Printemps Process Guide process guide 2011.pdf · Textile Woven labels or bar codes/displays...

Printemps Process Guide

Groupe Label 7 – 100 avenue du Gal Leclerc – ZAC de l’Ourcq – Lot 136-137 – 93500 Pantin – France

Tél: +0033 (0)1.41.83.08.89 – Fax: +0033 (0)1.41.71.43.81 – Site Internet: www.groupelabel7.com



SUMMARY

• Introduction by the Direction 3

• Our clients 4

• Our services offer worldwide 5

• Label 7 group in the world 6

• Label 7 platforms details 7

• Opening your account 8

• A direct interface for your orders 10

• PRINTEMPS’s products 11

• Our Commitments 16

• General Conditions of Sales 17

2



Introduction by the Direction

Dear Madam, Dear Sir, Dear suppliers of the PRINTEMPS’s International brand,

All the managing and commercial teams of the Label7 Group, one of major actors

in France of the Packaging, Labeling and Security process for the clothes and

ready-to-wear is happy to start with you this new collaboration.

Collaboration that will be set up, that is our commitment, under the sign of

efficiency and ability to provide you the labeling and packaging of PRINTEMPS.

In your role of supplier elected by PRINTEMPS, the collaboration that will be ours

when opening your client account, will be essential as it guarantees the entire

satisfaction in quality, quickness and delivery of our common client: PRINTEMPS.

The stakes that are respectively ours are important for the brand that we serve.

That is why we will put a peculiar care of performing our commitments.

Hardly of more of a decade and specialized in the Textile sector, the Label7

Group holds 8 Production platforms in the world, that enable him to satisfy in

term of production and delivery schedules to his clients requests.

We thank you in advance for the attention that you will bring to this Guide and we

stay at your disposal to answer to any of your questions.

We are very delighted to start with you this new challenge, based on confidence,

communication and professionalism to satisfy our common client: PRINTEMPS.

3



Our clients

The labe7 group succeed in gathering and satisfying some majors actors of the

sector of Fashion and Ready-To-Wear, with whom it developed the confidence, the

liking for listening, and attentive presence at all the steps of a labeling or

securing project development.

Among the brands that work with Label7, the group is honored to quote :

4

• Accessoires Diffusion

• Armand Thiery

• Bonobo (Groupe Beaumanoir)

• Burton

• Cache-Cache (Groupe Beaumanoir)

• Caroll (Groupe Vivarte)

• Défi Mode (Groupe Vivarte)

• Etam

• Ghanty

• Jacqueline Riu

• Kookaï (Groupe Vivarte)

• La Halle ! (Groupe Vivarte)

• La Mode est à vous

• Les Fées de Bengale

• Lewinger

• Liberto

• Naf Naf (Groupe Vivarte)

• Pantashop

• Phildar GDM

• Le Printemps

• Repetto

• Système U

• Un Jour Ailleurs



Our services offer all-over the

world

Our clients, leader in France in fashion and ready-to-wear know the peculiarity of

the Label7 Group, shared with pride by all its teams as a sign of his difference with

all the actors of the sector.

“To be a flexible structure, organized, dynamical, able thanks to its network, that

looks like him, to answer to all the challenges of his clients, in term of

development, whatever is the country in the world to furnish or the volume to be

produced”.

Actual Services company, Label7 France is not merely a Production company for

Textile Woven labels or bar codes/displays hangtags…. Label7 is one of the pioneer

in the creation of the sourcing labeling thanks to the insight of its creator, who

knew how to understand and to anticipate the needs of its clients and to develop a

customized services offer.

Label 7 put also at the disposal of its clients a packaging-merchandising service

offer, that guarantees the quality and visual integrity and harmony on a product

development. And this, to have a perfect mastery on all the Production line, both in

term of cost and delivery, thanks to a optimized inventory control, the flexibility

and ability to react of its international network, associated to an excellent

knowledge of the brands with whom it works with.

Services offer that is completed by the dynamical inventory control management in

warehouses.

5



Label 7 Group in the world

Label 7 France

NL7 International

NL7 Hangzhou

NL7 Hong

Kong

NL7 Bengladesh

NL7 Inde

NL7 Tunisie

(courant 2012)

NL7 Maroc

NL7 Turquie

6



Label 7 platforms details

CHINE NL7 Data Processing

(Hangzhou) Co Ltd

F4 Bldg3 No32 Avenue 16,

Economicial and Technicial

Development Area,

Hangzhou, Zhejiang, Chine

Contact: Mrs Nancy YAN

@: [email protected]

Tel: 86 571 2893 7600/01

Fax: 86 571 2893 7602

INDE NL7 India

B26, 1st floor - F.I.E.

Patparganj

- 110092 New-Delhi –

INDE/INDIA

Contact : Mr Pawan TYAGI


Tel: +91-0-11 432 610 00 -

+ 91 98 101 66 715

Fax: +91 -0-11 421 413 16

FRANCE Label 7

100, avenue du Général

Leclerc - ZA de l’Ourcq –

Lot 136-137

93692 Pantin Cédex

FRANCE

Contact: Mr Pablo OLIVEIRA


Tel: +0033(0)1.41.83.08.89

Fax: +0033(0)1.41.71.43.81

MAROC NL7 Morocco

37 rue Ali Bnou Abi Taleb

Quartier Le Parc

20250 Casablanca

MAROC/MOROCCO

Contact : Mrs Ibtissam

KOUCHAF


Tel : +212 522 278 927

Fax : +212 522 276 085

TURQUIE NL7 Fashion Tekstil

Urunleri Ticaret Limited

Perpa Ticaret Merkezi

B Blok Kat 8 –n°1006

Okmeydani – Sisli –34384

Istanbul

TURQUIE/TURKEY Contact :Mrs SINEM ozfirat/

Mrs Sevim KURT

Mail : [email protected]

[email protected]

Tel: +00 90 212 320 4164/65

Fax : 00 90 212 320 4166

7

BANGLADESH NL7 BD

House 8, Sector 11

Sonargaon Jonopath Road

Uttara Model Town C/A

DHAKA 1230

BENGLADESH

Contact: Mr Pawan TYAGI


Tel: +0088 0193 0600 699

+0088 0192 6211 814

mailto:[email protected]















Opening your account within

Label7

Please, your attention is required on the following pages.

When receiving your first order, please call our commercial department in order to :

• Register yourself, giving us your details, your delivery and invoicing addresses, your

email address (that will be your login), your European VAT number if you belong to

the EU.

This first step done, our commercial service will send you afterward by e-mail :

- The PRINTEMPS website address to place your orders.

- Your personal login and pass-word.

- A PDF instructions brochure to deal with the main website functions (validation of

orders process, cancelation, modification and tracking of orders). This PDF has to be

printed and read by your care to help you to get acquainted with this tool.

Our commercial department stays at your disposal to organize with you and if

needed a phone call meeting to start with you a small-training on how to use the

website and to help you to validate your first orders.

Please, note that all order validated on the website will be considerate to be a

definitive order coming from the supplier. It is extremely important that, before

validating an order, you check the content of each order. If the supplier does not

agree with the quantity of his/her order or any other item, he/she has to take

contact directly with his/her Principal: PRINTEMPS.

8



1) Terms of payment

If it is your very first order and commercial relation with Label7, you will be kindly

asked to pay for this first order, the entire amount of the order, to officialize the

creation of your account.

As mentioned in our Sales General Conditions, it is reminded to Suppliers that the term

of payment of the invoices produced by Label7 must be honored and respected. Should

the term of payments be overpassed, Label7 will assert its spare clause (clause de

reserve) right. Label7 will be then in the obligation to let PRINTEMPS immediately

knows of the non-payment of the invoices and about the imminent blocking of orders.

In case of repeated delays to honor its payments, the Direction of Label7 will prevails

itself to demand to the recidivist supplier to pay in advance all the forthcoming

orders, without any possible negotiation.

2) Delivery and Control of the orders:

The supplier has the possibility to choose its own carrier or to let Label7 managed the

delivery of the goods. The fees of transportation will be supported by the suppliers.

If the transportation is managed by Label7, no claim could be called regarding either

the cost of transportation or the custom clearance of goods. As mentioned in the

General Condition of Sales, the control of goods must be done imperatively under 8

working days after reception of the packages, to call for claim. After this period, no

contesting will be accepted or treated by Label7.

3) Validation of the orders:

It is reminded to suppliers to be careful in validating the order and we advice him/her

not to validate too quickly or too early his/her order, so that to let the opportunity to

PRINTEMPS to modify the pieces of information provided on the paper labels (prices..).

Additionally, we remind you that all validated order is systematically a due command

to be paid in time. The re-validation of a modified order will be automatically

reinvoiced to you.

9



A direct interface for your orders

10

Label7 France developed a validation website dedicated to the PRINTEMPS brand in order

to let the suppliers in charge of their orders, to follow them and to benefit from

additional services.

Hereafter the website address for PRINTEMPS: http://printemps.nl7-international.com

To access to the PRINTEMPS products, you will be asked to provide your login and

password, provided by our sales team further to your registration.

Be careful ! For your first log in, please go to your account and create a shipping address,

or you won’t be able to validate your orders !

We strongly advice you to print the instruction guide provided by PDF, in order to

familiarize yourself to the entire and available functions on the PRINTEMPS website.

http://boutique.burton.nl7-international.com/






PRINTEMPS’s products - Shop

Seal with AM

Small size

PRI SC 01

55X18mm

11

Seal with AM

Big size

PRI SC 02

70X25mm

Woven label with AM

PRI WLS AM

65X22mm

Sticker with AM

PRI STS

46X11mm

Woven label

PRI WL 01

35X10mm

PRI-STS-AM F

PRI-STS-AM

Hangtag with AM

PRI TGS 04 AM

55X55mm



PRINTEMPS’s Product - Shop

Woven label

PRI WL 02

50X15mm

Woven label

PRI WL 06

35X17mm

12

Homewear Woven label

PRI WL 07

65X65mm

Woven label

PRI WL 08

35X17mm

PRINTEMPS 100% COTON - COTTON

L 9 j 2 $ UTILISER DES DETERGENTS

NEUTRE USE NEUTRAL DETERGENT

MADE IN INDIA

Woven label

PRI WL 09

29X26mm

Size label

PRI SL D

XL

Hangtag

PRI TG 02

50X50mm

Link

PRI WLK ACC

12X500mm



PRINTEMPS’s Product -Shop

Woven Label

Slim

PRI WL10

55X9mm

Woven Label

Ajustée

PRI WL 11

55X9mm

13

Woven Label

Confort

PRI WL 12

55X9mm

Double Size Label

PRI SL 01

Button Pocket

PRI TG 01 Double

Retors

60X120mm



PRINTEMPS’s products – Order

validation

Price sticker

PRI-SP-P

40X30mm

14



Our commitments and Charter of

quality

1. Quality of the product manufactured,

2. Respect of the delay of production and delivery of the labeling products, whatever

is the Label7 platform in charge of the production or the country to be delivered,

3. Transparency of the information. Our clients can at any time and thanks to the tool

of supervision customized by our care, be informed of the state of progress of their

orders, their dispatch or delivery date.

4. Negotiation and control of prices to propose the best quality/price ratio, without

cutting down on services or quality of the final product,

5. Service minded oriented for our Client: PRINTEMPS, but as well and when we can for

its suppliers, in a desire of total collaboration and support, in link with the detail of

our collaboration agreed with our client,

6. Ethics and respect of the pieces of information that may be provided to us either by

our Client PRINTEMPS or its suppliers, orally or in writing. The confidence is the

cornerstone that binds the relation that we want to build with our clients and their

suppliers,

7. Professionalism and respect of the commitment taken,

8. Reactivity. The promptness with which one we honor the delivery of our products is

recognized by our clients. As well as our ability to help our clients or their suppliers out

when it is possible and in urgent situations.

15



Our General Conditions of Sales Article 1 – Object of the contract

The actual contract is defined to establish the conditions of services between Label7 and its subsidiaries for the suppliers of its Client, PRINTEMPS, which choose Label7 as a partner-provider in the development,

manufacturing and distribution of labeling, packaging or merchandising labels.

Article 2 : Description of the service and mutual obligations

2.1. Label7’s Obligations

Label7 and its subsidiaries abroad are committed in the service offer concluded with its client PRINTEMPS in :

- Providing and delivering to the supplier of the brand some labeling and packaging products that match the standards of quality of PRINTEMPS,

- Respecting its delivery delays that vary between 48h and 72h for all order, confirmed in

our systems before 5pm, everyday, either on our e-shop or through the sending of

computerized files in our systems,

- Putting a peculiar care in the preparation and shipment of orders, handled and managed

by a dedicated team and committed into the client relation,

- Responding to the suppliers of its Client by email or phone, from Monday to Friday,

form 9.00am to 6.00pm thanks to the effective intervention of our commercial team,

- Opening to the supplier a client account within Label7 or its platforms in which one will

be registered all the history of the set orders manufactured and delivered by Label7

France or its platforms. A client code will be then generated and given to all new

supplier who will have the responsibility to keep it carefully and for him/herself, as the

log-in and password that the Label7’s IT service could create in the future for each

supplier specifically in the future.

2.1. Supplier’s Obligations

The packaging-merchandising service provided by Label7 is specifically performed for the supplier mentioned either on the invoice or on the dispatch order set by Label7. The supplier then is entitled to get a

law usage (droit d’usage) on those products developed by Label7 or its subsidiaries but does not have any reproduction right, except copies to be used for his personal use and on his own.

Any other use needs then a preliminary agreement from the Brand or Label7 or its subsidiaries.

It is agreed that the supplier will have the responsibility and commits him/herself to :

- Check under D+8 (working days) the goods produced by Label7 and its subsidiaries, in quantity and quality, on pain to see all claim rejected. Any claim or complaint at the reception of goods, must be

reported by mail imperatively to the commercial management of the concerned platform,

- Get in touch with the Label7’s commercial teams from the beginning of the collaboration to organize a short training by phone on the e-shop and validation of orders and tracking system, so that to win in

autonomy as mentioned into the commercial framework (invoicing system concluded either at the attention of the Supplier or the Principal) ratified between Label7 and its Principal.

-To pay from the very first order the total amount of the first invoice by cheque, in order to let LabeL7 create his/her accounting and administrative file.

-To honor the Label7’s terms of payment, that are declared to be between 30 to 60 days, end of month. Should this term exceed, Label7 or its subsidiaries will be obliged to blacklist this supplier, to demand a

payment in advance for all the forthcoming orders and to get its Principal, the Brand, informed immediately about this problem. Label7 and its subsidiaries require the suppliers attention on the fact that any

orders not settled in time will be immediately blocked in our systems till its settlement and that, whatever is the urgency to deliver the order.

This document, provided to the Supplier at the opening of his/her account within Label7 France or its subsidiaries, will be reputed to have been read and accepted by the Supplier, unless to receive an email or

mail from his/her part stipulating his/her disagreement to honor one or all of those obligations and duties.

-Article 3 – Duration

-This agreement is reputed to last till the production and delivery of each order received by Label7 and its subsidiaries.

-Article 4 – Price and modes of payment

-4.1. Price are reputed non-negociable and are fixed directly by Label7 with its Principal, PRINTEMPS. All attempt of commercial negotiation between the Supplier and Label7 to get a rebate or a new price

will not be possible. All order is delivered to Label7 either thanks to the e-shop website developed by Label7 for its Principal or thanks to the transmission of IT files by the Principal, corresponding to the

schedule of conditions defined between PRINTEMPS and Label7.

The management of all the orders (validation, cancelation…) has to be done in the total respect of the rules implemented by Label7 and provided to the Supplier. The Commercial team of each platform stays

at the disposal of the Suppliers to answer their questions, to get trained to the tool created for the Principal. No order placed by mail or phone will be accepted and treated by the Label7’s teams.

4.2. In return of the work produced and delivered by Label7 to the Supplier, this last one commits himself (herself) to settle the payment of his/her invoice as agreed in the term of the commercial framework

(invoicing process either to the Principal or to the Supplier).

4.3. The payment will be made by cash, cheque, or transfer in a period comprised between 30 to 60 days from the reception of the invoice.

The non-payment of an invoice in the forecasted term of payment or any repeated non-payment, will authorize, without any previous information, Label7 or its subsidiaries to apply interest on arrears,

calculated on the amount to be paid. The interest rate implemented will be the legal rate that will came into force at the end of the term of payment mentioned on the invoice.

4.4. Reserve of Property

Products manufactured by Label7 and its subsidiaries are reputed being the property of Label7 and its subsidiaries till the complete payment of the goods delivered.

4.5. A detailed delivery voucher will be provided to the Supplier when goods will be delivered, in addition of an printed invoice sent by mail.

Article 5 – Delivery

5.1. The products are delivered in France or abroad, at the address mentioned by the Supplier when he set his/her order.

Postal charges are chargeable to the supplier except country platform opened to the brand. The supplier can if he wishes it to pass by a carrier of his choice.

Franco country platform of delivery (France, China) the orders will be charged to you for any requests of delivery outside these countries.

When Label7 is in charge of the delivery, he will work with the carrier company of his choice with which one he developed a partnership to offer to the Suppliers the possibility to track his/her order. A

tracking system is put at the disposal of the carrier from the website developed by Label7. The website address and the pass-word of the Supplier will be given to him/her by the Commercial Department after

he/she get registered at his Label7 commercial department’s platform.

5.2. the Label 7’s terms of Production and Delivery vary from 48hours at 72hours at reception of any order placed before 5pm. Label7 commits e itself to let the Supplier knows about all risk of delay in the

delivering of the goods.

Article 6 – Correspondence of Products

6.1. Damaged products during the transportation:

Should any trouble happens during the delivery, in particular a damage on the product, the Supplier must imperatively report this information to the carrier by mail or email under 48hours (working days) and

to let his/her Label7 commercial Department’s platform informed.

We strongly advice you to check the content of your package(s) in front of the carrier and to register your eventual comments on the delivery voucher, in keeping a copy by your side.

6.2. A defective product will be replaced by an identical one, except if the default of the product has been provoked by an inappropriate use of it by the Supplier or by a shift of the Product’s characteristics,

performed by the Supplier.

If the default of the product is attributable to the Supplier, the product will then not be refunded or changed and no credit note will be offered.

Should the good be replaced, the transportation fees will be supported by the Label7 platform’s concerned.

16



Our General Conditions of Sales Article 7 – Responsibility

Label7 and its subsidiaries will bring all their attention to deliver in term of quality and time all the goods to be provided to the Supplier, in the respect of the Commercial framework set with its Principal,

PRINTEMPS. Label7 will not assume the responsibility of a failure or delay involved in the use of its products by the Supplier.

Label7 and its subsidiaries would not be responsible of any delay or default in the proceeding of its obligations as soon as the default will be attributable to an independent event or case of absolute necessity

(strikes of the airline transportations…). In the case of a delivery in another country than the same platform country, the Addressee (Supplier) will have the obligation to pay all the taxes related to the

importation of goods in his/her country.

Label7 is responsible for the supply of documents necessary for the carrier to realize the customs clearance of the goods, except to miss in this obligation. The responsibility of Label7 could not be engaged in

case of blocking in customs. The supplier could not call upon any rebate on prices for such a reason.

The obligation of Label7 and its subsidiaries is an obligation of means. Label7, by no way, will take care of any compensation related to immaterial damages such as commercial loss, loose of benefits or loose of

income undertaken by his client, the Principal or any damage undergone by a Third party.

Article 8 – Termination

Label7 and its subsidiaries reserve the right to cancel by rights or to pursue the execution of the commitment of services with the Supplier, without prejudice of his right law of immediate collection of the

debts to be paid. And this, should the invoice to be paid, in the respect of the term of payment and after the 1st phone call, mail or email, performed by its accounting department, has not been honored.

Article 9 – Disputes

The actual commercial framework, is subjected to the French Law.

In the eventuality of a dispute on the interpretation and/or the execution of commercial framework, the parts will try hard to find an amicable solution or an arbitration in the conditions fixed by articles 1442

and followed of the French new Civil Procedure Code.

In case of failure, they will subject their dispute with the Commercial Court of the seat of Label7 France.

17



All the French and worldwide Label7 teams hope to have brought to you a lighting on

the way we daily work and to have answered to your first questions.

We thank you for your confidence and do hope that this new collaboration will be the

beginning of many other ones and that, all-together and focused on a same objective,

we will be able to bring entire satisfaction to our common Client: PRINTEMPS.

Our sales department and teams stay at your disposal for any further request. Please,

do not hesitate to call them if needed at +33.1.41.83.08.89.

Thank you for your attention,

With our best regards,

The Managing Direction

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Printemps Process Guide process guide 2011.pdf · Textile Woven labels or bar codes/displays...

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