Problem Based Learning (PBL) - World Aviation Training Summit€¦ · Problem Based Learning (PBL)...

Problem Based Learning

(PBL)The Most Effective Way to Train

Presented for

22nd Annual

World Aviation Training Summit

Orlando, April 30, 2019

Presented by

Gordon Dupont

Our GoalTrain the Person to

Avoid the Error They Never Intend to Make

But HF is considered “soft” training

Thus you have to convince them that

your material, if used, will help them avoid

making an error

Problem Based Learning (PBL)

✓Consists of giving the person (team) a

problem and assign them the task of solving

the problem

✓Is the most effective means of training

✓Is often the most enjoyable

✓But it is slow

They Will Be More Willing To Accept

And Use The Training IF

It is based on PBL (Problem Based Learning) to the maximum extent possible

Average Retention Rates of

Training

• Lecture ................................... 5%

• Reading .................................. 10%

• Audio-Visual .......................... 20%

National Training Laboratory

• Demonstration ....................... 30%

• Discussion Group .................. 50%

• Practice by Doing .................. 75%

• Teaching Others .................... 90%

Problem

Based

Learning

Fastest

But

Less efficient

Slower But More Efficient

PBL Continued

➢ Case Studies, team exercises and even the asking of questions are a form of PBL

➢ Use it whenever you can and time permits

➢ Put your participants into teams of 3 to 5

➢ Make sure that they are mixed up

➢ Promotes teamwork and helps equalize teams

➢ Helps promote a competitive spirit

➢ Tip - Keep list of teams asked to present

PBL Room Setup

Screen - The bigger the better

Projector & training aids

table

Flip Chart PaperStand

Tables# as required

1. Arrangement indicates that this training “is different”2. Arrangement makes it easier for facilitators to move

to each team

3. Flip chart paper on each table

Let’s say that we wanted to impress on the class that even the simplest

task carries the risk of an error being made

a) I could tell you

Murphy’s Law almost guarantees that you will make

an error

Or b)

We could do the following

Murphy’s Law

Note

Torque all nuts to 55 inch pounds + - 1 in. lb.

Murphy’s Law• There are 16 components (8 nuts

& 8 washers) on this gear leg

• Each component can be installed only one way correctly

• Eight crews each change one nut and one washer next to the nut

3) How many total ways can the job be done incorrectly?

2) How many different ways can each crew make an error?

1) Would this be considered a Low, Medium or High risk job?

Murphy’s Law1) Washer incorrect. Nut correct

Murphy’s Law

2) Washer correct. Nut incorrect

1) Washer incorrect. Nut correct

Murphy’s Law

3) Washer and nut incorrect



Murphy’s Law

4) Nut on 1st correct. Washer on 2nd correct




Murphy’s Law

5) Nut on 1st incorrect. Washer on 2nd correct





Murphy’s Law

6) Nut on 1st correct. Washer on 2nd incorrect






Murphy’s Law

7) Nut on first incorrect. Washer on 2nd incorrect







Murphy’s Law

8) Washer left off. Nut correct








Murphy’s Law

9) Washer left off. Nut incorrect









Murphy’s Law

10) Nut left off. Washer correct










Murphy’s Law

11) Nut left off. Washer incorrect











Murphy’s Law

12) Both left off












Murphy’s Law

13) Nut under torqued












12) Both left off

Murphy’s Law

14) Nut over torqued












12) Both left off


Murphy’s Law

15) Nut cross-threaded












12) Both left off


14) Nut over torqued

The Terrible Odds1 Crew = 15

2 Crew = 225

3 Crew = 3,375

4 Crew = 50,625

5 Crew = 759,375

6 Crew = 11,390,625

7 Crew = 170,859,375

8 Crew = 2, 562,890,625 or over 2 ½ billionways to do it wrong and still only…

One way to do it right

What can we do?

R T G D M

Read The G D__ Manual

And Always Follow The

Procedures In It

Because there is only one

way for us to do our jobs

The Right Way

Because

When we make a mistake

Sometimes

Someone else pays the price

PBL Trains the Person to Solve Problems

• PBL is not the acquisition of a collection of factual knowledge

• The person gains the knowledge by solving problems

• He also learns what is required to solve problems

• It is ideal for Human Factors training because in the end you want the participants to APPLY what they have learned NOT simply repeat a bunch of useless facts

• The industry and the regulator may not be ready for this YET

• Sadly you will unlikely have the time to do pure PBL

An airline with 16 aircraft

5 Boeing 747s

1,200 employees

Never had a fatal accident

Until this one fatal accident

No one survived their first

accident

Not even the companyMerte de una AerolineaDeath of an Airline

No matter how right you are or hard you work,

sometimes the Maintenance Error Dragon still wins!

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Problem Based Learning (PBL) - World Aviation Training Summit€¦ · Problem Based Learning (PBL)...

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