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Proactive Displays and other examples of Living Labs, 2004-02-27 UCSD

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IntelIntel ResearchResearch www.intel.com/research

Proactive Displays& the Experience UbiComp ProjectProactive Displays& the Experience UbiComp Project

Joe McCarthyJoe McCarthy

Intel Research SeattleIntel Research Seattle

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www.intel.com/researchIntelIntel ResearchResearch 2

Exploratory Research

The model of Intel Research

Exploratory Research

The model of Intel ResearchSamplingSampling

UniversityUniversity

GrantsGrants

&&LabletsLablets

DetectionDetectionDiscontinuity?Discontinuity?

Build Prototypes &Build Prototypes &

Systems PerspectiveSystems Perspective

StrategicStrategic

DecisionDecision

Research AmplificationResearch Amplification

Lablet ProjectsLablet Projects

Internal Research ProjectsInternal Research Projects

GrantsGrants

Tech DevelopmentTech Development

Intel CapitalIntel Capital

NewNewRoadmapRoadmap

ConcurrentConcurrent

ResearchResearch

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www.intel.com/researchIntelIntel ResearchResearch 3

Intel Research LabletsIntel Research Lablets

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www.intel.com/researchIntelIntel ResearchResearch 4

Living LabsLiving Labs

LaboratoryLaboratory

³a place equipped f or exper imental study in a science³a place equipped f or exper imental study in a scienceor f or testing and analysis´ (Merr iamor f or testing and analysis´ (Merr iam--Webster)Webster)

Often carefully instrumented and contr olledOften carefully instrumented and contr olled

Living Laboratory: var iations on a themeLiving Laboratory: var iations on a themeVersion 1: ³Walk the talk´Version 1: ³Walk the talk´

Exper imenters as participantExper imenters as participant--obser vers within the labobser vers within the lab

Version 2: ³Br ing the mountain to Mohammed´Version 2: ³Br ing the mountain to Mohammed´

Deploy f or use by others in realDeploy f or use by others in real--world settings outside the labworld settings outside the lab

Version 3:Version 3:

The laboratoryThe laboratory isis a living organisma living organism

Living Labs @ UCSD:Living Labs @ UCSD:

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www.intel.com/researchIntelIntel ResearchResearch 5

Living Labs @ Intel ResearchLiving Labs @ Intel Research

PlanetLabPlanetLab: An open platf or m f or developing,: An open platf or m f or developing,deploying and accessing planetarydeploying and accessing planetary--scale ser vicesscale ser vices

150 sites, 20 countr ies, 450 research pr ojects150 sites, 20 countr ies, 450 research pr ojects

www.planetwww.planet--lab.orglab.org

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www.intel.com/researchIntelIntel ResearchResearch 6

Living Labs @ Intel ResearchLiving Labs @ Intel Research

Wireless Sensor Nets (Motes)Wireless Sensor Nets (Motes): embedded chips: embedded chipsand sensing devices integrated into ob jects andand sensing devices integrated into ob jects andlocations that are part of our daily liveslocations that are part of our daily lives

GreatD

uck IslandGreatD

uck Islandwww.greatduckisland.netwww.greatduckisland.net

Wireless VineyardsWireless Vineyards

http://www.intel.com/labs/features/rs01031.htmhttp://www.intel.com/labs/features/rs01031.htm

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www.intel.com/researchIntelIntel ResearchResearch 7

Living Labs @ Intel ResearchLiving Labs @ Intel Research

Place LabPlace Lab: An open platf or m f or making pr ivacy: An open platf or m f or making pr ivacy--obser vant, locationobser vant, location--enhanced web ser vices availableenhanced web ser vices availablein a wide var iety of daily, realin a wide var iety of daily, real--world, situationsworld, situations

www.placelab.orgwww.placelab.org

ExtendingExtending ActiveCampusActiveCampus to new areas and communitiesto new areas and communities

Bill Gr iswold (CSE),Bill Gr iswold (CSE), et al et al ..

activecampus.ucsd.eduactivecampus.ucsd.edu

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www.intel.com/researchIntelIntel ResearchResearch 8

Living Labs @ a ConferenceLiving Labs @ a Conference

AutoSpeakerID Ticket2Talk NeighborhoodWindow

Proactive Displays & The Experience UbiComp Project

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www.intel.com/researchIntelIntel ResearchResearch 9

Displays in Context(s)Displays in Context(s)

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www.intel.com/researchIntelIntel ResearchResearch 10

Proactive DisplaysProactive Displays

Displays + sensors (+ algor ithms + policies + «)Displays + sensors (+ algor ithms + policies + «)

sensesense & & respond respond appropr i ately appropr i ately to theto the people people && activitiesactivities taking place nearbytaking place nearby

Issues:Issues:Context(s)Context(s)

Where should they go?Where should they go?

ContentContent

What should they show?

What should they show?

Interaction modelsInteraction models

How will they know?How will they know?

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www.intel.com/researchIntelIntel ResearchResearch 11

Proactive Displays

in the Large

Proactive Displays

in the Large

Sunset @ 200MHz (PARC)

Love Board (Hachiko Crossing)

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www.intel.com/researchIntelIntel ResearchResearch 12

Proactive Displays

in the Large

Proactive Displays

in the Large

 Alar is E-boards(www.alar is.net)

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www.intel.com/researchIntelIntel ResearchResearch 13

Proactive Displays

in the Small

Proactive Displays

in the SmallConvergence of Motes & DisplaysConvergence of Motes & Displays

Mote pr ocessor + radio + LCDMote pr ocessor + radio + LCD

Ultra low power Ultra low power Future: biFuture: bi--stable, color, reflective displaysstable, color, reflective displays

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www.intel.com/researchIntelIntel ResearchResearch 14

Proactive Displays

Research

Proactive Displays

ResearchGoalsGoals

TechnologyTechnology--mediated Interactions:mediated Interactions:

Explore how pr oactive displays can create, maintain or enhanceExplore how pr oactive displays can create, maintain or enhancerelationships among people that are nearbyrelationships among people that are nearby

Living Lab(s):Living Lab(s):

Design, build, deploy, & evaluate a suite of applications f or public,Design, build, deploy, & evaluate a suite of applications f or public,realreal--world settingsworld settings

Calm Technology:Calm Technology:

Minimally intrusive, leverage existing practices (& devices, «)Minimally intrusive, leverage existing practices (& devices, «)

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www.intel.com/researchIntelIntel ResearchResearch 15

Experience UbiCompP

roject

Experience UbiCompP

rojectDesire f or Desire f or mutual revelationmutual revelationshow & tell about you & your work;show & tell about you & your work;

learn about others & their worklearn about others & their work

Restr ictedRestr icted contextscontexts

Paper / panel sessionsPaper / panel sessionsDemo / poster sessionsDemo / poster sessions

Reception / breaksReception / breaks

 Available Available contentcontentExplicit: registration inf o Explicit: registration inf o 

Implicit: homepage data miningImplicit: homepage data mining

InteractionInteractionRegister, activate and wear tags dur ing the conferenceRegister, activate and wear tags dur ing the conference

Opt out at any time (delete pr of ile, discard tag)Opt out at any time (delete pr of ile, discard tag)

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www.intel.com/researchIntelIntel ResearchResearch 16

RegistrationRegistration

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www.intel.com/researchIntelIntel ResearchResearch 18

Experience!Experience!

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www.intel.com/researchIntelIntel ResearchResearch 19

Neighborhood

Window

Ticket2Talk

Kiosk

AutoSpeakerID

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www.intel.com/researchIntelIntel ResearchResearch 20

AutoSpeakerIDAutoSpeakerID

Keynote/Paper/Panel Q&A ³augmentation´Keynote/Paper/Panel Q&A ³augmentation´

RFID: antenna (micr ophone), tag (badge)RFID: antenna (micr ophone), tag (badge)

Display photo, name, aff iliationDisplay photo, name, aff iliation

Visual augmentation of common [oral] practiceVisual augmentation of common [oral] practice

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www.intel.com/researchIntelIntel ResearchResearch 21

AutoSpeakerIDAutoSpeakerID

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www.intel.com/researchIntelIntel ResearchResearch 22

Ticket2TalkTicket2Talk

Coffee BreakCoffee Break

Ex  pl ici tly Ex  pl ici tly pr ovided contentpr ovided content

S ing leS ing le person (at a time)person (at a time)

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www.intel.com/researchIntelIntel ResearchResearch 23

Ticket2TalkTicket2Talk

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www.intel.com/researchIntelIntel ResearchResearch 24

Ticket2TalkTicket2Talk

Queue Management: balancing freshness & fairnessQueue Management: balancing freshness & fairness

Tag recency: +Tag recency: +

Ticket recency:Ticket recency: --

Minimize thrashingMinimize thrashing

5seconds of fa

me

5seconds of fa

me

 NumTickets

ter TicketCoun NumTicketsw

iod TimeOutPer 

agSeenTimeSinceT iod TimeOutPer w P 

i

ii

,min2

1

v

!

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www.intel.com/researchIntelIntel ResearchResearch 25

Neighborhood WindowNeighborhood Window

Demonstrations & Poster SessionDemonstrations & Poster Session

Im pl ici t Im pl ici t content (mined fr om homepages)content (mined fr om homepages)

GroupsGroups of people (& their words / phrases)of people (& their words / phrases)

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www.intel.com/researchIntelIntel ResearchResearch 26

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www.intel.com/researchIntelIntel ResearchResearch 27

Neighborhood WindowNeighborhood Window

TouchGraph visualization toolTouchGraph visualization tool

People (picture, name)People (picture, name)

Words fr om homepages (and/or interests)Words fr om homepages (and/or interests)

N ³unique´ words (TFIDF)N ³unique´ words (TFIDF)

2(N2(N± ±1) ³shared´ words1) ³shared´ words

CrawlingCrawling

Only within domainOnly within domain

Issues: frames, size, languageIssues: frames, size, language

PhrasesPhrasesNP = [ad jective]* noun+ [PP]*NP = [ad jective]* noun+ [PP]*

PP = preposition NPPP = preposition NP

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www.intel.com/researchIntelIntel ResearchResearch 28

EvaluationEvaluation

Sur vey (as of Nov. 6, 2003)Sur vey (as of Nov. 6, 2003)

500 attendees500 attendees

250 participants (50%)250 participants (50%)

94 respondents (61 were participants)94 respondents (61 were participants)

PositivePositive NegativeNegative No Impact / NRNo Impact / NR

 AutoSpeakerID AutoSpeakerID 7171 1010 1313

Ticket2TalkTicket2Talk 3939 33 5252

NeighborhoodNeighborhoodWindowWindow

2121 22 7171

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www.intel.com/researchIntelIntel ResearchResearch 29

ExperiencesExperiences

AutoSpeakerIDAutoSpeakerID50% of questioners¶ tags detected50% of questioners¶ tags detected

Intr oductions: oral only, visual only, visual + oralIntr oductions: oral only, visual only, visual + oral

Spelling, intelligibility (international conference)Spelling, intelligibility (international conference)

Liberties taken with pictures, names and/or aff iliationsLiberties taken with pictures, names and/or aff iliations³I¶m the real Trevor!´, ³University of Tigger´³I¶m the real Trevor!´, ³University of Tigger´

Ticket2TalkTicket2TalkConversations, awareness about new & oldConversations, awareness about new & old

 Amar one, Kiteboarding, PL AY Studio Amar one, Kiteboarding, PL AY Studio

³Who¶s Ken Anderson?!´³Who¶s Ken Anderson?!´NeighborhoodWindowNeighborhoodWindow

Similar to T2T, though more of a novelty factor (and more noise)Similar to T2T, though more of a novelty factor (and more noise)

Common acquaintancesCommon acquaintances

³red bishops´, Death Valley³red bishops´, Death Valley

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www.intel.com/researchIntelIntel ResearchResearch 30

Lessons LearnedLessons Learned

Prepare f or failuresPrepare f or failures

Networking issuesNetworking issues

Prepare f or successPrepare f or success

No kiosks like more kiosks (5% vs. 50% vs. 95%)No kiosks like more kiosks (5% vs. 50% vs. 95%)

Don¶t be overpr otectiveDon¶t be overpr otective

Expect unanticipated uses « within limitsExpect unanticipated uses « within limits

Design f or noiseDesign f or noise

Expect noise, leverage it in the designExpect noise, leverage it in the design

Limits of ³inf or med consent´Limits of ³inf or med consent´

Conflict between statistical paradigm and UI paradigmConflict between statistical paradigm and UI paradigm

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www.intel.com/researchIntelIntel ResearchResearch 31

Future WorkFuture WorkConference appsConference apps

 ASID: additional sensor (floor mat) ASID: additional sensor (floor mat)

T2T: queue managementT2T: queue management

NW: mining algor ithmsNW: mining algor ithms

New contexts (or living labs)New contexts (or living labs)

³Third´ places³Third´ places

Coffee shop, campus commonsCoffee shop, campus commons

 Additional sources of content Additional sources of content

Bluetooth (phones, Personal Ser ver)Bluetooth (phones, Personal Ser ver)

WiFi (laptops, Place Lab)WiFi (laptops, Place Lab)

Blogs, wishlists, playlists, «Blogs, wishlists, playlists, «VisualizationsVisualizations

 Abstract / generative Abstract / generative

WebCollage, Emotional MapWebCollage, Emotional Map

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www.intel.com/researchIntelIntel ResearchResearch 32

The risks & rewards

of Living Labs

The risks & rewards

of Living LabsOutside the labOutside the lab

Uncontr olled conditions, multiple potential failure pointsUncontr olled conditions, multiple potential failure points

More realistic scenar ios of useMore realistic scenar ios of use

Outside participantsOutside participantsValue pr opositions, usability, safetyValue pr opositions, usability, safety

More realistic usageMore realistic usage

On the wholeOn the whole

Not a replacement f or carefully contr olled exper imentationNot a replacement f or carefully contr olled exper imentation

Necessary f or explor ing communityNecessary f or explor ing community--or iented technologiesor iented technologies

« and many other technologies as well« and many other technologies as well

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www.intel.com/researchIntelIntel ResearchResearch 33

For more informationFor more information

Joe McCarthyJoe McCarthy

 [email protected]  [email protected] 

seattleweb.intelseattleweb.intel--reseach.net/people/mccarthyreseach.net/people/mccarthy

Pr oactive DisplaysPr oactive Displayswww.pr oactivedisplays.orgwww.pr oactivedisplays.org

UbiCompUbiComp

www.ubicomp.orgwww.ubicomp.org

Intel ResearchIntel Research

www.intel.com/researchwww.intel.com/research

Thanks! « Questions?


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