Problem Solving inThe Stressed-Out Organization

What is Stress???

• Hans Selye – 1936"the non-specific response of the body to any demand for change”

WWZD – What would a zebra do?

• Zebras stressors are physical

• Your stressors are also psychological and social

• You can feel stress by the simple action of signing your name on a credentialing document!

How Does Stress Affect You?

• Adrenaline• Breathe• Tense/Relax• Cortisol

Signs Stress is Impacting Your Work

• Work “rents” free space in your head• Irritation is the rule rather than the exception• You lust after others’ jobs• You know you’ll be happy when……• You start to talk about work

and you get this look:

What Advice Are You Getting?

• Eat right• Exercise• Get plenty of rest• Schedule downtime• Meditate/Pray• Just relax• Just let it go

So Why Don’t We Do It?????

1. So do these things

• Eat right• Exercise• Get plenty of rest• Schedule downtime• Meditate/Pray• Just relax• Just let it go

2. Use “The Funny Factor”

• Smarter• More creative• More intuitive• Better social

decisions

3. Use your senses

• Sight• Smell• Sound

Define the

problem

Ask the question “Why?”

What could I

try?

Try somethin

g

Evaluate

4. Learn to Problem Solve

© 2011 All Rights Reserved

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To End: Stress and Attitude

RESOURCES

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SPEAKER CONTACT INFORMATION

• Tami West– Morning Sky, LLC– info@tamiwest.com– Telephone: (615) 497-7714– Web Site: www.tamiwest.com– Social Networking:

◦www.facebook.com/TamiWestSeminars◦www. twitter.com/tamiwest

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