Process360 10 - yosnex 2009 · 9/9/2017 · Process Repo Process Events SharePoint Doc Content...

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Copyright 2009 © All rights reserved. Global 360 Inc.1


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POOR VISIBILITY

WASTE

MANUAL

INEFFICIENT

CLEAR VISION

COST SAVINGS

AUTOMATED

EFFICIENT

BUSINESS

IMPROVEMENT

METHODOLOGY

PROCESS

DISCOVERY

Reduce / Remove

MODEL

MEASURE

OPTIMIZE

ORCHESTRATE

EMPOWER


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PURCHASE ORDER

REQUISITION

PO - 10119Sup - ACME

Prod - ScreenCost - $7,700

INVOICE

10119 ACME Screen$7,700

GOODS

PURCHASE ORDER

RECEIPT

10119 ACME Screen

PURCHASE ORDER

GLOBAL BANK

$7,700

STEP 1: REQUISITION AND APPROVAL

STEP 2: FULFILMENT

STEP 3: MATCHING

STEP 4: PAYMENT

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ENHANCE COMPLIANCE AND STANDARDIZATION THROUGH

BUSINESS PROCESS MODELING NOTATION (BPMN)

Visio 2010• Supports all shapes

defined in the BPMN 1.2 standard

• BPMN shapes have associated element attributes, as specified by the standard

• Diagram Validation feature lets a user check the visual correctness of a diagram against logical rules specified in the standard

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KPI Defined in managerView

Alert Action Defined in managerView

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IN PROGRESS STATISTICS HISTORIC STATISTICS

MULTI-DIMENSIONAL DATA – OLAP RELATIONAL

DATABASE DATA

PROCESS EVENT

AND ATTRIBUTE

DATA


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» analystViewintegrates with Microsoft Visio Premium to help you model and simulate your business process and optimize those processes.

» analystView is an add-in to Microsoft Visio that runs a simulation engine.

» managerView - you can send simulation data for analysis.


TELEPHONE CALL CENTRE

CUST SERVICEBRANCH

ONLINE

DATA ENTRY REVIEW APPROVE

REVIEW UNDERWRITE APPROVE

DATA ENTRY REVIEW

DATA ENTRYCREDIT

CHECKAPPROVE

RE-ALLOCATE TEAMS TO MEET SLA

Manager

BACKLOG

BACKLOG

Loans MortCredit COA

Manager

Operational Dashboard

KEY PERFORMANCE

INDICATORS

PERFORMANCE GAUGES

AND CHARTS

Loans MortCredit COA

Operational Dashboard

OPERATIONAL DASHBOARD

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EMPOWER THE USERS - USERVIEWS

Developer

Process Architect

Business Analyst Executive

Customer Services

Supervisor

Underwriter

Claims Adjuster

Index / Data Entry Clerk

Policy Holder


“I need process modelling, simulation and optimization in the tools I already use”

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“I need a flexible and visual tool that let’s me easily create complex processes”


“I need a flexible and visual tool that let’s me easily create complex processes”

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PROCESS360 SYSTEM INTEGRATION

» Process360 provides extension enterprise connectivity through web services, database integration and BizTalk. A process may be gather customer information from legacy systems and use this data within the process or update documents properties.

Get Customer Information via Web

Service

Get Customer Information via BizTalk Call

Decision

Corporate Systems

Member ID =182882

Member ID =182882FirstName = JohnLastName = Williams

Get Customer Information via SQL Query

SAP.NET

New


PROCESS360 SYSTEM INTEGRATION

» Process360 can part of a service oriented architecture.

Get Customer Information via Web Service

Get Customer Information via BizTalk Call

Get Customer Information via SQL Query

Decision

Corporate Systems

Member ID =182882

Member ID =182882FirstName = JohnLastName = Williams

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“I need to access the right data and documents to process my work efficiently.”


“I need to access the right data and documents to process my work efficiently.”

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“I need to communicate with my team and change priorities in real -time”


» Lync add-on: collaboration application to manage real-time communication

» Context: Automatically maps relevant data to session

» Sharing: Participants can collaborate on the full case via a case link

» Full desktop sharing and collaborative white-boarding

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» Integrated: Collaboration can be captured as a part of the case

» Persistent: Displays within Case Contents so others can view

» Audit trail: Includes audit trail (who, what and when)


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Copyright 2009 © All rights reserved. Global 360 Inc.35userView

G360 Doc ContentR/OLAP

Run-TimeProcess Repo

ProcessEvents

SharePoint Doc Content

Design-time(SharePoint)

analystView(Visio) managerViewdesignerView

G360 Web Parts

G360 Web Services

SharePoint Services

Web Front End(s)

InfoPath

Content Excel

Visio

Global 360

Integration

Doc Mgmt Case Mgmt

Process Mgmt

3rd Party Doc Content

Process Repositories Process Intelligence Content Repositories

Standards-based Interchange

ASP.Net or


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Process360 10 - yosnex 2009 · 9/9/2017 · Process Repo Process Events SharePoint Doc Content...

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