(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
W 0000
Bldg. 00
This visit was for a fundamental recertification
and state licensure survey.
Survey Dates: February 5, 6, 7 and 8, 2018
Facility Number: 000844
Provider Number: 15G326
AIM Number: 100243650
These deficiencies also reflect state findings in
accordance with 460 IAC 9.
Quality Review of this report completed by #15068
on 2/14/18.
W 0000
483.410(a)(1)
GOVERNING BODY
The governing body must exercise general
policy, budget, and operating direction over
the facility.
W 0104
Bldg. 00
Based on record review and interview for 8 of 8
clients living in the group home (#1, #2, #3, #4, #5,
#6, #7 and #8), the facility's governing body failed
to exercise operating direction over the facility by
failing to ensure staff #5 did not drive the group
home van due to not having a valid driver's
license.
Findings include:
On 2/5/18 at 1:20 PM, a review of the facility's
employee files was conducted. Staff #5's 12/14/17
MVR (motor vehicle record) Standard indicated
her license was suspended from 2/9/16 to 1/20/19.
On 12/21/17, staff #5 signed a Non-Driver
Acknowledgement indicating she did not have a
valid driver's license and she did not possess
automobile insurance. The acknowledgement
W 0104 W104: The governing body
must exercise general policy,
budget and operating
direction over the facility.
Corrective Action:
·Human Resources will
complete an Orientation
Spreadsheet on all new hires
and send to all Management
staff as new staff are hired.
There is a column on the
spreadsheet detailing any
02/26/2018 12:00:00AM
FORM CMS-2567(02-99) Previous Versions Obsolete
Any defiencystatement ending with an asterisk (*) denotes a deficency which the institution may be excused from correcting providing it is determin
other safegaurds provide sufficient protection to the patients. (see instructions.) Except for nursing homes, the findings stated above are disclosable
following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclo
days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to
continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
_____________________________________________________________________________________________________Event ID: G7BP11 Facility ID: 000844
TITLE
If continuation sheet Page 1 of 22
(X6) DATE
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
included the following, "I Cannot Transport
clients or provide transportation services for
clients."
On 2/5/18 at 4:55 PM, the Area Supervisor (AS)
indicated staff #5 transported clients #1, #2, #3,
#4, #5, #6, #7 and #8 using the group home van.
The AS indicated she was not aware staff #5 had
a suspended license. The AS indicated neither
the office nor staff #5 informed her of staff #5's
suspended license. The AS indicated she
received a spreadsheet routinely indicating
whether or not staff could drive the group home
van. The AS indicated she did not recall staff #5
being unable to drive the clients in the van. The
AS indicated staff #5 drove herself to and from
work in her personal vehicle. The AS indicated
she was unaware of staff #5's suspended license.
On 2/7/18 at 11:49 AM, the Qualified Intellectual
Disabilities Professional assistant indicated in an
email, "I have verified with HR that [staff #5] does
not have a valid drivers license, in her file it does
show that she signed a job driving agreement
stating she would not drive. The driving policy is
in her file and signed by [name of Executive
Director]."
On 2/7/18 at 12:24 PM, the Human Resources
Specialist (HRS) indicated staff #5 was aware
when she hired in (on 12/21/17) she had a
suspended license. Staff #5 signed a non-driver
acknowledgement indicating she did not have a
valid license. The HRS indicated staff #5 should
not be driving the clients in the group home van
due to not having a current license. The HRS
stated although a spreadsheet was sent out
indicating the staff who was able to drive or not,
there was a "typo" indicating staff #5 could drive.
specifics Management
needs to know regarding the
new hire.
·Human Resources will
send an email to all
Management regarding any
restrictions for the new hires.
(Attachment A)
·All new hires with driving
restrictions will sign the
Non-Driver
Acknowledgement.
(Attachment B)
·Staff #5 received a
corrective disciplinary action
for signing the Non-Driver
Acknowledgement and
continuing to drive the
company
vehicle.(Attachment C)
How we will identify
others:
·Human Resources will
notify all Management via
email when a new hire has a
driving restriction.
·New Hire will sign the
Non-Driver
acknowledgement upon hire.
·Human Resources will
send out the Orientation
Spreadsheet listing all new
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 2 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
9-3-1(a) hires with any restrictions
noted for the new hire.
Measures to be put in
place:
·Human Resources will
send out the Orientation
Spreadsheet listing all new
hires with any restrictions
noted for the new hire.
·New hires with restrictions
will sign the Non-Driver
Acknowledgement form.
·Human Resources will
notify all Management via
email when a new hire has a
driving restriction.
Monitoring of Corrective
Action:
·Human Resources will
have the new hire sign the
Non-Driver
Acknowledgement form
upon hire and place it in the
new hire file.
·Human Resource
Coordinator will send out the
new hire Orientation
Spreadsheet to all
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 3 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
Management as new hires
are hired which will include
any driving restrictions the
new hire has.
·Human Resource
Coordinator will notify all
Management via email when
a new hire has a driving
restriction.
Completion Date: 2-26-18
483.420(d)(1)
STAFF TREATMENT OF CLIENTS
The facility must develop and implement
written policies and procedures that prohibit
mistreatment, neglect or abuse of the client.
W 0149
Bldg. 00
Based on record review and interview for 13 of 25
incident/investigative reports reviewed affecting
clients #1, #3, #4, #5, #6 and #8, the facility failed
to implement its policies and procedures to
prevent incidents of abuse and client to client
aggression.
Findings include:
W 0149 W149: The facility must
develop and implement
written policies and
procedures that prohibit
mistreatment, neglect or
abuse of the client.
02/26/2018 12:00:00AM
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 4 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
On 2/5/18 at 12:30 PM, a review of the facility's
incident/investigative reports was conducted and
indicated the following:
1) On 2/12/17 at 1:55 PM, staff #8 smacked client
#5 open handed on the right shoulder blade. No
injuries were noted.
An investigation was completed and staff #8 was
terminated due to a substantiated allegation of
physical abuse.
2) On 2/12/17 at 8:05 PM, client #6 walked by
client #3 and struck him on the upper back. No
injuries were noted.
3) On 3/20/17 at 8:00 AM, client #5 reported client
#4 reached over and touched his "bad spot" while
they were in the van on the way to the day
program. Client #5 was sitting next to client #4
and client #4 reached over and touched client #5
in the private area. Client #5 reported the incident
to staff after client #4 was dropped off at the day
program. No negative effects were noted. An
investigation was completed and indicated the
following: the seating arrangement in the van was
changed, client #5 was previously assessed as
making inappropriate sexual comments and had a
BSP (Behavior Support Plan) and goal to address,
and the team continued to monitor client #4 and
client #5.
4) On 6/20/17 at 11:30 AM, day program staff
reported client #3 yelled at a peer and threw his
walker and belongings at the peer. No injuries
were noted.
5) On 7/7/17 at 2:15 PM, day program staff
reported client #3 was struck by a peer twice. No
injuries were noted.
Corrective Action:
·All staff trained on the
Abuse/Neglect Policy and
Client Rights. (Attachment
D)
·At any time there is an
allegation of abuse, neglect
or mistreatment a reportable
incident is completed and
sent to the IDT, guardian,
APS and BDDS.
·Rescare policy states with
any allegation of abuse,
neglect or mistreatment staff
will be suspended
immediately and an
investigation is completed.
(Attachment E)
·All staff retrained on all
consumer’s Behavior
Support Plans.
(Attachment D)
·All day program/workshop
will be trained on Rescare’s
Abuse and Neglect Policy.
(Attachment F)
How we will identify
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 5 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
6) On 7/13/17 at 12:00 PM, while at day program,
client #3 yelled at client #1 telling him to get out of
his way. Client #3 stepped on client #1's foot.
Client #1 initially reported a sore ankle, but after
applying ice it was not sore.
7) On 7/18/17 at 2:00 PM, day program staff
reported client #3 became agitated and threw
shredded paper all over the floor. Client #3 struck
a peer in the stomach with a closed fist. Client #3
then struck staff in the arm three times. No
injuries were noted.
8) On 7/25/17 at 9:05 AM at the day program,
client #3 ran his walker into a peer's walker. The
peer struck client #3 on the buttocks with a closed
fist. Client #3 threw a spoon at the peer. No
injuries were noted.
9) On 8/30/17 at 1:30 PM at the day program,
client #1 was verbally aggressive towards a peer.
No injuries were noted.
10) On 9/7/17 at 2:05 PM at the day program,
client #3 walked past a peer and threatened him by
stomping his feet on the floor. Client #3 held his
fists up and swung and hit the peer in the
stomach. No injuries were noted.
11) On 10/5/17 at 5:30 PM, client #3 yelled at
client #8 to get out of the bedroom. Later, after
dinner, client #8 was preparing to take a shower
and forgot to lock the door. Client #3 went in to
the bathroom to wash his hands. Client #3 became
upset when client #8 told him to leave the
bathroom. Client #3 struck staff in the chest and
eye then dumped the trash can and continued the
verbal and physical aggression. Staff called 911
and client #3 was transported to the hospital due
to continued aggression.
others:
·Staff are trained monthly
on reporting policies of
Abuse, Neglect or
Mistreatment during monthly
staff meetings.
·All day program/workshop
staff will be trained on
Rescare’s Abuse and
Neglect Policy.
·Human Resources will be
notified immediately when an
allegation is made and
accused staff will be
suspended pending an
investigation.
·Quality Assurance
department will complete an
investigation about the
allegation.
·Once the investigation is
complete and the allegation
is substantiated Human
Resources will terminate
employment for the accused
staff.
·QIDP-D will revise and
train all behavior Support
plans annually and as
needed.
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 6 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
12) On 10/9/17 at 12:00 PM at the day program,
client #3 struck a peer with his walker causing the
peer to fall to the floor.
13) On 11/6/17 at 5:15 PM, client #3 grabbed a
picture off of the wall and threw it causing the
glass to shatter. Client #3 pushed his walker into
client #8's stomach, leaving a red mark on client
#8's stomach. 911 was called and client #3 was
transported to the hospital due to continued
aggression.
On 2/5/18 at 1:07 PM, the Program Manager was
interviewed and she indicated client to client
aggression was abuse and the facility should
prevent abuse of the clients. The Program
Manager indicated the facility had a policy and
procedure prohibiting abuse of the clients.
On 2/5/18 at 12:19 PM, a review was conducted of
the facility's Abuse, Neglect, Exploitation
Operation Standard, dated 7/18/11. The policy
indicated, "CASC (Community Alternatives South
Central) staff actively advocate for the rights and
safety of all individuals... ResCare strictly
prohibits
abuse/neglect/exploitation/mistreatment...."
9-3-2(a)
Measures to be put in
place:
·All staff will follow Abuse,
Neglect reporting policy and
will be trained monthly on the
policy.
·Allegations will be
reported to BDDS, APS and
the IDT within 24 hours of the
allegation.
·Human Resources will be
notified immediately upon
receiving an allegation of
abuse, neglect or
mistreatment.
·Quality Assurance will
conduct an investigation on
the allegation.
· If an allegation is
substantiated the staff will be
terminated from
employment.
·QIDP-D will revise and
train all Behavior Support
Plans annually and as
needed.
·All day program/workshop
staff trained and will follow
Rescare’s Abuse and
Neglect Policy.
Monitoring of Corrective
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 7 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
Action:
·The Area Supervisor will
notify Human Resources
immediately when an
allegation is made.
·Human Resources will
suspend the alleged staff
immediately.
·Quality Assurance will
notify BDDS, APS and the
IDT within 24 hours of the
allegation.
·Quality Assurance will
conduct an investigation and
review with Program
Managers, AED, Human
Resource Manager and
Executive Director.
·All trainings on Behavior
Support Plans will be sent to
Training Coordinator and
Human Resources.
·QIDP-D will review Abuse
and Neglect Policy at day
program/workshop annually
and as needed.
Completion Date: 2-26-18
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 8 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
483.460(a)(3)(i)
PHYSICIAN SERVICES
The facility must provide or obtain annual
physical examinations of each client that at a
minimum includes an evaluation of vision and
hearing.
W 0323
Bldg. 00
Based on record review and interview for 2 of 4
clients in the sample (#3 and #4), the facility failed
to ensure the clients had annual evaluations of
their hearing.
Findings include:
On 2/6/18 at 12:29 PM, a review of client #3's
record was conducted. Client #3's record did not
include documentation his hearing was evaluated
during the past 12 months (January 2017 to
January 2018).
On 2/6/18 at 1:32 PM, a review of client #4's record
was conducted. Client #4's record did not include
documentation his hearing was evaluated during
the past 12 months (January 2017 to January
2018).
On 2/6/18 at 2:23 PM, the Qualified Intellectual
Disabilities Professional (QIDP) indicated the
clients should have had a hearing evaluation
upon admission and every 2-3 years or as
recommended by the audiologist.
9-3-6(a)
W 0323 W323: The facility must
provide or obtain annual
physical examinations of
each client that at a minimum
includes and evaluation of
vision and hearing.
Corrective Action:
·Nurse scheduled a
hearing evaluation for client
(3) (Attachment G)
·Nurse scheduled a
hearing evaluation for client
(4) (Attachment H)
How we will identify
others:
·Weekly checks are
completed by the Nurse to
ensure all appointments are
in compliance. (Attachment
I)
02/26/2018 12:00:00AM
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 9 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
Measures to be put in
place:
·Site Supervisor will ensure
all appointments are
scheduled according to
client need.
·Nurse will complete a
weekly check during visits to
the home to ensure all
appointments are scheduled
and completed as
scheduled.
·Site Supervisor will send
all appointments scheduled
to the Area Supervisor for
monitoring of completion.
·Area Supervisor will send
all appointments scheduled
to the Program Manager for
monitoring of completion.
Monitoring of Corrective
Action:
·Site Supervisor will ensure
all clients are taken to
appointments as scheduled.
·Area Supervisor will
monitor all upcoming
appointments and remind
the Site Supervisor.
·Nurse will send weekly
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 10 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
check to the Nurse Manager,
Area Supervisor and
Program Manager for
monitoring and to ensure
completion.
Completion Date: 2-26-18
483.460(f)(2)
COMPREHENSIVE DENTAL DIAGNOSTIC
SERVICE
Comprehensive dental diagnostic services
include periodic examination and diagnosis
performed at least annually.
W 0352
Bldg. 00
Based on record review and interview for 1 of 4
clients in the sample (#4), the facility failed to
ensure client #4 had an annual dental examination.
Findings include:
On 2/6/18 at 1:32 PM, a review of client #4's record
was conducted. Client #4's most recent dental
examination was conducted on 10/25/16. In the
Return Visit section, the dentist documented, "Pt.
(patient) may need a root canal treatment." There
was no documentation client #4 had another
dental examination since 10/25/16.
On 2/6/18 at 2:20 PM, the Qualified Intellectual
Disabilities Professional (QIDP) stated client #4
"should have been" back to the dentist. The
QIDP indicated she was not sure why a follow up
appointment was not conducted. The QIDP
stated client #4 should have dental examinations
"at least annually."
9-3-6(a)
W 0352 W352: The facility must
ensure comprehensive
dental treatment services
that include dental care
needed for relief of pain and
infections, restoration of
teeth and maintenance of
dental health.
Corrective Action:
·Site Supervisor will ensure
all appointments are
02/26/2018 12:00:00AM
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 11 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
scheduled in a timely
fashion.
·Nurse completes weekly
audits to ensure all medical
appointments are scheduled.
(Attachment I)
·QIDP-D will update IDT on
routine and referral
appointments and follow ups
via email.
·Nurse scheduled dental
visit for client (4)
(Attachment J)
·QIDP-D will review
appointments and follow ups
while completing monthly
summaries on all
consumers. (Attachment K)
How we will identify
others:
·Site Supervisor will
schedule all routine and
referral appointments in a
timely fashion.
·Nurse will complete
weekly checklist.
·QIDP-D will update the
IDT on routine and referral
appointments and follow ups
via email.
·QIDP-D will review
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 12 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
appointments and follow ups
while completing monthly
summaries on all consumers
Measures to be put in
place:
·All appointments will be
scheduled timely by the Site
Supervisor.
·Nurse Manager will
complete weekly checklist to
ensure all appointments
have been scheduled and
completed.
·QIDP-D will update the
IDT and guardian on routine
and referral appointments
upon completion.
·QIDP-D will review
appointments at follow ups
while completing monthly
summaries on all
consumers.
·Dental exam is scheduled
for client (4) (Attachment J)
Monitoring of Corrective
Action:
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 13 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
·Nurse will send weekly
checklist to the Nurse
Manager, Area Supervisor
and Program Manager
weekly upon completion.
·Program Manager will be
included on all
communication about
appointments.
·Nurse Manager will be
included on all
communication about
appointments.
·Site Supervisor will send
monthly calendar of
appointments to the Area
Supervisor for monitoring
and to ensure completion.
·QIDP-D will send
completed monthly
summaries to the Program
Manager for review.
Completion Date: 2-26-18
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 14 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
483.460(g)(2)
COMPREHENSIVE DENTAL TREATMENT
The facility must ensure comprehensive
dental treatment services that include dental
care needed for relief of pain and infections,
restoration of teeth, and maintenance of
dental health.
W 0356
Bldg. 00
Based on record review and interview for 2 of 4
clients in the sample (#2 and #4), the facility failed
to ensure clients #2 and #4 received dental care as
recommended by the dentist.
Findings include:
1) On 2/6/18 at 1:32 PM, a review of client #4's
record was conducted. Client #4's most recent
dental examination was conducted on 10/25/16. In
the Return Visit section, the dentist documented,
"Pt. (patient) may need a root canal treatment."
There was no documentation client #4 had
another dental examination since 10/25/16.
On 2/6/18 at 2:20 PM, the Qualified Intellectual
Disabilities Professional (QIDP) stated client #4
"should have been" back to the dentist. The
QIDP indicated she was not sure why a follow up
appointment was not conducted.
On 2/7/18 at 11:15 AM, the QIDP indicated there
was no documentation the root canal was
completed.
2) On 2/6/18 at 12:30 PM, a review of client #2's
record was conducted. Client #2's 9/21/17
ResCare Consultation Report indicated client #2
needed to be placed on a three month periodontal
maintenance recall to maintain his oral health. The
report indicated an appointment for a cleaning
was to be scheduled in three months. There was
writing on the form indicating an appointment was
W 0356 W356: The facility must
ensure comprehensive
dental treatment services
that include dental care
needed for relief of pain and
infections, restoration of
teeth and maintenance of
dental health.
Corrective Action:
·Site Supervisor will ensure
all appointments and follow
ups are scheduled in a timely
fashion.
·Nurse completes weekly
audits to ensure all medical
appointments are scheduled.
(Attachment I)
·QIDP-D will update IDT on
routine and referral
appointments and follow ups
via email.
·Nurse scheduled dental
02/26/2018 12:00:00AM
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 15 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
scheduled for 3/26/18 at 11:00 AM. There was no
documentation in the record indicating client #2
returned to the dentist for a three month follow-up
appointment as recommended by the dentist.
On 2/6/18 at 2:45 PM, the QIDP (Qualified
Intellectual Disabilities Professional) indicated
client #2 should have returned to the dentist in
December 2017. The QIDP indicated client #2 did
not have the recommended follow-up
appointment.
9-3-6(a)
exam for client (4) for
(Attachment J)
·Nurse scheduled dental
exam for client (2) for
(Attachment L)
·QIDP-D will review all
appointments and follow ups
while completing monthly
summaries on all
consumers. (Attachment K)
How we will identify
others:
·Site Supervisor will
schedule all routine and
follow up appointments in a
timely fashion.
·Nurse will complete
weekly checklist to ensure all
appointments and follow ups
are current and scheduled.
·QIDP-D will update the
IDT on routine and referral
appointments and follow ups
via email.
·QIDP-D will review all
appointments and follow ups
while completing monthly
summaries on all
consumers.
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 16 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
Measures to be put in
place:
·All appointments and
follow ups will be scheduled
timely by the Site Supervisor.
·Nurse Manager will
complete weekly checklist to
ensure all appointments
have been scheduled and
completed.
·QIDP-D will update the
IDT and guardian on routine,
follow up and referral
appointments upon
completion.
·QIDP-D will review all
appointments and follow ups
while completing monthly
summaries on all
consumers.
Monitoring of Corrective
Action:
·Nurse will send weekly
checklist to the Nurse
Manager, Area Supervisor
and Program Manager
weekly upon completion.
·Program Manager will be
included on all
communication about
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 17 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
appointments.
·Nurse Manager will be
included on all
communication about
appointments.
·QIDP-D will send
completed monthly
summaries to the Program
Manager for review.
Completion Date: 2-26-18
483.460(k)(2)
DRUG ADMINISTRATION
The system for drug administration must
assure that all drugs, including those that are
self-administered, are administered without
error.
W 0369
Bldg. 00
Based on observation, record review and
interview for 2 of 19 medications administered to
clients #4 and #8, the facility failed to ensure the
clients' medications were administered as
prescribed by the physician.
Findings include:
1) On 2/5/18 during the 3:25 PM to 5:40 PM
observation in the group home, staff #7
W 0369 W369: The facility for drug
administration must assure
that all drugs, including those
that are self-administered
are administered without
error.
02/26/2018 12:00:00AM
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 18 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
administered client #4's Ziprasidone (for anxiety)
40mg (milligram) pill at 4:20 PM. On 2/5/18 during
the 3:25 PM to 5:40 PM observation in the group
home, client #4 was not observed to eat food at
any time.
On 2/5/18 at 4:20 PM, client #4's February 2018
MAR (medication administration record) was
reviewed. The MAR indicated client #4's
Ziprasidone was to be administered with food.
On 2/6/18 at 2:00 PM, a review of client #4's record
was conducted. Client #4's 12/20/17 physician's
orders were reviewed. The order indicated one
Ziprasidone 40 mg capsule was to be given with
food at 4:00 PM.
On 2/6/18 at 1:42 PM, the QIDP (Qualified
Intellectual Disabilities Professional) Assistant
was interviewed. The QIDP Assistant indicated
the physician's orders needed to be followed and
the medication should be administered as written.
2) On 2/6/18 during the 5:55 AM to 7:45 AM
observation in the group home, staff #3
administered client #8's Omeprazole (for
GERD/gastroesophageal reflux disease) 40 mg pill
at 6:15 AM.
On 2/6/18 from 5:55 AM to 7:45 AM, an
observation was conducted in the group home.
At 5:55 AM, client #8 was observed sitting at the
dining room table eating a bowl of cereal.
On 2/6/18 at 6:15 AM, client #8's February 2018
MAR was reviewed and indicated Omeprazole 40
mg was to be administered every morning before
breakfast.
On 2/6/18 at 2:05 PM, a review of client #8's record
Corrective Action:
·All staff retrained on
medication administration.
(Attachment M)
·All staff trained on Client
(4) medication and
directions on administering
his Ziprasidone.
(Attachment M & D)
·All staff trained on Client
(8) medication and
directions on administering
his Omeprazole.
(Attachment M & D)
·Staff #7 received a
medication error.
(Attachment N)
·Staff #3 received a
medication error.
(Attachment O)
·Site Supervisor will
observe 2 med passes a
week.
·Area Supervisor will
observe 1 med pass per
week.
·Nurse will observe 1 med
pass per week.
How we will identify
others:
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 19 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
was conducted. Client #8's 1/2/18 physician's
orders were reviewed and indicated the following:
give one capsule by mouth every morning before
breakfast for GERD.
On 2/6/18 at 6:50 AM, staff #3 indicated client #8's
Omeprazole should have been administered prior
to breakfast. She indicated it was a hectic
morning and she forgot to give it to him before he
ate.
On 2/6/18 at 1:42 PM, the QIDP Assistant was
interviewed. The QIDP Assistant indicated the
physician's orders needed to be followed and the
medication should be administered as written.
9-3-6(a)
·Site Supervisor will
conduct med pass
observations.
·Area Supervisor will
observe 1 med pass per
week.
·Nurse will observe 1 med
pass per week.
·Nurse trained all staff on
proper medication
administration.
Measures to be put in
place:
·Site Supervisor will
conduct med pass
observations.
·All staff trained on
medication administration
and directions for
administering
·Site Supervisor will
conduct med pass
observations.
·Area Supervisor will
observe 1 med pass per
week.
·Nurse will observe 1 med
pass per week.
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 20 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
Monitoring of Corrective
Action:
·Site Supervisor will
conduct med pass
observations 2 times a week
for no less than 30 days.
·Area Supervisor will
complete med pass
observations 1 time a week
for no less than 30 days.
·Nurse will complete med
pass observations 1 time a
week for no less than 30
days.
·Site Supervisor will report
any issues with medication
administration to the Area
Supervisor, Program
Manager and Nurse
immediately.
·Nurse retrained all staff on
medication administration,
training sent to the Program
Manager.
Completion Date: 2-26-18
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 21 of 22
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
02/27/2018PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
AURORA, IN 47001
15G326 02/08/2018
VOCA CORPORATION OF INDIANA
9 SUMMIT DR
00
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: G7BP11 Facility ID: 000844 If continuation sheet Page 22 of 22