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ProcessQuotes
"If I asked my customers what he wanted, they would have told me a faster horse"
- Henry Ford
"In business by the time you realise you're in trouble, it's too late to save yourself. Unless you're
running scared all the time, you're gone."
- Bill Gates, Co-founder of Microsoft
“The best way to think out of the box is not to create the box in the first place”
- Martin Cooper
“Superb execution is not just about doing the right things. It is about doing the right things faster,
better, more often, and more productively than your competitors do. ”
- Louis V. Gerstner
"Orville Wright didn’t have a pilot's license. Don't ever be afraid to bend or break the rules."
- Richard Tait
“Great companies cannot be built on processes alone. But believe me, if your company has
antiquated, disconnected, slow-moving processes—particularly those that drive success in your industry
—you will end up a loser.”
- Louis V. Gerstner
“When you innovate you have to be prepared for everyone to tell you are nuts"
- Larry Eillison
“You can never solve a problem on the same intellectual level at which it was created. Resolving
to understand the process itself could be the best decision of all .”
- Albert Einstein
Reengineering is like starting a fire on your head and putting it out with a hammer”
- IBM Executive
“Best opportunities are visible but not seen”
- Peter Drucker
“There is nothing quite so useless as doing something well that need not have been done
at all.”
- Abe Lincoln
“We don’t settle for anything less than excellence in every group in the company”
- Apple Inc
“Top performers build a system not just a structure.”
- Bain & Company
“Luck is what happens
when preparation meets opportunity.”
- Seneca, Roman Philosopher
“The problem is never how to get new, innovative thoughts into your mind, but
how to get old ones out.”
- Dee Hock
“Fall seven times, stand up eight.”
- Japanese Proverb
“Almost all quality improvement comes via simplification of design, manufacturing... layout,
processes and procedures.”
- Tom Peters
“Music is the wine which inspires one to new generative processes, and I am Bacchus who presses out this glorious wine for mankind and makes them
spiritually drunken.”
- Ludwig van Beethoven
"CEOs hate variance. It's the enemy. Variance in customer service is bad. CEOs love processes that are standardized, routinized, predictable. Stamping
out variance makes a complex job a bit less complex.”
- Marcus Buckingham
“To me, a leader is someone who holds her- or himself accountable for finding potential in people
and processes. And so what I think is really important is sustainability.”
- Brene Brown
"Never tell people how to do things. Tell them what to do and they will surprise you with their
ingenuity."
- General George Smith Patton, Jr.
"An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that
leads to collective organizational success."
- Stephen Covey
"The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from
meddling with them while they do it."
- Theodore Roosevelt