1S08_2354

HP OEM or ASE Compatible

Print Managed Services

HP OEM or ASE Compatible

Print Managed Services

ASE, Inc.Jan. 1, 2010

ASE Print Managed ServicesASE Print Managed Services

Key Features• Visibility—See your network

and locally attached devices, 24/7

• Cost Management—Have predictable, known costs to manage printer fleet carbon footprint

• Proactive Monitoring—greatly reduce your intervention in keeping the fleet up and running

• Simplicity—ALL costs are included, and

are variable with your page output volume.

Key Program BenefitsKey Program Benefits

Visibility — our industry-leading Data Collection Service (DCS) provides 24/7 transparency to nearly all brands of network attached printers and MFPs, and most locally attached HP devices less than 5 years of ageCost Management — our exclusive Auto Toner Replenishment System™ ensures you won’t:

• Run out of toner

• Overstock

• Order the wrong cartridge

• Need air shipments or next day delivery

“Who” Printed

“What” document name

“When”Date and Time

“Where” Application,compute

r& printer

“Who”, “What”, “When” & “Where”“Who”, “What”, “When” & “Where”

Key Program BenefitsKey Program Benefits

Proactive Monitoring

• We monitor your fleet for you

• Alerting you to low toner and auto shipping of replacement cartridges and as well as maintenance, drum, fuser, and transfer kits

• Service errors for printers in need of repair

• Proactively performing those repairs under the “Plus Service” optionSimplicity — Everything is included!

• Supplies, software, shipping• NO start up costs! • “Plus Service” option,

– Bundle program includes software and service in the cartridge price. Everything is built into the cartridge.

– Page program provides single invoice for ALL service and supplies costs. Everything is built into the cost per page

How Does the Program Work?How Does the Program Work?

It’s Simple!

1. We install the Data Collection Service (DCS) on a server in your environment that is always on (like a Print Server).

2. The DCS reports all of the printers and MFP’s, which we used to establish the list of cartridge types that will be needed under the program.

3. If you choose the “Plus Service” option, we monitor your printers, free of charge, for 30 days to determine if any printers need maintenance to be brought up to workable condition prior to the start of the program.

4. We provide you with a contract that includes program pricing by page (this includes ALL costs) and basic terms. You select the length of the contract (1 year minimum) and the start date. Remember, the special program pricing is guaranteed only for the length of the initial contract period

5. All devices are labeled with asset tags, and shipping/delivery information is entered for each device.

6. We start the program!

Auto Toner Replenishment System

Auto Toner Replenishment System

Key Benefits

– Reduced cartridge inventory—you only need to keep a few spares

– Never run out of toner—we monitor your toner levels and alert you when toner is needed (and auto-ship under the Page program)

– The right cartridge, every time—neither users nor purchasing are no longer concerned about ordering the right supplies for the right device, or toner for devices not longer in use

– One source for care and feeding of your fleet—with our “Plus Service” option, all cartridge costs (including delivery), repair labor and repair parts are included. Even “Consumable” parts (ie. Fusers, maintenance kits) can be included in the program (and are standard in the Page program).

– Monthly billing—We will bill you monthly based on actual cartridges purchased or pages printed. We can provide information by individual device, by department or location, and/or by device type

Key Features

HP OEM orASE

Compatible Cartridge Only

HP OEM orASE

Compatible MSP

HP OEM orASE Compatible“Plus Service”

Best print quality for all of your office printing needs Best cartridge reliability, designed together with your HP printer Environment monitoring with 24/7 visibility of your printer fleet Auto toner reordering—the right product, only when you need it Monthly reports on device usage, utilization, and printing trends Special program discounts tied to the length of the contract Proactive monitoring of printer service errors Service help desk, trained to “triage” service errors National service for all HP printers and MFPs All labor and repair parts included (“consumable” parts extra) Monthly reports on service activity (errors, repairs, etc.) Single invoice for all of your supplies and service needs

Program Comparison GuideProgram Comparison Guide

Order Sent to

Shipping

You

ASE

Program AnalysisServer

@

DCS Toner Prints

Coverage

Order Generated--Specific to Device

--Shipped automatically

Supplies Delivered to

Your Location

Auto Toner Replenishment System

Auto Toner Replenishment System

National Service/Dispatch National Service/Dispatch

Key Feature Benefit to You

National serviceOne program across all of your company’s sites, regardless of location in the U.S.

One national phone number for service

Only one number to know for all service calls

Proactive monitoring of printer service errors

Improved uptime; no need for you to monitor the fleet

Integrated dispatch within fleet monitoring service

With the “Plus Service” option, you have the ability to check on status of any call; integrated reporting capability

Service cost built right into cost per page price

Predictable cost for service—no unexpected or exorbitant repair costs

Pro-rated service planWith the “Plus Service” option, we give you the ability to start program right away with your existing HP OEM cartridge inventory

ASE Dispatch and TriageASE Dispatch and Triage

• Dispatch manned by HP certified technicians– Proactive monitoring of your environment

• Daily review of all accounts • Alert emails reviewed on all critical errors• Notification to you of service errors if desired • Schedules routine preventive maintenance

– Maintenance kits– Drum, fuser and transfer kits

• Makes right sizing recommendations based on usage and utilization rates of your printerand MFP fleet

ASE Dispatch and TriageASE Dispatch and Triage

• Dispatch manned by HP certified technicians– Reactive

• Takes your calls• Conducts triage to resolve issue over the phone• Dispatches service if deemed necessary

(with “Plus Service” option)• Loads call data in device detail• Closes device detail when completed

Printing made easy as 1-2-3… Printing made easy as 1-2-3…

Print2Cloud from anywhere in just 3

steps:Step 1 Step 2 Step 3

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Print Managed Service PartnerPrint Managed Service Partner

Thank youFor More Information

Call 866.874.3111

Thank youFor More Information

Call 866.874.3111