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© 2009 Mountain Goat Software © Copyright Mountain Goat Software ® Prioritizing Your Product Backlog Mike Cohn [email protected] June 8, 2010 © Copyright Mountain Goat Software ® ® Mike Cohn Founding member and director of Agile Alliance and Scrum Alliance Founder of Mountain Goat Software Doing Scrum since 1995 Started my career as a programmer 1 2
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Page 1: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© 2009 Mountain Goat Software© Copyright Mountain Goat Software®

Prioritizing Your Product Backlog

Mike Cohn

[email protected]

June 8, 2010

© Copyright Mountain Goat Software®

®

Mike CohnFounding member and director of Agile Alliance and Scrum Alliance

Founder of Mountain Goat Software

Doing Scrum since 1995

Started my career as a programmer

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Page 2: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Formal prioritization approaches forChoosing among projects

Choosing between “epics” or “big features”

An informal approach (expert opinion)Once you’ve selected the epics / big features

© Copyright Mountain Goat Software®

®

Features that are too small cannot be effectively prioritized against each otherWhat’s more important in a word processor?

The A key or the E key?

Tables or undo?

What’s more important on a car?The left front wheel or the right front wheel?

Increased leg room or a larger engine?

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Page 3: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

© Copyright Mountain Goat Software®

®

Prioritize epics then open them up to optimize release contents

The release

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Page 4: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Kano analysis

Expert opinion

Theme screening

Theme scoring

Relative weighting

Financial analysis

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®

Non-financialprioritization

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Page 5: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

• Must be present in order for users to be satisfied

Mandatory / Baseline

• The more of it, the better

Linear

• Features a user doesn’t know she wants, until she sees it

Exciters / Delighters

© 2009 Mountain Goat Software© Copyright Mountain Goat Software®

®

Impact on user satisfaction

FeaturePresence

Satis

fact

ion

Low

Hig

h

Low High

Exciters/Delighters

MandatoryLinear

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Page 6: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

To assess whether a feature is baseline, linear, or exciting we can:

Sometimes guess

Or survey a small set of users (20-30)

We ask two questionsA functional question

How do you feel if a feature is present?

And a dysfunctional questionHow do you feel if that feature is absent?

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®

If your hotel room includes a free

bottle of water, how do you feel?

I expect it to be that way.I like it that way.

I am neutral.I can live with it that way.

I dislike it that way.

If your hotel room does not include a

free bottle of water, how do you

feel?

I expect it to be that way.I like it that way.

I am neutral.I can live with it that way.

I dislike it that way.

Functionalform ofquestion

Dysfunctionalform ofquestion

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Page 7: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Categorizing an answer pair

Dysfuncctional Quuestion

Like Expect Neutral Live with Dislike

Like

Expect

Neutral

Live with

Dislike

Q E E E L

R I I I M

R I I I M

R I I I M

R R R R Q

Func

tiona

lQ

uest

ion

MandatoryLinearExciter

QuestionableReverseIndifferent

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®

Aggregating results

Apply stylesheets

Automate report execution

Export reports to PowerPoint

3 11 31 1 3 2

4 22 20 4 1 0

21 9 14 5 1 1

Que

stio

nabl

e

Rev

erse

Indi

ffere

nt

Man

dato

ry

Line

ar

Exci

ter

The

mes

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Page 8: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

All of the baseline featuresBy definition, these must be present

Some amount of linear features

But leaving room for at least a few exciters

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®

You are thinking about buying a new eco-friendly car. Identify examples of:• Mandatory features• Linear features• Exciters

Your new car

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Page 9: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Assess the impact of having a story/theme from 1-9

Assess impact of NOT having it from 1-9

Calculate the value of each story or theme relative to the entire product backlog

This gives you the relative value of that story or theme

Estimate the cost of each story theme

Calculate the cost of each story or theme relative to the entire product backlog

This gives the relative cost of that story or theme

Priority is given by (Relative Value ÷ Relative Cost)

© Copyright Mountain Goat Software®

®

Relative weighting: an example

More investment choices

Portfolio rebalancing

Comply with new law

Total:

Rel

ativ

e Be

nefit

Rel

ativ

e Pe

nalty

Tota

l Val

ue

Valu

e Pe

rcen

t

Estim

ate

Cos

t Pe

rcen

t

Prio

rity

8

9

1

6

2

9

14

11

10

35

40

31

29

100

64

40

42

146

44

27

29

100

91

115

100

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Page 10: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

• You are the VP of Product Development at MyCookSpace.com, a social networking site

• You have a minimally functional site up with 4,000 registered cooks

• You are trying to grow that to 400,000 as quickly as possible before you run out of money

• You are also interested in other features that result in revenue

• Identify 4-5 epics or big features to develop• Complete a relative weighting worksheet

• Make reasonable but wild guesses at development effort estimates

Prioritizing MyCookSpace.com

© Copyright Mountain Goat Software®

®

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Page 11: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

Relative Benefit

Relative Penalty

Total Value

Value Percent

Estimate

Cost Percent

Priority

Themes

Tota

l:10

010

0

Tota

l Val

ue =

Rel

ativ

e Be

nefit

+ R

elat

ive

Pena

lty (!

wei

ghts

if u

sed)

Valu

e Pe

rcen

t = T

otal

Val

ue ÷

"(T

otal

Val

ue)

Cos

t Per

cent

= E

stim

ate

÷ "E

stim

ate

Prio

rity

= Va

lue

Perc

ent /

Cos

t Per

cent

(hig

her =

hig

her p

riorit

y)

Relative Weighting Worksheet

Page 12: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Focus needs to be on delivering value to the customer

But consider these four factors1. Delivery of new capabilities

2. Development of new knowledge

3. Mitigation of risk

4. Changes in relative cost

© Copyright Mountain Goat Software®

®

Identify around 5-9 selection criteria for what is important in the next release

Select a baseline themeLikely to be included in the next release

Understood by most team members

Assess each candidate theme relative to the baseline theme

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Page 13: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Theme screening: an example

Continue?

The

me

ARank

Net Score

Generates revenue in Q2

Starts us integrating product lines

Competitiveness with ABC Corp.

Importance to existing customers +

+

+

0

The

me

B

+

0

0

Epic

C

Base

line

The

me

The

me

D

Epic

E

Epic

F

+3 0

0

0

0

−1

0

0

0

0

0

0

+

+

+1

+

0

0

0

0

0

+

+

+2

1 7 34 4 4 2

N N NY Y Y Y

Sele

ctio

n cr

iteri

aThemes

+ = better than0 = same as− = worse than

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®

Like theme screening but selection criteria are weighted

Need to select a baseline theme for each criteriaAvoids category compression

Each theme is assessed against the baseline for each selection criteria

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Page 14: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

3.90

1 3 2

Yes No Yes

Theme scoring: an example

Continue?

Rank

Net Score

Generates revenue in Q2

Starts us integrating product lines

Competitiveness with ABC Corp.

Importance to existing customers

Wei

ght

Rat

ing

Theme A

Wei

ghte

d Sc

ore

3

2

3

5

0.75

0.20

0.45

2.50

Rat

ing

Epic B

Wei

ghte

d Sc

ore

1

3

4

2

2.15

0.25

0.30

0.60

1.00

Rat

ing

Theme C

Wei

ghte

d Sc

ore

4

3

4

3

3.40

1.00

0.30

0.60

1.50

25%

10%

15%

50%

© Copyright Mountain Goat Software®

®

•Using the same themes identified forthe relative weighting exercise, completea theme screening or theme scoring worksheet for MyCookSpace.com

Theme screening or scoring

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Page 15: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

Net score

Rank

Continue?

+ = Better than 0 = Same as − = Worse than

Theme Screening WorksheetS

elec

tion

Crit

eria

Themes

Page 16: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

Weight

RatingW

eigh

ted

Sco

re

Rating

Wei

ghte

d S

core

Rating

Wei

ghte

d S

core

Rating

Wei

ghte

d S

core

Rating

Wei

ghte

d S

core

Net

Sco

re

Ran

k

Con

tinue

?

Sel

ectio

n C

riter

ia

The

me

Sco

ring

Wor

kshe

et

Page 17: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Financialprioritization

© Copyright Mountain Goat Software®

®

All financial decisions involve three elementsHow much?

How long?

At what interest rate?

If you’re buying a house:It’s a $220,000 loan

For 30 years

At 7% per year

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Page 18: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

© Copyright Mountain Goat Software®

®

Year

Projeect A Projeect B

Investment Return Investment Return

0

1

2

3

4

5

$1,000 $1,000

$200 $3,000

$300 $500

$500 $300

$3,000 $200

$0 $0

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Page 19: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

A dollar today is worth more than a dollar a year from now

I’ll gladly pay you on Tuesday for a hamburger

today.

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®

Calculating the value of future dollars

To buy a $5 hamburger next Tuesday…

To buy a $5 hamburgerin a year, how much doI put in the bank today?

I would put around $4.99 in the bank today

$5.001+0.10

$5.001.10

$4.54==

Assumes 10% interest rate

The present value of $5.00 a year from now

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Page 20: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© 2009 Mountain Goat Software© Copyright Mountain Goat Software®

®

Present value of one future amount

Future Value1+interest rate

PresentValue =

$5.001+0.10

= $4.54An example:

GeneralizingFV

(1+i)tPV =

Simplifying

PV = FV(1+i)-t

© Copyright Mountain Goat Software®

®

The present value of a stream of cash flows

Measures the return on a theme or project as an amount of money

Ft(1+i)-tNPV(i) = ∑ t=0

n

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Page 21: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Quarter Cash Flow (1+i)-t Discounted

Cash FlowRunning

Total

0

1

2

3

4

-200 1.000 -200 -200

-600 0.971 -583 -783

100 0.943 94 -689

300 0.915 275 -414

500 0.888 444 30

• Assuming 12% annual discount rate (3% / quarter)

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®

Quarter Cash Flow Discounted Cash Flow (3%)

Discounted Cash Flow (6%)

01234

Total

–200 –200 –200–600 –583 –783100 94 –689300 275 –414500 444 30100 30 –29

• NPV is highly sensitive to the chosen discount rate

Do the project under these circumstances

But not under these

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Page 22: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© 2009 Mountain Goat Software© Copyright Mountain Goat Software®

®

Comparing NPVs

Highest NPV brings the most present-value dollars to the company

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®

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Page 23: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Rather than expressing returns in dollars, we’d like to express return as a percentage

Allows for direct comparisons

NPV = how much money a project will return

ROI = how quickly an investment will grow

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®

IRR = Internal Rate of ReturnOften called Return On Investment (ROI)

The interest rate at which NPV is 0

0 = PV (i*) = Ft 1+ i( )− tt= 0

n

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Page 24: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

IRR gives us the discount rate at which we don’t care whether or not we do the project

We don’t make $30; we don’t lose $29; we break even

Quarter Cash Flow Discounted Cash Flow (3%)

Discounted Cash Flow (6%)

01234

Total

–200 –200 –200–600 –583 –783100 94 –689300 275 –414500 444 30100 30 –29

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®

Use Excel’s irr function

+irr({−200, −600, 100, 300, 500})

An investment made on the first day of the project

Cash flows for remainder of

project(4 quarters)

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Page 25: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

AdvantagesYou don’t need to guess at a discount rate like with NPV

Can be used to directly compare projects

DisadvantagesCalculation is hard to do by hand (but easy in Excel); may lead to numbers being distrusted

Cannot use in all circumstances

e.g., once cash flow turns positive, it stays positive

© Copyright Mountain Goat Software®

®

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Page 26: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© 2009 Mountain Goat Software© Copyright Mountain Goat Software®

®

Payback periodThe amount of time before an initial investment is paid back

I loan you $5. You pay me back $1/week. The payback period is 5 weeks.

Quarter Cash Flow Running Total

01234

-200 -200-200 -400100 -300300 0500 500

© Copyright Mountain Goat Software®

®

AdvantagesCalculation is very easy

Measures the duration of financial risk

Longer payback period = greater risk

DisadvantagesDoesn’t consider the time-value of money

Doesn’t measure profitability at all

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Page 27: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Quarter Cash Flow

(1+i)-t

i=3%Discounted Cash Flow

Running Total

01234

-200 1.000 -200 -200-200 0.971 -194 -394100 0.943 94 -300300 0.915 275 -25500 0.888 444 419

• Discount future cash flows and determine when the investment is paid back

Discounted payback period = 4 quarters

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®

Net Present Value (NPV)Sum of discounted future cash flows

Expresses return as an amount of money

Return on Investment (ROI) / Internal Rate of ReturnThe interest rate at which NPV = 0

That is, at which you’d be indifferent to the investment

Expresses return as a percentage

Discounted payback periodAmount of time before discounted returns equal the investment

Expresses return as an amount of time

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Page 28: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

© Copyright Mountain Goat Software®

®

Upcoming public classes

Seemountaingoatsoftware.com

for details

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Page 29: Prioritizing Your Product Backlog - Mike Cohn · the entire product backlog This gives you the relative value of that story or theme Estimate the cost of each story theme Calculate

© Copyright Mountain Goat Software®

®

Mike [email protected]

twitter: mikewcohn(720) 890−6110

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