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Our mission is to be the school of choice for business education in the state of New Jersey and to be known nationally as among the best business
schools within a Catholic university.
Principles of Management
Prof. Paula Alexander Becker, Ph.D., J.D.
REQUIRED TEXT
Publisher Title ISBN Author
McGraw Hill Management 6th Edition 9780078029547 Kinicki and Williams
COURSE DESCRIPTION
This course examines the nature of management and analyzes the environmental context within
which managers function. We will identify Planning, Organizing and Controlling, three of the
four major functions of management. Leading, the fourth major function of management is
addressed in Organizational Behavior. We discuss the legal, social and ethical implications of
the actions of managers. We emphasize organizational change management and the importance
of developing your own set of managerial skills as well as your own sense of vocation as a
business leader. Concerns for social and economic justice are incorporated particularly through
the development of a management consulting report, focusing on the operations of The
Children’s Place in Bangladesh.
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BMGT 2501: Principles of Management Spring 2014 Page 2
COURSE OBJECTIVES
1. Understand the notion of value creation to meet customer needs.
2. Understand the knowledge and skills, including SWOT analysis, required of today’s
managers and their roles and responsibilities
3. Apply management theory to real, practical, on-the-job performance, and to develop
transferrable skills which can be applied in a real-life work setting.
4. To understand and apply principles of Catholic Social Teaching to management
problems
5. To integrate relevant information into a management report which will become the basis
for effective managerial interventions.
College of Arts & Sciences Infusions: This course has been certified in the following College of Arts and Sciences Fluencies:
1. Information Fluency
2. Critical Thinking
Stillman School of Business Competencies Definitions:
1. Change Management: adapting one’s career to environmental changes, leading change
in organizations and understanding the economic, political and social forces that affect
business.
2. Communications: producing well-written communications, communicating across
functions, listening skills and presentation skills
3. Critical Thinking: pattern recognition and problem solving, ability to use evidence to
reach conclusions, to ask relevant questions, to sort relevant from irrelevant information.
4. Teamwork: understanding the vocabulary of teams and teamwork, understanding the
essence of teams, formulating team ground rules, creating and maintaining effective
teams
5. Technology Usage: applying software packages to data acquisition and usage,
identifying business problems that can benefit from information systems support,
appreciating the role that information systems play in your career and business.
6. Information Fluency: recognizing when information is needed and locating, evaluating
and integrating information into a management report.
7. Ethics: Identifying and resolving ethical dilemmas in the workplace. Application of
principles of social and economic justice to specific companies and situations.
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ASSESSMENT
You earn your grade based on your performance in the following activities:
Resume and Personal SWOT Analysis
Five Year Plan and Personal Plan (WT)
Midterm: Quizzes Chapters 1 - 8
Case to be presented in class
Management report and presentation in class
Research log & Reflective essay on management report
Final Exam: Quizzes Chapters 9 - 16
Class Participation/Preparedness
10%
07%
20%
13%
20%
5%
20%
±05%
Total 100%
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CLASS OUTLINE
Date Subject Due
1
M 1/13
Introduction Principles of Management
2 W 1/15
The Third Wave/Post-Industrial Revolution
Knowledge Workers and Critical Thinking
Read Peter Senge on The Learning Organization
Reading Senge, Peter M.,
The Leader's New Work:
Building Learning
Organizations ,
Sloan Management
Review, 32:1 (1990:Fall) p.7
3 W 1/22
Overview of Management; Management Functions
Kinicki and Williams, Chapter 1 McGraw Hill
Quiz due at 3:15 p.m. Wed Jan 29
Case / Presentation
Target
4 M 1/27
History of Management Thought
Kinicki and Williams, Chapter 2 McGraw Hill
Quiz due at 3:15 p.m. Wed Jan 29
Case / Presentation
Toyota
Netflix
Boeing
5 W 1/29
The Environment of Management and Ethics
Kinicki and Williams, Chapter 3 McGraw Hill
Quiz due at 3:15 p.m. Mon Feb 3
Case / Presentation Herman Miller
Carnival Cruise
6 M 2/3
Global Management
Kinicki and Williams, Chapter 4 McGraw Hill
Quiz due at 3:15 p.m.
Case / Presentation
Amazon (I)
Off shoring
7 W 2/5
The Planning Function
Kinicki and Williams, Chapter 5 McGraw Hill
Quiz due at 3:15 p.m.
In class exercise re Titanic
View: The Titanic
before today’s class
Reading and Discussion: Framing the question:
the Titanic Design
Case / Presentation
Ford Fusion
Amazon (II)
SWA
8 M 2/10
Strategic Planning
Kinicki and Williams, Chapter 6 McGraw Hill
Quiz due at 3:15 p.m.
Case / Presentation
JC Penney
Jet Blue
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BMGT 2501: Principles of Management Spring 2014 Page 5
Discussion: assumptions about the Titanic and
why it was considered unsinkable
9 W 2/12
Decision-Making Models-Teaching Notes
Kinicki and Williams, Chapter 7 McGraw Hill
Quiz due at 3:15 p.m.
Reading: The Vocation of the Business
Leader
http://www.blueprintforbusin
ess.org/Home/Resources/Cat
holic-Social-
Teaching/Leaders-Vocation
Assignment due:
Resume
Case / Presentation
Boeing
Dreamliner
Layoffs:
Evidence Based
Decision Making
10 M 2/17
Organizational Culture, Structure and Design
Kinicki and Williams, Chapter 8 McGraw Hill
Quiz due at 3:15 p.m.
Assignment due:
Personal SWOT Analysis
Case / Presentation
Pfizer
New Orleans
Saints
11 W 2/19 Career Center
Resume in class exercise
Assignment due:
Five Year Plan
Bring 6 copies of your
resume to class
12 M 2/24 Midterm Exam Chapters 1 – 8
All students who achieved a score of 88 or above on
each Quiz are excused from the mid-term exam; the
average of the Quiz scores will be used as the midterm
exam grade.
13 W 2/26
Attendance at Jim and Judy O’Brien Symposium
in lieu of class
Symposium runs all day in Jubilee Hall
Register for one session that fits your schedule and
interest
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BMGT 2501: Principles of Management Spring 2014 Page 6
14 M 3/3
Human Resource Management
Kinicki and Williams, Chapter 9 McGraw Hill
Quiz due at 3:15 p.m.
Reading: Papal Exhortation, November
2013:
http://www.vatican.va/holy_f
ather/francesco/apost_exhort
ations/documents/papa-
francesco_esortazione-
ap_20131124_evangelii-
gaudium_en.html
http://www.newyorker.com/o
nline/blogs/johncassidy/2013
/12/pope-francis-is-no-
marxist-hes-a-marian.html
Case / Presentation
Netflix HRM
15 W 3/5 Attendance at Integrity and Professionalism
Convocation Kevin Cummings of Investors Bank
in lieu of class
WEEK
of
March
10
No Classes: SPRING Break
16 M 3/17
Organizational Change and Innovation
Kinicki and Williams, Chapter 10 McGraw Hill
Quiz due at 3:15 p.m.
Case / Presentation
BP
Patagonia
3M
17 W 3/19
Dr. Richard Stern introduction to library research:
Information searching and retrieval
Assignment due:
Finalize choice of topic for
Management Project and
propose project partner
18 M 3/24
Supervising People as People
Kinicki and Williams, Chapter 11 McGraw Hill
Quiz due at 3:15 p.m.
Assignment due: Personal Plan:
How to compensate for
personal SWOT analysis
weaknesses and threats
Case / Presentation
Millennials
Halo Effect
19 W 3/26
Motivating Employees
Kinicki and Williams, Chapter 12 McGraw Hill
Quiz due at 3:15 p.m.
Assignment due:
Bibliography for Management Report
Case / Presentation
Marshall Metro
High School
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BMGT 2501: Principles of Management Spring 2014 Page 7
20 M 3/31
Groups and Teams
Kinicki and Williams, Chapter 13 McGraw Hill
Quiz due at 3:15 p.m.
Assignment due: Co. SWOT Analysis
Case / Presentation
Hiring Decisions
21 W 4/2
Power, Influence and Leadership
Kinicki and Williams, Chapter 14 McGraw Hill
Quiz due at 3:15 p.m.
Case / Presentation
Zynga CEO
How to be a good
follower
22 M 4/7 Communication
Kinicki and Williams, Chapter 15 McGraw Hill
Quiz due at 3:15 p.m.
Case / Presentation
Chrysler
Steel mill in
Indiana
23 W 4/9 Controlling and Quality Management
Kinicki and Williams, Chapter 16 McGraw Hill
Quiz due at 3:15 p.m.
Case / Presentation
UPS
24 M 4/14 In Class Consultation with individuals and teams
on Management Consulting Reports
Attendance REQUIRED
Assignment due
Outline of Management
Consulting Report:
Search all documents in
the Pontifical Council for
Justice and Peace website
and Papal Exhortation
about your assigned
principle of justice and
peace
25 T 4/15
Attendance at Business Book Club in lieu of class
Big Data: A Revolution That Will Transform
How We Live, Work, and Think
by Viktor Mayer-Schönberger and Kenneth Cukier
Discussion led by Professor Viswanathan
6 P.M. JH 132
In lieu of class Wednesday April 16
N.B. if you are unable to attend class at this different
time, then you can view the video-tape of the discussion
and write a two page reflective essay on the presentation
and discussion
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M 4/21 EASTER MONDAY – NO CLASS
26 W 4/23 In Class team preparation for presentation of Management Consulting Report
Create slides for in class presentations
Attendance REQUIRED
Assignment due
Draft of Management
Consulting Report
27 M 4/28 Management Report Presentations in class Assignment due Management Consulting
Report and
presentation slides
28 W 4/30 Management Report Presentations in class
29 M 5/5 Management Report Presentations in class Assignment due
Research Log and
Reflective Journal
30 M 5/12
Period 2
10:10 am
12:10
pm
Final Exam, Chapters 9 – 16
All students who achieved a score of 88 or above on each
Quiz are excused from the final exam; the average of the Quiz
scores will be used as the final exam grade.
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Critical Thinking
Website: www.insightassessment.com
Reference: Critical Thinking, What it is and Why it Counts by Peter Facione (Insights, 2006)
Senge, Peter M., The Leader's New Work: Building Learning Organizations, Sloan Management
Review, 32:1 (1990:Fall) p.7 available from:
http://ezproxy.shu.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=4005747&site
=eds-live
The Vocation of the Business Leader (Pontifical Council for Justice and Peace, 2012)
http://www.blueprintforbusiness.org/Home/Resources/Catholic-Social-Teaching/Leaders-Vocation
Principles of Catholic Social Teaching
http://www.shu.edu/catholic-mission/micah-catholic-social-teaching-principles.cfm
http://www.vatican.va/roman_curia/pontifical_councils/justpeace/documents/rc_pc_justpeace_doc_20060526_com
pendio-dott-soc_en.html
Catholic Social Thought: the Documentary Heritage, edited by David O’Brien and Thomas Shannon (Maryknoll,
New York: Orbis Books, 2010)
Pope Francis’ Papal Exhortation, November 2013
http://www.vatican.va/holy_father/francesco/apost_exhortations/documents/papa-francesco_esortazione-
ap_20131124_evangelii-gaudium_en.html
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Case Write-up
Each student must write up and hand in his/her analysis of any one of the following cases noted
in the outline: even on dates where two choices are allowed, you only have to do one. You may
choose which one you want to do subject to the professor’s approval. Your write-up is due at
the start of class on the dates shown.
Your approach to case analysis begins with two questions: what are the problems in the case?
what should the individual or organization do about them? You can use the authors' questions at
the end of the case to give you ideas as to the problems, although you should not limit your
analysis to them; I encourage you to identify and analyze other problems in addition to those
raised by the authors. Your write-up does not have to be in the question-and-answer form; in
fact, I would prefer it to be in the form of a consulting report. Each case is of course intended to
bring out some of the important elements of the accompanying chapter, so I urge you to refer to
materials in the Chapter and use them to improve your analysis.
Your write-up will be graded on how well you recognize the complexity of the problems, the
appropriateness of your proposals for dealing with them, and your ability to relate the case to the
relevant management issues and topics raised in the text book, particularly focusing on the
associated Chapter. It is due at the start of the class-period on the due date. It must be typed
on a word processor (not an ordinary typewriter). The suggested length is 2 to 3 typewritten,
double-spaced pages.
Develop and submit 5 slides on your case write up to the class presentation document box for in
class presentation. Hand in printed copy of your write-up and your slides to me at the beginning
of your presentation.
My assigned case: _______________________ Due date: _____________
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Resume and Five-Year Career Plan Part I: Resume:
Please draw up a 1 page resume. Design it so that it is oriented toward employers who might be
interested in hiring someone with the career plan you lay out in Part II. Highlight (make most
noticeable) what you really want to sell about yourself:
What makes you special--why should an employer want to hire you?
What kind of experience, talent or special background can you bring to an employer?
What makes your resume stand out from 100 other applicants?
Think about the format: make it visually attractive (nicely laid out, good balance between
typeface and white space, good appearance on the page, typed on word processor.)
Your career plan and resume will be graded on organization, cohesiveness, insightfulness, and
appearance, and of course on spelling, grammar and English usage.
Due Class 9
Part II: Personal SWOT Analysis
Due Class 10
Part III: Five-Year Career Plan
Please write up some ideas, or better yet, a plan, for a possible career path that you might like to
pursue. This is not primarily a research project, but you might benefit by gathering some library
information and/or interviewing people in the field about your prospective career choice. Find
out what you can about qualifications, characteristics employers usually seek in new hires,
typical entry-level assignments, common career paths or advancements, characteristics of
successful people in the field, and so on. Also try to learn about salaries at entry-level and after
several years into the field. And very important, gather information on what you would
probably be doing from 9:00 to 5:00 (or 8:00 to 10:00) every day. Go to the Career Services
office in Bayley Hall to get a copy of their booklet and any other information they may have on
your prospective career; also, try to draw insights from the text.
If you are thinking about a functional specialization such as accounting, finance, MIS,
marketing, etc., write your career thoughts on this. Be as specific as possible: for example, if
you're thinking about marketing, you might say you hope to become a marketing manager for
cosmetic products for Estee Lauder. If you think you want to be a line manager or "executive,"
select an industry or type of organization that interests you and focus on managerial careers in
that industry or organization. Alternatively, pick a specialization such as human resources
management, strategic management, corporate planning, management consulting, labor
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relations, brand manager, compensation/benefits, small business, etc. and discuss the career
possibilities there. Also feel free to write about a non-business field or career if you want.
Following are some questions to get you started thinking about possible career choices. The
purpose is to stimulate your thinking, not to serve as an outline for your write-up.
What are you good at? (What are you not good at?)
What courses have you especially enjoyed? Any part- or full-time jobs you've especially
enjoyed? (did you enjoy them because of the nature of the work, or because you liked
your teacher or supervisor?)
What would you like your first post-graduation job to be?
Where would you like to be (career-wise) in five (or ten, twenty, thirty) years?
What kind of activity would you like to do for the next five years (if not the rest of your
life)?
What kind of place would you like to work?
What kind of people would you like to work with?
Also think about the negatives of these questions:
What would you not want to be doing next year? In five years? For the rest of your life?
Due Class 11
Part IV: Personal SWOT Analysis: Plan how to compensate for weaknesses
and overcome threats
Due Class 18
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Management Consulting Report
Project: The Children’s Place operating in Bangladesh
To write a management consulting report on The Children’s Place operations in Bangladesh.
Students will focus on one of 7 topics below, making recommendations about how The Children’s Place
can manage its operations and supply chain in Bangladesh according to the following principles:
1. Dignity of the human person; impact of work on the family and community
2. Rights of workers
3. Participation and voice to create the common good
4. Concern for the poor and vulnerable
5. Economy of inclusion; just distribution of income, goods and services.
6. Solidarity and Globalization
7. Sustainability and stewardship for the environment
The focus of the consulting report should:
1. analyze the problem/issue;
2. summarize and explain the relevant facts of the case;
3. Identify and explain why the management failures occurred.
4. and decide on recommendations to overcome the management failures,
5. and to prevent such a disaster in future
Case Project: deadlines
Topic Selection Due: 03/19/2014
Bibliography Due: 03/26/2014
Co. SWOT Analysis Due: 03/31/2014
Report Outline : Due: 04/14/2014
Search all documents in Pontifical Council for Justice and Peace website and Papal Exhortation
about your assigned principle of justice and peace
Draft: articulate principles of social and Due: 04/23/2014
economic justice to facts of situation
Final Report and Presentation Slides Due: 04/28/2014
Research Log/ Journal Due: 05/05/2014
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As you conduct the research on The Children’s Place, keep a log of your research queries, and annotate
the queries as to which query was most productive in the sense of generating the most useful information.
Printing out your search requests as you do them, and annotating them by hand is acceptable. When you
write your management consulting report, reflect on the data/information retrieval process, and then write
a reflection on what you have learned from the research process, including the “take aways” for the next
time you develop a management consulting report.
In Class Presentations on The Children’s Place Operating in Bangladesh
Due: 04/28/2014
Students will be grouped into teams for the purpose of presenting a consulting report on The Children’s
Place, depending on their choice of topic, 1 – 7 above. Each student is responsible for presenting one
part of the consulting report. A joint team report will be created on a WIKI. Each student should submit
a slide to the team WIKI for their in-class presentation.
Research and Information Sources
Research Instructions by
Richard E. Stern, MLS, Ph.D.
Librarian / Associate Professor, Walsh Library
Instructor, Stillman School of Business
Marketing Department
Seton Hall University
South Orange NJ 07079-2671
[email protected]
973.275.2046
SOURCES OF INFORMATION:
Information Searching and Retrieval
Seton Hall University Library data bases: http://www.shu.edu/academics/libraries
Google Scholar advanced search: http://scholar.google.com/advanced_scholar_search
Exalead advanced search: http://www.exalead.com/software/
Company Profiles
Hoover’s Company Profiles or LEXIS NEXIS
The Children’s Place
Articles on the company, the fire, the building collapse, etc.
ABI (Proquest) database
Business Source Premier database
Lexis Nexis (also contains newspapers, law review articles and cases.
Books
Library catalog: SETONCAT
Example:
Books on supply chain management
Subject headings:
Supply chain Management; Global sourcing – see Worldcat – search all libraries
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Articles
ABI (Proquest)
Business Source Premier
Lexis Nexis
Newspapers, law reviews, cases
Business Source Premier
Datamonitor Report
Business & Important Newspapers
Wall Street Journal ABI database
Washington Post Lexis Nexis database
New York Times New York Times database
Financial Times of London
Go to library page: Articles & journals -- E-journals
