principles of practices of management exm_1806.doc

8/10/2019 principles of practices of management exm_1806.doc

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Complete answer sheetNational Institute of Business Management

Chennai - 020

FIRST SEMESTER EMBA MBA

Su!"e#t$ %rin#iples an& %ra#ti#es of Management

Attend any 4 questions. Each question carries 25 marks

(Each answer should be of minimum 2 pages / of !! words"

'( What are the fundamentals of staffing and manpower? Explain the

different methods of selection recruitment, training and development.

2( Explain the nature and functions of Directing.

3. Discuss the importance of Coordination in managerial functions.

4. What is the importance of planning in an organization? Describe the

different plans with their objectives.

)( Explain the methods of Departmentation.

*( Explain the different approaches to leadership and its role in

management.

ANSWER SHEET

NAME OF CANDIDATE: AMAR BIR SINGHPLACE: NEW DELHIENRILLMENT NO: MBA1/JUL14N/7072F

Roll No: N14NOV/1341SEMESTER: FIRSTDATE: 7/12/2014

25 !"1## mar$s


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Q.1...What a! th! "#$%a&!$tal' o" 'ta($) a$% &a$*o+!,

E-*la$ th! %!!$t &!tho%' o" '!l!to$ !#t&!$t ta$$)

a$% %!!lo*&!$t.

A$'.

Ma$*o+! Pla$$$) +hh ' al'o all!% a' H#&a$ R!'o#!Pla$$$) o$''t' o" *#tt$) )ht $#&3! o" *!o*l! )ht $% o"*!o*l! at th! )ht *la! )ht t&! %o$) th! )ht th$)' "o th!ah!!&!$t o" )oal' o" th! o)a$5ato$.

H#&a$ R!'o#! Pla$$$) ha' )ot a$ &*ota$t *la! $ th! a!$ao" $%#'tal5ato$. H#&a$ R!'o#! Pla$$$) ha' to 3! a '6't!&'a**oah a$% ' a!% o#t $ a '!t *o!%#!. Th! *o!%#! '

a' "ollo+':

1. A$al65$) th! #!$t &a$*o+! $!$to62. Ma$) "#t#! &a$*o+! "o!a't'. D!!lo*$) !&*lo6&!$t *o)a&&!'4. D!')$ ta$$) *o)a&&!'

Steps in Manpower Planning

1. Anal!ing t"e #$rrent %anpower in&entor'8!"o! a&a$a)! &a!' "o!a't o" "#t#! &a$*o+! th! #!$t&a$*o+! 'tat#' ha' to 3! a$al65!%. Fo th' th! "ollo+$)th$)' ha! to 3! $ot!%9

T6*! o" o)a$5ato$ N#&3! o" %!*at&!$t' N#&3! a$% #a$tt6 o" '#h %!*at&!$t' E&*lo6!!' $ th!'! +o #$t'

O$! th!'! "ato' a! !)'t!!% 36 a &a$a)! h! )o!' "o

th! "#t#! "o!a't$).2. Ma(ing )$t$re %anpower )ore#asts'O$! th! "ato'

a!t$) th! "#t#! &a$*o+! "o!a't' a! $o+$ *la$$$)a$ 3! %o$! "o th! "#t#! &a$*o+! !#!&!$t' $'!!al +o #$t'.


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Th! Ma$*o+! "o!a't$) t!h$#!' o&&o$l6 !&*lo6!%36 th! o)a$5ato$' a! a' "ollo+':

. E*pert Fore#asts:Th' $l#%!' $"o&al %!'o$'"o&al !-*!t '#!6' a$% D!l*h t!h$#!.

. Tren+ Analsis:Ma$*o+! $!!%' a$ 3! *o;!t!%tho#)h !-ta*olato$


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o" to%a6. S!tt$) o" la)! 'al! !$t!*'!' !#!'&a$a)!&!$t o" la)! 'al! &a$*o+!. It a$ 3! !!t!l6%o$! tho#)h 'ta($) "#$to$.

. Moti&ation'Sta($) "#$to$ $ot o$l6 $l#%!' *#tt$) )ht

&!$ o$ )ht ;o3 3#t t al'o o&*'!' o" &otato$al*o)a&&!' .!. $!$t! *la$' to 3! "a&!% "o "#th!*at*ato$ a$% !&*lo6&!$t o" !&*lo6!!' $ a o$!$.

Th!!"o! all t6*!' o" $!$t! *la$' 3!o&! a$ $t!)al*at o" 'ta($) "#$to$.

4. Better "$%an relations'A o$!$ a$ 'ta3l5! t'!l" "h#&a$ !lato$' %!!lo* a$% a! 'to$). H#&a$ !lato$'3!o&! 'to$) to#)h !!t! o$tol l!ao&$ato$ !!t! '#*!'o$ a$% l!a%!'h* $ ao$!$. Sta($) "#$to$ al'o loo' a"t! ta$$) a$%

%!!lo*&!$t o" th! +o "o! +hh l!a%' to o9o*!ato$a$% 3!tt! h#&a$ !lato$'.

?. Hig"er pro+$#ti&it'Po%#tt6 l!!l $!a'!' +h!$!'o#!' a! #tl5!% $ 3!'t *o''3l! &a$$!. H)h!*o%#tt6 ' a !'#lt o" &$& +a'ta)! o" t&! &o$!6!ot' a$% !$!)!'. Th' ' *o''3l! tho#)h th! 'ta($) a$%t@' !lat!% att!' < P!"o&a$! a**a'al ta$$) a$%%!!lo*&!$t !$!ato$=

Nee+ o) Manpower PlanningMa$*o+! Pla$$$) ' a t+o9*ha'!% *o!'' 3!a#'! &a$*o+!*la$$$) $ot o$l6 a$al6'!' th! #!$t h#&a$ !'o#!' 3#t al'o&a!' &a$*o+! "o!a't' a$% th!!36 %a+ !&*lo6&!$t*o)a&&!'. Ma$*o+! Pla$$$) ' a%a$ta)!o#' to >& $"ollo+$) &a$$!:

1. Shota)!' a$% '#*l#'!' a$ 3! %!$t>!% 'o that #ato$ a$ 3! ta!$ +h!!! !#!%.

2. All th! !#t&!$t a$% '!l!to$ *o)a&&!' a! 3a'!% o$&a$*o+! *la$$$).

. It al'o h!l*' to !%#! th! la3o# o't a' !-!'' 'ta a$ 3!%!$t>!% a$% th!!36 o!'ta($) a$ 3! ao%!%.

4. It al'o h!l*' to %!$t"6 th! aala3l! tal!$t' $ a o$!$ a$%ao%$)l6 ta$$) *o)a&&!' a$ 3! hal!% o#t to%!!lo* tho'! tal!$t'.


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?. It h!l*' $ )o+th a$% %!'>ato$ o" 3#'$!''. Tho#)h&a$*o+! *la$$$) h#&a$ !'o#!' a$ 3! !a%l6aala3l! a$% th!6 a$ 3! #tl5!% $ 3!'t &a$$!.

Re#r$it%ent/ sele#tion an+ training

Re#r$it%ent' th! *o!'' o" %!$t"6$) that th! o)a$5ato$$!!%' to !&*lo6 'o&!o$! #* to th! *o$t at +hh a**lato$"o&' "o th! *o't ha! a!% at th!O)a$5ato$.S!l!to$ th!$ o$''t' o" th! *o!''!' $ol!% $ hoo'$) "o&a**la$t' a '#ta3l! a$%%at! to >ll a *o't.Training o$''t' o" a a$)! o" *o!''!' $ol!% $ &a$) '#!that ;o3 hol%!' ha! th! )ht 'll' $o+l!%)! a$% attt#%!'!#!% to h!l* th! o)a$5ato$ to ah!! t' o3;!t!'.

Re#r$iting$%%#al' to >ll *at#la *o't' +th$ a 3#'$!''a$ 3! %o$! !th! $t!$all6 36 !#t&!$t +th$ th! >& o!-t!$all6 36 !#t$) *!o*l!

T"e a+&antages o) internal re#r$it%enta! that:

1. Co$'%!a3l! 'a$)' a$ 3! &a%!. I$%%#al' +th $'%!$o+l!%)! o" ho+ a 3#'$!'' o*!at!' +ll $!!% 'hot! *!o%'o" ta$$) a$% t&! "o @>tt$) $@.

2. Th! o)a$5ato$ ' #$l!l6 to 3! )!atl6 @%'#*t!%@ 36'o&!o$! +ho ' #'!% to +o$) +th oth!' $ th! o)a$5ato$.

. I$t!$al *o&oto$ at' a' a$ $!$t! to all 'ta to +oha%! +th$ th! o)a$5ato$ a$% &otat! oth! !&*lo6!!'.

. Fo& th! >&@' *o$t o" !+ th! 't!$)th' a$% +!a$!''!' o"a$ $'%! +ll ha! 3!!$ a''!''!%. Th!! ' al+a6' a 'attah!% to !&*lo6$) a$ o#t'%! +ho &a6 o$l6 3! a '#!'' @o$*a*!@.

T"e +isa+&antages o) re#r$iting )ro% wit"ina! that:

1. o# +ll ha! to !*la! th! *!'o$ +ho ha' 3!!$ *o&ot!%


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2. A$ $'%! &a6 3! l!'' l!l6 to &a! th! !''!$tal t'&'!#!% to )!t th! o&*a$6 +o$) &o! !!t!l6

. Po&oto$ o" o$! *!'o$ $ a o&*a$6 &a6 #*'!t 'o&!o$!!l'!.

4. I$t!$al *o&oto$ &a6 $ot 3$) $ $!+ %!a'/ha$)!.

E*ternal re#r$it%ent

E-t!$al !#t&!$t &a!' t *o''3l! to %a+ #*o$ a +%!a$)! o" tal!$t a$% *o%!' th! o**ot#$t6 to 3$) $!+!-*!!$! a$% %!a' $ to th! 3#'$!''. D'a%a$ta)!' a! that t' &o! o'tl6 a$% th! o&*a$6 &a6 !$% #* +th 'o&!o$! +ho

*o!' to 3! l!'' !!t! $ *at! tha$ th!6 %% o$ *a*! a$%$ th! $t!!+ 't#ato$.

Th!! a! a $#&3! o" 'ta)!' +hh a$ 3! #'!% to %!>$! a$%'!t o#t th! $at#! o" *at#la ;o3' "o !#t&!$t *#*o'!':

0o1 analsis' th! *o!'' o" !-a&$$) ;o3' $ o%! to %!$t"6th! !6 !#!&!$t' o" !ah ;o3. A $#&3! o" &*ota$t#!'to$' $!!% to 3! !-*lo!%:

th! ttl! o" th! ;o3 to +ho& th! !&*lo6!! ' !'*o$'3l! "o +ho& th! !&*lo6!! ' !'*o$'3l! A '&*l! %!'*to$ o" th! ol! a$% %#t!' o" th! !&*lo6!!

+th$ th! o)a$5ato$.

Bo3 a$al6'' ' #'!% $ o%! to:

1. Choo'! !&*lo6!!' !th! "o& th! a$' o" 6o# !-'t$) 'tao "o& th! !#t&!$t o" $!+ 'ta.

2. S!t o#t th! ta$$) !#!&!$t' o" a *at#la ;o3.

. Po%! $"o&ato$ +hh +ll h!l* $ %!'o$ &a$) a3o#tth! t6*! o" !#*&!$t a$% &at!al' to 3! !&*lo6!% +th th! ;o3.


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4. I%!$t"6 a$% *o>l! th! !-*!!$!' o" !&*lo6!!' $ th! +ota''


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@Ma$a)!' at all l!!l' +o#l% 3! !-*!t!% to 'ho+ !'*o$'3lt6.Th! o&*a$6 ' loo$) "o *!o*l! +ho a! to#)h a$% tal!$t!%.Th!6 'ho#l% ha! a a "o 3#'$!'' $o+ ho+ to '!ll a$% to+o $ a t!a&.@

Bo3 a$al6'' %!'*to$ a$% '*!>ato$ a$ *o%! #'!"#l$"o&ato$ to a 3#'$!'' $ a%%to$ to '!$) a' !#t&!$t$'t#&!$t'. Fo !-a&*l! 'ta a**a'al ' a &!a$' o" &o$to$)'ta *!"o&a$! a$% ' a "!at#! o" *o&oto$ $ &o%!$o&*a$!'. I$ 'o&! o&*a$!' "o !-a&*l! !&*lo6!!' a$% th!&&!%at! l$! &a$a)!' %'#'' *!'o$al )oal' a$% ta)!t' "oth! o&$) t&! *!o% ll *o't'. A$ !!t!'!l!to$ *o!%#! +ll th!!"o! ta! $to o$'%!ato$ th!"ollo+$):

!!*$) th! o't' o" '!l!to$ %o+$ &a$) '#! that th! 'll' a$% #alt!' 3!$) 'o#)ht ha!

3!!$ %!$t>!% %!!lo*$) a *o!'' "o %!$t"6$) th!& $ a$%%at!' Ma$) '#! that th! a$%%at!' '!l!t!% +ll +a$t th! ;o3

a$% +ll 'ta6 +th th! o&*a$6.

!!*$) th! o't' o" '!l!to$ %o+$ +ll $ol! '#h "ato' a'hol%$) th! $t!!+' $ a loato$ +hh ' a!''3l! to th!$t!!+$) *a$!l a$% to tho'! 3!$) $t!!+!%. Th!$t!!+$) *a$!l 't ha! aala3l! to th!& all th! $!!''a6%o#&!$tato$' '#h a' a**lato$ "o&' aala3l! to 't#%6

3!"o! th! $t!!+' ta! *la!.

A 'hot l't 't 3! &a%! #* o" '#ta3l! a$%%at!' 'o that th!$t!!+' %o $ot ha! to ta! *la! a '!o$% t&! +th $!+ ;o3a%!t'!&!$t' 3!$) *la!%.


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Th! 'll' !#!% 'ho#l% ha! 3!!$ %!$t>!% tho#)h th!*o!'' o" ;o3 a$al6'' %!'*to$ a$% '*!>ato$. It '&*ota$t th!$ to %!$t"6 +a6' o" t!'t$) +h!th! a$%%at!'&!!t th!'! !#!&!$t'. T!'t$) th' o#t &a6 $ol!:

$t!!+$) a$%%at!' a'$) th!& to )!t $ol!% $ 'lat!% +o '!$ao' a'$) th!& to *o%! 'a&*l!' o" *!o#' +o )!tt$) th!& to >ll $ *!'o$alt6 a$% $t!ll)!$! t!'t' G$) th!& !al +o 'lato$' to t!'t th! a3lt!'.

In+$#tion an+ training

N!+ +o!' $ a >& a! #'#all6 )!$ a$ $%#to$ *o)a&&!

$ +hh th!6 &!!t oth! +o!' a$% a! 'ho+$ th! 'll' th!6't l!a$. G!$!all6 th! >'t "!+ %a6' at +o +ll '&*l6$ol! o3'!ato$ +th a$ !-*!!$!% +o! 'ho+$) th!@$!+ ha$%@ th! o*!'. Ma$6 la)! >&' +ll ha! a %!tal!%ta$$) 'h!&! +hh ' %o$! o$ a$ @$9ho#'!@ 3a''. Th' '*at#lal6 t#! o" la)! *#3l o&*a$!' '#h a' 3a$' a$%$'#a$! o&*a$!'. I$ o$;#$to$ +th th' 'ta &a6 3!!$o#a)!% to att!$% oll!)! o#'!' to l!a$ $!+ 'll' a$% )!t$!+ #al>ato$'.

Trainingth#' ta!' *la! $ th! "ollo+$) +a6':

1. O$ th! ;o3 9 l!a$$) 'll' tho#)h !-*!!$! at +o

2. o th! ;o3 9 l!a$$) tho#)h att!$%$) o#'!'.

Po&oto$ +th$ a >& %!*!$%' o$ a#$) #al>ato$' to %oa &o! a%a$!% ;o3. I$ ao#$ta$6 "o !-a&*l! ta$!!ao#$ta$t' +ll 3! !-*!t!% to *a'' !-a&' '!t 36 th!A''oato$ o" Chat!!% C!t>!% Ao#$ta$t'


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Th! A''oato$ o" Chat!!% C!t>!% Ao#$ta$t' ha' 00000&!&3!' a$% 't#%!$t' tho#)ho#t th! +ol%. It ' a *o"!''o$al3o%6 '!tt$) 'ta$%a%' "o th! ao#$ta$6 *o"!''o$. To 3!*o*!l6 #al>!% ao#$ta$t' 't ha! *a''!% !-a&$ato$'

that &a! th!& !l)3l! "o &!&3!'h* o" o$! o &o!*o"!''o$al ao#$t$) 3o%!' '#h a' ACCA. T6*all6ao#$ta$t' +ll &*o! th! $o+l!%)! a$% !-*!!$! 36ta$) o#'!' #$ a$% o)a$5!% 36 ACCA %#$) th!*o"!''o$al ta$$) !$a3l$) th!& to %!!lo* a$% !$ha$! th!a!!'.

In+$#tion is t"e pro#ess o) intro+$#ing new e%ploees toan organi!ation an+ to t"eir wor( responsi1ilities in t"atorgani!ation3

45333E*plain t"e nat$re an+ )$n#tions o) Dire#ting3

DIRECTING' 'a% to 3! a *o!'' $ +hh th! &a$a)!' $'t#t


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)#%! a$% o!'!! th! *!"o&a$! o" th! +o!' to ah!!*!%!t!&$!% )oal'.

D!t$) ' 'a% to 3! th! h!at o" &a$a)!&!$t *o!''.Planning organi!ing sta.ngha' )ot $o &*ota$! " %!to$"#$to$ %o!' $ot ta! *la!.

D!t$) $tat!' ato$ a$% t ' "o& h!! at#al +o 'tat'.D!to$ ' 'a% to 3! o$''t$) o" h#&a$ "ato'. I$ '&*l!+o%' t a$ 3! %!'3!% a' *o%$) )#%a$! to +o!' '%o$) +o.

I$ >!l% o" &a$a)!&!$t %!to$ ' 'a% to 3! all tho'! att!'+hh a! %!')$!% to !$o#a)! th! '#3o%$at!' to +o

!!t!l6 a$% !(!$tl6. Ao%$) to H#&a$ D!t$) o$''t'o" *o!'' o t!h$#! 36 +hh $'t#to$ a$ 3! ''#!% a$%o*!ato$' a$ 3! a!% o#t a' o)$all6 *la$$!%

Th!!"o! D!t$) ' th! "#$to$ o" )#%$) $'*$)o!'!!$) a$% $'t#t$) *!o*l! to+a%' ah!!&!$t o"o)a$5ato$al )oal'.

D!to$ ha' )ot "ollo+$) haat!'t':

1. Per&asi&e F$n#tion 'D!t$) ' !#!% at all l!!l' o"o)a$5ato$. E!6 &a$a)! *o%!' )#%a$! a$%$'*ato$ to h' '#3o%$at!'.

2. Contin$o$s A#ti&it 'D!to$ ' a o$t$#o#' att6 a't o$t$#o#' tho#)ho#t th! l"! o" o)a$5ato$.

. H$%an Fa#tor 'D!t$) "#$to$ ' !lat!% to'#3o%$at!' a$% th!!"o! t ' !lat!% to h#&a$ "ato.S$! h#&a$ "ato ' o&*l!- a$% 3!hao# '#$*!%ta3l! %!to$ "#$to$ 3!o&!' &*ota$t.

4. Creati&e A#ti&it 'D!to$ "#$to$ h!l*' $ o$!t$)*la$' $to *!"o&a$!. Wtho#t th' "#$to$ *!o*l!3!o&! $at! a$% *h6'al !'o#!' a! &!a$$)l!''.

?. E*e#$ti&e F$n#tion 'D!to$ "#$to$ ' a!% o#t 36 all&a$a)!' a$% !-!#t!' at all l!!l' tho#)ho#t th!+o$) o" a$ !$t!*'! a '#3o%$at! !!!' $'t#to$'"o& h' '#*!o o$l6.
http://www.managementstudyguide.com/planning_function.htmhttp://www.managementstudyguide.com/organizing_function.htmhttp://www.managementstudyguide.com/organizing_function.htmhttp://www.managementstudyguide.com/planning_function.htm


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. Delegate F$n#tion 'D!to$ ' '#**o'!% to 3! a "#$to$%!al$) +th h#&a$ 3!$)'. H#&a$ 3!hao# '#$*!%ta3l! 36 $at#! a$% o$%to$$) th! *!o*l!J'3!hao# to+a%' th! )oal' o" th! !$t!*'! ' +hat th!

!-!#t! %o!' $ th' "#$to$. Th!!"o! t ' t!&!% a'ha$) %!la6 $ t to tal! h#&a$ 3!hao#.

F$n#tions o) Dire#tion

D!t$) o D!to$ "#$to$ ' 'a% to 3! th! h!at o"&a$a)!&!$t o" *o!'' a$% th!!"o! ' th! !$tal *o$t ao#$%

+hh ao&*l'h&!$t o" )oal' ta! *la!. A "!+ *hlo'o*h!' allD!to$ a' Life spark of an enterprise. It ' al'o all!% a' o$at#at$) "#$to$ o" &a$a)!&!$t 3!a#'! t ' tho#)h %!to$that th! o*!ato$ o" a$ !$t!*'! at#all6 'tat'. 8!$) th!!$tal haat! o" !$t!*'! t *o%!' &a$6 3!$!>t' to ao$!$ +hh a! a' "ollo+':9

1. It Initiates A#tions 'D!to$' ' th! "#$to$ +hh ' th!'tat$) *o$t o" th! +o *!"o&a$! o" '#3o%$at!'. It '"o& th' "#$to$ th! ato$ ta!' *la$) '#3o%$at!'

#$%!'ta$% th! ;o3' a$% %o ao%$) to th! $'t#to$'la%. What!! a! *la$' la% a$ 3! &*l!&!$t!% o$l6 o$!th! at#al +o 'tat'. It ' th!! that %!to$ 3!o&!'3!$!>al.

2. It Ingrates E6orts 'Tho#)h %!to$ th! '#*!o' a!a3l! to )#%! $'*! a$% $'t#t th! '#3o%$at!' to +o.Fo th' !ot' o" !!6 $%%#al to+a%' ao&*l'h&!$to" )oal' a! !#!%. It ' tho#)h %!to$ th! !ot' o"!!6 %!*at&!$t a$ 3! !lat!% a$% $t!)at!% +th oth!'.

Th' a$ 3! %o$! tho#)h *!'#a'! l!a%!'h* a$%!!t! o&$ato$. I$t!)ato$ o" !ot' 3$)'!!t!$!'' a$% 'ta3lt6 $ a o$!$.

. Means o) Moti&ation 'D!to$ "#$to$ h!l*' $ah!!&!$t o" )oal'. A &a$a)! &a!' #'! o" th! !l!&!$to" &otato$ h!! to &*o! th! *!"o&a$!' o"'#3o%$at!'. Th' a$ 3! %o$! 36 *o%$) $!$t!' o


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o&*!$'ato$ +h!th! &o$!ta6 o $o$ 9 &o$!ta6 +hh'!!' a' a Moal! 3oo't! to th! '#3o%$at!' Motato$' al'o h!l*"#l "o th! '#3o%$at!' to )! th! 3!'t o" th!a3lt!' +hh #lt&at!l6 h!l*' $ )o+th.

4. It Pro&i+es Sta1ilit 'Sta3lt6 a$% 3ala$! $ o$!$3!o&!' !6 &*ota$t "o lo$) t!& '#$ '#al $ th!&a!t. Th' a$ 3! 3o#)ht #*o$ 36 th! &a$a)!' +th th!h!l* o" "o# tool' o !l!&!$t' o" %!to$ "#$to$ 9 ;#%o#'3l!$% o" *!'#a'! l!a%!'h* !!t! o&$ato$'tt '#*!'o$ a$% !(!$t &otato$. Sta3lt6 ' !6&*ota$t '$! that ' a$ $%!- o" )o+th o" a$ !$t!*'!.

Th!!"o! a &a$a)! a$ #'! o" all th! "o# tat' $ h& 'othat *!"o&a$! 'ta$%a%' a$ 3! &a$ta$!%.

?. Coping $p wit" t"e #"anges 'It ' a h#&a$ 3!hao#

that h#&a$ 3!$)' 'ho+ !''ta$! to ha$)!. A%a*ta3lt6+th ha$)$) !$o$&!$t h!l*' $ '#'ta$$) *la$$!%)o+th a$% 3!o&$) a &a!t l!a%!. It ' %!t$) "#$to$+hh ' o" #'! to &!!t +th ha$)!' $ !$o$&!$t 3oth$t!$al a' !-t!$al. E!t! o&$ato$ h!l*' $ o*$)#* +th th! ha$)!'. It ' th! ol! o" &a$a)! h!! too&$at! th! $at#! a$% o$t!$t' o" ha$)!' !6l!al6 to th! '#3o%$at!'. Th' h!l*' $ la>ato$' !a'6a%a*to$' a$% '&ooth #$$$) o" a$ !$t!*'!. Fo !-a&*l!

" a o$!$ 'h"t' "o& ha$%loo&' to *o+!loo&' a$&*ota$t ha$)! $ t!h$#! o" *o%#to$ ta!' *la!.

Th! !'#lt$) "ato' a! l!'' o" &a$*o+! a$% &o! o"&ah$!6. Th' a$ 3! !''t!% 36 th! '#3o%$at!'. Th!&a$a)! h!! a$ !-*la$ that th! ha$)! +a' $ th! 3!$!>to" th! '#3o%$at!'. Tho#)h &o! &!ha$5ato$*o%#to$ $!a'!' a$% th!!36 th! *o>t'. I$%!tl6 th!'#3o%$at!' a! 3!$!>t!% o#t o" that $ "o& o" h)h!!$!ato$.

. E.#ient 7tili!ation o) Reso$r#es 'D!to$ >$a$!h!l*' $ la"6$) th! ol! o" !!6 '#3o%$at! to+a%' h'+o. Th! !'o#!' a$ 3! #tl5!% *o*!l6 o$l6 +h!$ l!''o" +a'ta)!' %#*lato$ o" !ot' o!la**$) o"*!"o&a$!' !t. %o$Jt ta! *la!. Tho#)h %!to$ th!ol! o" '#3o%$at!' 3!o&! l!a a' &a$a)! &a!' #'! o"h' '#*!'o6 th! )#%a$! th! $'t#to$' a$%


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&otato$ 'll to $'*! th! '#3o%$at!'. Th' h!l*' $&a-& *o''3l! #tl5ato$ o" !'o#!' o" &!$ &ah$!&at!al' a$% &o$!6 +hh h!l*' $ !%#$) o't' a$%$!a'$) *o>t'.

Fo& th! a3o! %'#''o$ o$! a$ ;#'t"6 that %!to$ '#!l6' th! h!at o" &a$a)!&!$t *o!''.

H!at *la6' a$ &*ota$t ol! $ a h#&a$ 3o%6 a' t '!!' th!"#$to$ *#&*$) 3loo% to all *at' o" 3o%6 +hh &a!' th! *at'"#$to$.

I$ th! '&la &a$$! %!to$ h!l*' th! '#3o%$at!' to *!"o&$ 3!'t o" th! a3lt!' a$% that too $ a h!alth6 !$o$&!$t.

Th! &a$a)! &a!' #'! o" th! "o# !l!&!$t' o" %!to$ h!! 'othat +o a$ 3! ao&*l'h!% $ a *o*! a$% )ht &a$$!.

D!t$) ' +hat ha' to 3! %o$! a$% $ +hat &a$$! tho#)h%tat$) th! *o!%#!' a$% *ol!' "o ao&*l'h$)*!"o&a$! 'ta$%a%'. Th!!"o! t ' )htl6 'a% that %!to$' !''!$! o" &a$a)!&!$t *o!''.


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4'8 Get t"e answer o) w" #oor+ination is #onsi+ere+ ast"e essen#e o) %anage%ent9

A$':

A*at "o& th!'! >! "#$to$' th!! ' o$! &o! &*ota$t"#$to$ +hh !!6 &a$a)! ha' to *!"o&, Th' ' all!%oo%$ato$. It is not onl a )$n#tion 1$t it is t"e essen#e o)%anage%ent3 E&en t"e 1est o) planning will not pro+$#eres$lt in t"e a1sen#e o) proper #o'or+ination

Coor+ination a$ 3! %!>$!% a' S6$ho$5ato$ o" !ot' "o&th! 'ta$%9*o$t o" t&! a$% th! '!#!$! o" !-!#to$.

I$ )!$!al oo%$ato$ &!a$' 3$)$) to)!th! th! att!' a$%!'o#!' o" o)a$'ato$ a$% 3$)$) ha&o$6 $ th!&.

Coo%$ato$ ' th! 3a'! o *&a6 "#$to$ o" !!6 &a$a)!3!a#'! ao#' %!*at&!$t' o" a$ o)a$'ato$ a! +o$)$%!*!$%!$tl6 a$% th!! ' $!!% to !lat! a$% $t!)at! th!att!'.

Coor+ination: T"e Essen#e o) Manage%ent:

Coo%$ato$ 3$)' #$t6 o" ato$ a$% $t!)at!' %!!$tatt!' o" o)a$'ato$. Coo%$ato$ ' o$'%!!% a' th!!''!$! o" &a$a)!&!$t 3!a#'! o" "ollo+$) !a'o$'

3 Coor+ination is nee+e+ to per)or% all t"e )$n#tions o)%anage%ent:


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4'=>Di6erent approa#"es to ,ea+ers"ip an+ its role inManage%ent

Intro+$#tion:'9,ea+ers"ip:9 L!a%!'h* ha' 3!!$ %!'3!% a' a *o!'' o"

'oal $#!$! $ +hh o$! *!'o$ a$ !$l't th! a% a$%'#**ot o" oth!' $ th! ao&*l'h&!$t o" a o&&o$ ta'.

L!a%!'h* o#*!' th! !$tal *o'to$ $ Ma$a)!&!$t.L!a%!'h* ' '3l! 6!t '!!&' to 3a! %a)$o'' t'o$'t#to$ a$% '6$th!'' "o& o#t o" th! *!!!% !l!&!$t'.G!o)!.

L!a%!'h* ' th! att6 o" $#!$$) *!o*l! to 't! +ll$)l6"o )o#* o3;!t!'.

L!a%!'h* ' $t!*!'o$al $#!$! !-!'!% $ a 't#ato$ a$%%!t!% tho#)h th! o&$ato$ *o!'' to+a% th!atta$&!$t o" a '*!al5!% )oal o )oal'.


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L!a%!'h* ' $#!$$) *!o*l! to "ollo+ th! ah!!&!$t o" ao&&o$ )oal. Th! t+o o&&o$ !l!&!$t' $ all th!'! *!!*to$'o" l!a%!'h* a!

$!% a' $t!)at!% *att!$' o" *!'o$alhaat!'t' that !!t a a$)! o" $%%#al %!!$!'a$% "o't! o$''t!$t l!a%! !!t!$!'' ao'' a a!t6o" )o#* a$% o)a$5ato$al 't#ato$'. Tat' a! $$at!$h!!$t *!'o$al #alt!'. It "ollo+' that " a l!a%! '...

= ,ea+ers"ip Stles/ An+ W"en ?o$ S"o$l+ 7se T"e%

Ta$) a t!a& "o& o%$a6 to !-tao%$a6 &!a$'#$%!'ta$%$) a$% !&3a$) th! %!!$! 3!t+!!$&a$a)!&!$t a$% l!a%!'h*. Ao%$) to +t! a$% o$'#lta$tP!t! D#! Ma$a)!&!$t ' %o$) th$)' )ht l!a%!'h* '%o$) th! )ht th$)'.


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Managera$% leadera! t+o o&*l!t!l6 %!!$t ol!' altho#)h+! o"t!$ #'! th! t!&' $t!ha$)!a3l6. Ma$a)!' a! "altato'o" th! t!a& &!&3!'J '#!''. Th!6 !$'#! that th! *!o*l!ha! !!6th$) th!6 $!!% to 3! *o%#t! a$% '#!''"#l that

th!6J! +!ll ta$!% ha**6 a$% ha! &$&al oa%3lo' $ th!*ath that th!6J! 3!$) )oo&!% "o th! $!-t l!!l that th!6 a!!o)$5!% "o )!at *!"o&a$! a$% oah!% tho#)h th!hall!$)!'.

Co$!'!l6 a l!a%! a$ 3! a$6o$! o$ th! t!a& +ho ha' a*at#la tal!$t +ho ' !at!l6 th$$) o#t o" th! 3o- a$% ha'a )!at %!a +ho ha' !-*!!$! $ a !ta$ a'*!t o" th!3#'$!'' o *o;!t that a$ *o! #'!"#l to th! &a$a)! a$% th!t!a&. A l!a%! l!a%' 3a'!% o$ 't!$)th' $ot ttl!'.

Th! 3!'t &a$a)!' o$''t!$tl6 allo+ %!!$t l!a%!' to !&!)!a$% $'*! th! t!a&&at!' 't 3a'!% 'ol!l6 o$ th! ttl! o$ th!3#'$!'' a%. It ;#'t %o!'$Jt +o "o %a69to9%a6 o*!ato$'.So&!t&!' a *o;!t ' a lo$) '!!' o" o3'tal!' a$%o**ot#$t!' o&$) at 6o# at h)h '*!!% a$% 6o# $!!% !!6o#$! o" 6o# oll!t! h!at' a$% &$%' a$% 'll '!t' to )!ttho#)h t.

Th' ' +h6 th! &lta6 't6l! o" to*9%o+$ l!a%!'h* ' $!!!!t! $ th! "a't9*a!% +ol% o" a%!$t#! a$) o "o that&att! o# %al6 l!'


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Not o$l6 %o th! )!at!'t t!a&&at!' allo+ %!!$t l!a%!' too$''t!$tl6 !&!)! 3a'!% o$ th! 't!$)th' 3#t al'o th!6!al5! that l!a%!'h* a$ a$% 'ho#l% 3! 't#ato$al %!*!$%$)o$ th! $!!%' o" th! t!a&. So&!t&!' a t!a&&at! $!!%' a +a&

h#). So&!t&!' th! t!a& $!!%' a 'o$a6 a $!+ 't6l! o"oah$) 'o&!o$! to l!a% th! +a6 o !!$ o$ oa'o$ a $th! 3! 'hot'. Fo that !a'o$ )!at l!a%!' hoo'! th!l!a%!'h* 't6l! l! a )ol"! hoo'!' h' o h! l#3 +th aal#lat!% a$al6'' o" th! &att! at ha$% th! !$% )oal a$% th!3!'t tool "o th! ;o3.

Th! !'!ah %'o!!% that a &a$a)!J' l!a%!'h* 't6l! +a'!'*o$'3l! "o 0 o" th! o&*a$6J' 3otto&9l$! *o>ta3lt6

ThatJ' "a too h to )$o!. I&a)$! ho+ h &o$!6 a$%

!ot a o&*a$6 '*!$%' o$ $!+ *o!''!' !(!$!' a$% o't9#tt$) &!tho%' $ a$ !ot to a%% !!$ o$! *!!$t to 3otto&9l$! *o>ta3lt6 a$% o&*a! that to '&*l6 $'*$) &a$a)!'to 3! &o! $!t +th th! l!a%!'h* 't6l!'.

Following are t"e lea+ers"ip stles $n#o&ere+ a%ong t"e%anagers

1. T"e pa#esetting lea+er

E-*!t' a$% &o%!l' !-!ll!$! a$% '!l"9%!to$. I" th' 't6l!+!! '#&&!% #* $ o$! *ha'! t +o#l% 3! Doing as I +o/now3 Th! *a!'!tt$) 't6l! +o' 3!'t +h!$ th! t!a& 'al!a%6 &otat!% a$% 'll!% a$% th! l!a%! $!!%' #!'#lt'. '!% !-t!$'!l6 ho+!! th' 't6l! a$ o!+h!l&t!a& &!&3!' a$% '#!lh $$oato$.

2. T"e a$t"oritati&e lea+er

Mo3l5!' th! t!a& to+a% a o&&o$ 'o$ a$% "o#'!' o$!$% )oal' l!a$) th! &!a$' #* to !ah $%%#al.


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I" th' 't6l! +!! '#&&!% #* $ o$! *ha'! t +o#l% 3!Co%e wit"%e.

Th! a#thotat! 't6l! +o' 3!'t +h!$ th! t!a& $!!%' a$!+ 'o$ 3!a#'! #&'ta$!' ha! ha$)!% o +h!$!-*lt )#%a$! ' $ot !#!%.

A#thotat! l!a%!' $'*! a$ !$t!*!$!#al '*t a$%3a$t !$th#'a'& "o th! &''o$.

It ' $ot th! 3!'t >t +h!$ th! l!a%! ' +o$) +th a t!a&o" !-*!t' +ho $o+ &o! tha$ h& o h!.

. T"e a.liati&e lea+er

Th' t6*! o" l!a%!' +o to !at! !&oto$al 3o$%' that3$) a "!!l$) o" 3o$%$) a$% 3!lo$)$) to th!o)a$5ato$.

I" th' 't6l! +!! '#&&!% #* $ o$! *ha'! t +o#l% 3!People #o%e 2rst.

Th! a(lat! 't6l! +o' 3!'t $ t&!' o" 't!'' +h!$t!a&&at!' $!!% to h!al "o& a ta#&a o +h!$ th! t!a&

$!!%' to !3#l% t#'t.

Th' 't6l! 'ho#l% not 1e $se+e*#l$si&el/3!a#'! a 'ol!!la$! o$ *a'! a$% $#t#$) a$ "o't! %e+io#reper)or%an#e an+ a la#( o) +ire#tion3

4. T"e #oa#"ing lea+er

T"is tpe o) lea+ers %!!lo*' *!o*l! "o th! "#t#!. I" th''t6l! +!! '#&&!% #* $ o$! *ha'! t +o#l% 3! Tr t"is.

Th! oah$) 't6l! +o' 3!'t +h!$ th! l!a%! +a$t' toh!l* t!a&&at!' 3#l% la't$) *!'o$al 't!$)th' that &a!th!& &o! '#!''"#l o!all.


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It ' least e6e#ti&e+h!$ t!a&&at!' a! %!>a$t a$%#$+ll$) to ha$)! o l!a$ o " th! l!a%! la'*o>!$6.

?. T"e #oer#i&e lea+er

T"is tpe o) lea+ers %!&a$%' &&!%at! o&*la$!. I"th' 't6l! +!! '#&&!% #* $ o$! *ha'! t +o#l% 3! Dow"at I tell o$3@

Th! o!! 't6l! ' &o't !!t! $ t&!' o" '' '#ha' $ a o&*a$6 t#$ao#$% o a ta!o! att!&*t o%#$) a$ at#al !&!)!$6 l! a to$a%o o a >!.

Th' 't6l! a$ al'o h!l* o$tol a *o3l!& t!a&&at! +h!$!!6th$) !l'! ha' "al!%. Ho+!! t 'ho#l% 3! ao%!% $al&o't !!6 oth! a'! 3!a#'! t a$ al!$at! *!o*l! a$%'t! !-3lt6 a$% $!$t!$!''.

=3 T"e +e%o#rati# lea+er

Th' t6*! o" l!a%!' 3#l%' o$'!$'#' tho#)h*at*ato$. I" th' 't6l! +!! '#&&!% #* $ o$! *ha'! t+o#l% 3! W"at +o o$t"in(

Th! %!&oat 't6l! ' &o't !!t! +h!$ th! l!a%!$!!%' th! t!a& to 3#6 $to o ha! o+$!'h* o" a %!'o$*la$ o )oal o " h! o 'h! ' #$!ta$ a$% $!!%' "!'h%!a' "o& #al>!% t!a&&at!'.

It ' $ot th! 3!'t ho! $ a$ !&!)!$6 't#ato$ +h!$t&! ' o" th! !''!$! "o a$oth! !a'o$ o +h!$t!a&&at!' a! $ot $"o&!% !$o#)h to o! '#(!$t)#%a$! to th! l!a%!.

Botto% line

I" 6o# ta! t+o #*' o" a#thotat! l!a%!'h* o$! #* o"%!&oat oah$) a$% a(lat! l!a%!'h* a$% a %a'h o"*a!'!tt$) a$% o!! l!a%!'h* to ta't! a$% 6o# l!a%3a'!% o$ $!!% $ a +a6 that !l!at!' a$% $'*!' 6o# t!a&


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6o#J! )ot a$ !-!ll!$t !*! "o lo$)9t!& l!a%!'h* '#!''+th !!6 t!a& $ 6o# l"!.

Th!! ' $o *!"!t 't6l! o" l!a%!'h* %!!$t 't6l!' o"l!a%!'h* a! !#!% $ %!!$t 't#ato$.

A %anager %$st learn all stles o) lea+ers"ip to 1ee6e#ti&e %anager in all sit$ations.

433 ' E*plain t"e %et"o+s o) Depart%entation.

Ans3:

W"at is Depart%entation an+ How Is It Done

A' o$! )!t' "o& th! $a&! th! +o% %!*at&!$tato$ !"!' toth! %'o$ o" th! la3o $'t!a% o" th! $%%#al' o" th! )o#* o"th! ao#' t6*!' o" th! att!' that a! $ol!%.

Th! %!*at&!$t' a! "o&!% "o& th! !lat!% att!' that ha!th! a3lt6 to "o& ao#' '!& $%!*!$%!$t #$t'.

Th! *o!'' o" th! %!*at&!$tato$ )!$!all6 "ollo+' $o 't #l!'3#t th! &a$ *#*o'! o" a6$) o$ +th th! *o!'' o" th!D!*at&!$tato$ ' to *o%! th! l!!l o" th! o$!$!$! to


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!ah o" th! o)a$5ato$.Th! +hol! o th! total 3#'$!'' att6 ' %%!% $ to th! +o#$t' a' *! th! o$!$!$! o" all th! o)a$5ato$'.

8#t th! 3a'' o$ +hh th! %!*at&!$tato$ &a6 3! o a$ 3!%o$! a$ 3! '#&&a5!% a' th! "ollo+' 3 Depart%entation 1 t"e ti%e

a. Th! &a$ *o$t h!! o$ +hh th! %!*at&!$tato$ ' 3a'!% 'th! t&!J.3. P!o*l! a$ 3! !a'l6 '#*!'!%.. Wo$) a' th! !-!&*l>!% 36 th! 'h"t +o$) $ th! "ato!'at' a' a )!at !-a&*l! "o !-*la$$) th! %!*at&!$tato$ 36th! t&!.

53 Depart%entation 1 t"e lo#ation or t"e pla#e

a. A !all6 )oo% !-a&*l! o" th' t6*! o" th! %!*at&!$tato$%!*!$%$) o$ th! loato$ a$ 3! th! !)o$al o(!' '*!a% o!th! $#&3! o" th! *la!' 3a$h o(!' !t.3. O$! o" th! *o''3lt!' $l#%!' th! *!'!$! o" th!&a$#"at#$) att6 at o$! *la! a$% th! &a!t$) att6 at

a %!!$t *la!.


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a. 8!"o! )o$) a$6 "#th! t ' !6 &*ota$t to #$%!'ta$% th!&!a$$) o" th! +o% %'o$'J.3. Th! %'o$' a$ 3! %!>$!% a' th! !-t!$'o$' o" th! o$!*to" th! %!*at&!$t'.

. I$ th' t6*! o" th! %!*at&!$tato$ th! %!*at&!$t' at a' th!o't !$t!'.%. Th! %'o$' at a' th! *o>t !$t!'.!. Th! %'o$' a! ao#$ta3l! to th! $o&! a' +!ll a' th!!-*!$%t#!.

=3 Strategi# B$siness 7nits SB7

a. D#$) th! !$)a)!&!$t o" th! o)a$5ato$ $ th! lt*l!3#'$!''!' th!! ' a %! $!!% "o t!at$) !ah o" th! 3#'$!''

#$t a' a 'tat!) #$t a$% "o "#l>ll$) th' *#*o'! a$$%!*!$%!$t o&*!tt! 3#'$!'' a**oah ' !6 !''!$tal a$%h!! th!'! #$t' a! !"!!% to a' th! 'tat!) 3#'$!'' #$t'.

A+&antages o) t"e pro#ess o) t"e Depart%entation1. Th! %!*at&!$tato$ ' )!atl6 3a'!% o$ th! lo)'.2. Wth th! h!l* o" th! %!*at&!$tato$ *o*! att!$to$ a$ 3!)!$ to th! ao#' att!' a$% h!$! !'#lt$) $ th! )o+tho" th! o)a$5ato$.. S6$!)6 a$ 3! 3o#)ht $ to th! ao#' !'#lt'.4. Th! %!*at&!$tato$ !'#lt' $ !'ta3l'h$) th! t!a& '*t a$%th! oo*!at! #lt#!


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