Date post: | 08-Aug-2015 |
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Design |
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Session Overview
Overview of conceptual and theoretical framings for approach
Share insights taken from examples of practice
Apply insights to case study
Session Overview
10.00am – 10.50 am Cultural ProbesPresentation
Group Work - Case Study
Group Feedback
11.10am – 12pm Storytelling
Presentation
Group Work - Case Study
Group Feedback
What do you already know about cultural probes?
Group ideas here ….
Alternative to ethnographyPhysical things participants change (diary, balloon, workbook, artefact)Throwing a pebble into a lake and watching the ripplesQuestions you raiseMore artistic way of unearthing experiences Something to provoke a responseIs it an intervention or not?Should it be a physical thing?Non-scientific - provoking a response and seeing where things go
Bill Gaver
Packages (maps, postcards)Provoke inspirational responsesReturn fragmentary data over timeContinuing conversation Opportunities to discover new pleasures, new forms of sociability and new cultural formsConceptual art (Dada, Situationist International)Elderly people in diverse communitiesPragmatic concerns; bridge distances Gaver, B., Dunne, T. & Pacenti, E. Cultural Probes. Interactions 6, 1 (1999) 21-29.
Jayne Wallace
Tools for design and understandingDirected craft objects used in empathic engagementsIssues focused on self-identity and personal significanceSmall in scaleMateriality and form are designed to relate specifically to a particular question and contextPose questions through gentle, provocative, creative means Intriguing ways [for participants] to consider a questionForm a response through the act of completing
Wallace, J., McCarthy, J., Wright, P.C., Olivier, P. Making Design Probes Work. In Proc. CHI’13. NY: ACM Press (2013) 3441-3450.
Making sense through probes
field people context
research agenda
personalexperience
sensibilities capabilities
‘[…] my husband did not spend time with me. He lived
in his own world. […] I started to worry because my
husband was drinking, smoking and taking drugs. He
would take money secretly from the house. He would
tell me that the kids were not his and that I had
boyfriends. He told me I had to go. I really worried
about all these things. I got stressed and was
thinking ‘What’s going on?’
Huzna
CONTEXTInternational Women’s Centre
CONTEXTInternational Women’s Centre
‘[…] I came to the Centre and joined the group and
we can come and enjoy each other’s company. We
forget all our sadness, it’s an enjoyable time. I’m
doing courses here because I want to establish a
future for my kids, because I don’t want them to pass
through life worrying. I don’t want my kids to worry
like me.’
Huzna
DIGITAL PORTRAITS
1. workshop process
2. designed objects
3. crafted digital and material objects
4. reflection
Portrait pack: digital camera, sound recorder, inspiration tokens, portrait frame, velvet bag
‘Photograph or sound record things (people, places, objects,
sensory experiences) that you value in your life today’
DESIGNED OBJECTS
WORKSHOPS
10 weeks, 2 hours per week Nov 2011 – Feb 2012
Week 1 – Introductions, consent and questionsWeek 2 – Group discussion, consent and questionsWeek 3 – Photo-sharing, transferring and printingWeek 4 – Selection & collageWeek 5 – Putting photographs in storyboard sequencesWeek 6 – Storyboard sequence review and changeWeek 7 – Writing words and / or choosing soundsWeek 8 – Adding sounds and words to videoWeek 9 – Finalise VideoWeek 10 – Group viewing & discussion. Review anonymity and
consent
Learning from the process
• Making probes to make sense of issues
• Encourages concrete decision making about what you think you know
• Constant negotiation and dialogue • Work is not just in the crafted
artefacts, but also in the articulation work around them
Case Study
We are currently exploring the potential of place-based social networks for older adults in Newcastle. The purpose is to develop inspiration for experimental and imaginative situated digital networking for older adults in urban environments.
Work together to develop ideas for a probe pack to understand experiences of how older adults socially engage with the city.
Things to think about
DistancePresumptionContactExperienceActionNaming
Symbolism MetaphorMaterials
ThingsInvitation
Ethics
Opportunities & Challenges
What do you already know about storytelling?
Group ideas here ….Pastiche scenarios – genre (sci-fi / film noir) characterise – narrative to get a point acrossMysteries Fiction / non-fictionStoryboardsLife stories Disembody yourself – third person – far removed see new perspectivesForum Theatre
Wright & McCarthy
‘… stories are essential to the human condition because it is only when the events of our lives, our experiences, are transformed into a story that we become agents of our history.’ [p. 27]
Wright, P. & McCarthy, J. Making Sense of Experience in Experience-Centred Design. In Experience-Centred Design: Designers, Users, and Communities in Dialogue (Synthesis Lectures on Human-Centred Informatics), Morgan & Claypool, California (2010) 27-38.
Wright & McCarthy
‘We know users and their experiences through the stories they tell, and we reconstruct and re-tell in another context (e.g., discussion with the design team). (…) Creating a tradition of narration in experience-centred design, of creating, telling, sharing, and listening to stories, may enhance the community’s ability to imagine otherness and use it in design.’ [p. 37]
Wright, P. & McCarthy, J. Making Sense of Experience in Experience-Centred Design. In Experience-Centred Design: Designers, Users, and Communities in Dialogue (Synthesis Lectures on Human-Centred Informatics), Morgan & Claypool, California (2010) 27-38.
Brandt, Binder & Sanders
‘… storytelling holds not only much of what is remembered but also clues to what should be done in the future. In a Participatory Design practice, the telling of the community goes hand in hand with the making of things that make the community imagine and rehearse what may be accomplished in the collaboration’ [p. 148]
Brandt, E., Binder, T. & Sanders, E.B.N. Tools & Techniques: Ways to engage telling, making and enacting. In The International Handbook of Participatory Design. Routledge, London (2013) 145-181.
Brandt, Binder & Sanders‘… stories not only recount past events but also convey the speaker’s moral attitude towards these events’ [p. 152] ‘… narratives are ‘well suited to transmit the part of social knowledge that concerns history, values and identity’ ’ [Linde 2001: 163]
‘Stories remain within particular communities of practice. They do not usually reach the communities of designers.’ [p. 152]
Linde, C. Narrative and social tacit knowledge, Journal of Knowledge Management, Special Issue on Tacit Knowledge Exchange and Active Learning, 5(2) (2001) 160-71.
Brandt, E., Binder, T. & Sanders, E.B.N. Tools & Techniques: Ways to engage telling, making and enacting. In The International Handbook of Participatory Design. Routledge, London (2013) 145-181.
Selection of printed photographs, collage & photo-storyboard
Written words or chosen sounds, video editing & DVD showcase
CRAFTED MATERIAL & DIGITAL STORIES
REFLECTION
Narrative inquiry
Intersection of personal and institutional perspectives
Interviews with staff
Fulfilling or challenging experiences expressed in workshops
Key statements presented and discussed with group and staff
Provide insights on process
QUALITIES OF STORIES
Balancing coming together with independence
Embodied expressions of relationships
Negotiated sharing practices
‘We met in (refuge name) 2 years ago and felt freedom for the first time in our lives. When we first got there we were in the same condition. We sat and shared our problems.’
Zahrah & Saeeda
Embodied expressions of relationships
‘ […] sometimes we want to work independently because sometimes our minds are different […]. Sometimes everybody needs advice. I want to make decisions myself, but asking for help is OK.’
Saeeda
Carefully co-curated situated selections
Balancing coming together with independence
Negotiated sharing practices
Learning from the process
• Aspects of story supported through different media
• Everyday storytelling and broadcast to publics
• Skills and interests in technology• Evocations of curated experiences
Case Study
We are currently exploring the potential of place-based social networks for older adults in Newcastle. The purpose is to develop inspiration for experimental and imaginative situated digital networking for older adults in urban environments.
Work together to develop ideas for a participatory video research project that shares older people’s experiences of the city.
Things to think about
EditingContact PresentationEquipmentEthics
People SpaceTime
ScaffoldsInspiration
Opportunities & Challenges