plans for the sub-units of the organization.

    They participate in employment & training of lower level management.

    They interpret and explain policies from top level management to lower level.

    They are responsible for coordinating the activities within the division or department.

    It also sends important reports and other important data to top level management.

    They evaluate performance of junior managers.

    They are also responsible for inspiring lower level managers towards better performance.

    Lower Level of Management

    Lower level is also known as supervisory / operative level of management. It consists of supervisors,

    foreman, section officers, superintendent etc. According to R.C. Davis, Supervisory management refers

    to those executives whose work has to be largely with personal oversight and direction of operative

    employees. In other words, they are concerned with direction and controlling function of management.

    Their activities include

    Assigning of jobs and tasks to various workers.

    They guide and instruct workers for day to day activities.

    They are responsible for the quality as well as quantity of production.

    They are also entrusted with the responsibility of maintaining good relation in the organization.

    They communicate workers problems, suggestions, and recommendatory appeals etc to the higher level

    and higher level goals and objectives to the workers.

    They help to solve the grievances of the workers.

    They supervise & guide the sub-ordinates.

    They are responsible for providing training to the workers.

    They arrange necessary materials, machines, tools etc for getting the things done.

    They prepare periodical reports about the performance of the workers.

    They ensure discipline in the enterprise.

    They motivate workers.

    They are the image builders of the enterprise because they are in direct contact with the workers.

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    Difference between Management and Administration

    Functions

    Usage / Applicability

    On the Basis of Functions: -

    On the Basis of Usage: -

    Levels of Management

    Top Level

    Middle Level

    Bottom level

    Evolution of Management thought

    Taylor

    Fayol,

    Weber,

    systems approach

    F. W. Taylors Principles

    1. Time study

    2. Motion study

    3. Standardisation

    4. Functional foremanship

    5. Differential piece rate plan

    Henry Fayols Administrative Management

    1) Division of work

    2) Authority and responsibility

    3) Discipline

    4) Unity of command

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    5) Unity of direction

    6) Subordination of individual to general interest

    7) Remuneration of personnel

    Henry Fayols Administrative Management

    8) Centralisation

    9) Scalar chain

    10)Order

    11)Equity

    12)Stability of tenure

    13)Initiative

    14)Spirit of cooperation

    Max Webers Principles

    1) Traditional domination

    2) Charismatic domination

    3) Bureaucratic (Legal domination)

    Principles of a bureaucratic organization

    1) official business is conducted on a continuous basis

    2) official business is conducted with strict accordance to the following rules:

    the duty of each official to do certain types of work is delimited in terms of impersonal criteria

    the official is given the authority necessary to carry out his assigned functions

    the means of coercion at his disposal are strictly limited and conditions of their use strictly defined

    1) every official's responsibilities and authority are part of a vertical hierarchy of authority, with

    respective rights of supervision and appeal

    2) officials do not own the resources necessary for the performance of their assigned functions but

    are accountable for their use of these resources

    3) official and private business and income are strictly separated

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    4) offices cannot be appropriated by their incumbents (inherited, sold, etc.)

    5) official business is conducted on the basis of written documents

    Elton Mayos

    Human relations approach

    1) Illuminating experiments

    2) Relay assembly test room

    3) Mass interviewing programme

    4) Bank wiring observation room experiments

    Systems approach

    Open system

    Closed system

    Importance of Planning

    1) To offset uncertainty and change

    2) To focus of objectives

    3) Help in coordination

    4) Help in control

    5) Increase organisational effeciency

    Steps in Planning

    1) Perception of opportunities

    2) Establishing objectives

    3) Planning premises

    4) Identification of alternatives

    5) Evaluation of alternatives

    6) Choice of alternative

    7) Formulation of supporting plans

    8) Establishing sequence of activities

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    Types of Planning

    1) Corporate and functional planning

    2) Strategic and tactical planning

    3) Long term & short term planning

    4) Proactive and reactive planning

    5) Formal and Informal planning

    Fundamentals of Organising

    Design of organisation structure

    Forms of organisation structure

    Authority and responsibility

    Conflict and coordination

    Organisational Change

    Staffing

    Controlling

    Business environment

    Organisation Structure

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    PPM

    y Introduction to Management

    y Management Key Concepts

    y Resources of an organization

    y The main goal for any organization

    y Managerial Levels

    y Four Functions of Management

    Managerial Concerns

    y Roles of managers

    y Roles of managers (cont..)

    y Roles of managers (cont..)

    y Skills of managers

    y Skills Needed at Different Management Levels

    y The Main Goal For Any Organization

    y Development of Major Management Theories

    y Major Approaches to Management

    y Scientific Management

    y General Administrative Theory

    y Quantitative Management

    y Organizational Behavior

    y Systems Approach

    y Contingency Approach

    y Scientific Management

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    y Fredrick Winslow Taylor

    y The father of scientific management

    y Using scientific methods to define the one best way for a job to be done:

    y Putting the right person on the job with the correct tools and

    equipment.

    y Having a standardized method of doing the job.

    y Providing an economic incentive to the worker.

    y Taylors Five Principles of Management

    y General Administrative Theorists

    y Henri Fayol

    y Believed that the practice of management was distinct from other organizational

    functions

    y Developed fourteen principles of management that applied to all organizational

    situations

    y Max Weber

    y Developed a theory of authority based on an ideal type of organization (bureaucracy)

    y

    Emphasized rationality, predictability, impersonality, technical competence, andauthoritarianism

    y Fayols 14 Principles of Management

    y Webers Ideal Bureaucracy

    y The Systems Approach

    y System Defined

    y A set of interrelated and interdependent parts arranged in a manner that produces a

    unified whole.

    y Basic Types of Systems

    y Closed systems

    y Are not influenced by and do not interact with their environment (all system

    input and output is internal).

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    y Open systems

    y Dynamically interact to their environments by taking in inputs and transforming

    them into outputs that are distributed into their environments.

    y The Organization as an Open System

    y Implications of the Systems Approach

    y Coordination of the organizations parts is essential for proper functioning of the entire

    organization.

    y Decisions and actions taken in one area of the organization will have an effect in other areas of

    the organization.

    y Organizations are not self-contained and, therefore, must adapt to changes in their external

    environment.

    y The Contingency Approach

    y Contingency Approach Defined

    y Also sometimes called the situational approach.

    y There is no one universally applicable set of management principles (rules) by which to

    manage organizations.

    y Organizations are individually different, face different situations (contingency variables),

    and require different ways of managing.

    y Popular Contingency Variables

    y Current Trends and Issues

    y Globalization

    y Ethics

    y Workforce Diversity

    y Entrepreneurship

    y E-business

    y Knowledge Management

    y Learning Organizations

    y Quality Management

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    y Current Trends and Issues (contd)

    y Globalization

    y Management in international organizations

    y Political and cultural challenges of operating in a global market

    y Ethics

    y Increased creation and use of codes of ethics by businesses

    y A Process for Addressing Ethical Dilemmas

    y Current Trends and Issues (contd)

    y Workforce Diversity

    y Increasing heterogeneity in the workforce

    y Gender, minority, ethnic, and other forms of diversity in employees

    y Aging workforce

    y Older employees who work longer and do not retire

    y Current Trends and Issues (contd)

    y Entrepreneurship

    y Pursuit of opportunities

    y Innovation in products, services, or business methods

    y Desire for continual growth of the organization

    y Current Trends and Issues (contd)

    y E-Business (Electronic Business)

    y The work preformed by an organization using electronic linkages to its key

    constituencies

    y E-commerce: the sales and marketing component of an e-business

    y Current Trends and Issues (contd)

    y Knowledge Management

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    y The cultivation of a learning culture where organizational members systematically

    gather and share knowledge with others in order to achieve better performance.

    y Learning Organization

    y An organization that has developed the capacity to continuously learn, adapt, and

    change.

    y Current Trends and Issues (contd)

    y Quality Management

    y A philosophy of management driven by continual improvement in the quality of

    work processes and responding to customer needs and expectations

    y What is Management Quality?

    y

    Understanding Organizational Behavior

    y Organizational Behavior (OB)

    y The study of the actions of people at work; people are the most important asset

    of an organization

    y The Hawthorne Studies

    y A series of productivity experiments conducted at Western Electric from 1927 to 1932.

    y Experimental findings

    y Productivity unexpectedly increased under imposed adverse working

    conditions.

    y The effect of incentive plans was less than expected.

    y Research conclusion

    y Social norms, group standards and attitudes more strongly influence individual

    output and work behavior than do monetary incentives.

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    Ethics

    BUDGET

    What do you mean by Budget

    Micro Economics..

    List of all planned expenses and revenues.

    It is a plan for saving and spending.

    Macro Economics..

    It is an organizational plan stated in monetary terms

    Purpose of Budgeting

    Provide a forecast of revenues and expenditure.

    Enable actual financial operation of a business to be measured against the forecast.

    CHALLENGES

    To quickly revert to the high GDP growth path of 9 per cent and then find the means to cross the

    double digit growth barrier.

    To harness economic growth to consolidate the recent gains in making development more inclusive.

    AgricultureGrowth

    a) Agricultural production

    Rs. 400 crores provided to extend the green revolution to the eastern region of the country

    comprising Chattisgarh, Jharkhand, Eastern UP, West Bengal ,Odisa & Bihar.

    Rs. 200 crores provided for sustaining the gains already made in the green revolution areas

    through conservation farming, which involves concurrent attention to soil health, waterconservation and preservation of biodiversity.

    b) Credit support to farmers

    Banks have been consistently meeting the targets set for agriculture credit flow in the past few years.

    For the year 2010-11, the target has been set at Rs.3,75,000 crore.

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    c) Impetus to the food processing sector

    In addition to the ten mega food park projects already being set up, the Government has decided to

    set up five more such parks.

    Infrastructure

    Rs 1,73,552 crore provided for infrastructure development which accounts for over 46 per cent of the

    total plan allocation.

    India Railways

    Rs 16,752 crore provided for Railways, which is about Rs.950 crore more than last year.

    Energy

    Plan allocation for power sector excluding RGGVY doubled from Rs.2230 crore in 2009-10 to

    Rs.5,130 crore in 2010-11.

    A Coal Regulatory Authority to create a level playing field in the coal sector proposed to be

    set up.

    Plan outlay for the Ministry of New and Renewable Energy increased by 61 per cent from

    Rs.620 crore in 2009-10 to Rs.1,000 crore in 2010-11.

    Health

    An Annual Health Survey to prepare the DistrictHealth Profile of all Districts shall be conducted in

    2010-11.

    Plan allocation to Ministry ofHealth & Family Welfare increased from Rs 19,534 crore in 2009-10 to Rs

    22,300 crore for 2010-11.

    Social Welfare

    Plan outlay for Women and Child Development stepped up by almost 50 per cent.

    Sakshar Bharat to further improve female literacy rate launched with a targetof 7 crore

    non-literate adults which includes 6 crore women.

    Plan allocation for the Ministry of Minority Affairs increased by 50 per cent from Rs.1,740crore to Rs.2,600 crore for the year 2010-11.

    Defense

    This year Central government of India allocated 11,08,749 Crores towards defense.

    Which is, 9% of the total expenditure of business year 2010-11.

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    As compare to last year allocation increases to 4%.

    Thank you

    Fiscal Policy

    What do you mean by Fiscal Policy

    Means by which a government adjusts its levels of spending in order to monitor and influence a nation's

    economy.

    Can be contrasted with the other main type of macroeconomic policy, monetary policy, which attempts

    to stabilize the economy by controlling interest rates and the supply of money.

    Instruments of Fiscal Policy

    Government Expenditure

    Taxation

    Government Expenditure

    There are three types

    Government final consumption expenditure

    Government gross capita formation

    Transfer payments

    Productive expenditures

    Educational expenditure

    Health expenditure

    Housing expenditure

    Economic affairs (includes transport).

    Unproductive expenditures

    Social security andwelfare expenditure

    Expenditure on recreation, culture, andreligion

    Expenditure on economic services

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    General public services expenditure

    Other Expenditures

    Defense expenditure

    Public order andsafety

    Other expenditures.

    Taxation

    Taxation in India

    Revenue to the Govt.

    Economic development by aiding public expenditure & infrastructure development.

    Economic stability by bridging gap between two strata's of society.

    (Progressive Policy)

    Types of Taxation

    Divided In Two Major Categories

    Direct Tax

    Indirect Tax

    Direct Tax

    Impact & Incidence on one person.

    It is directly charged to a person.

    Evasion is possible.

    E.g.:Income Tax, Wealth Tax etc.

    Indirect Tax

    Impact & incidence on different persons.

    Has to be paid by the manufacturer or the provider of the good or service.

    Manufacturer passes the tax liability on the consumer

    E.g.:Excise & Customs Duty, Sales tax, Service Tax etc.

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    Difference

    Direct Tax-

    Applicable on Person.

    Indirect Tax-

    Applicable on Goods & Services.

    Some of the taxes

    Income Tax

    Provisions are contained in the Income-Tax Act, 1961, which extends to the whole of India & is

    operative from the 1st April, 1962.

    Provides for determination of taxable income, tax liability, procedures for assessment, appeals,

    penalties, interest levies, the tax payment schedules & its determination, refunds & prosecutions.

    Income consists of

    Profits & gains of Business or Profession

    Capital gains (or losses)

    Income from Salary

    Income from House Property

    Income from other Sources

    Dividends, Winning from lotteries, races etc.

    Interest on securities, bank deposits and loans.

    Some of the other Taxes

    Service Tax

    As per rule 6(1) ofThe Service Tax Rules, service tax is required to be paid on payments received,

    towards the value of taxable services.

    Customs Duty:

    Custom Duty is on Import into India & Export out of India.

    The Customs Act, 1962, empowers Central Govt. to make the rules & The Customs Tariff Act, 1975,

    prescribes the rate of duty.

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    Benefits of the Customs Act (Duty)

    Raises Revenue for the CentralGovernment.

    Regulates Import & Exports.

    Protects Indian Industries from Dumping.

    Value Added Tax

    Its similar to sales tax

    It is a tax on the estimated market value added to a product or material at each stage of its manufacture

    or distribution, ultimately passed on to the consumer.

    Some of the major taxation laws

    1. Finance Act

    2. Wealth Tax Act

    3. CentralExcise Act, 1944

    4. Central Sales Tax, 1956

    5. Customs Act, 1962

    Thank You

    MONETARY POLICY

    What is monetary policy?

    Credit controlling measure of central bank of a country

    Government interfere in economy to control money supply.

    Definition:

    Monetary policy is defined as the deliberate effort by the central bank to influence economic

    activity by variations in the money supply in the availability of credit or interest rates consist

    with specific national objective.

    Or

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    Any conscious action undertaken by the monetary authorities to change the quantity,

    availability or cost of money.

    Objectives of Monetary policy:

    1. Full Employment

    2. Economic Growth

    3. Price Stability

    4. Exchange Stability

    5. Neutrality of Money

    Full Employment:

    It is a foremost objective of any economic policy.

    It is difficult to have full employment.

    Monetary policy solve this problem by creating an environment for saving & investment

    Economic Growth:

    Sustainable rise in per capita income with reduction in equalities

    Two ways to achieve monetary policy

    1) Balance between aggregate monetary demand & supply of goods & services

    2) Creating favorable environment for saving & investment

    Price Stability:

    Fluctuation in price creates uncertainty & make economy unstable

    Some amount of flexibility is allowed but wide range fluctuation must be avoided.

    To achieve price stability proper monetary policy must be applied.

    Exchange Rate Stability:

    Stable exchange rate is vital for smoothness in international business

    To maintain exchange rate stability country must achieve equilibrium in balance of payment of

    the country

    Neutrality of Money:

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    It is very important factors it directly related to inflation & deflation.

    The monetary authority has to keep the quantity of money stable.

    This policy can not solve problem of dynamic modern economy.

    Conflicts in Policy Objective:

    1) Full Employment & Economic Growth:

    - Full employment is static concept

    - Economic growth is dynamic concept

    - it very difficult to achieve both at a time

    - Both are interrelated to each other

    - If economy is grows then price is bound to increase

    - can not expect price stability during economic growth

    3) Full Employment & Price Stability

    - Full employment & Price stability are incompatible.

    - Full employment is achieve by inflation while price stability can be achieved by less

    employment.

    4) Full Employment & Exchange Stability:

    - With increase in employment exchange rate also increases which causes domestic

    inflation

    THANK YOU

    NATIONAL INCOME

    BY.- GAURAVSINGH

    HIMANSHU BHARADWAJ

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    By meaning, the National Income can be defined as the aggregate money value of all the final (not

    intermediate) goods and services produced and sold within a country in a year.

    According to Marshall;s, National Income represents a total value of production

    Y=C+I+G+(X-M)

    CIRCULAR FLOWOFINCOMEWITHIN THEECONOMY

    2 SECTOR

    In this economy, Household and Firm are the 2 sector trading together.

    Land, Labour and Capital

    Goods and Service

    Wages,Saleries,Interest and Profit

    Payment for Goods and Services

    3 SECTOR ECONOMY

    Addition to 2 sector, It includes Government and Financial Institution

    Taxes Taxes

    Subsidies

    Govt. Expenditure

    Interest

    Personal Savings

    Investment Loan

    Interest

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    PROCEEDURE FOR EVALUATING N.I.

    =GDP at MP ( GROSS NATIONAL INCOME)

    +NFIA

    = NDP atMP

    -Depreciation

    =NNP at MP

    -Indrt Taxes

    =NNP at FC (Actual Output of the country)

    METHODS OF MEASURING N.I.

    1). Aggregate output Method.

    Is also referred as Inventory or Census of production method. It approaches N.I. from output.

    According to this method, economy is divided into different sectors like- agriculture, mining,

    manufacturing, transport, communication etc.

    N.I. GDP (mp) + (X-M)

    = NDP(mp) Dep.

    = NNP (fc) Indirect Taxes

    = NNP (fc)

    2). Aggregate Income Method.

    Approaches N.I. from distribution side. Also known as factor cost method. It is obtained by

    aggregating the income (rent, wages, salaries, interest and profit) of all individuals of a economy, which

    they receive for services they have rendered for the production of goods and services.

    NNP (fc) =Rent+Wages+Interest+profit+Income fromGovt.+

    (X-M)

    3). Aggregate expenditure Method

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    Under this method, N.I. is calculated by adding up all the expenditures ( Consumption + Investment)

    made on Goods and Services during a year.

    Y(Income)= C+I+G+(X-M) Indirect Taxes Dep.

    Where,

    C=Consumption

    I= Investment

    G= Govt. Expenditure

    X= Export

    M= Import

    Limitations in calculation of N.I.

    1). Insufficient statistical data .

    2). Lack of Knowledge.

    3). Goods and Services to be included while calculating N.I.

    4). Complicated calculation.

    Questions?

    Thank You!


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